[Bug 1312594] Re: 14.04 won't detect common USB scanner
** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
I can confirm that scanning seems to be working when using the USB2.0 port on my machine. I can't believe I didn't try that. Thank you for the advice - hopefully it will be addressed with the upstream kernel. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
Did test if the problm persists with the latest vanilla kernel (it does) so I sent a bug report via mail to the maintainer of the xhci kernel driver. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
** Package changed: linux-meta (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
Did try to make my scanner work with the latest upstream kernel. Seems like the problem is valid there, too. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: linux (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
Found a workaround: The error message "rounding interval to 128 microframes, ep desc says 255 microframes" seems to be caused by the xhci driver that handles USB3.0 ports. Using a USB2.0 port works fine. The same happens with some memory sticks and my Epson Perfection V10 scanner. Will go and buy an old USB2.0 hub to see if that solves the problem and look if I can somehow link this bug to the kernel since the problem seems to lie there. ** Also affects: linux-meta (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
I am experiencing the same problems with an HP Laserjet 1220 scanner. >From what is listed below, there seems to be some problem starting with sane_open(). The first time it runs on a new device it claims to be successful, but that message is never repeated until the device is removed and replaced. Details below: My system is Ubuntu 14.04.1 LTS. $uname -a Linux computer 3.13.0-34-generic #60-Ubuntu SMP Wed Aug 13 15:45:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux There were no udev rules or associated .conf file so I created hpaio.conf and added usb 0x03f0 0x0417 I also added the following lines to /lib/udev/rules.d/40-libsane.rules # Hewlett-Packard LaserJet 1220 ATTRS{idVendor}=="03f0", ATTRS{idProduct}=="0417", ENV{libsane_matched}="yes" though neither of these seemed to change things. After unplugging and replugging the device, with SANE_DEBUG_DLL=128, the first time I got: [sanei_debug] Setting debug level of dll to 128. [dll] sane_init: SANE dll backend version 1.0.13 from sane-backends 1.0.23 [dll] sane_init/read_dlld: attempting to open directory `./dll.d' [dll] sane_init/read_dlld: attempting to open directory `/etc/sane.d/dll.d' [dll] sane_init/read_dlld: using config directory `/etc/sane.d/dll.d' [dll] sane_init/read_dlld: considering /etc/sane.d/dll.d/hplip [dll] sane_init/read_config: reading dll.d/hplip [dll] add_backend: adding backend `hpaio' [dll] sane_init/read_dlld: done. [dll] sane_init/read_config: reading dll.conf [dll] add_backend: adding backend `hp' [dll] add_backend: adding backend `hpaio' [dll] add_backend: `hpaio' is already there [dll] sane_get_devices [dll] load: searching backend `hpaio' in `/usr/lib/x86_64-linux-gnu/sane:/usr/lib/sane' [dll] load: trying to load `/usr/lib/x86_64-linux-gnu/sane/libsane-hpaio.so.1' [dll] load: couldn't open `/usr/lib/x86_64-linux-gnu/sane/libsane-hpaio.so.1' (No such file or directory) [dll] load: trying to load `/usr/lib/sane/libsane-hpaio.so.1' [dll] load: dlopen()ing `/usr/lib/sane/libsane-hpaio.so.1' [dll] init: initializing backend `hpaio' [dll] init: backend `hpaio' is version 1.0.0 [dll] load: searching backend `hp' in `/usr/lib/x86_64-linux-gnu/sane:/usr/lib/sane' [dll] load: trying to load `/usr/lib/x86_64-linux-gnu/sane/libsane-hp.so.1' [dll] load: dlopen()ing `/usr/lib/x86_64-linux-gnu/sane/libsane-hp.so.1' [dll] init: initializing backend `hp' [dll] init: backend `hp' is version 1.0.8 [dll] sane_get_devices: found 1 devices [dll] sane_open: trying to open `hpaio:/usb/HP_LaserJet_1220?serial=00XX' [dll] sane_open: open successful [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=0) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=1) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=2) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=3) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=4) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=5) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=6) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=7) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=8) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=9) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=10) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=11) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=12) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=13) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=14) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=15) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=16) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=17) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=18) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=10) [dll] sane_control_option(handle=0x7fa9a801b480,option=10,action=1,value=0x7fa9a801cf60,info=(nil)) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=2) [dll] sane_control_option(handle=0x7fa9a801b480,option=2,action=1,value=0x7fa9a801d3a0,info=(nil)) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=9) [dll] sane_control_option(handle=0x7fa9a801b480,option=9,action=1,value=0x7fa9b5579b0c,info=(nil)) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=7) [dll] sane_control_option(handle=0x7fa9a801b480,option=7,action=1,value=0x7fa9a801bec0,info=(nil)) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=3) [dll] sane_control_option(handle=0x7fa9a801b480,option=3,action=1,value=0x7fa9b5579acc,info=(nil)) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=16) [dll] sane_control_option(handle=0x7fa9a801b480,option=16,action=1,value=0x7fa9b5579b1c,info=(nil)) [dll] sane_get_option_descriptor(handle=0x7fa9a801b480,option=17) [dll] sane_control_option(handle=0x7fa9a801b480,option=17,action=1,value=0x7fa9b5579b1c,info=(nil)) [dll] sane_get_opt
[Bug 1312594] Re: 14.04 won't detect common USB scanner
Same problem, in my case with a USB-attached Canon Canoscan N650U (an ancient, well supported scanner, that was working just fine on 12.04LTS). $ lsusb Bus 002 Device 002: ID 174c:3074 ASMedia Technology Inc. Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 012: ID 04a9:2206 Canon, Inc. CanoScan N650U/N656U Bus 001 Device 008: ID 04b3:301b IBM Corp. SK-8815 Keyboard Bus 001 Device 004: ID 0557:8021 ATEN International Co., Ltd Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB Bus 001 Device 011: ID 1941:8021 Dream Link WH1080 Weather Station / USB Missile Launcher Bus 001 Device 010: ID 067b:2303 Prolific Technology, Inc. PL2303 Serial Port Bus 001 Device 007: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub Bus 001 Device 006: ID 0baf:0303 U.S. Robotics Bus 001 Device 002: ID 174c:2074 ASMedia Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub /lib/udev/rules.d/40-libsane.rules looks like it ought to be detecting it ... $ cat /lib/udev/rules.d/40-libsane.rules | grep 2206 ATTRS{idVendor}=="04a9", ATTRS{idProduct}=="2206", ENV{libsane_matched}="yes" But I get nothing created in /dev ... And trying to search for the scanner produces no results, though some slightly odd looking intermediate debug information: $ sudo SANE_DEBUG_SANEI_USB=255 sane-find-scanner # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. [sanei_debug] Setting debug level of sanei_usb to 255. [sanei_usb] sanei_usb_init: marking existing devices [sanei_usb] sanei_usb_init: Looking for kernel scanner devices [sanei_usb] sanei_usb_init: can't stat /dev/usb/: No such file or directory [sanei_usb] sanei_usb_init: initializing libusb-1.0 [sanei_usb] sanei_usb_init: Looking for libusb-1.0 devices [sanei_usb] sanei_usb_init: device 0x174c/0x3074, interface 0 doesn't look like a scanner (9/9) [sanei_usb] sanei_usb_init: device 0x174c/0x3074 at 002:002: no suitable interfaces [sanei_usb] sanei_usb_init: device 0x1d6b/0x0003, interface 0 doesn't look like a scanner (9/9) [sanei_usb] sanei_usb_init: device 0x1d6b/0x0003 at 002:001: no suitable interfaces [sanei_usb] sanei_usb_init: found libusb-1.0 device (0x04a9/0x2206) interface 0 at libusb:001:012 [sanei_usb] store_device: add dn 0 with libusb:001:012 [sanei_usb] sanei_usb_init: device 0x04b3/0x301b, interface 0 doesn't look like a scanner (0/3) [sanei_usb] sanei_usb_init: device 0x04b3/0x301b, interface 1 doesn't look like a scanner (0/3) [sanei_usb] sanei_usb_init: device 0x04b3/0x301b, interface 2 doesn't look like a scanner (0/3) [sanei_usb] sanei_usb_init: device 0x04b3/0x301b at 001:008: no suitable interfaces [sanei_usb] sanei_usb_init: device 0x0557/0x8021, interface 0 doesn't look like a scanner (9/9) [sanei_usb] sanei_usb_init: device 0x0557/0x8021 at 001:004: no suitable interfaces [sanei_usb] sanei_usb_init: device 0x05e3/0x0608, interface 0 doesn't look like a scanner (9/9) [sanei_usb] sanei_usb_init: device 0x05e3/0x0608 at 001:003: no suitable interfaces [sanei_usb] sanei_usb_init: device 0x1941/0x8021, interface 0 doesn't look like a scanner (0/3) [sanei_usb] sanei_usb_init: device 0x1941/0x8021 at 001:011: no suitable interfaces [sanei_usb] sanei_usb_init: found libusb-1.0 device (0x067b/0x2303) interface 0 at libusb:001:010 [sanei_usb] store_device: add dn 1 with libusb:001:010 [sanei_usb] sanei_usb_init: device 0x05e3/0x0606, interface 0 doesn't look like a scanner (9/9) [sanei_usb] sanei_usb_init: device 0x05e3/0x0606 at 001:007: no suitable interfaces [sanei_usb] sanei_usb_init: device 0x0baf/0x0303, interface 0 doesn't look like a scanner (2/2) [sanei_usb] sanei_usb_init: device 0x0baf/0x0303, interface 1 doesn't look like a scanner (2/10) [sanei_usb] sanei_usb_init: device 0x0baf/0x0303 at 001:006: no suitable interfaces [sanei_usb] sanei_usb_init: device 0x174c/0x2074, interface 0 doesn't look like a scanner (9/9) [sanei_usb] sanei_usb_init: device 0x174c/0x2074 at 001:002: no suitable interfaces [sanei_usb] sanei_usb_init: device 0x1d6b/0x0002, interface 0 doesn't look like a scanner (9/9) [sanei_usb] sanei_usb_init: device 0x1d6b/0x0002 at 001:001: no suitable interfaces [sanei_usb] sanei_usb_init: found 2 devices [sanei_usb] sanei_usb_init: device 00 is libusb:001:012 [sanei_usb] sanei_usb_init: device 01 is libusb:001:010 [sanei_usb] sanei_usb_open: trying to open device `/dev/usb/scanner' [sanei_usb] sanei_usb_open: can't find device `/dev/usb/scanner' in list [sanei_usb] sanei_usb_open: trying to open device `/dev/usb/scanner0' [sanei_usb] sanei_usb_open: can't find device `/dev/usb/scanner0' in list [sanei_usb] sanei_usb_open: trying
[Bug 1312594] Re: 14.04 won't detect common USB scanner
I'm confused about what is the sane frontend or backend, or whether I should download/install another frontend or backend, if there is one. I'm not sure, but from the following, it seems like, on Ubuntu, that "sane" is the frontend, and "sane-utils" is the backend (???) . dpkg -l | grep -i sane ii libcommon-sense-perl3.72-2build1amd64 module that implements some sane defaults for Perl programs ii libsane:amd64 1.0.23-3ubuntu3.1 amd64 API library for scanners ii libsane-common 1.0.23-3ubuntu3.1 amd64 API library for scanners -- documentation and support files ii libsane-hpaio 3.14.3-0ubuntu3.2 amd64 HP SANE backend for multi-function peripherals ii libsane-perl0.05-2build1amd64 Perl bindings for the SANE (Scanner Access Now Easy) Project ii sane1.0.14-9amd64 scanner graphical frontends ii sane-utils 1.0.23-3ubuntu3.1 amd64 API library for scanners -- utilities Also, the SANE website, http://www.sane-project.org, says the latest backend is 1.0.24, as of Sept. 30, 2013. The Ubuntu Software Center seems to have version 1.0.23 for sane-utils . If that is the same as the sane backend, maybe upgrading to 1.0.24 would fix this. Their web site says the changes from 1.0.23 to 1.0.24 have some bug fixes and improved USB support, etc. I don't know if it's possible, but maybe it would be simpler if the names of the sane-related files on ubuntu were the same as those at the www.sane-project.org. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
I'm having a similar problem. I have an old 32-bit Debian laptop on which my scanner is working fine, and a new 64-bit Ubuntu 14.04 laptop on which the scanner is not working. The scanner is connected via USB cable. It is part of a Brother DCP-8155DN (multifunction black and white laser printer, copier, and scanner). The copier is working, and the printer part is working with CUPS just fine as far as I can tell. The scanner seems to be detected, but then gscan2pdf and Simple Scan give errors, and sane-find-scanner can not find it. Scanimage sees it but cannot produce an output image.I tried these as root and not root. I have sane 1.0.14-9 and sane-utils 1.0.23-3. The kernel is Linux version 3.13.0-32-generic. lsusb: Bus 003 Device 006: ID 04f9:0293 Brother Industries, Ltd grep bro /etc/sane.d/dll.conf brother4 locate libsane | grep rules /etc/udev/rules.d/40-brother-libsane-type1.rules /lib/udev/rules.d/40-libsane.rules grep 0293 /lib/udev/rules.d/40-libsane.rules ATTRS{idVendor}=="04f9", ATTRS{idProduct}=="0293", ENV{libsane_matched}="yes" scanimage -L device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner sudo scanimage -T scanimage: rounded value of br-x from 215.9 to 215.88 scanimage: rounded value of br-y from 355.6 to 355.567 scanimage: sane_start: Invalid argument sudo sane-find-scanner # No USB scanners found. If you expected something different, make sure that # you have loaded a kernel driver for your USB host controller and have setup # the USB system correctly. See man sane-usb for details. When I ran gscan2pdf as root from the command line, it gave a command line error: ERROR - opening device 'brother4:bus2;dev1': Invalid argument * sudo SANE_DEBUG_SANEI_USB=255 sane-find-scanner [sanei_debug] Setting debug level of sanei_usb to 255. [sanei_usb] sanei_usb_init: marking existing devices [sanei_usb] sanei_usb_init: Looking for kernel scanner devices [sanei_usb] sanei_usb_init: initializing libusb-1.0 [sanei_usb] sanei_usb_init: Looking for libusb-1.0 devices ... [sanei_usb] sanei_usb_init: device 0x04f9/0x0293, interface 0 doesn't look like a scan ner (0/7) [sanei_usb] sanei_usb_init: found libusb-1.0 device (0x04f9/0x0293) interface 1 at lib usb:003:006 [sanei_usb] store_device: add dn 0 with libusb:003:006 [sanei_usb] sanei_usb_init: found 1 devices [sanei_usb] sanei_usb_init: device 00 is libusb:003:006 [sanei_usb] sanei_usb_open: trying to open device `/dev/usb/scanner' [sanei_usb] sanei_usb_open: can't find device `/dev/usb/scanner' in list ... [sanei_usb] sanei_usb_open: trying to open device `/dev/usbscanner' [sanei_usb] sanei_usb_open: can't find device `/dev/usbscanner' in list ... # No USB scanners found. If you expected something different, make sure that # you have loaded a kernel driver for your USB host controller and have setup # the USB system correctly. See man sane-usb for details. ** sudo SANE_DEBUG_SANEI_USB=255 scanimage -T [sanei_debug] Setting debug level of sanei_usb to 255. [sanei_usb] sanei_usb_init: marking existing devices [sanei_usb] sanei_usb_init: Looking for kernel scanner devices [sanei_usb] sanei_usb_init: initializing libusb-1.0 [sanei_usb] sanei_usb_init: Looking for libusb-1.0 devices ... [sanei_usb] sanei_usb_init: device 0x04f9/0x0293, interface 0 doesn't look like a scanner (0/7) [sanei_usb] sanei_usb_init: found libusb-1.0 device (0x04f9/0x0293) interface 1 at libusb:003:006 [sanei_usb] store_device: add dn 0 with libusb:003:006 (*** some paragraphs in the output have this line ***) [sanei_usb] store_device: not storing device libusb:003:006 (*** alternate paragraphs in the output have this line ***) ... [sanei_usb] sanei_usb_init: found 1 devices [sanei_usb] sanei_usb_init: device 00 is libusb:003:006 ... [sanei_usb] sanei_usb_open: trying to open device `/dev/usbscanner' [sanei_usb] sanei_usb_open: can't find device `/dev/usbscanner' in list ... scanimage: rounded value of br-x from 215.9 to 215.88 scanimage: rounded value of br-y from 355.6 to 355.567 scanimage: sane_start: Invalid argument * /etc/udev/rules.d/40-brother-libsane-type1.rules: ACTION!="add", GOTO="brother_mfp_end" SUBSYSTEM=="usb", GOTO="brother_mfp_udev_1" SUBSYSTEM!="usb_device", GOTO="brother_mfp_end" LABEL="brother_mfp_udev_1" SYSFS{idVendor}=="04f9", GOTO="brother_mfp_udev_2" ATTRS{idVendor}=="04f9", GOTO="brother_mfp_udev_2" GOTO="brother_mfp_end" LABEL="brother_mfp_udev_2" ATTRS{bInterfaceClass}!="0ff", GOTO="brother_mfp_end" ATTRS{bInterfaceSubClass}!="0ff", GOTO="brother_mfp_end" ATTRS{bInterfaceProtocol}!="0ff", GOTO="brother_mfp_end" ENV{libsane_matched}="yes" LABEL="brother_mfp_end" Here's a link that has
[Bug 1312594] Re: 14.04 won't detect common USB scanner
I've got Canon CanoScan LIDE 25 scanner that stopped working following Ubuntu 14.04 upgrade. The scanner is recognized by system (kernel and sane-find-scanner) and shows up it Simple Scan options dialogue. Yet the scan action fails with the scanner not powering itself up and not doing anything. syslog: [ 5717.924791] usb 3-2: USB disconnect, device number 3 [ 5725.935931] usb 3-2: new full-speed USB device number 4 using xhci_hcd [ 5725.953233] usb 3-2: New USB device found, idVendor=04a9, idProduct=2220 [ 5725.953244] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 5725.953250] usb 3-2: Product: CanoScan [ 5725.953256] usb 3-2: Manufacturer: Canon sane-find-scanner output: found USB scanner (vendor=0x04a9 [Canon], product=0x2220 [CanoScan]) at libusb:003:004 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
update: older system had /dev/usb/scanner 12.04 only created entries ini udev the new addition to the logs appear to use colord in 14.04 hope this is helpful -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
i also have an out of the box fujitsu fi-6110 which function perfectly on 12.04 and i believe new install of 13.10 but the upgrade of 13.10 to 14.04 made the scanner invisible to sane-find-scanner and sanimage -L. also noted udev did detect the scanner as above and shown in the logs below, however it never created the node scanner in /dev or /dev/usb as would be indicated by the udev rules listed below. lsusb -> Bus 003 Device 011: ID 04c5:11fc Fujitsu, Ltd /lib/udev/rules.d/40-libsane.rules: # Fujitsu fi-6110 ATTRS{idVendor}=="04c5", ATTRS{idProduct}=="11fc", ENV{libsane_matched}="yes" . ENV{libsane_matched}=="yes", RUN+="/bin/setfacl -m g:scanner:rw $env{DEVNAME}" syslog: Jul 3 14:25:34 alicia kernel: [17927.333603] usb 3-2: new high-speed USB device number 6 using xhci_hcd Jul 3 14:25:34 alicia kernel: [17927.356763] usb 3-2: New USB device found, idVendor=04c5, idProduct=11fc Jul 3 14:25:34 alicia kernel: [17927.356774] usb 3-2: New USB device strings: Mfr=0, Product=0, SerialNumber=0 Jul 3 14:25:34 alicia kernel: [17927.357015] usb 3-2: ep 0x81 - rounding interval to 128 microframes, ep desc says 255 microframes Jul 3 14:25:34 alicia kernel: [17927.357030] usb 3-2: ep 0x2 - rounding interval to 128 microframes, ep desc says 255 microframes Jul 3 14:25:34 alicia kernel: [17927.364588] WARNING! power/level is deprecated; use power/control instead Jul 3 14:25:34 alicia colord: Device added: sysfs-04c5-11fc -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: sane-backends (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
Assigning to libsane as only scanning is impacted. This might possibly be related to another package though. ** Package changed: ubuntu => sane-backends (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1312594] Re: 14.04 won't detect common USB scanner
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode. To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1312594/+editstatus and add the package name in the text box next to the word Package. [This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.] ** Tags added: bot-comment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1312594 Title: 14.04 won't detect common USB scanner To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1312594/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs