[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-05-14 Thread AceLan Kao
*** This bug is a duplicate of bug 1305522 ***
https://bugs.launchpad.net/bugs/1305522

Warren, no need to do the above test now.
And let's move to bug 1305522 to discuss the issue.

** This bug has been marked a duplicate of bug 1305522
   Backport Synaptics HID touchpad driver for 14.04

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-05-13 Thread AceLan Kao
Warren, I have some thoughts need your help.

1. Try to turn off the power management and do S3 to see if it works
   cd /sys/devices/pci:00
   find -name control | xargs -I '{}' sudo sh -c "echo on > '{}'"
   sudo pm-suspend

2.  add the quirk explicitly
   sudo echo "options usbhid quirks=0x06cb:0x0af8:0x2000" > 
/etc/modprobe.d/usbhid.conf
   sudo update-initramfs -u
   (To disable this, just remove the file /etc/modprobe.d/usbhid.conf and 
do "sudo update-initramfs -u" again)

3. enable xhci debug message
   add the below line to kernel command line
  dyndbg='module xhci_hcd +p'
   You can add it while booting to grub, press left shift key can enter 
grub interactive mode, and press e to edit it like this
  linux   /boot/vmlinuz-3.13.0-24-generic 
root=UUID=13ea166e-7711-4a7e-86bb-83a5ce4a9b05 ro  quiet splash 
crashkernel=384M-:128M $vt_handoff dyndbg='module xhci_hcd +p'
   Just add the dyndbg parameter, then press ctrl+x or F10 to boot up, then 
get the dmesg log and attach it.

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-05-13 Thread Warren Turkal
So I loaded the module, there are no messages generated in dmesg as a
result.

Also, I ran this in another window while loading the module just to make sure:
# udevadm monitor
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
KERNEL - the kernel uevent

KERNEL[1230.288508] add  /module/hid_multitouch (module)
KERNEL[1230.288646] add  /bus/hid/drivers/hid-multitouch (drivers)
UDEV  [1230.289076] add  /module/hid_multitouch (module)
UDEV  [1230.289442] add  /bus/hid/drivers/hid-multitouch (drivers)

Looks like the only udev events are related to the module and driver
load. There's nothing about the input device itself.

Also, no new devices show in "xinput list".

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-05-12 Thread AceLan Kao
Warren,  I'm sure that the touchscreen(06cb:0af8) is supported by trusty kernel.
It should use the module hid-multitouch, but I can't see it in the log, 
lsmod.log
Could you load it by yourself to see if it works?
   sudo modprobe hid-multitouch

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-05-12 Thread Warren Turkal
Here's the logs just after reboot. I also added a "uname -a" to make
sure that it's clear which kernel version is being used.

FWIW, when I rebooted the laptop, it locked up on the dell bios screen.
I had to cold boot to get it to boot into ubuntu. This probably was more
prevalent before the latest bios update that dell released. I wouldn't
be too shocked if there were some kind of ACPI firmware issue. However,
I am not sure if this is related to the touchpad issue at all.

** Attachment added: "log after logging into unity after cold boot"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1265885/+attachment/4110801/+files/logs-after-reboot.tgz

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-05-11 Thread AceLan Kao
Warren, thanks for the logs.
Could you attach the dmesg again after a reboot?
And attach the result of lsusb command, too, thanks.

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-05-09 Thread Warren Turkal
Here are logs for the above linked kernel.

Uname for reference: 
$ uname -a
Linux braindead 3.13.0-24-generic #46 SMP Tue Apr 22 09:25:58 UTC 2014 x86_64 
x86_64 x86_64 GNU/Linux

** Attachment added: "requested logs for 3.13.0-24-generic kernel"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1265885/+attachment/4108772/+files/logs.tgz

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-05-08 Thread AceLan Kao
Warren,
Could you attach the following logs here?
1. dmesg > dmesg.log
2. lsmod > lomod.log
3. xinput > xinput.log
And, do you blacklist any modules?
Thanks.

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-05-08 Thread Warren Turkal
I just realized that this kernel has broken my touchscreen. Is that
expected?

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-05-04 Thread AceLan Kao
Thanks for your help.
Please refer bug 1305522 for the latest status.
The patch has been accepted and applied on the next Ubuntu kernel.
You can expect a proposed kernel after 25-May and the formal released kernel 
after 07-Jun

** Changed in: linux (Ubuntu)
   Status: Triaged => Fix Released

** Changed in: linux (Ubuntu Trusty)
   Status: Triaged => Fix Committed

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-05-04 Thread Warren Turkal
I just wanted to report in and say this is still working great. Thanks
for the hard work on this. This will be great for anyone else using the
same hardware.

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-30 Thread Warren Turkal
Great news! With the new kernel, everything seems to work like when I
don't blacklist the driver. The devices are named differently though.

wt@braindead:~$ xinput list
⎡ Virtual core pointer  id=2[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointerid=4[slave  pointer  (2)]
⎜   ↳ DLL060A:00 06CB:2734  id=12   [slave  pointer  (2)]
⎜   ↳ Logitech Unifying Device. Wireless PID:101a   id=15   [slave  pointer 
 (2)]
⎣ Virtual core keyboard id=3[master keyboard (2)]
↳ Virtual core XTEST keyboard   id=5[slave  keyboard (3)]
↳ Power Button  id=6[slave  keyboard (3)]
↳ Video Bus id=7[slave  keyboard (3)]
↳ Power Button  id=8[slave  keyboard (3)]
↳ HID 05f3:0007 id=9[slave  keyboard (3)]
↳ HID 05f3:0007 id=10   [slave  keyboard (3)]
↳ Integrated_Webcam_HD  id=11   [slave  keyboard (3)]
↳ AT Translated Set 2 keyboard  id=13   [slave  keyboard (3)]
↳ Dell WMI hotkeys  id=14   [slave  keyboard (3)]
wt@braindead:/etc/modprobe.d$ grep i2c *
blacklist.conf:blacklist i2c_i801
wt@braindead:/etc/modprobe.d$ lsmod | grep i2c
i2c_hid18860  0 
i2c_designware_platform12960  0 
i2c_designware_core14768  1 i2c_designware_platform
hid   106148  6 
i2c_hid,hid_generic,hid_rmi,usbhid,hid_logitech_dj
i2c_algo_bit   13413  1 i915
wt@braindead:/etc/modprobe.d$

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-30 Thread AceLan Kao
Warren, I need those who has synaptics i2c touchpad device to test the kernel.
We want to make sure the new kernel doesn't break anything and enables the 
touchpad well.
If you are available, please give it a try and report back, thank you.

** Changed in: linux (Ubuntu Trusty)
 Assignee: (unassigned) => AceLan Kao (acelankao)

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-29 Thread Warren Turkal
Do you want me to install that kernel? Or are you talking to Janus?

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-23 Thread AceLan Kao
Hi, I need your help to verify the kernel and report if there is any regression 
you found.
This will help the SRU process.
Thanks.

BTW, this kernel is for Synaptics i2c touchpad only.

http://people.canonical.com/~acelan/bugs/lp1305522/

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-23 Thread Janus
Toshiba C50D, touchpad stopped working after 13.10 —» 14.04 update
completely.

After I tried «echo "blacklist i2c_hid" | sudo tee -a
/etc/modprobe.d/blacklist.conf» and rebooting, it works perfectly, now
even with two-finger scrolling which wasn't there before. Now works, no
interruptions in service.

⎜   ↳ AlpsPS/2 ALPS GlidePoint  id=12   [slave  pointer  (2)]
⎜   ↳ ALPS PS/2 Device  id=13   [slave  pointer  (2)]

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-23 Thread Janus
*Toshiba C50D.

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-23 Thread Janus
Hi. Using Toshiba C50E (AlpsPS/2 ALPS GlidePoint).

This:

«WORKAROUND: Execute at a terminal and then reboot your system:
echo "blacklist i2c_hid" | sudo tee -a /etc/modprobe.d/blacklist.conf» — this 
does not work. It helps at the login screen but in a minute my touchpad stops 
working.

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-22 Thread AceLan Kao
Hi, I'm working on this issue on bug 1305522
Currently, you still have to blacklist i2c_hid to make the touchpad work until 
the new kernel is released.

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-17 Thread Warren Turkal
What is the fix that was released? Do I still need to blacklist in
trusty?

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-17 Thread Andy Whitcroft
** Changed in: ubuntu-release-notes
   Status: New => Fix Released

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-17 Thread Andy Whitcroft
** Description changed:

  This regression occurs somewhere between 3.11.0-14-generic (latest on
  saucy) and 3.13.0-031300rc6-generic (a test kernel). On the earlier
  kernel, I actually  get settings for setting up my touchpad in the unity
  interface. With the updated kernel, those options disappear. I only get
  one set of options both my mouse and my touchpad instead of each one
  independently. It means that I can't set the pointer speed differently
  or turn on natural scrolling for my touchpad.
  
  WORKAROUND: Execute at a terminal and then reboot your system:
  echo "blacklist i2c_hid" | sudo tee -a /etc/modprobe.d/blacklist.conf
+ 
+ Release Notes Text
+ Bug:1265885 On some Dell XPS13 systems the Synaptics touchpad is incorrectly 
recognised as a mouse.  See the bug for possible workarounds.

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-15 Thread Joseph Salisbury
** Tags removed: kernel-key

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-07 Thread Leann Ogasawara
** Also affects: ubuntu-release-notes
   Importance: Undecided
   Status: New

** Also affects: linux (Ubuntu Trusty)
   Importance: Medium
   Status: Triaged

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-04 Thread Christopher M. Penalver
** Description changed:

  This regression occurs somewhere between 3.11.0-14-generic (latest on
  saucy) and 3.13.0-031300rc6-generic (a test kernel). On the earlier
  kernel, I actually  get settings for setting up my touchpad in the unity
  interface. With the updated kernel, those options disappear. I only get
  one set of options both my mouse and my touchpad instead of each one
  independently. It means that I can't set the pointer speed differently
  or turn on natural scrolling for my touchpad.
+ 
+ WORKAROUND: Execute at a terminal and then reboot your system:
+ echo "blacklist i2c_hid" | sudo tee -a /etc/modprobe.d/blacklist.conf

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-04 Thread Kamal Mostafa
Kent Baxley's analysis in comment #18 is correct.  Some (but not all)
models of Dell XPS13 contain the Synaptics touchpad affected by this
problem.

Until a newer Synaptics i2c driver becomes available, the recommended
solution for Ubuntu 14.04 (Trusty) is to blacklist the i2c_hid driver,
which will return the Synaptics touchpad to full functionality.

To test whether this workaround will affect you, run the 'xinput'
command.  If the output contains a "DLL060A:00 ..." line (indicating
that it has been detected by the i2c_hid driver), then you may need this
workaround.

To apply the workaround, run the following command:

$ echo "blacklist i2c_hid" | sudo tee -a
/etc/modprobe.d/blacklist.conf

... and then reboot your system.  The 'xinput' command should now show a
"SynPS/2" line instead of the "DLL060A:00" line, and full touchpad
functionality should be restored.

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[Bug 1265885] Re: regression: SynPS/2 touchpad detected as DLL060A:00 pointer

2014-04-04 Thread Kamal Mostafa
** Summary changed:

- regression: SynPS/2 touchpad detected as non-working DLL060A:00 pointer
+ regression: SynPS/2 touchpad detected as DLL060A:00 pointer

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