[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in "error: symbol 'grub_term_highlight_color' not found"

2020-05-06 Thread Marcus Tomlinson
This issue has sat incomplete for more than 60 days now. I'm going to
close it as invalid. Please feel free re-open if this is still an issue
for you. Thank you.

** Changed in: grub2 (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in "error: symbol
  'grub_term_highlight_color' not found"

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in "error: symbol 'grub_term_highlight_color' not found"

2020-03-05 Thread Marcus Tomlinson
This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: grub2 (Ubuntu)
   Status: Triaged => Incomplete

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in "error: symbol
  'grub_term_highlight_color' not found"

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in "error: symbol 'grub_term_highlight_color' not found"

2015-09-08 Thread Phillip Susi
@Teo1978, you are using an EFI booting machine, so don't have grub-pc
and the dpkg-reconfigure does not apply to you.  IIRC, the problem on
EFI is that if you have used grub-repair or whatever it was called, it
makes a copy grubx64.efi and configures the firmware to boot that
instead of the original, then when grub is upgraded, the copy is now
stale.  You can see which file your system is set to boot with sudo
efibootmgr -v, and iirc, the copy was named
/boot/efi/EFI/BOOT/Bootx64.efi, and the original is
/boot/efi/EFI/Ubuntu/grubx64.efi.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in "error: symbol
  'grub_term_highlight_color' not found"

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2015-08-14 Thread teo1978
I want to try and run dpkg-reconfigure as suggested many times, so that
I can finally install grub updates and also upgrade the distribution,
without fear to brick my computer again due to this bug. Because it's
clear that if I'm going to wait for the bug to be fixed it's going to be
forever.


Now, first of all, @psusi et al talked about running dpkg reconfigure 
grub-pc, but I don't seem to have grub-pc installed at all.
 
$ apt --installed list |grep grub

grub-common/trusty,now 2.02~beta2-9 amd64 [installed,upgradable to: 
2.02~beta2-9ubuntu1.3]
grub-efi-amd64/trusty,now 2.02~beta2-9 amd64 [installed,upgradable to: 
2.02~beta2-9ubuntu1.3] 
grub-efi-amd64-bin/trusty,now 2.02~beta2-9 amd64 [installed,upgradable to: 
2.02~beta2-9ubuntu1.3]
grub-efi-amd64-signed/trusty,now 1.34+2.02~beta2-9 amd64 
[installed,upgradable to: 1.34.4+2.02~beta2-9ubuntu1.3] 
grub2-common/trusty,now 2.02~beta2-9 amd64 [installed,upgradable to: 
2.02~beta2-9ubuntu1.3]

So what is the exact package name against which I should run dpkg-
reconfigure?


Second. I'm trying to figure out where the good (updated) copy of grub is 
installed, and where the bad (outdated) one is, because, if I understand 
correctly, I need to tell dpkg-reconfigure the place where the good one is (or 
both, as Psusi suggests would be harmless)

I have figured out that /dev/sda9 is mounted as root filesystem. Am I right 
in assuming that /boot is a real, physical folder of that partiton?
There I've found a file /boot/grub/x86_64-efi/grub.efi, which contains the 
string grub_term_highlight_color
So, I guess that's the bad version of grub.

I seem to have only one physical harddisk /dev/sda.

So, is this correct: the bad copy of grub is installed on /dev/sda9,
hence (??) the good one is almost certainly in the MBR? Does that mean
that when prompted by dpkg-reconfigure, I should choose /dev/sda? (does
that mean the MBR of that disk)?

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2015-08-14 Thread teo1978
@cjwatson a year has passed since you said you had some idea about how
to fix this. Any progress on that?

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2015-08-14 Thread teo1978
And finally it never asked me for the installation disk

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2015-08-14 Thread teo1978
Running 
  sudo dpkg-reconfigure grub-efi-amd64

this is the first question I get and I am already lost

 │ The following Linux command line was extracted from /etc/default/grub or  │  
 │ the `kopt' parameter in GRUB Legacy's menu.lst. Please verify that it is  │  
 │ correct, and modify it if necessary. The command line is allowed to be│  
 │ empty.│  
 │   │  
 │ Linux command line:   │  
 │   │  
 │  Ok │

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2015-07-27 Thread Gerald Krottendorfer
Same Problem here
My workarounf was to enter the startup mode by pressing F12 (Dell Inspirion) 
and boot from there. If not, I would see the error: symbol 
'grub_term_highlight_color message from grub-rescue.
After a next update, instead of grub-rescue, I could only hear annoying beep 
sounds, occurring every 2 seconds (lasting for infinite time). I still was able 
to use the EFI-BIOS boot options to restart.
However, after my latest update, even the F12 Option to enter EFI Bios has been 
lost. All I got where the Beep's.

After several tries (pressing the on / of button several times, until F12 is 
displayed) , I may reach the boot menu.
I tried to redo the boot order with efibootmgr --- no success.
After the next startup, the boot order has been overwritten.

I tried Boot-repair --- no success.

Any idea what to do next?

Thank you in advance,
Gerald

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2015-07-27 Thread Gerald Krottendorfer
Sorry, I forgot to mention: I am on an UEFI System.

---
sudo efibootmgr -v

BootCurrent: 0006
Timeout: 0 seconds
BootOrder: 0006,,2001
Boot* Ubuntu
HD(2,800,fa000,7f78ccae-b336-4d04-8c9f-ef1151bf4bb0)File(\EFI\ubuntu\grubx64.efi)RC
Boot0001* UEFI Onboard LAN IPv4 
ACPI(a0341d0,0)PCI(1c,0)PCI(0,0)MAC(74867a16a862,0)IPv4(0.0.0.0:0-0.0.0.0:0,0,
 0RC
Boot0002* UEFI Onboard LAN IPv6 
ACPI(a0341d0,0)PCI(1c,0)PCI(0,0)MAC(74867a16a862,0)030d3c40RC
Boot0003* UEFI DVD1 PATH1 (HL-DT-ST DVD+-RW GT80N)  
ACPI(a0341d0,0)PCI(1f,2)03120a000200CD-ROM(1,44,1680)RC
Boot0006* Windows Boot Manager  
HD(2,800,fa000,7f78ccae-b336-4d04-8c9f-ef1151bf4bb0)File(\EFI\Microsoft\Boot\bootmgfw.efi)WINDOWS.x...B.C.D.O.B.J.E.C.T.=.{.9.d.e.a.8.6.2.c.-.5.c.d.d.-.4.e.7.0.-.a.c.c.1.-.f.3.2.b.3.4.4.d.4.7.9.5.}...8....
Boot2001* EFI USB DeviceRC

--
change bootorder:
sudo efibootmgr -o ,2001,0006,0001,0002

== after reboot, changed to old bootorder...


ls /boot/efi/EFI
Boot  Dell  Microsoft  ubuntu

After boot-repair most of my grubx64.efi files are up to date:

I could find grubx64.efi files in:
/boot/efi/EFI/ubuntu /grubx64.efi --- date = up to date
/boot/efi/EFI/Boot/grubx64.efi:  --- date = up to date
/boot/efi/EFI/Microsoft/Boot  --- date = up to date
/boot/efi/EFI/Dell/Boot/grubx64.efi: --- date = Jul 25 2012 = 3 years old 
version

--

Tx,
Gerald

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2015-06-19 Thread Coran
I've encountered the same problem. Is this an issue that won't be fixed?
I thought I had a pretty normal setup. Dual boot windows 7 and Ubuntu. 
Installed Windows first, then Ubuntu, used all default/recommended settings. 
Now left with a totally trashed bootloader for both OSes, and wasted best part 
of a day trying to fix it. Now resorting to reinstalling both OS. In future, a 
bright red warning, something along the lines of Updating Grub may render your 
computer unbootable would be handy, so its clear that unticking the Grub 
package upgrade might be a good idea.

Since I'm now reinstalling my entire system, what is a normal setup?
Ie what setup will survive future Grub updates? Baring in mind I'm dual
booting with windows, both on same HD.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2015-04-29 Thread Dennis Olsson
Stanislav German-Evtushenko (giner): Actually, DO NOT DO #4, instead do
(as suggested above):

# dpkg-reconfigure grub-pc

Choose sda to match your list above (or others or all drives if you want
grub everywhere). This way it's safe(r) in case of future updates.

This will invoke the command grub-install /dev/sda automatically then
and every time needed. The problem seems to be that this was not stored
in config back in the day.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2015-04-16 Thread Stanislav German-Evtushenko
This is a bug and easily reproducible:
1. Install Ubuntu 10.04 server
2. Upgrade to 12.04 server (reboot is okay)
3. Upgrade to 14.04 server (reboot fails with grub error)

We've had this issue for all systems which was upgraded from 10.04. Here is a 
work around which worked for us:
1. Install Ubuntu 10.04 server
2. Upgrade to 12.04 server (reboot is okay)
3. Upgrade to 14.04 server (do not reboot ! )
4. grub-install /dev/sda (reboot is okay)

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2015-03-30 Thread Phillip Susi
dpkg-reconfigure asks you which drive or drives you want grub to be
installed to ( and reinstalled to during future upgrades ).  If you only
have one drive then the choice is simple.  If you have more than one,
then generally sda is the one your system boots from, but if you have
reconfigured your bios to boot from another drive, then that is the
drive you should use.  If in doubt, it doesn't hurt anything to just
install it to all of your drives.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2015-03-28 Thread Teo
So, I'm getting tired of always unchecking Grub from automatic updates
just to be sure that my system won't break again at the next reboot, and
I would also like to upgrade to Ubuntu 14.10, which I have been delaying
so far for the same reason (and then, 15.04 must be almost out). As a
remainder: I was one of the people whose working dual boot system was
screwed up when upgrading from 13.10 to 14.04 (because of a
misconfigured system according to Phillip Susi, which I doubt, but if
it is the case, it was misconfigured because of some bug in the first
place)

So, is this what I need to do in order to prevent my computer from being 
bricked again by an upgrade?
 dpkg-reconfigure grub-pc
Will this ensure that updating grub and upgrading to 14.10 won't screw things 
up again?

And then I guess that will ask me for some parameters, or to choose
something. If so, what command should I run to figure out what my
current perfectly working configuration of grub is and make sure it is
preserved, and/or to figure out the correct answer to whatever dpkg-
reconfigure prompts may show up?

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-11-25 Thread Zebulon
I just install Ubuntu 14.04.1 on a partition that previously had Ubuntu
13.10 on it. Now I can't access Windows or Ubuntu. All I get is the
grub_term_highlight_color missing message. What should I do now?

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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Re: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-11-25 Thread Phillip Susi
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 11/25/2014 4:21 AM, Zebulon wrote:
 I just install Ubuntu 14.04.1 on a partition that previously had
 Ubuntu 13.10 on it. Now I can't access Windows or Ubuntu. All I get
 is the grub_term_highlight_color missing message. What should I do
 now?

You should file a new bug report and attach the files in
/var/log/installer from your hard drive.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-11-05 Thread cogset
Sorry,the bug I've linked is about  grub either breaking after an update
to 14.04 (for some people) or not working right after a clean install of
14.04 (for some other folks,including me):I somehow assumed that it
could be related to this one,although the error message is different.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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Re: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-11-03 Thread Phillip Susi
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 11/1/2014 11:13 AM, cogset wrote:
 Did you have a look at this other bug
 https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1311247 ?

You seem to have linked the wrong bug because that one doesn't say
anything at all like that.


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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-11-03 Thread M. Sussman
I guess I did not make myself clear in #272.  When the upgrade to 14.04
from 13.10 failed the first time, the message I got on attempted boot
was,  error: symbol 'grub_term_highlight_color' not found.   That
points to this bug.  Bug 1311247 does not give that error.

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-11-01 Thread Teo
 Then your 14.10 install did not install grub correctly ( i.e. it
 failed to install, or installed it to a place your system did not
 actually boot from ), leaving the previous grub install you had to try
 and fail to boot.

Which confirms there's a bug somewhere.

 The bottom line is that this message happens because you have one
 version of grub in your MBR, and a different version in your /boot
 directory. 

Which is something that should never happen no matter what. The very
fact that this can happen is _the_ bug (unless, of course, one manually
runs a command to purposefully create that situation, with some kind of
--force option or after answering yes to a warning prompt).

Assuming that your diagnosis is correct, that is. Of which I am not
completely sure, given that you have a history of negating facts (as in
I haven't seen anyone report this on a fresh install).

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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Re: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-11-01 Thread Phillip Susi
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA512

On 11/01/2014 06:20 AM, Teo wrote:
 Which confirms there's a bug somewhere.

No, it does not.  Installing grub to the wrong place because you
manually chose it is not a bug.  Installing grub to /dev/sda by
default when your computer actually boots from another drive is also
not a bug, because unfortunately, there simply is no way to detect
which drive the computer boots from due to the limitations of the pc
bios.  If grub outright failed to install, then there *may* be a bug.
 The installer automatically files a bug report when this happens so
it can be investigated.

 Which is something that should never happen no matter what. The
 very fact that this can happen is _the_ bug (unless, of course, one
 manually runs a command to purposefully create that situation, with
 some kind of --force option or after answering yes to a warning
 prompt).

Never happen no matter what is asking for a magic wand and unicorns.
 There are some things we can control, and some we can not.


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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-11-01 Thread Teo
 No, it does not. Installing grub to the wrong place because you
 manually chose it is not a bug.

Who talked about manually choosing?

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-11-01 Thread Teo
 Never happen no matter what is asking for a magic wand and unicorns.

No matter what was a sloppy phrasing, agreed. I should have said whenever it 
can be avoided. No need for magic wand or unicorns, just a few checks.
And here  it definitlely can be avoided at least to some extend, while 
absolutely nothing is done to even attempt to avoid that.

  There are some things we can control, and some we can not.

And here, there are definitely things that can, and hence should, be 
controlled, and that are not being controlled, hence a bug.
Note that I'm always talking about Ubuntu as a whole; which part of it is 
responsible for doing right what is being done wrong, I don't know. It may be 
Grub, it may be the Grub packaging in Ubuntu, or it may be some other part of 
ubuntu.
 
Ubuntu is miserably failing to provide an easy or at least reliable way to 
install it in dual-boot on a system that has another OS, namely Windows 8. 
Following the instructions that are given during installations fails. Following 
the instructions that are given in the official docs fails. You're left alone 
either tinkering or using third party repair tools. And when you do and get it 
to work, a system upgrade on a machine that works breaks it. That's simply not 
an acceptable UX.
That's my experience. Other users have reported doing a bare fresh 
zero-tinkering install immediately resulting in a broken system, or doing a 
bare fresh zero-tinkering install which resulted in a working system which 
broke at some later dist-upgrade. That's something that should never happen, 
and here I really can say no matter what.

Comments 55, 91, 137 report cases where absolutely no manual
installation or third party tools were ever used.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-11-01 Thread cogset
On 11/01/2014 06:20 AM, Teo wrote:
 Which confirms there's a bug somewhere.

No, it does not. Installing grub to the wrong place because you
manually chose it is not a bug. Installing grub to /dev/sda by
default when your computer actually boots from another drive is also
not a bug, because unfortunately, there simply is no way to detect
which drive the computer boots from due to the limitations of the pc
bios. If grub outright failed to install, then there *may* be a bug.
 The installer automatically files a bug report when this happens so
it can be investigated.

Did you have a look at this other bug 
https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1311247 ?
There has to be something wrong in Ubuntu 14.04 concerning grub,because in some 
fresh installations,after everything has finished normally and the OS has been 
apparently installed without errors,then the system simply won't boot at 
all,period.
The workaround has been installing grub to a dedicated boot partition,something 
I wouldn't call a normal installation procedure:I've never had to do that with 
any other Linux system so far,including previous Ubuntu releases.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-11-01 Thread M. Sussman
Here is some information that might shed some light on the problem.
I am running Linux in a virtual machine (VM) using VirtualBox.  I have a 
working 13.10 VM that boots using /boot on /sda1, and a number of other disks 
that are tied together using LVM. The /root, /home, etc. directories are all in 
the LVM.  Linux is the only operating system.  I took a tar copy of all the 
files associated with the 13.10 VM.  Then:
1.  I tried to upgrade to 14.04.  The upgrade seemed to succeed, but would not 
boot with the dreaded grub_term_highlight_color missing message.
2. I took a tar copy of the VM with the failed upgrade.  I still have this copy.
3. I used tar to restore the 13.10 VM
4. I used the recommended sudo dpkg-reconfigure grub-pc command.  The message 
informed me that the disk that grub was originally installed to was no longer 
present.  I believe this message is true.  It also presented me with a list of 
disks to install grub to.  There was no default chosen for me (I expected to 
find /dev/sda as default).  If I hit OK without choosing a disk, it warned me 
that grub would not be installed.  I went back to the list, chose /dev/sda and 
hit OK.  It then did its job with No error reported.
5. I then did the upgrade to 14.04.  The upgraded system booted normally.  
SUCCESS!

My conclusion is that the upgrade process on my original system NEVER
INSTALLED GRUB at all!  When it did the equivalent of the dpkg-
reconfigure grub-pc, it found that the original disk grub was installed
to was missing (true) but then decided NOT to install grub anywhere.  In
comment 268, Philip Susi indicated this might be a bug, and I agree it
is a bug in my situation.

I suggest that, at the end of the upgrade process, when the upgrader
asks whether or not to remove obsolete packages, it should also warn the
user that grub was never installed and give the user another chance to
install it.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-31 Thread Br. Peter Totleben, O.P.
@psusi,

You seem to not be listening to people.

All of the things that you say are the case are in fact not the case at
all. And all of the things that you say are not the case are precisely
the case.

I installed Ubuntu Gnome 14.10 by deleting all of my old Linux
partitions and installing fresh. And I only have one HD. After
installing, Grub was broken, with the indicated error.

After a little digging, I realized that grub_term_highlight_color was
a symbol internal to Grub. It was being used in several Grub module
files.

Then, I noticed that both Ubuntu 14.04 and 14.10 include the 2.02beta
version of Grub. I wondered why the Ubuntu people were packaging
releases (and LTS releases even!) with beta versions of the bootloader.

So, I downgraded to Grub 2.00 and everything worked perfectly fine for
me. The module files for Grub 2.00 do not (AFAIK) include the undefined
symbol grub_term_highlight_color

So, psusi, the problem is with the version of Grub included in Ubuntu
14.04 and 14.10. You are just making stuff up, and dismissing people's
problems solely on the basis of your fabrications. Either provide
constructive help or don't post.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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Re: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-31 Thread Phillip Susi
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA512

On 10/31/2014 02:08 PM, Br. Peter Totleben, O.P. wrote:
 All of the things that you say are the case are in fact not the
 case at all. And all of the things that you say are not the case
 are precisely the case.

Seeing as how there have been hundreds of disjointed complaints in
this thread, that is possible.  This is why I tried to get people to
file their own reports until they could be triaged and truly
identified to be the same, or a different issue, but alas, that didn't
happen so now it's all ajumble.  Of that jumble I did spend some time
trying to carefully look into quite a few before it became clear to me
that they fall into basically the same category, with perhaps three
different subtle variations.

 I installed Ubuntu Gnome 14.10 by deleting all of my old Linux 
 partitions and installing fresh. And I only have one HD. After 
 installing, Grub was broken, with the indicated error.

Then your 14.10 install did not install grub correctly ( i.e. it
failed to install, or installed it to a place your system did not
actually boot from ), leaving the previous grub install you had to try
and fail to boot.

 So, psusi, the problem is with the version of Grub included in
 Ubuntu 14.04 and 14.10. You are just making stuff up, and
 dismissing people's problems solely on the basis of your
 fabrications. Either provide constructive help or don't post.

No, I am not making stuff up.  I understand what causes this
message, and the possible ways that could occur ( in general; perhaps
there are still one or two subtle variations I have not yet identified
), and confirmed these were in fact, the ways that many of the people
posting here arrived there.

The bottom line is that this message happens because you have one
version of grub in your MBR, and a different version in your /boot
directory.  This does not happen when ubiquity installs grub
successfully and to the correct place.  The only way that ubiquity
installs grub successfully but to the wrong place is when you either
explicitly tell it to install to the wrong place, or if you have
multiple disks, in which case it assumes your system boots from sda,
and if this is not the case, then yes, you do need to manually tell it
the correct drive and there just isn't anything we can do about that
other than your manual intervention there ( and then you only get this
error if you previously had installed an older version of grub on the
drive your system actually boots from ).


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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-30 Thread Mathias Dietrich
That's not what I did, I installed Ubuntu via LiveCD and then did upgrade via 
updater. I definitely didn't edit something manually.
I only used super grub disk to repair my grub after it was broken by the 
updater. But go on close this bug. Let's pretend this never happens. Also it's 
only grub, it's not that hard to repair it for every Ubuntu user affected.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-30 Thread Tamale
This is ridiculous.  Can someone else please fix the root cause?  It's
well beyond obvious by now that Phillip Susi doesn't care at all about
ubuntu and its users.

It sounds like Peter Totleben has the most complete and useful
information so far - can you please submit a new bug report with your
findings?

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-30 Thread Teo
 If you fixed it correctly so the package system knows 
 where it needs to reinstall it in the future, then you won't 
 have the problem again. If you fixed it by manually reinstalling 
 grub outside the package system again, then you will face the problem again.

I'm not sure how I fixed it. I followed the instructions provided in some of 
the comments above by some other victim of the issue.
But it was almost certainly the second way.

Will I (and others in my situation) hit the problem again only when
dist-upgrading to 14.10 (which is already out btw) or also when
installing the grub updates that have been available for a while? (which
I have always avoided installing just in case)?

Secondly and most important, what should I do so that the package
system knows whatever it needs to know, so that I can dist-upgrade
without screwing up my working system again?

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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Re: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-30 Thread Phillip Susi
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 10/30/2014 11:19 AM, Teo wrote:
 Will I (and others in my situation) hit the problem again only
 when dist-upgrading to 14.10 (which is already out btw) or also
 when installing the grub updates that have been available for a
 while? (which I have always avoided installing just in case)?

It can happen on any update, but won't necessarily happen on every
update.

 Secondly and most important, what should I do so that the package 
 system knows whatever it needs to know, so that I can
 dist-upgrade without screwing up my working system again?

Assuming you are on a bios booting machine and therefore using
grub-pc, use dpkg-reconfigure grub-pc to select the correct drive(s)
where it should be installed.


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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-29 Thread Mathias Dietrich
Even though it might not be a bug in grub, it's a bug in Ubiquity (which
installs Grub the wrong way) or Ubuntu's updater (which updates Grub in
a wrong way). Most users have these problems because Grub was
automatically installed and upgraded, they had not configured it by
hand. So closing the bug is no solution...

I guess it's normal these days for Ubuntu. Even critical bugs which
breaks the user's system aren't fixed although the bug was reported on a
beta 2 releases before. I have also seen this attitude in many other bug
reports. Canonical only care's for Ubuntu mobile. I can only recommend
to use and rest on LTS or switch to other user friendly distributions,
which care more. It's the said reality, but we should face it. Its only
getting worse...

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-29 Thread Teo
@psusi
 No, as already discussed, there is a broken installation of grub. The reason 
 Colin reopened this report is because he wants to put in some checks at some 
 point to detect that it's broken and guide you through fixing it.

You start with No,, but you confirm what I said. Note I didn't say the
bug is in grub itself; I have no idea whether it's in grub or in Ubuntu
or in Ubuntu's packaging of grub, but something is broken if this
situation happens in the first place.

 there is a broken installation of grub
If there is a broken installation, something is broken.
A few users got that broken installation after a fresh install, so some piece 
of software responsible for installing it didn't do its job correctly.
I (and others) got that broken installation after having to manually touch 
things because the Ubuntu installer just hadn't been capable of installing the 
system. I didn't tinker with things because I wanted to, I was forced to 
because the Ubuntu installer doesn't do its job and the docs don't offer any 
instructions that work, so I had to try things. If I happened to touch 
something wrong, it was because I was forced to touch things that I shouldn't 
even have had to touch.

 Colin reopened this report is because he wants to put in some checks
at some point to detect that it's broken and guide you through fixing
it.

Which is what must be done to fix this issue. A robust OS (like any
robust piece of software) cheks things and warns you if it's going to
break.

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Re: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-29 Thread Phillip Susi
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 10/29/2014 4:37 AM, Mathias Dietrich wrote:
 Even though it might not be a bug in grub, it's a bug in Ubiquity
 (which installs Grub the wrong way) or Ubuntu's updater (which
 updates Grub in a wrong way). Most users have these problems
 because Grub was automatically installed and upgraded, they had not
 configured it by hand. So closing the bug is no solution...

No; ubiquity installs it just fine.  The problem comes when it *fails*
to install it ( typically because you asked it to install grub to the
wrong place ) and you manually install grub yourself, possibly via a
third party repair tool like grub-repair.  That is when things go
wrong but you don't realize it because grub works... until it's time
to upgrade.


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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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Re: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-28 Thread Phillip Susi
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 10/27/2014 11:52 PM, Br. Peter Totleben, O.P. wrote:
 The problem here is actually a bug that is internal to grub itself,
 and not to Ubuntu, per se. The problem is that Ubuntu Trusty
 (14.04) and Ubuntu Utopic (14.10) both include buggy versions of
 Grub. This is because the Ubuntu people decided to include beta
 versions of Grub 2.02 in both Trusty and Saucy. (Why this was done,
 especially for an LTS release is not quite something that I
 understand).

No, it is not.  The problem here is that people tinker with their
system to get a grub installation that works, yet is broken.  Since it
works, they don't notice it is broken until they upgrade, at which
time, the upgrade updates one part of grub, and not the other, leading
to the error.  There is nothing wrong with grub itself; it is entirely
in how it is installed and upgraded.


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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-28 Thread aldo
@psusi how can you tell that? A lot of people may have broken something
in their grub that was exposed during the upgrade, but what about the
others that found the problem with a plain system and a fresh install?

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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Re: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-28 Thread Phillip Susi
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Hash: SHA512

On 10/28/2014 01:07 PM, aldo wrote:
 @psusi how can you tell that? A lot of people may have broken something
 in their grub that was exposed during the upgrade, but what about the
 others that found the problem with a plain system and a fresh install?

I haven't seen anyone report this on a fresh install.  It is always
after an upgrade, which normally replaces both parts of grub on the
disk.  The symbol grub_term_highlight_color was removed from the new
version of grub intentionally.  When only one part of grub is upgraded,
the other, older part generates this error because it is still looking
for it and can't find it, because the part that used to contain it was
upgraded.


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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-28 Thread Teo
 I haven't seen anyone report this on a fresh install. It is always
after an upgrade,

That's untrue and you know it.
There are a few comments on this very page reporting the issue on fresh 
install. And you did see them; I seem to remember you said you just don't 
believe them (I'm too lazy to look for it now), but that's a different thing.

Anyway, as already discussed, there is clearly some bug, whether it is
in Grub or in Ubuntu, if a perfectly working dual boot (whether it was a
fresh install or it was tinkered because that is the _only_ way to
get a dual boot with windows  8 to run, as the official installer and
all the officially documented methods fail to produce a working dual
boot installation) gets bricked by a distupgrade without warning. The
maintainer of the Ubuntu package himself agreed to that.

By the way, talking about @cjwatson, I'm still wating for an answer to
whether or not those of us who were bitten by the bug and and fixed the
broken boot can safely install the updates that have since been
released, and whether the upgrade to 14.10 will bite us again.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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Re: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-28 Thread Phillip Susi
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Hash: SHA512

On 10/28/2014 09:34 PM, Teo wrote:
 Anyway, as already discussed, there is clearly some bug, whether it 
 is in Grub or in Ubuntu, if a perfectly working dual boot (whether
 it was a fresh install or it was tinkered because that is the
 _only_ way to get a dual boot with windows  8 to run, as the
 official installer and all the officially documented methods fail to
 produce a working dual boot installation) gets bricked by a
 distupgrade without warning. The maintainer of the Ubuntu package
 himself agreed to that.

No, as already discussed, there is a broken installation of grub.  The
reason Colin reopened this report is because he wants to put in some
checks at some point to detect that it's broken and guide you through
fixing it.

 By the way, talking about @cjwatson, I'm still wating for an answer 
 to whether or not those of us who were bitten by the bug and and 
 fixed the broken boot can safely install the updates that have since 
 been released, and whether the upgrade to 14.10 will bite us again.

If you fixed it correctly so the package system knows where it needs to
reinstall it in the future, then you won't have the problem again.  If
you fixed it by manually reinstalling grub outside the package system
again, then you will face the problem again.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-28 Thread Erick Brunzell
I have only encountered this if [for example] I had grub originally
installed in some pbr (eg; sda6) and I later changed the location to the
mbr (eg; sda) using grub-install /dev/sda rather than using dpkg-
reconfigure grub-pc. Then apparently the release-upgrade reads the prior
dpkg info therefore installing grub in the wrong location. That of
course explains a broken boot but I never quite understood the error
message, it's just not that hard to fix so I really haven't worried much
about it.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-28 Thread Saurabh Rindani
My answer to Teo's question regarding upgrades:

I have had no problem with updates of any of 10.04 packages. My history
is that I did a fresh install of 9.04, ran into a problem which I could
solve using grub-repair, then upgraded to 9.10 without any problem, and
during upgrade to 10.04 ran into this bug, which I solved somehow.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-27 Thread Br. Peter Totleben, O.P.
Note that this problem also exists in Ubuntu 14.10.

Before I get in to all of this, I should explain my setup, so that
people who are interested in my solution can figure out if they are in a
similar boat. I have a Dell Inspiron laptop with UEFI and a Windows 8
partition. (Earlier I had already turned off SecureBoot in my computer's
Setup). I have only one hard drive.

Previously I had Linux Mint 15 installed on my computer, and it was
dual-booted with Windows 8.  I have just installed Ubuntu-Gnome 14.10.
After quit a bit of fussing, I have Ubuntu-Gnome 14.10 up and running,
and can again successfully dual-boot Windows 8.

The problem here is actually a bug that is internal to grub itself, and
not to Ubuntu, per se. The problem is that Ubuntu Trusty (14.04) and
Ubuntu Utopic (14.10) both include buggy versions of Grub. This is
because the Ubuntu people decided to include beta versions of Grub 2.02
in both Trusty and Saucy. (Why this was done, especially for an LTS
release is not quite something that I understand).

For any Grub people that might happen to read this, the grub that is
included with Ubuntu 14.10 (grub2.02-beta2-15) contains the undefined
symbol `grub_term_highlight_color` in a few of the .mod files. This can
be verified by typing `nm -A /boot/grub/x86_64-efi/*.mod | grep
grub_term_highlight_color`

For anyone who has been bitten by this. The news is mostly good: your
Ubuntu 14.04/14.10 installation is safe and sound on your computer, and
if you have a Windows partition, that is okay as well. The only bad part
is: fixing this error is a bit of a pain. What we have to do is to
downgrade the version of grub that you are running to the one that is
used in Ubuntu Saucy (13.10). Then, we can use boot-repair to get the
Windows partition back onto the boot menu, if this is needed.

Here is how to do it . . .

**Part 0: Preliminaries**

Before I get in to the details of how to do all of this, I will tell you
how my computer is set up, so that you can change the commands below as
necessary.

-- I have a UEFI boot partition at /dev/sda0, which is mounted as /boot/efi
-- I have a Windows partition at /dev/sda5, which is mounted as /windows
-- I have a Linux Partition at /dev/sda8, which is mounted as /
-- I have another Linux partition for my home directories at /dev/sda9, which 
is mounted as /home
-- My home directory is /home/peter

Also, these instructions assume that you have a UEFI system, and that
you are interested in the AMD-64 packages. If this is not the case for
you, then you can try modifying the instructions below, but they may or
may not work.

There are basically two different ways that you can get at your fresh
Ubuntu 14.04/14.10 installation. On my Dell as the computer is first
booting, while the Dell Splash Screen shows up, I can press F12 to get a
boot menu. On this menu, I can select the Ubuntu option, and I can get
into my installation. You might have something similar. If you can do
this, then boot into your Ubuntu 14.04/14.10 installation in this way.
It will make the process a little bit shorter for you.

If not, you need some sort of boot image that will get you to a Linux
prompt. You can just use the installation CD or USB drive that you used
to install Ubuntu in the first place. Choose the Try Ubuntu without
installing option when you boot from this CD or USB Drive. The process
will be slightly more complex for you.

Note that this presupposes a working Internet connection -- so if you
are booting off of a CD or USB drive, you will have to set that up.

Part 1: Downloading the Grub Packages from Ubuntu Saucy (13.10)
-

The first thing that we need to do is get the old version of Grub. In
order to do this, you will have to download 5 files from the Ubuntu
archives:

-- 
http://mirror.mcs.anl.gov/pub/ubuntu/pool/main/g/grub2/grub-common_2.00-19ubuntu2_amd64.deb
-- 
http://mirror.mcs.anl.gov/pub/ubuntu/pool/main/g/grub2/grub-efi_2.00-19ubuntu2_amd64.deb
-- 
http://mirror.mcs.anl.gov/pub/ubuntu/pool/main/g/grub2/grub-efi-amd64_2.00-19ubuntu2_amd64.deb
-- 
http://mirror.mcs.anl.gov/pub/ubuntu/pool/main/g/grub2/grub-efi-amd64-bin_2.00-19ubuntu2_amd64.deb
-- 
http://mirror.mcs.anl.gov/pub/ubuntu/pool/main/g/grub2/grub2-common_2.00-19ubuntu2_amd64.deb

Just save these into the default downloads directory. (This is most
likely ~/Downloads). Note that I will be assuming that these five files
are the only .deb files in the Downloads directory. If you have other
.deb files in your downloads directory, move them somewhere else for the
time being.

Part 2: For People Who Booted off of a CD or USB
-

If you are doing this in your fresh Ubuntu install, you can skip down to
Part III.

But, if you booted off of the CD or DVD, we've got to get things set up
so that all of these files will install into the right place. 

[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-10-01 Thread RJ White
Folks,
I was bit by this today, turning my dual-bootable laptop into a brick.
I tried a lot of things here and nothing worked.
What did work for me was following directions in 
http://community.linuxmint.com/tutorial/view/245
I'm running Linux Mint 17 Qiana, which is based on Ubuntu 14.04
I was upgrading from Mint 16 to Mint 17 and the install appeared to work fine.

For me, the following worked:

 mount /dev/sda5 /mnt
 grub-install  --root-directory=/mnt/  /dev/sda
 reboot

which is close to some suggestions others made but those didn't work for me.
Obviously you'd need to change the sda5 to whatever is appropriate for you.
No, I have not made a typo above.  There is no trailing number on the sda for 
the grub-install command.

The above for me worked, despite the error message:
  grub-probe: error: failed to get canonical path of /cow.
Hope this helps.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-09-21 Thread Teo
@cjwatson again, could you please tell us whether or not it is safe to
install the latest grub updates for those of us who had the bug, had the
boot broken, and had fixed it?

The problem is: there are updates available and I have no idea whether
installing them will cause the same thing to run which screwed up the
boot on dist upgrade.

I appreciate comments made by other users but they don't calrify this
point.

I understand you cannot guarantee whether anything bad will happen or not by 
updating grup, but given it's you who maintains the package, you should easily 
know whether or not:
1 - merely installing the updates will run the same scripts that ran on 
distupgrade which screwed up some boot configurations
2 - the issue has been addressed in any way so that even if (1) is the case, it 
may not cause the disaster any more

Obviously I won't take the risk if (2) is true, but I'd rather keep grub
up to date if (1) is false.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-09-14 Thread NomAAd
I run the release upgrade from a completely up-to-date 12.04 from the Update 
Manager and it completed without problem. After the upgrade had finished I 
performed the restart and faced the
grub rescue
prompt and got puzzled understandably. 
Then I searched and found this bug and figured out that the error might be 
related to the boot order. 
I have 2 HDDs in the box - one IDE and one SATA -, with a single Xubuntu 
installation. The BIOS was set to boot from the IDE HDD, the OS resides on 
that. In the BIOS boot order I moved the SATA HDD before the IDE HDD and after 
a reboot 14.04 booted like a charm.

Thought I share my experience, since I didn't see this solution here
above. True, the report above is rather lengthy and I didn't read
through all the posts, so I'm sorry if I duplicated.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-09-03 Thread Marco Coletti
I can confirm that there is some regression going from grub2 2.00 to
2.02~beta2.

I have disk0 with traditional partition table and three partitions:
sda1 is Windows boot
sda2 is Windows system
sda3 is linux Mint root partition (with /boot inside it)

In the past I manually set up the Windows bootloader as to chainload with grub, 
therefore grub is installed only in sda3 boot sector.
This worked well until I attempted upgrade to Mint Quiana via 
do-release-upgrade. After the upgrade the Windows bootloader came up as before, 
but selecting the item for Mint gave exactly the error reported here.

Therefore I booted from a USB stick containing Boot-Repair-Disk (which I 
understand is really Lubuntu 13.04 Raring Ringtail) and executed the 
following as root:
grub-install --force --boot-directory=/mnt/boot-sav/sda3/boot /dev/sda3
It showed the usual warning about blocklists, but the error went away and I was 
able to boot linux Mint through the Windows bootloader.

Once inside Mint I executed the following as root:
grub-install --force --boot-directory=/boot /dev/sda3
At the next boot the same identical error about symbol 
'grub_term_highlight_color' not found was to be seen.

The relevant difference seems to be that Boot-Repair-Disk has grub2 2.00
while Mint Quiana has grub2 2.02~beta2.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-08-28 Thread polyurmok
I am still trying to fix my system after upgrading from xubuntu 13.10 to
14.04 (amd64). I ran boot-repair after installing 13.10 like many
others. No hardware change since I bought the system. I have a hybrid
harddisk, but the SSD is only used by Windows. BIOS config is UEFI with
secure boot disabled.

   nm -A /boot/grub/x86_64-efi/*.mod | grep highlight_color

shows undefined references to grub_term_highlight_color in gfxterm.mod,
normal.mod and terminfo.mod.

I don't know for sure if any of these files is causing this problem.
Does anyone know how to find out what grub uses? Thanks.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-08-27 Thread aldo
I've made a clean install on a 13.04 dual-boot, efi notebook. first boot
i got that error message. i tried boot-repair with and without secure-
boot (disabled by bios), but that didn't worked. Here is the url of the
report: http://paste.ubuntu.com/7951398/

so i tried to reset grub manually with
dpkg --configure -a
apt-get install -fy 
apt-get purge -y --force-yes grub*-common shim-signed linux-signed*
apt-get install -y --force-yes grub-efi_amd64 linux
grub-install /dev/sda2 ##efi partition

still nothing. i found that i couldchange the efi boot order and select
ubuntu, which gives me a half working grub, because while ubuntu boots
up, windows (even if os-prober finds it) does not. it doesn't even if i
choose boot from efi file from efi boot menu.

any clue? thanks

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-08-27 Thread aldo
to be precise, here is my last boot-info report:

http://paste.ubuntu.com/8159797/.

strange thing is that on the last run in the log i found this:

locating grub_term_highlight_color at 0xb7e8 (0xb4e0).

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-08-13 Thread DonQuichote
@Teo:

I updated grub, but afterwards, just to be sure, I ran the grub-install
command like I did when I repaired my non-booting system.

My laptop still boots.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-08-12 Thread Mathew Hodson
** Attachment removed: Screenshot from 2014-07-24 13:30:10.png
   
https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1289977/+attachment/4161851/+files/Screenshot%20from%202014-07-24%2013%3A30%3A10.png

** Attachment removed: Screenshot from 2014-07-24 13:30:10.png
   
https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1289977/+attachment/4161856/+files/Screenshot%20from%202014-07-24%2013%3A30%3A10.png

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-07-29 Thread Cian Davis
@Colin Watson: Thanks for taking the time to look into this. I was left
very disheartened earlier in the year when I upgraded, hit this problem
and then was just dismissed.

The reason I am commenting now is I ran an apt-get dist-upgrade
yesterday. I booted the machine this evening and have hit the same
error. I know I installed a new kernel, I'm guessing there was a grub
upgrade.

I don't need the machine now so I can leave it before attempting to fix.
What can I do to get more information to either determine whether this
bug affects me or help with a solution? Adam Niedling previously
suggested the output of sudo parted -l and sudo debconf-show grub-pc
would be useful. Is that still the case?

Regards,
Cian

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-07-27 Thread Teo
@cjwatson do you know the answer to my question in comment #234?
 
I have stopped updating my system since the update for grup has become 
available, because I fear I may incur in the same issue again. I think 
everybody who has had this issue and recovered from it urgently needs to know 
whether we can safely install these updates or not.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-07-24 Thread Teo
I DID attach the file while writing the previous comment. I didn't forget to 
attach it.
It simply didn't get through for some reason. Here it is again.

** Attachment added: Screenshot from 2014-07-24 13:30:10.png
   
https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1289977/+attachment/4161851/+files/Screenshot%20from%202014-07-24%2013%3A30%3A10.png

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-07-24 Thread Teo
Ok, now the time has come to be scared.

Given that upgrading from 13.10 to 14.04 broke my boot and bricked my
computer because of this bug, and that I fixed it (long ago) using the
methods that have been commented above, and I have a wonderfully working
14.04 (in dual boot with Windows 8),

WILL installing these updates in GRUB (see screenshot) break my boot
again? Should I be worried about installing these updates?

Please refrain from making educated guesses. I need a reliable answer,
either from anybody that that had the problem when upgrading to 14.04,
fixed it, and has now installed these updates, and can tell whether or
not they broke the boot again; or by anyone that wrote the relevant
source code or anyway knows FOR SURE whether or not these update will
trigger the same kind of shameful disaster that the upgrade did.

** Attachment added: Screenshot from 2014-07-24 13:30:10.png
   
https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1289977/+attachment/4161850/+files/Screenshot%20from%202014-07-24%2013%3A30%3A10.png

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-07-24 Thread Teo
Fuck it, what the hell is wrong with Launchpad? Why doesn't it accept
the attachment and doesn't even show an error message???

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-07-24 Thread Teo
** Attachment added: Screenshot from 2014-07-24 13:30:10.png
   
https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1289977/+attachment/4161856/+files/Screenshot%20from%202014-07-24%2013%3A30%3A10.png

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-07-24 Thread Teo
F*** it, Launchpad silently discards the screenshot every time I try to
attach it to this report, and it even keeps showing a confirmation that
it has been attached though it doesn't show up anywhere.

However for some reason it has allowed me to attach it to another report, so 
here's the link to the screenshot:
https://launchpadlibrarian.net/180644403/Screenshot%20from%202014-07-24%2013%3A30%3A10.png

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-07-24 Thread Serhiy Yakovyn
Comment #14 helped me. I have dualboot laptop with Windows on the first
disk where the old grub was installed and the second disk with Linux
partition.

The issue was that the grub on the second disk was upgraded, but on the
first one, that was actually used, wasn't.

I used USB installation disk to restore grub using boot-repair and after
successful start of the laptop ran debconf-show to configure grub
updates to be installed on both disks.

It would be fine if grub upgrade script checked for multiple grubs and
issue warning/error about some grubs not being updated if that can make
system not bootable

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-07-19 Thread msth67
I can't believe that anyone may chalk this up to a supposedly incorrect
setup:as many others have reported,I've just done a clean install
(Lubuntu Trusty) from CD to a new hard drive,the installation process
finished normally and then the system could not be booted,period.

After fiddling with grub commands and managing to boot the system only
to confirm that once booted there were no issues and the problem was the
boot process in itself,I've resorted to a separate boot partition as
advised in many threads,which  only partially solves the issue:the
system can now boot,yet it still spits out error messages in the
process,and furthermore can't be rebooted,it has to be shut down and
then restarted.

I've installed several Debian and Debian-based distros so far (including
earlier Ubuntu releases) on not-standard multi-boot setups,reinstalled
Grub after recovering some partition,and not once run into this issue:I
can't see how reinstalling/reconfiguring Grub,resorting to command line
methods or having to otherwise repair Grub may be part of a normal
installation process.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-07-15 Thread jean
I fix this by boot repair tool, very easy to use and worked for me (upgrade 
13.10 to 14.04LTS).
refer: http://askubuntu.com/a/229982

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-07-14 Thread nicobrainless
Thanks @palmar, easy fix, works well.
I did it with a lubuntu live-cd, but same all...

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-30 Thread Palmar Thorsteinsson
This happened to me when upgrading from 13.10 to 14.04.
I did not have any special Grub settings as far as I know.

I was unable to manually boot from the Grub rescue prompt as it could
not read the partition filesystems (said they were msdos while they are
ext).

I tried the recommended solution from comment #39, i.e. run Boot-repair
from a live USB, but when it wanted to reinstall Grub from a chroot on
the broken partition it failed because I also suffered this bug from the
same upgrade: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-
daemon/+bug/1286404 .

Running dpkg-reconfigure grub-pc from a chroot on the broken partition
using a live USB (Ubuntu GNOME 13.10 if I remember correctly) fixed the
problem for me.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-26 Thread DonQuichote
Update: the boot repair disk fails to boot, because of the PAE bug.
Adding forcepae to the boot options does not help either. However,
Super Grub2 Disk does boot, recognizes the config and can be used to
boot the system. Now I have the safest laptop ever! Nobody can boot it
but me!

In the previous post I thought that the found filesystems were broken,
bu this is not the case. The /boot directory on the / partition is off
course empty because the /boot partition was mounted there. Reading this
list and different forums on the internet, ot appears that the master
boot record and the grub2 install are no longer in sync when / and /boot
are on different partitions.

I tried a re-install (using synaptic) of the packages grub-pc, grub-
pc-bin, and grub2-common. It did not solve the issue.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-26 Thread DonQuichote
I got my machine too boot again:

* I Used the Super Grub Disk to boot into the existing installation on my laptop
* I checked /etc/mtab to see which device was mounted (in my case /dev/sda) 
* then I ran sudo grub-install   --boot-directory=/boot   /dev/sda

For people using the Super Grub Disk: selecting the mysterious option
everything will enable you to select the existing boot configuration
on your hard disk. If you booted from an external CD drive, you can
remove it after booting.

The boot repair disk was not an option. It refuses to boot when burned
to CD, adding the repository failed (the command add-apt-repository does
not exist), and downloading the debs only gives a message enresolvable
dependencies, even when extra library debs were downloaded and tried
first.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-24 Thread DonQuichote
I know a lot has been said already, but I want to add my case just for
the record. It just might contain info on what went unexpectedly right
or wrong when it shouldn't have.

I had a working 13.10 installation on a (pretty ancient but
indestructible) Panasonic CF-18 Toughbook. This is one of the devices
from the time that PAE was enabled but kept secret. I had modified the
grub configuration to show the menu at boot, using the normal way of
editing /etc/default/grub and running sudo update-grub. The menu showed,
so this worked. No error messages. I had 3 partitions on only one hard
drive: /, /boot and swap. I always like to have a separate boot
partition in case things go wrong, but reading the comments this has
bitten me now.

From the grub_rescue prompt, I can barely do anything, but the ls command 
works and I see that:
(hd0,msdos3) contains an EMPTY /boot/grub directory,
(hd0,msdos2) contains no files (the swap partition)
(hd0,msdos1) contains the images (like vmlinuz-3.8.0-34-generic) in its root 
directory and a /grub directory, but no /boot directory.

Something is definitely broken here! For the record, none of these
partitions were formatted with a FAT filesystem.

After I did sudo do-release-upgrade, I waited with the reboot, and re-
added my third party add-ins. I read that fake-pae was no longer needed,
but a kernel option forcepae was, so I removed the repository that
provided the fake-pae package, added that option to /etc/default/grub
and ran sudo update-grub. No error message there either.

My 2 cents: the release updater and update-grub should be able to tell
what partition is the boot partition, so a misconfiguration on only one
hard drive should be detected. I never manually messed with it, but just
followed the installation wizzard when I installed Xubuntu. If the
system was misconfigured, it gues that must have happened by either a
system upgrade or the update-grub command. In any case, I would
certainly expect update-grub to have warned me.

Well, the rest you can guess: I shut down the machine in full confidence
of an upgrade done well and was left with a system that does not boot
anymore. Don't take this too hard, I am a half-power user, so I am not
afraid to fix things. I just want to add that I was not using UEFI, not
using more than one drive and have not yet (or in the past) repaired the
boot process, though I did do some minor configuration in the proper
way. So, please take this bug seriously. I is a critical one.

By the way: the grub rescue prompt does not know the help command.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-21 Thread Valentin.c.l
My experience with this problem:

1- Use Super Grub Disk to start.
2- cd /etc/grub.d
3- sudo su 
4- cp -a 05_debian_theme 05_debian_theme_old
5- Delete all in the file 05_debian_theme until last line with nano o vim.
don't delete the last line -set_default_theme

6- sudo grub-install --recheck /dev/sdX

It's works for me.

---
sorry for my poor english

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-17 Thread Timothy Gu
@Colin Watson: any updates on the bug?

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-12 Thread Mathias Dietrich
@ Colin Watson: Although I originally wanted to unsubscribe from this
bug, to avoid the daily comments from this bug, I have to admit that it
is good to hear that this is finally recognized as bug. As the original
reporter of this bug, I can provide all the necessary configuration
about my HDD setup, that made the grub-update script fail. If you are
interested, just add a comment here about what you need.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-10 Thread Colin S.
I too experienced this bug: my perfectly-functional Ubuntu 13.10
(x86_64) system was rendered unbootable on upgrade to 14.04 with the
grub grub_term_highlight_color error. My computer has two disk drives:
one with Windows 8 and one with Ubuntu. I use GPT/EFI exclusively, with
secure boot turned off. My EFI partition was formerly located on the
Windows 8 drive.

To fix this problem, I created an empty EFI partition on my Ubuntu disk
and installed rEFInd from its installer script. It appears that my
motherboard's EFI does not remember NVRAM settings for symbolic names
like ubuntu or refind: it only remembers which device (i.e., disk)
from which it should boot. In order to make refind work, I had to
install it from its install script [1] as

   ./install.sh --usedefault /dev/sdXX

which makes refind the device default for the disk on which it is
installed. Caution: read the install script's manual carefully first!
Now I can boot both OSs.

I am not sure if this is the correct solution, but it helped me. If your
system has been rendered unbootable in this state, Super Grub Disk can
get you back into your OS so you can make these changes.

[1] http://www.rodsbooks.com/refind/installing.html#extra_installsh

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-09 Thread Markus Weyermann
I also encountered (bug description on top)

I found Boot-Repair advanced Settings Secure Boot to be enabled
while in BIOS Settings it was not. So i simply switched the Setting in
BIOS to enabled and error disapeared.

HP Pavilion g6 3277sz

Kind regards
Markus

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-09 Thread Markus Weyermann
I forgot to indicate (#221)

efi/gpt

Kind regards
markus

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-07 Thread Peer
I copied a hard disk with kubuntu 13.10 to a new (bigger) one with dd,
taking extra care to verify the copy with hashing it using md5sum. The
copy was fine.

It bootet correctly, everything behaved normally.

After the upgrade to 14.04, the system didn't boot any more because of
the error discussed in this thread.

It could be made to run normally with the methods suggested somewhere in
this thread, e.g. booting from a Live system (debian based that one),
mounting relevant partitions, chrooting, rewriting the boot sector as
described above, unmounting, rebooting.

So maybe this bug has to do with switching hard disk.

Is the installer creating some kind of hash or ID of the disk in order
to determine it's course of action in some branches of it's code
execution? This might be the reason for the breaking of the update in my
case.

I had same data on a new disk.
If some hash/ID of the HD (as an individual HD) informs the installer that I 
switched the disk and that for that reason it shall not write the complete set 
of parts of the updated grub, then this is the reason why it failed in my case.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-06-01 Thread Dale Rekow
I see a lot of activity on this subject and as an end user I am going to
try 13.10 now since 14.04 failed to install on a clean machine. If I
have to go through all the extra trouble to install this version on a
clean machine then what is the point of installing it to begin with. It
has been years since I have used linux and back then my preference was
Red Hat but I wanted to get back into linux again and after reading
several posts Ubuntu was ranked high.

My process:
Installed from a USB drive. I followed the instructions for creating the USB 
drive directly from the Ubuntu web site.

The installation process was painful. I kept getting an error with
nothing but ?'s repeated. Finally got the install to work only to
reboot to a black screen which led me here. I can't say for sure if it
is a bug or not but it is a pain to me.

My system: Intel Server Board S2600GZ
RAID array: 2 drives mirrored
Dual Xeon quad core proc.
64 GB RAM

If 13.10 doesn't work I will move to another distro for testing
purposes. I hope this was of some help to someone and if not, my
apologies for wasting space on here.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-30 Thread Michael Tsikerdekis
@robert-tindall I think you are definitely on to something. Your
suggestions did help although my circumstances differed.

I was running 14.04 with a downgraded version of grub due to this issue.
I decided to go ahead and do a dist-upgrade. After that I would this
error msg that everyone has been having (so basically no boot menu, no
options whatsover just straight to grub_rescue).

My laptop is a VAIO and does have EFI. Multiple restarts would still get
me to grub_rescue. Then I decided to use the assist button and select
load from USB (but I had no USB inserted). I got Operation system not
found!. Then I turned off my computer, turned it on again and suddenly
grub menu worked!!!

I got into ubuntu and I tried to dpgk-reconfigure grub-pc only to find
out that grub-pc was not installed and grub-efi was instead installed in
its place. So, I did a apt-get install grub-pc and it automatically
removed the grub-efi and install grub-pc.

Now, when I restarted everything worked fine BUT the moment I entered
windows and then restarted my computer again, I got the beautiful
grub_rescue screen. I bypassed it by using the asist button, booting
through a USB that does not exist and restarting.

From what I've seen, grub-pc or grub-efi doesn't make a difference on
the result. But,  loading windows affects things. There is something
that happens when loading windows in my case at least that forces ubuntu
afterward to look for grub at the wrong place.

Any ideas on what may be the issue? I suspect that somehow MBR is
affected by Windows but in an UEFI computer I am not sure how that may
be,

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-29 Thread Colin Watson
Phillip, please do not close this bug again.  As the Debian/Ubuntu grub2
maintainer, I have a list of things that I intend to do here and I do
not need you telling users to go away before I have a chance to do so.

** Changed in: grub2 (Ubuntu)
   Status: Won't Fix = Triaged

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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Re: Fwd: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-29 Thread Colin Watson
On Tue, May 27, 2014 at 09:08:50AM +1000, Phil Diacono wrote:
 There is a lot of dissatisfaction about a problem that causes updates to
 Ubuntu 14.04 to fail to boot.  Phillip Susi of Ubuntu feels this is not
 a bug whereas everyone who runs into feels that it is.  We suspect it
 may affect many more users and be very detrimental to Ubuntu's reputation.

I have reopened this bug.  Phillip, please could you refrain from
triaging grub2 bugs in this way?  It creates *more* work for me, not
less, and does not help.  It would in fact help me if there were as few
further comments as possible until I have a chance to address this
(which I plan to do for 14.04.1), so that I have less to wade through.

The hardest bugs to deal with are the ones that have descended into an
argument, and rejecting real problems out of hand (and this most
certainly is a real problem, probably one of the most common issues
reported to me) increases the probability of arguments.

Yes, this is complex, and there are indeed some cases that are largely
intractable; but I do have some ideas of how my code for dealing with
this class of problems could be improved so that at least it affects
many fewer people.  However, the confrontational approach of As a
developer, I have said there is nothing we can do on our end to mitigate
this, without even bothering to check with me whether that's an
accurate reflection of the opinions of the person who does most of the
work on the grub2 packaging, is not a good starting point for a
conversation.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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Re: Fwd: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-29 Thread Phillip Susi
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 5/29/2014 6:34 AM, Colin Watson wrote:
 I have reopened this bug.  Phillip, please could you refrain from 
 triaging grub2 bugs in this way?  It creates *more* work for me,
 not less, and does not help.  It would in fact help me if there
 were as few further comments as possible until I have a chance to
 address this (which I plan to do for 14.04.1), so that I have less
 to wade through.
 
 The hardest bugs to deal with are the ones that have descended into
 an argument, and rejecting real problems out of hand (and this
 most certainly is a real problem, probably one of the most common
 issues reported to me) increases the probability of arguments.

Indeed, part of the problem is that everyone piled into the same bug
with several different issues rather than troubleshooting it on a case
by case basis.

 Yes, this is complex, and there are indeed some cases that are
 largely intractable; but I do have some ideas of how my code for
 dealing with this class of problems could be improved so that at
 least it affects many fewer people.  However, the confrontational
 approach of As a developer, I have said there is nothing we can do
 on our end to mitigate this, without even bothering to check with
 me whether that's an accurate reflection of the opinions of the
 person who does most of the work on the grub2 packaging, is not a
 good starting point for a conversation.

It wasn't a starting point for a conversation; I had tried dozens of
times for weeks to get more information, identify the cause(es), and
explain why it was a result of incorrect action on the user's part.
That statement was made in direct response to someone saying that as a
user they felt they needed to reopen it ( yet again ) without
understanding why I had closed it, or offering any real
counter-argument.  By that point I was throwing my arms in the air.

It would be helpful if you would comment if you think there actually
is something that might be done.  Since this had gone on for some time
without any comment from you, I assumed you were ignoring it as just
another kvetch fest.  I certainly would be interested in any ideas you
might have.


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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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Re: Fwd: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-29 Thread Colin Watson
On Thu, May 29, 2014 at 09:40:34AM -0400, Phillip Susi wrote:
 Indeed, part of the problem is that everyone piled into the same bug
 with several different issues rather than troubleshooting it on a case
 by case basis.

This certainly happens, and I realise that's annoying; any bug like this
is likely to be only partially fixed, and at some point people who still
have problems will need to be directed to file new bugs rather than
continuing to comment on the closed bug.  However, closing the bug
without making any technical changes is likely to be read as blowing
*everyone* off, no matter the good intentions, and just compounds the
problem.

 It wasn't a starting point for a conversation; I had tried dozens of
 times for weeks to get more information, identify the cause(es), and
 explain why it was a result of incorrect action on the user's part.
 That statement was made in direct response to someone saying that as a
 user they felt they needed to reopen it ( yet again ) without
 understanding why I had closed it, or offering any real
 counter-argument.  By that point I was throwing my arms in the air.

When people repeatedly reopen a bug, it's often worth considering
whether it was actually the right thing to do to close it in the first
place.  The sheer number of people affected by this class of bugs is an
indication that we shouldn't be closing it out of hand, even if you
don't immediately see what we can do about it.  Given that we have
extensive maintainer script code for dealing with situations like this,
there's clearly scope for further improvement.

 It would be helpful if you would comment if you think there actually
 is something that might be done.  Since this had gone on for some time
 without any comment from you, I assumed you were ignoring it as just
 another kvetch fest.  I certainly would be interested in any ideas you
 might have.

I'm afraid I don't have time to read more than a tiny fraction of the
bug mail I get, although this had been escalated to me by several folks
in my management chain and I'd put it on my to-do list for 14.04.1; I'd
just been heads-down in the image build infrastructure changes I'm
currently doing, so hadn't emerged for long enough to dig through the
bug.

I don't yet have specific fixes in mind, but there is certainly plenty
of fodder for investigation here.  For example, skimming through the bug
log, I see an instance
(https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1289977/comments/207)
where somebody swapped disks and then the maintainer scripts didn't
realise that they needed to install GRUB to the new disk.  This
situation is *specifically* intended to be handled by the maintainer
script code I wrote some time ago (and wrote up in
http://www.chiark.greenend.org.uk/ucgi/~cjwatson/blosxom/debian/2010-06-21-grub2-boot-problems.html),
so if it's failing then I need to investigate that, not discard it as a
situation we can't fix.

This is a long-standing class of bug, although the precise details have
varied over time.  The reason it's so difficult to address is that the
root causes are often far removed in time: if you get your configuration
wrong then you often don't find out about it until the next upgrade.
That makes this very challenging to deal with, although not impossible.

In many cases this is user error, narrowly defined (that is, the user
did not do the right thing, but perhaps we didn't do much to help them
know what the right thing would be).  Still, it's still sometimes
possible to detect it heuristically and offer to correct the situation
on upgrade: given that the result of failure is a failed boot, it's
worth going beyond what we would ordinarily do to handle user error.
For example, I'm considering approaches such as looking for binary
signatures which would serve to identify GRUB across a wide range of
versions, or patching grub-install to leave a note for future
grub-pc.postinst runs, or going through my existing detection code again
to try to find paths where it's supposed to ask questions but fails to
do so.

The other strand of investigation is to try to track down reasons why
this happened in the first place.  For example, I suspect that there may
be some paths where installing Ubuntu leaves the wrong thing in
grub-pc/install_devices.  I'd also like to go through some of our
user-facing documentation such as
https://help.ubuntu.com/community/Grub2, and try to cut it down a bit
and review closely for any inaccuracies.  If I find time I'd also like
to review tools such as boot-repair and see if I can make sure that they
don't fix immediate problems while leaving future timebombs around
(which might relate to patching grub-install).

That's a rough idea of what I plan to look at here.  As you can see it's
extensive and will require a good deal of continuous concentration; I
expect to have to carve out at least three solid days to work on this.

-- 
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You 

[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-29 Thread Tamale
At a bare minimum, can't you detect whether the user has multiple hard
drives and warn them before upgrading if they do and reference this bug
report?

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-29 Thread Robert Tindall
Well.  Add me.  Single drive, single boot, fresh 13.10 install using LVM
and an encrypted partition.  Upgraded to 14.04...and dead.  So far
running dpkg-reconfigure has been pointless, as have all the other steps
I've tried.  I find it rather amusing that the canned response is not a
bug, you've obviously misconfiguration something.  Are we sure the
Firefox people haven't taken over the Ubuntu project?

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-29 Thread Robert Tindall
Well, gosh.  That was EASY!  Here's the simple steps I used to fix this;
the sort of thing any generic user should be able to pull out of thin
air.  The gist is I booted to an xubuntu 14.04 live CD, mounted and
chrooted to my normal system, then ran dpkg-reconfigure and update-grub.
I selected both /dev/sda and /dev/sda1 (I think all I needed was
/dev/sda) on the reconfiguration.

I expect SOMEONE will gripe about running on a root prompt, but that's
been my modus operandi for doing rootish things since KR invented the
darn thing back when I was a yout.

root@xubuntu:~# cryptsetup luksOpen /dev/sda5 crypt
Enter passphrase for /dev/sda5: 

root@xubuntu:~# cd /media/xubuntu/fb9186c7-9f3d-4a88-8d4b-9c8849e05a38/
root@xubuntu:/media/xubuntu/fb9186c7-9f3d-4a88-8d4b-9c8849e05a38# mount 
/dev/sda1 boot
root@xubuntu:/media/xubuntu/fb9186c7-9f3d-4a88-8d4b-9c8849e05a38# mount --bind 
/proc proc
root@xubuntu:/media/xubuntu/fb9186c7-9f3d-4a88-8d4b-9c8849e05a38# mount --bind 
/dev dev
root@xubuntu:/media/xubuntu/fb9186c7-9f3d-4a88-8d4b-9c8849e05a38# mount --bind 
/sys sys
root@xubuntu:/media/xubuntu/fb9186c7-9f3d-4a88-8d4b-9c8849e05a38# chroot ./


root@xubuntu:/# dpkg-reconfigure grub-pc

root@xubuntu:/# update-grub

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-28 Thread _dan_
@Phillip Susi

I think the bug occurred for me because i changed sda to another hdd
(where windows is), so the entries from debconf did not match the new
hdd and therefor grub did not install itself on sda, only on sdb
(linux), with the new version.

Don't you think this behavior is unwanted? Should a user have to know to rerun 
dpkg-reconfigure grub-pc when he/she changes the windows hdd, which has nothing 
to do with the Linux installation?
Should not take the upgrade process take care of that?

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-28 Thread xreuze
_dan_(dan-void).. That happens when grub is your boot loader manager. Even in 
old versions with multiple operational systems the grub in it self was not the 
problem. Usually when i install ubuntu and i thick the radio button to install 
with what ever existing operation system is on the hda or hdd or what ever the 
drive letter is needed.  It is hard since MBR which is master boot record to 
code a boot loader config file two load clean when a kernel wants the first bit 
to load from a location where a other OS is.  Best to have disk partion done by 
gparted where you have adequate disk space over 4 giga to make smooth install. 
Grub will address a hex prefix to read the first bit from that installation. 
How ever when you do the installation of 14.04 lts there is still things every 
one needs to do since the time when you downloaded and made a boot usb or dvd 
or cd and when canonical uploaded it out was passed it is almost impossible to 
be up to date distro. Everyone needs to add in more by
  update to latest KERNEL module etc. 
This site will get your system up to date after new install or if you migrated .

http://www.unixmen.com/top-things-installing-
ubuntu-14-0413-1013-0412-1012-04/

Use always the ubuntu - tweak janitor to keep your system clean to void
bugs with new KERNEL.

Hope all this helped everyone.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-28 Thread xreuze
If it is the issue of recovering of bad ' grub 2 ' then you can do this
as in this video.

https://www.youtube.com/watch?v=ajs9rO5upZA

Getting your fingers used to fixing some simple admin tasks is part of
getting to understand how Ubuntu works. I understand that in the
beginning anything new can take time to learn. No one learns to drive a
car or fly an air plane with out understanding a few fundamental things
how things works.  There is no auto - pilot that will not need to bet
set before taking off the ground..

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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Re: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-28 Thread Phillip Susi
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 5/28/2014 10:53 AM, _dan_ wrote:
 Don't you think this behavior is unwanted? Should a user have to
 know to rerun dpkg-reconfigure grub-pc when he/she changes the
 windows hdd, which has nothing to do with the Linux installation? 
 Should not take the upgrade process take care of that?

If you change your boot drive, then yes, you need to run
dpkg-reconfigure grub-pc to reinstall it properly.


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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-27 Thread YannUbuntu
IMHO, that bug simply shows that dist-upgrade breaks the boot by blindly 
(re)installing GRUB whatever the boot setup is.
In other words, dist-upgrade does not support enough boot configurations. 

A very simple and quick fix is: dist-upgrade should not install any
bootloader.   (why taking the risk of breaking the boot?)

Plus, there are probably several sub-bugs (several types of unsupported
configurations  leading to the same error message) mixed in that
report, would be easier to understand if each user was creating his own
report, then devs could regroup them into categories.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-27 Thread Alberto Salvia Novella
If you feel this bug is real, please provide a series of steps that will
break GRUB consistently in any given system.

Then you're allowed to set the status back to confirmed.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-27 Thread Tamale
For me it was this:

1) Install ubuntu 13.04
2) Upgrade to 13.10
2) Attempt to upgrade to 14.04 = this bug, unusable system

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-27 Thread xreuze
When you are Migrateing - to 14.04 LTS from previous any linux or have 
multiboot systems do this. When you are updateing a new KERNEL in your new 
installation or after complete new installation. New KERNEL module will be 
loaded up to make your 14.04 LTS have latest drives etc. After update or after 
new installation when you migrated from previous installation 12.04 or 13.10 
etc. You need to clean your OLD kernel module out from your system.  Install 
Ubuntu - Tweak  , Janitor to remove old Kernel and Old stuff that can give 
problems to load new Kernel to work when booting up your new installation, or 
when you updated new KERNEL. Often will clear lots of problems with 'grub ' or 
multiboot systems.
http://ubuntu-tweak.com/

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-27 Thread xreuze
http://www.omgubuntu.co.uk/2011/07/kernel-entries-gone

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-26 Thread Adam Niedling
Psusi: There is nothing we can do to prevent or detect this kind of
misconfiguration.

Are you basing this on just one commenter's output in comment #13 in
which case the configuration is in fact bad? Or have you seen more bad
configurations that led to this issue.

I'm just still not convinced there is nothing that can be done to fix
this.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-26 Thread BenM
just a few thoughts (opinions ;) )...

I have posted previously in the thread and followed it since then. I
sympathise with both sides - both 'its a bug' and 'its the user' but on
consideration IMHO neither are 100% right.

My hardware is a Dell box with an Intel RAID controller set  up with one
volume mirroring a pair of 400(ish)Gb drives. As previously stated I
installed 13.04 last year (LVM enabled) on a clean machine (no operating
system) then this year upgraded to 13.10 successfully and then bricked
the box with 14.04. At no time did I run boot-repair on the 13.x
installs - if a boot loader is working I leave it well alone. So from an
end user point of view there is a bug - a normal upgrade bricked my
machine with no warning. Where that bug lies is kind of hard to pin
down.

I have since set up a Virtualbox to try to replicate the issue - 
unfortunately(!) the upgrade chain didn't fail. 
VirtualBox does not allow the emulation of hardware RAID controllers and I 
_think_ that this may be where the root cause of issue lies. It may be that the 
new version of grub installed by the system upgrade doesn't handle the LVM/HW 
RAID combination particularly well.

As to not being able to detect the issue that caused the bricking of
many machines - that is not strictly true is it? Us human end users are
detecting the issue using standard tools available to the upgrade
process.

The big problem from a dev/support point of view is that there appears
no auditable set of actions that can reproduce the issue - and I know
that I am not about to tear down my now working 14.04 install, wipe the
disks and start again from 13.04  just to prove (or not) a point - life
is too short! Other end users are probably in the same position.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-26 Thread Phillip Susi
Adam, so far there have been two variations on the problem presented:

1)  You are booting in bios mode with grub-pc, and grub-
pc/install_devices is not set, which results in the MBR not being
reinstalled on upgrade.  There are systems on which this is a perfectly
valid configuration ( i.e. if they are booting using another boot
loader, or grub installed in another OS ), so we can't stop the upgrade
for this.

2)  You are booting in EFI mode with grub-efi, and have used boot-repair
at some point which made a copy of grub.efi in the windows efi
directory, and configured windows to chain load that.  After upgrade,
this copy is now old and broken because we don't know anything about it
and it shouldn't be there.  Grub-repair shouldn't be doing this.
Fortunately this one is quite easy to work around: tell your efi bios to
boot grub instead of windows first.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-26 Thread Alberto Salvia Novella
When the noise stops, the melody sounds.

So keep it easy peace.

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-26 Thread M. Sussman
Phillip, You know what causes this problem, so you can test for it
before the upgrade starts.  Wouldn't it be better to put an advisory
comment up, warning the user that the system has a legitimate but
possibly troublesome configuration?  The comment could either fully
explain how the trouble arises and what might happen or point to a web-
based explanation.  After all, leaving a user with a bricked system is
not being considerate.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-26 Thread Tamale
All this noise is complicating the issue.  It's really simple - there's
a bug somewhere because as a user of Ubuntu 13.10 with no custom
configs, no second OSs, and no extra hard drives, I followed the
upgrade procedure that was presented to me and was left with an unusual
system.

I'm moving the bug to confirmed because I firmly believe it is my right
and responsibility as a long time user of ubuntu and someone who wants
to see it continuously improve.

Phillip, no offense, but I'm pretty sure this can be detected and a user
warned (if not completely fixed) before trying to upgrade.

** Changed in: grub2 (Ubuntu)
   Status: Opinion = Confirmed

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-26 Thread Phillip Susi
The bug is in your configuration.  As a developer, I have said there is
nothing we can do on our end to mitigate this.  As a user you need to
avoid using grub-repair to get into an unsupported configuration.  At
this point your recourse is to take it up with the technical board.


** Changed in: grub2 (Ubuntu)
   Status: Confirmed = Won't Fix

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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[Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-26 Thread Teo
Phillip you keep missing three things that have been said several times
very clearly:

- there are users that NEVER used boot-repair (or grub-repair as you call it) 
and experienced the issue anyway
- there are situations where you CANNOT avoid using it as it's the only way to 
get Ubuntu to work
- there obviously ARE things that can be done on the developers' end (I hope 
not your end) to mitigate this.

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Title:
  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
  'grub_term_highlight_color' not found

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Fwd: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in error: symbol 'grub_term_highlight_color' not found

2014-05-26 Thread SatPhil
Hi Ubuntu Technical Board,

There is a lot of dissatisfaction about a problem that causes updates to
Ubuntu 14.04 to fail to boot.  Phillip Susi of Ubuntu feels this is not
a bug whereas everyone who runs into feels that it is.  We suspect it
may affect many more users and be very detrimental to Ubuntu's reputation.

Can we escalate this to you for your review? If you could publish your
findings on the launchpad bug thread, it would inform the affected
community and be much appreciated.

Many thanks

Phil Diacono


 Original Message 
Subject: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in
error: symbol 'grub_term_highlight_color' not found
Date: Mon, 26 May 2014 20:56:47 -
From: Phillip Susi ps...@ubuntu.com
Reply-To: Bug 1289977 1289...@bugs.launchpad.net
To: satp...@gmail.com

The bug is in your configuration.  As a developer, I have said there is
nothing we can do on our end to mitigate this.  As a user you need to
avoid using grub-repair to get into an unsupported configuration.  At
this point your recourse is to take it up with the technical board.


** Changed in: grub2 (Ubuntu)
   Status: Confirmed = Won't Fix

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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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  Ubuntu 14.04 Update breaks grub, resulting in error: symbol
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