[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Gavin Whitehead]

Just tried my HDStar DVB-S2 USB tuner again on Ubuntu 20.04 with a 5.8.5
kernel.  The issue persists.

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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Re: [Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[George Poulson]

Sure, but sadly I don't have either the experience, spare hardware nor free
time to do this :-/

On 3 May 2018 at 05:05, Kai-Heng Feng 
wrote:

> The quickest way to find it is to do a kernel bisection [0].
>
> [0] https://wiki.ubuntu.com/Kernel/KernelBisection
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1326761
>
> Title:
>   Tevii S471 DVB-S2 card hangs on firmware upload
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   I have fresh installed Ubuntu Trusty Tahr (Server) with kernel 3.13.0-29.
>   Firmware file dvb-fe-ds3000.fw is putted into /lib/firmware
>   On a system cold start I see in syslog:
>
>   Jun  5 16:00:54 MMC kernel: [9.601460] cx23885 driver version 0.0.3
> loaded
>   Jun  5 16:00:54 MMC kernel: [9.601881] CORE cx23885[0]: subsystem:
> d471:9022, board: TeVii S471 [card=35,autodetected]
>   Jun  5 16:00:54 MMC kernel: [9.750010] cx23885_dvb_register()
> allocating 1 frontend(s)
>   Jun  5 16:00:54 MMC kernel: [9.758499] cx23885[0]: cx23885 based dvb
> card
>   Jun  5 16:00:54 MMC kernel: [9.879035] DVB: registering new adapter
> (cx23885[0])
>   Jun  5 16:00:54 MMC kernel: [9.879047] cx23885 :01:00.0: DVB:
> registering adapter 0 frontend 0 (Montage Technology DS3000)...
>   Jun  5 16:00:54 MMC kernel: [9.894578] cx23885_dev_checkrevision()
> Hardware revision = 0xa5
>   Jun  5 16:00:54 MMC kernel: [9.894595] cx23885[0]/0: found at
> :01:00.0, rev: 4, irq: 16, latency: 0, mmio: 0xfe80
>
>
>   But if I try to scan channels by scan or tvheadend I see this repeated
> lines:
>
>   Jun  5 16:01:04 MMC kernel: [   20.051633] ds3000_firmware_ondemand:
> Waiting for firmware upload (dvb-fe-ds3000.fw)...
>   Jun  5 16:01:04 MMC kernel: [   20.052608] ds3000_firmware_ondemand:
> Waiting for firmware upload(2)...
>
>   Card works under Debian linux kernel image from unstable repo (linux-
>   image-3.14.1)
>
>   manjur@MMC:~$ lsb_release -rd
>   Description:Ubuntu 14.04 LTS
>   Release:14.04
>   manjur@MMC:~$ apt-cache policy linux-image-generic
>   linux-image-generic:
> Installed: 3.13.0.29.35
> Candidate:   3.13.0.29.35
> Version table:
>*** 3.13.0.29.35 0
>   500 http://archive.ubuntu.com/ubuntu/ trusty-proposed/main
> amd64 Packages
>   100 /var/lib/dpkg/status
>3.13.0.27.33 0
>   500 http://kz.archive.ubuntu.com/ubuntu/ trusty-updates/main
> amd64 Packages
>   500 http://security.ubuntu.com/ubuntu/ trusty-security/main
> amd64 Packages
>3.13.0.24.28 0
>   500 http://kz.archive.ubuntu.com/ubuntu/ trusty/main amd64
> Packages
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.13.0-29-generic 3.13.0-29.52
>   ProcVersionSignature: Ubuntu 3.13.0-29.52-generic 3.13.11.2
>   Uname: Linux 3.13.0-29-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.2
>   Architecture: amd64
>   AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
> '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D0c',
> '/dev/snd/pcmC1D0p', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D2c',
> '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D3p',
> '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
>   CRDA: Error: [Errno 2] No such file or directory: 'iw'
>   Date: Thu Jun  5 17:31:07 2014
>   IwConfig:
>eth0  no wireless extensions.
>
>lono wireless extensions.
>   MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
>   ProcFB: 0 radeondrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic
> root=UUID=e93b9d23-aced-4d3c-bb1e-07346406d8de ro quiet splash
> vt.handoff=7
>   RelatedPackageVersions:
>linux-restricted-modules-3.13.0-29-generic N/A
>linux-backports-modules-3.13.0-29-generic  N/A
>linux-firmware 1.127.2
>   RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/21/2012
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: P1.60
>   dmi.board.name: E350M1/USB3
>   dmi.board.vendor: ASRock
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: To Be Filled By O.E.M.
>   dmi.chassis.version: To Be Filled By O.E.M.
>   dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.60:bd05/21/2012:
> svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:
> rvnASRock:rnE350M1/USB3:rvr:cvnToBeFilledByO.E.M.:ct3:
> cvrToBeFilledByO.E.M.:
>   dmi.product.name: To Be Filled By O.E.M.
>   dmi.product.version: To Be Filled By O.E.M.
>   dmi.sys.vendor: To Be Filled By O.E.M.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1326761/+subscriptions
>

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Kai-Heng Feng]

The quickest way to find it is to do a kernel bisection [0].

[0] https://wiki.ubuntu.com/Kernel/KernelBisection

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[George Poulson]

This issue affecting me too, just as others have said here.

I have a new system lubuntu 16.04, and running mythtv.

george@tvbox:~$ uname -a
Linux tvbox 4.13.0-39-generic #44~16.04.1-Ubuntu SMP Thu Apr 5 16:43:10 UTC 
2018 x86_64 x86_64 x86_64 GNU/Linux

For me the issue is more that my logs are bing spammed 

May  2 08:46:55 tvbox kernel: [155280.001493] ds3000_firmware_ondemand: Waiting 
for firmware upload(2)...
May  2 09:17:57 tvbox kernel: [157141.510264] ds3000_firmware_ondemand: Waiting 
for firmware upload (dvb-fe-ds3000.fw)...
May  2 09:17:57 tvbox kernel: [157141.510320] ds3000_firmware_ondemand: Waiting 
for firmware upload(2)...
May  2 09:18:18 tvbox kernel: [157162.782878] ds3000_firmware_ondemand: Waiting 
for firmware upload (dvb-fe-ds3000.fw)...
May  2 09:18:18 tvbox kernel: [157162.782974] ds3000_firmware_ondemand: Waiting 
for firmware upload(2)...


Everything works, although it does take some time for the tuner to change 
channels and I can't say if the firmware (or lack of it) is affecting this.

I would love to see some resolution or workaround for this. I'm happy to
provide more information from my sysem if it will help.

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Jean-Marc Wislez]

I can't confirm for sure (long time ago), but I was upgrading from Ubuntu 12.04 
LTS (kernel 3.2) and I first bumped into this problem then.
I still see the problem in 16.04, but it does not prevent me from using the 
card.

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Kai-Heng Feng]

Does is work prior to Linux kernel v3.13?

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Gavin Whitehead]

I'm sseing this issue with a HDStar DVB-S2 USB tuner (uses the same
SU3000 board) on xubuntu 16.04.4.

uname -r
4.4.0-116-generic

>From kern.log
Mar  4 14:22:38 mc04 kernel: [5.876001] dw2102: su3000_identify_state
Mar  4 14:22:38 mc04 kernel: [5.876001]
Mar  4 14:22:38 mc04 kernel: [5.876002] dvb-usb: found a 'SU3000HD DVB-S 
USB2.0' in warm state.
Mar  4 14:22:38 mc04 kernel: [5.876006] dw2102: su3000_power_ctrl: 1, 
initialized 0
Mar  4 14:22:38 mc04 kernel: [5.876006]
Mar  4 14:22:38 mc04 kernel: [5.876825] dvb-usb: will pass the complete 
MPEG2 transport stream to the software demuxer.
Mar  4 14:22:38 mc04 kernel: [5.877514] DVB: registering new adapter 
(SU3000HD DVB-S USB2.0)
Mar  4 14:22:38 mc04 kernel: [5.885052] dvb-usb: MAC address: 
00:af:78:66:69:eb
Mar  4 14:22:38 mc04 kernel: [6.249349] DS3000 chip version: 0.208 attached.
Mar  4 14:22:38 mc04 kernel: [6.368671] ts2020 3-0060: Montage Technology 
TS2022 successfully identified
Mar  4 14:22:38 mc04 kernel: [6.368683] dw2102: Attached DS3000/TS2020!
Mar  4 14:22:38 mc04 kernel: [6.368683]
Mar  4 14:22:38 mc04 kernel: [6.368688] usb 1-1: DVB: registering adapter 0 
frontend 0 (Montage Technology DS3000)...
Mar  4 14:22:38 mc04 kernel: [6.403655] Registered IR keymap rc-su3000
Mar  4 14:22:38 mc04 kernel: [6.403750] input: IR-receiver inside an USB 
DVB receiver as /devices/pci:00/:00:12.2/usb1/1-1/rc/rc1/input16
Mar  4 14:22:38 mc04 kernel: [6.403800] rc1: IR-receiver inside an USB DVB 
receiver as /devices/pci:00/:00:12.2/usb1/1-1/rc/rc1
Mar  4 14:22:38 mc04 kernel: [6.403801] dvb-usb: schedule remote query 
interval to 150 msecs.
Mar  4 14:22:38 mc04 kernel: [6.403803] dw2102: su3000_power_ctrl: 0, 
initialized 1
Mar  4 14:22:38 mc04 kernel: [6.403803]
Mar  4 14:22:38 mc04 kernel: [6.403804] dvb-usb: SU3000HD DVB-S USB2.0 
successfully initialized and connected.
Mar  4 14:22:38 mc04 kernel: [6.403828] usbcore: registered new interface 
driver dw2102

Mar  4 14:22:56 mc04 kernel: [   24.991048] dw2102: su3000_power_ctrl: 1, 
initialized 1
Mar  4 14:22:56 mc04 kernel: [   24.991048]
Mar  4 14:22:56 mc04 kernel: [   24.999193] ds3000_firmware_ondemand: Waiting 
for firmware upload (dvb-fe-ds3000.fw)...
Mar  4 14:22:56 mc04 kernel: [   25.001577] ds3000_firmware_ondemand: Waiting 
for firmware upload(2)...
Mar  4 14:22:57 mc04 kernel: [   26.087688] dw2102: su3000_power_ctrl: 0, 
initialized 1
Mar  4 14:22:57 mc04 kernel: [   26.087688]
Mar  4 14:22:57 mc04 kernel: [   26.122504] dw2102: su3000_power_ctrl: 1, 
initialized 1
Mar  4 14:22:57 mc04 kernel: [   26.122504]
Mar  4 14:22:57 mc04 kernel: [   26.135208] ds3000_firmware_ondemand: Waiting 
for firmware upload (dvb-fe-ds3000.fw)...
Mar  4 14:22:57 mc04 kernel: [   26.135252] ds3000_firmware_ondemand: Waiting 
for firmware upload(2)...
Mar  4 14:23:00 mc04 kernel: [   28.796978] dw2102: su3000_power_ctrl: 0, 
initialized 1
Mar  4 14:23:00 mc04 kernel: [   28.796978]

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[sparticle]

So here we are in October 2017 I have the same issue since upgrade from
14.04 to 16.04 tried Other Ubuntu Variants. All was well before upgrade.
Afterwards Tevii S480 stopped working and it seems it is related to this
bug. The firmware is all there just never gets loaded.

 dvb-usb: found a 'TeVii S660 USB' in cold state, will try to load a firmware
[   21.609353] dvb-usb: downloading firmware from file 'dvb-usb-s660.fw'
[   21.760021] dvb-usb: found a 'TeVii S660 USB' in warm state.
[   21.760157] dvb-usb: will pass the complete MPEG2 transport stream to the 
software demuxer.
[   22.011709] dvb-usb: MAC address: 00:18:bd:5b:34:19
[   22.672195] dvb-usb: schedule remote query interval to 150 msecs.
[   22.672197] dvb-usb: TeVii S660 USB successfully initialized and connected.
[   22.672223] dvb-usb: found a 'TeVii S660 USB' in cold state, will try to 
load a firmware
[   22.672248] dvb-usb: downloading firmware from file 'dvb-usb-s660.fw'
[   22.828038] dvb-usb: found a 'TeVii S660 USB' in warm state.
[   22.828188] dvb-usb: will pass the complete MPEG2 transport stream to the 
software demuxer.
[   23.066430] dvb-usb: MAC address: 00:18:bd:5b:34:1a
[   23.085944] dvb-usb: schedule remote query interval to 150 msecs.
[   23.085945] dvb-usb: TeVii S660 USB successfully initialized and connected.
[ 2439.905073] ds3000_firmware_ondemand: Waiting for firmware upload 
(dvb-fe-ds3000.fw)...
[ 2440.548843] ds3000_firmware_ondemand: Waiting for firmware upload 
(dvb-fe-ds3000.fw)...

Is there any light on the horizon with a fix for this or a workaround?

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Jean-Marc Wislez]

Confirming this bug in 3.19.0-33-generic, and also with kernels
3.13.0-68-generic and 4.2.0-18-generic under Ubuntu 14.04.3 LTS, while
my TeVii S464 worked perfectly under Ubuntu 12.04.

Any solution or workaround would be very welcome.

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Tarek Eldeeb]

Confirming this bug in 3.19.0-15-generic

Workarounds?

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[dan the person]

dantheperson@rebirth:~$ uname -r
3.13.0-36-generic

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[dan the person]

Is there a workaround for this? Same problem here with S660 on 12.04
with HWE

[ 2091.373385] usb 1-5: DVB: registering adapter 0 frontend 0 (Montage 
Technology DS3000)...
[ 2091.374056] input: IR-receiver inside an USB DVB receiver as 
/devices/pci:00/:00:1d.7/usb1/1-5/input/input18
[ 2091.374268] dvb-usb: schedule remote query interval to 150 msecs.
[ 2091.374278] dvb-usb: TeVii S660 USB successfully initialized and connected.
[ 2127.352487] ds3000_firmware_ondemand: Waiting for firmware upload 
(dvb-fe-ds3000.fw)...
[ 2127.352588] ds3000_firmware_ondemand: Waiting for firmware upload(2)...

ds3000_firmware_ondemand: Waiting for firmware upload (dvb-fe-
ds3000.fw).

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  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Antonio]

I compiled kernel 3.16.3 from kernel.org and same problem.

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  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Antonio]

in kernel 3.17rc6 same problem.

ubuntu not load firmware of this card

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  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[manjur]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Gerald Rohrbach]

Same with Tevii S480 / S482

Upgrade to kernel 3.13.0-29-generic done, no improvement.
The card has been working fine under 12.4 and TvHeadend, / kaffeine


[6.351383] dvb-usb: MAC address: 00:18:bd:5a:c4:75
[6.421690] dvb-usb: schedule remote query interval to 150 msecs.
[6.421699] dvb-usb: TeVii S660 USB successfully initialized and connected.
[6.421808] dvb-usb: found a 'TeVii S660 USB' in cold state, will try to 
load a firmware
[6.421845] dvb-usb: downloading firmware from file 'dvb-usb-s660.fw'
[6.583465] dvb-usb: found a 'TeVii S660 USB' in warm state.
[6.583751] dvb-usb: will pass the complete MPEG2 transport stream to the 
software demuxer.
[6.863713] dvb-usb: MAC address: 00:18:bd:5a:c4:76
[6.892900] dvb-usb: schedule remote query interval to 150 msecs.
[6.892909] dvb-usb: TeVii S660 USB successfully initialized and connected.
[   13.128169] ds3000_firmware_ondemand: Waiting for firmware upload 
(dvb-fe-ds3000.fw)...
[   13.776236] ds3000_firmware_ondemand: Waiting for firmware upload 
(dvb-fe-ds3000.fw)...
[   15.956321] ds3000_firmware_ondemand: Waiting for firmware upload 
(dvb-fe-ds3000.fw)...
[  168.054087] ds3000_firmware_ondemand: Waiting for firmware upload 
(dvb-fe-ds3000.fw)...
[  490.057102] ds3000_firmware_ondemand: Waiting for firmware upload 
(dvb-fe-ds3000.fw)...

Firmware is existing:
root@GR01:/lib/firmware# ls -l dvb*
-rw-r--r-- 1 root root   2285 Mai 29 15:25 dvb-fe-bcm3510-01.fw
-rw-r--r-- 1 root root   8192 Mai 29 13:59 dvb-fe-ds3000.fw
-rw-r--r-- 1 root root   8192 Mai 29 13:59 dvb-fe-ds3103.fw

Tested also on a second machine, the same results.

tested also:
options ds3000 force_fw_upload=1

in /etc/modprobe.d/tevii.conf

Found this hint from someone else:
Also I tried this card with Debian wheezy + kernel image 3.14.1 from debian 
unstable - and card works fine, firmware loaded successfully in a second. So I 
think it's a specific bug in kernel.

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Joseph Salisbury]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during
any development cycle it is impossible for us to review them all.
Therefore, we occasionally resort to using automated bots to request
further testing. This is such a request.

  With the recent release of this Ubuntu release, would like to confirm
if this bug is still present. Please test again with the newer kernel
and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the
following commands in a terminal window:

sudo apt-get update
sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to
Confirmed. If the bug no longer exists, change the bug status from
Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add
a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

** Tags added: kernel-request-3.13.0-24.46

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[Joseph Salisbury]

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as 
Confirmed.


Thanks in advance.


[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc8-utopic/

** Changed in: linux (Ubuntu)
   Importance: Undecided = Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[manjur]

** Tags added: kernel-bug-exists-upstream

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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[Bug 1326761] Re: Tevii S471 DVB-S2 card hangs on firmware upload

[manjur]

Tested with latest mainline kernel v3.15-rc8-utopic. Looks like bug
exists in mainline kernel too:

Jun  6 03:01:18 MMC kernel: [   24.015013] ds3000_firmware_ondemand: Waiting 
for firmware upload (dvb-fe-ds3000.fw)...
Jun  6 03:01:18 MMC kernel: [   24.016493] ds3000_firmware_ondemand: Waiting 
for firmware upload(2)...

** Attachment added: syslog.log
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1326761/+attachment/4126044/+files/syslog.log

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  Tevii S471 DVB-S2 card hangs on firmware upload

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