[Bug 1260957] Re: Libreoffice Impress crashes when inserting an image
*** This bug is a duplicate of bug 1261040 *** https://bugs.launchpad.net/bugs/1261040 ** This bug has been marked a duplicate of private bug 1261040 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1260957 Title: Libreoffice Impress crashes when inserting an image To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1260957/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1260957] Re: Libreoffice Impress crashes when inserting an image
danitxu, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash sudo rm * ; sudo apt-get update sudo apt-get -y upgrade sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg sudo service apport start force_start=1 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and it does nothing, you may be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://help.ubuntu.com/community/ReportingBugs ** Changed in: libreoffice (Ubuntu) Status: New = Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1260957 Title: Libreoffice Impress crashes when inserting an image To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1260957/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1260957] Re: Libreoffice Impress crashes when inserting an image
Thanks a lot for your indications, Christopher, I'm not accostumed to report bugs, and your instructions have been useful for me. I've installed all the packages you've told me, reproduced the crash, found the 15 Mb file in /var/crash and (I think) sent the report. Just some questions: * Is there any way to assure I've sent the report ok? as I wasn't sure of it, I think I've sent it twice. Anyway, for if not, I've saved the crash file in order to be sent again if neccessary * As I've not been sent to a new bug web page in ubuntu launchpad, do I have to open another bug, mark the previous one as anything, or..? Thank you :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1260957 Title: Libreoffice Impress crashes when inserting an image To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1260957/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1260957] Re: Libreoffice Impress crashes when inserting an image
danitxu, if you didn't get a new webpage when you reported against your crash file, then it would appear you didn't edit /etc/apport/crashdb.conf correctly as noted in https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1260957/comments/1 . -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1260957 Title: Libreoffice Impress crashes when inserting an image To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1260957/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1260957] Re: Libreoffice Impress crashes when inserting an image
Catch it, Chistopher. Now it's ok in #1261040. Now #1260957 can be completely closed. Thanks again for having tought me the way to report errors! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1260957 Title: Libreoffice Impress crashes when inserting an image To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1260957/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
