[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
I have finally managed to get this working as follows: 1. /etc/modprobe.d/alsa-base.conf a) comment out all references to # options snd-usb-audio index=-2 b) add lines at end of file # Force Sennheiser PC 8 alias snd-card-3 snd-usb-audio options snd-usb-audio index=3 vid=0x1395 pid=0x0025 2. Test by manually loading module `sudo modprobe snd-usb-audio` and confirm 'aplayl -l' shows card and you can select and test it in sound settings. 3. Organise to always load this module on boot by adding following line to /etc/modules snd-usb-audio -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
This problem manifests on 14.04. With the SC60 plugged in, dmesg says: [ 6590.250376] usb 1-1.1.2: new full-speed USB device number 15 using ehci-pci [ 6590.577123] usb 1-1.1.2: New USB device found, idVendor=1395, idProduct=0033 [ 6590.577135] usb 1-1.1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 6590.577142] usb 1-1.1.2: Product: Sennheiser SC60 for Lync [ 6590.577147] usb 1-1.1.2: Manufacturer: Sennheiser [ 6590.577154] usb 1-1.1.2: SerialNumber: 00 [ 6590.632905] usb_audio: Warning! Unlikely big volume range (=4096), cval-res is probably wrong. [ 6590.632909] usb_audio: [11] FU [Sidetone Playback Volume] ch = 1, val = 0/4096/16[ 6590.728484] input: Sennheiser Sennheiser SC60 for Lync as /devices/pci:00/:00:1a.0/usb1/1-1/1-1.1/1-1.1.2/1-1.1.2:1.3/input/input29 [ 6590.729071] hid-generic 0003:1395:0033.000F: input,hiddev0,hidraw3: USB HID v1.11 Device [Sennheiser Sennheiser SC60 for Lync] on usb-:00:1a.0-1.1.2/input3 shows up via lsusb: [dl@mocha ~]$ lsusb Bus 002 Device 003: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 006: ID 0c45:6433 Microdia Bus 001 Device 005: ID 413c:8187 Dell Computer Corp. DW375 Bluetooth Module Bus 001 Device 014: ID 1390:5454 TOMTOM B.V. Bus 001 Device 013: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical Bus 001 Device 011: ID 413c:2513 Dell Computer Corp. internal USB Hub of E-Port Replicator Bus 001 Device 012: ID 046d:c308 Logitech, Inc. Internet Navigator Keyboard Bus 001 Device 015: ID 1395:0033 Sennheiser Communications - Bus 001 Device 010: ID 413c:2513 Dell Computer Corp. internal USB Hub of E-Port Replicator Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub (tried plugging it into various USB ports) but aplay -l doesn't show it: [dl@mocha ~]$ aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: 92HD90BXX Analog [92HD90BXX Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] - probably expect it here! Subdevices: 1/1 Subdevice #0: subdevice #0 When plugging in a plantronics headset, it *is* recognised: [dl@mocha ~]$ aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: 92HD90BXX Analog [92HD90BXX Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: C420 [Plantronics C420], device 0: USB Audio [USB Audio] - Plantronics one Subdevices: 0/1 Subdevice #0: subdevice #0 [ 6384.229122] usb 2-1.2: new full-speed USB device number 11 using ehci-pci [ 6384.328041] usb 2-1.2: New USB device found, idVendor=047f, idProduct=aa14 [ 6384.328053] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 6384.328059] usb 2-1.2: Product: Plantronics C420 [ 6384.328064] usb 2-1.2: Manufacturer: Plantronics [ 6384.351659] 11:1:1: cannot get freq at ep 0x4 [ 6384.364703] 11:2:1: cannot get freq at ep 0x84 [ 6384.723771] input: Plantronics Plantronics C420 as /devices/pci:00/:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.3/input/input25 [ 6384.724116] hid-generic 0003:047F:AA14.000B: input,hiddev0,hidraw0: USB HID v1.11 Device [Plantronics Plantronics C420] on usb-:00:1d.0-1.2/input3 Let me know if you need any further information. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.] ** Changed in: alsa-driver (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
I have confirmed that a full installation of 12.04 on a laptop (not just a live cd) also works fine with this headset. So I am baffled how to find out what is causing the issue on my specific machine/install. It may just be a waste of everyone's time to try and debug this issue but as a dev I hate to sweep things under the carpet as issues invariably return at some point. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
In order to try and compare why the live cd 12.04.3 works, I booted into it (where the sennheiser works fine) and took the following traces to help compare with the installed 12.04.3 which does not work: lsusb -vvv output: http://paste.ubuntu.com/6707885/ dmesg trace after boot: http://paste.ubuntu.com/6707904/ udevadm info -a -p http://paste.ubuntu.com/6707908/ /usr/share/alsa/cards/USB-Audio.conf http://paste.ubuntu.com/6707914/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
A diff between the two USB-Audio.conf shows them as identical -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
sudo update-usbiids Try different USB ports. I've seen USB audio devices misbehave when plugged into USB ports that Linux has marked as USB 1.1 speed *even if the port is actually capable of 2.0 or greater). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
I ran 'sudo update-usbids' and rebooted and tried different ports usb3 and usb2, I can't detect a difference in behaviour. Note it is listed as Bus 003 Dev 002 via lsusb but this was the case prior to update-usbids too. Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 003 Device 002: ID 1395:0025 Sennheiser Communications Bus 007 Device 002: ID 0424:2502 Standard Microsystems Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 12cf:0106 Bus 001 Device 004: ID 046d:c31c Logitech, Inc. Keyboard K120 for Business Bus 007 Device 003: ID 0424:2504 Standard Microsystems Corp. USB 2.0 Hub Bus 007 Device 004: ID 0424:223a Standard Microsystems Corp. 8-in-1 Card Reader -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
I have posted additional information on corresponding answers.launchpad entry so please see there to avoid me duplicating here: https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/241760 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
you have to post the output of lsusb - -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
** Changed in: alsa-driver (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
Output from sudo lsusb -d 1395:0025 -vvv http://paste.ubuntu.com/6707671/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1266343] Re: Sennheiser USB headset not listed as device in aplay -l
Additional output from udevadm info -a -p /devices/pci:00/:00:14.0/usb3/3-1/3-1:1.3/input/input20 http://paste.ubuntu.com/6707676/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1266343 Title: Sennheiser USB headset not listed as device in aplay -l To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1266343/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
