[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Hi Christopher, Every time I test resume, the system is finshed suspending, so screen is off, disks are of, only power led is fading in and out, indicating that its in suspend mode. Waking the laptop via sleep button is not possible. Only the power button short-press wakes the system. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Michiel Janssens, for regression testing purposes, could you please test for this in live Lucid via http://old- releases.ubuntu.com/releases/lucid/ ? ** Description changed: Put system in suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds) System goes on briefly (about 3 to 5 seconds), crashes and reboots. This crash happened with the lid closed all the time and a separate keyboard connected. This issue also happens with the lid open, but mostly I don't have a separate keyboard connected. In that case it will only wake up by pushing the power button. Lid opening doesn't trigger a wake, but I guess I will have to file a separate bug report for that. WORKAROUND: If I wait much longer (say a minute or longer) before waking the system, resume works perfectly. + + WORKAROUND: Press power button instead of suspend button. ProblemType: KernelOops DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-13-generic 3.11.0-13.20 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: michiel2740 F pulseaudio /dev/snd/controlC0: michiel2740 F pulseaudio Date: Wed Nov 27 22:04:05 2013 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900 InstallationDate: Installed on 2013-10-27 (31 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) InterpreterPath: /usr/bin/python3.3 MachineType: Hewlett-Packard HP EliteBook 8740w MarkForUpload: True PccardctlStatus: Socket 0: 3.3V 16-bit PC Card Subdevice 0 (function 0) bound to driver pata_pcmcia ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding. RelatedPackageVersions: linux-restricted-modules-3.11.0-13-generic N/A linux-backports-modules-3.11.0-13-generic N/A linux-firmware 1.116 SourcePackage: linux Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 06/13/2012 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68CAD Ver. F.22 dmi.board.name: 1520 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 33.31 dmi.chassis.asset.tag: CNU1152Q9W dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 8740w dmi.sys.vendor: Hewlett-Packard ** Changed in: linux (Ubuntu) Importance: Medium = Low -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Tested from live usb: 10.04.4 has same issues as reported, going into suspend takes a few seconds longer then saucy. 10.04 won't suspend. When suspending, screen goes black, leds stay on. Then after 10-15 seconds the screen turns back on again. Shutdown works however. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Michiel Janssens, the issue you are reporting is an upstream one. Could you please report this problem through the appropriate channel (may want to start with linux-pm) by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstream ? Please provide a direct URL to your post once you have made it so that it may be tracked. Thank you for your understanding. ** Tags added: lucid ** Changed in: linux (Ubuntu) Status: Incomplete = Triaged ** Summary changed: - [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure + [HP EliteBook 8740w] suspend/resume failure -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Michiel Janssens, one may test suspend via a live environment, so no need to install on esata at this point. Despite this, for regression testing purposes, could you please test for this in Precise via http://releases.ubuntu.com/precise/ and advise to the results? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
** Tags removed: kernel-bug-exists-upstream-v3.13-rc1 ** Tags added: kernel-bug-exists-upstream-v3.13-rc2 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Hi Christopher, Did some testing as you requested via live usb. In 12.04 and 12.04.3 the issue is the same. Also saw that mainline kernel v3.13-rc2 was available, so tested with that also. No difference, and like v3.13-rc1 shutdown doesn't work. Changed the tag from kernel-bug-exists-upstream-v3.13-rc1 to kernel-bug- exists-upstream-v3.13-rc2, if thats ok. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Michiel Janssens, quick follow up question, when you wake it via the sleep button on the keyboard within 3-5 seconds, has the system finished suspending? ** Tags removed: regression-potential ** Tags added: precise ** Description changed: - This crash happened as follows: - System put in suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds) - System goes on briefly (about 3 to 5 seconds) ,crashes and reboots. - This crash happened with the lid closed all the time and a seperate keyboard connected. + Put system in suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds) System goes on briefly (about 3 to 5 seconds), crashes and reboots. + This crash happened with the lid closed all the time and a separate keyboard connected. This issue also happens with the lid open, but mostly I don't have a - seperate keyboard connected. In that case it will only wake up by + separate keyboard connected. In that case it will only wake up by pushing the power button. Lid opening doesn't trigger a wake, but I - guess I will have to file a seperate bug report for that. + guess I will have to file a separate bug report for that. - If I wait much longer (say a minute or longer) before waking the system, - resume works perfectly. - - I will try kernel 3.12.0-031200.201311031935 and see if I still can - reproduce this issue. + WORKAROUND: If I wait much longer (say a minute or longer) before waking + the system, resume works perfectly. ProblemType: KernelOops DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-13-generic 3.11.0-13.20 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: michiel2740 F pulseaudio - /dev/snd/controlC0: michiel2740 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC1: michiel2740 F pulseaudio + /dev/snd/controlC0: michiel2740 F pulseaudio Date: Wed Nov 27 22:04:05 2013 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900 InstallationDate: Installed on 2013-10-27 (31 days ago) InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 (20131016.1) InterpreterPath: /usr/bin/python3.3 MachineType: Hewlett-Packard HP EliteBook 8740w MarkForUpload: True PccardctlStatus: - Socket 0: -3.3V - 16-bit - PC Card -Subdevice 0 (function 0) bound to driver pata_pcmcia + Socket 0: + 3.3V + 16-bit + PC Card + Subdevice 0 (function 0) bound to driver pata_pcmcia ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: - TERM=linux - PATH=(custom, no user) + TERM=linux + PATH=(custom, no user) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding. RelatedPackageVersions: - linux-restricted-modules-3.11.0-13-generic N/A - linux-backports-modules-3.11.0-13-generic N/A - linux-firmware 1.116 + linux-restricted-modules-3.11.0-13-generic N/A + linux-backports-modules-3.11.0-13-generic N/A + linux-firmware 1.116 SourcePackage: linux Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: - + dmi.bios.date: 06/13/2012 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68CAD Ver. F.22 dmi.board.name: 1520 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 33.31 dmi.chassis.asset.tag: CNU1152Q9W dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 8740w dmi.sys.vendor: Hewlett-Packard -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
** Tags removed: needs-upstream-testing ** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-v3.13-rc1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Tested with upstream kernel 3.13.0-031300rc1.201311221535. Same results for this particular issue. But with this upstream kernel the system doesn't shutdown properly. It begins shutting down, screen goes blank. After that it's non-responsive, power/fan/leds ar still on. I then have to long-press the power button to force shutdown. This only appears with upstream kernel, not with current kernel 3.11.0-13.20 Another thing I noticed: The reported issue appears when suspending for the first time since booting the system. However, when waiting a minute after first suspend to wake it up, the issue seems almost gone. Resuming from suspend within 2 seconds is possible, multiple times. ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Michiel Janssens, did this problem not occur in a release prior to Saucy? ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Hi Christopher, This also occurred in raring, but I did not report it then, all main kernel versions. Decided after a while to go experimenting with raring with UEFI Bios options enabled, in the hope that it would respond better, but came to conclusion that it's a very experimental option in my systems BIOS. So when Saucy came out I turned UEFI off and using the default BIOS settings since saucy fresh install Before saucy I was running WIndows 7, but cannot recall if this issue happened there. Running encrypted disk at the moment so installing windows dualboot must be done on an external esata disk. If this is an option worth investigating please let me know. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
** Tags added: raring -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Michiel Janssens, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.13-rc1 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags added: latest-bios-f.22 needs-upstream-testing regression- potential ** Changed in: linux (Ubuntu) Importance: Undecided = Medium ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Tested with 3.12.0-031200-generic #201311031935, same issue exists. No difference. Also attached cat /proc/acpi/wakeup wakeup ** Attachment added: wakeup https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+attachment/3919107/+files/wakeup -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255700 Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1255700/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
