[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2017-08-08 Thread Seth Forshee
In order to distribute any of this firmware in Ubuntu we need the
individual firmware files and an open-source compatible license from the
vendor for redistribution of the firmware files. Lacking that we are not
able to distribute the firmware with Ubuntu.

There is a version of phanfw.bin in the upstream linux-firmware
repository, which is the version we ship in Ubuntu. According to the
history this is version 4.0.590, last updated Apr 7 2013. There is no
nx3fwct.bin file there.

The best thing would still be to get this firmware updated/included in
upstream linux-firmware, but that will also require an appropriate
license for redistribution.

Changing this to wishlist since as far as I know there's nothing we can
do about it right now. If the firmware files become available with an
appropriate license, please let me know.

** Changed in: linux-firmware (Ubuntu)
   Importance: High => Wishlist

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2017-08-08 Thread JSE
** Changed in: linux-firmware (Ubuntu)
   Status: Triaged => Fix Committed

** Changed in: linux-firmware (Ubuntu)
   Status: Fix Committed => In Progress

** Changed in: linux-firmware (Ubuntu)
   Status: In Progress => Confirmed

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2017-08-08 Thread JSE
Executed in Ubuntu to flash the NIC

Installation of the package:
dpkg -i hp-firmware-nic-netxen_5.6.3-1.1_amd64.deb
cd /usr/lib/x86_64-linux-gnu/hp-firmware-nic-netxen-5.6.3-1.1

Gathering info (for checking purposes):
./nxflash.bin -i p2p1 --info

Actual flashing of the NIC:
./nxflash.bin -i p2p1 -a nic_fw/phantom_romimage

** Attachment added: "HP Firmware Upgrade Utility for Linux x86_64 including 
firmware 4.0.596"
   
https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1327908/+attachment/4928885/+files/hp-firmware-nic-netxen_5.6.3-1.1_amd64.deb

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2017-08-08 Thread JSE
Still getting error:

netxen_nic :07:00.0: Direct firmware load for nx3fwct.bin failed
with error -2

on Ubuntu 16.04 (4.4.0-89-generic)

The NC375T is currently on firmware 4.0.596

Can someone solve this? Is more info needed?

** Tags added: apport-collected xenial

** Description changed:

  HP has a newer firmware on their NC375T server nics: 4.0.593
  This generates an error at the startup of Ubuntu Server 14.04 LTS
  The version of phanfw.bin seems to be older.
  
  [   16.573260] QLogic/NetXen Network Driver v4.0.82
  [   16.87] netxen_nic :07:00.0: 2MB memory map
  
  [   16.812455] netxen_nic :07:00.0: phanfw.bin: firmware is older than 
flash
  [   16.818949] netxen_nic :07:00.0: Direct firmware load failed with 
error -2
  [   16.818950] netxen_nic :07:00.0: Falling back to user helper
  
  [   23.138390] netxen_nic :07:00.0: loading firmware from flash
  [   27.586070] netxen_nic :07:00.0: Gen2 strapping detected
  [   30.185964] netxen_nic :07:00.0: using 64-bit dma mask
  [   30.373956] netxen_nic: Quad Gig LP Board S/N TI13BK1960  Chip rev 0x42
  [   30.450969] netxen_nic :07:00.0: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   39.718557] netxen_nic :07:00.0: irq 67 for MSI/MSI-X
  [   39.718561] netxen_nic :07:00.0: irq 68 for MSI/MSI-X
  [   39.718564] netxen_nic :07:00.0: irq 69 for MSI/MSI-X
  [   39.718567] netxen_nic :07:00.0: irq 70 for MSI/MSI-X
  [   39.718605] netxen_nic :07:00.0: using msi-x interrupts
  [   39.780399] netxen_nic :07:00.0: non ULA adapter
  [   39.841095] netxen_nic :07:00.0: eth0: GbE port initialized
  [   39.901172] netxen_nic :07:00.1: 2MB memory map
  [   39.959403] netxen_nic :07:00.1: using 64-bit dma mask
  [   40.117279] netxen_nic :07:00.1: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   40.174172] netxen_nic :07:00.1: irq 71 for MSI/MSI-X
  [   40.174175] netxen_nic :07:00.1: irq 72 for MSI/MSI-X
  [   40.174178] netxen_nic :07:00.1: irq 73 for MSI/MSI-X
  [   40.174181] netxen_nic :07:00.1: irq 74 for MSI/MSI-X
  [   40.174209] netxen_nic :07:00.1: using msi-x interrupts
  [   40.229992] netxen_nic :07:00.1: eth1: GbE port initialized
  [   40.284766] netxen_nic :07:00.2: 2MB memory map
  [   40.339836] netxen_nic :07:00.2: using 64-bit dma mask
  [   40.465258] netxen_nic :07:00.2: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   40.522359] netxen_nic :07:00.2: irq 75 for MSI/MSI-X
  [   40.522363] netxen_nic :07:00.2: irq 76 for MSI/MSI-X
  [   40.522365] netxen_nic :07:00.2: irq 77 for MSI/MSI-X
  [   40.522368] netxen_nic :07:00.2: irq 78 for MSI/MSI-X
  [   40.522392] netxen_nic :07:00.2: using msi-x interrupts
  [   40.578742] netxen_nic :07:00.2: eth2: GbE port initialized
  [   40.634802] netxen_nic :07:00.3: 2MB memory map
  [   40.690423] netxen_nic :07:00.3: using 64-bit dma mask
  [   40.825233] netxen_nic :07:00.3: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   40.882915] netxen_nic :07:00.3: irq 79 for MSI/MSI-X
  [   40.882919] netxen_nic :07:00.3: irq 80 for MSI/MSI-X
  [   40.882922] netxen_nic :07:00.3: irq 81 for MSI/MSI-X
  [   40.882925] netxen_nic :07:00.3: irq 82 for MSI/MSI-X
  [   40.882951] netxen_nic :07:00.3: using msi-x interrupts
  [   40.939825] netxen_nic :07:00.3: eth3: GbE port initialized
  
  # ethtool -i p4p1
  driver: netxen_nic
  version: 4.0.82
  firmware-version: 4.0.593
  bus-info: :07:00.0
  supports-statistics: yes
  supports-test: yes
  supports-eeprom-access: yes
  supports-register-dump: yes
  supports-priv-flags: no
  
  # ./nxflash.bin -i p4p1 --info
  Board Type: 0x24 (NC375T PCI Express Quad Port Gigabit Server Adapter)
  Board Chip Rev: B2
  Serial Id: TI13BK1960
  Efuse ID: 0x
  Firmware version(on Flash): 4.0.593
  Active Firmware version: 4.0.593
  Driver version: 0.0.0
  BIOS version: 2.1.0
  MAC Addr 0: 78:AC:C0:10:F9:DC
  Subsystem ID: 0x1740103c
  PXE Status 0: Disabled
  WOL Status 0: Disabled
  
  # lspci
  00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3 Processor DRAM 
Controller (rev 06)
  00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor 
PCI Express x16 Controller (rev 06)
  00:01.1 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor 
PCI Express x8 Controller (rev 06)
  00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family 
USB xHCI (rev 05)
  00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family 
USB EHCI #2 (rev 05)
  00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI 
Express Root Port #1 (rev d5)
  00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI 
Express Root Port #3 (rev d5)
  00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI 
Express Root Port #4 (rev d5)
  00:1c.4 PCI bridge: Intel Corporation 8 

[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-16 Thread Tim Gardner
JSE - you could request inclusion of the correct version by emailing
linux-firmw...@kernel.org. See the README in
git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-
firmware.git

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-11 Thread JSE
I can't boot in any default 3.13 kernel (tried all: 3.13.0-24, 3.13.0-27
and 3.13.0-29), as the system doesn't have USB and network up and
running. So I have no direct access with the keyboard (USB, there is no
other port on these boards) and no remote access using SSH (as the
network is not working properly). Booting in a 3.13 kernel gives me a
system I can't access...

Any other suggestion?

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-11 Thread Christopher M. Penalver
** Tags removed: apport-collected
** Tags added: unable-to-apport-collect

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-11 Thread Christopher M. Penalver
JSE, just to clarify, it would appear you have two separate problems:
1) The OS doesn't boot unless on the mainline kernels you mentioned previously?
2) The firmware provided by Ubuntu in the mainline kernel doesn't work at all, 
and you personally tested the latest version and it works on the mainline 
kernels?

Given this, it would be best to split this up into two different
reports, a new report that focuses solely on the OS not booting with the
default kernel, and the other being this one focusing only on the HP
firmware.

** Package changed: linux (Ubuntu) = linux-firmware (Ubuntu)

** Changed in: linux-firmware (Ubuntu)
   Status: Incomplete = New

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-11 Thread JSE
1) The system boots incorrectly on the 3.13 kernels. The USB keyboard is not 
working, neither is the Ethernet connection.
The systems boots correctly on 3.14-rc+ kernels, so also on 3.15 it works ok.
This is a separate issue, which I can setup as a separate bug.

With 14.04.1 around the corner (which is running a 3.15 kernel) I rather
make it work with that one (but that is my personal choice, I understand
that). The reason is the deployment contains a huge amount of these
servers and for 1 month I better can focus on 3.15 timing wise.

So let's focus on the other part, where this bug report IS for.

2) The firmware provided by Ubuntu is older than the one from HP. Ubuntu 
4.0.590, HP 4.0.593.
The system loads the firmware from the NC375T flash at boot and reports an 
error.
That firmware is also added to this bug as an attachment.

With this firmware from the card loaded at boot by the system, the card
works. I tested that personally on multiple (exactly the same) systems.
The main issue is that the firmware included in the mainline kernel is
not up to date enough.

Hope I explained it more clearly and correctly else please shout.

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-11 Thread Christopher M. Penalver
** Tags added: cherry-pick

** Changed in: linux-firmware (Ubuntu)
   Importance: Low = High

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-11 Thread Christopher M. Penalver
JSE, regarding just the firmware piece, this would be bundled as a
separate package in Ubuntu (linux-firmware) which contains phanfw.bin.

The next step would be to test this out in a working Ubuntu kernel.
Hence, feel free to subscribe me to the new bug report you create
regarding booting up and the keyboard doesn't work, and we can take it
from there.

** Changed in: linux-firmware (Ubuntu)
   Status: New = Triaged

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-10 Thread JSE
apport information

** Description changed:

  HP has a newer firmware on their NC375T server nics: 4.0.593
  This generates an error at the startup of Ubuntu Server 14.04 LTS
  The version of phanfw.bin seems to be older.
  
  [   16.573260] QLogic/NetXen Network Driver v4.0.82
  [   16.87] netxen_nic :07:00.0: 2MB memory map
  
  [   16.812455] netxen_nic :07:00.0: phanfw.bin: firmware is older than 
flash
  [   16.818949] netxen_nic :07:00.0: Direct firmware load failed with 
error -2
  [   16.818950] netxen_nic :07:00.0: Falling back to user helper
  
  [   23.138390] netxen_nic :07:00.0: loading firmware from flash
  [   27.586070] netxen_nic :07:00.0: Gen2 strapping detected
  [   30.185964] netxen_nic :07:00.0: using 64-bit dma mask
  [   30.373956] netxen_nic: Quad Gig LP Board S/N TI13BK1960  Chip rev 0x42
  [   30.450969] netxen_nic :07:00.0: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   39.718557] netxen_nic :07:00.0: irq 67 for MSI/MSI-X
  [   39.718561] netxen_nic :07:00.0: irq 68 for MSI/MSI-X
  [   39.718564] netxen_nic :07:00.0: irq 69 for MSI/MSI-X
  [   39.718567] netxen_nic :07:00.0: irq 70 for MSI/MSI-X
  [   39.718605] netxen_nic :07:00.0: using msi-x interrupts
  [   39.780399] netxen_nic :07:00.0: non ULA adapter
  [   39.841095] netxen_nic :07:00.0: eth0: GbE port initialized
  [   39.901172] netxen_nic :07:00.1: 2MB memory map
  [   39.959403] netxen_nic :07:00.1: using 64-bit dma mask
  [   40.117279] netxen_nic :07:00.1: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   40.174172] netxen_nic :07:00.1: irq 71 for MSI/MSI-X
  [   40.174175] netxen_nic :07:00.1: irq 72 for MSI/MSI-X
  [   40.174178] netxen_nic :07:00.1: irq 73 for MSI/MSI-X
  [   40.174181] netxen_nic :07:00.1: irq 74 for MSI/MSI-X
  [   40.174209] netxen_nic :07:00.1: using msi-x interrupts
  [   40.229992] netxen_nic :07:00.1: eth1: GbE port initialized
  [   40.284766] netxen_nic :07:00.2: 2MB memory map
  [   40.339836] netxen_nic :07:00.2: using 64-bit dma mask
  [   40.465258] netxen_nic :07:00.2: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   40.522359] netxen_nic :07:00.2: irq 75 for MSI/MSI-X
  [   40.522363] netxen_nic :07:00.2: irq 76 for MSI/MSI-X
  [   40.522365] netxen_nic :07:00.2: irq 77 for MSI/MSI-X
  [   40.522368] netxen_nic :07:00.2: irq 78 for MSI/MSI-X
  [   40.522392] netxen_nic :07:00.2: using msi-x interrupts
  [   40.578742] netxen_nic :07:00.2: eth2: GbE port initialized
  [   40.634802] netxen_nic :07:00.3: 2MB memory map
  [   40.690423] netxen_nic :07:00.3: using 64-bit dma mask
  [   40.825233] netxen_nic :07:00.3: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   40.882915] netxen_nic :07:00.3: irq 79 for MSI/MSI-X
  [   40.882919] netxen_nic :07:00.3: irq 80 for MSI/MSI-X
  [   40.882922] netxen_nic :07:00.3: irq 81 for MSI/MSI-X
  [   40.882925] netxen_nic :07:00.3: irq 82 for MSI/MSI-X
  [   40.882951] netxen_nic :07:00.3: using msi-x interrupts
  [   40.939825] netxen_nic :07:00.3: eth3: GbE port initialized
  
  # ethtool -i p4p1
  driver: netxen_nic
  version: 4.0.82
  firmware-version: 4.0.593
  bus-info: :07:00.0
  supports-statistics: yes
  supports-test: yes
  supports-eeprom-access: yes
  supports-register-dump: yes
  supports-priv-flags: no
  
  # ./nxflash.bin -i p4p1 --info
  Board Type: 0x24 (NC375T PCI Express Quad Port Gigabit Server Adapter)
  Board Chip Rev: B2
  Serial Id: TI13BK1960
  Efuse ID: 0x
  Firmware version(on Flash): 4.0.593
  Active Firmware version: 4.0.593
  Driver version: 0.0.0
  BIOS version: 2.1.0
- MAC Addr 0: 78:AC:C0:10:F9:DC 
+ MAC Addr 0: 78:AC:C0:10:F9:DC
  Subsystem ID: 0x1740103c
  PXE Status 0: Disabled
  WOL Status 0: Disabled
- --- 
+ 
+ # lspci
+ 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3 Processor DRAM 
Controller (rev 06)
+ 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor 
PCI Express x16 Controller (rev 06)
+ 00:01.1 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor 
PCI Express x8 Controller (rev 06)
+ 00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family 
USB xHCI (rev 05)
+ 00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family 
USB EHCI #2 (rev 05)
+ 00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI 
Express Root Port #1 (rev d5)
+ 00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI 
Express Root Port #3 (rev d5)
+ 00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI 
Express Root Port #4 (rev d5)
+ 00:1c.4 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI 
Express Root Port #5 (rev d5)
+ 00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family 
USB EHCI #1 (rev 05)
+ 00:1f.0 ISA bridge: Intel Corporation C222 

[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-10 Thread JSE
** Attachment added: Flash Utility for the NC375T and other cards
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1327908/+attachment/4129307/+files/nxflash.bin

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-10 Thread JSE
Christopher, the test are done with the latest mainline kernel
3.15.0-031500-generic as mentioned earlier. With that kernel I get the
messages as above.

I think the netxen driver should be updated, so it can handle the latest
firmware of HP too. The issue is there is no source code of the HP
drivers available and the HP drivers are compiled for RedHat 4/5/6, Suse
10/11 and Solaris 10.

Anybody on the Ubuntu Kernel team doing the netxen driver (I guess: 
https://github.com/Canonical-kernel/Ubuntu-kernel/tree/master/drivers/net/ethernet/qlogic/netxen)
 who can find out what the 2 fixes by HP contain? I guess they should know at 
QLogic too right? Or it this only known at HP?
 * Fix Receive Side Scaling distribution on W2K12 systems.
 * Fix incorrect reporting of checksum status for packets with TCP checksum 
error in promiscuous mode.

(btw. the updated description was only the lspci info added now)

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-10 Thread JSE
** Attachment added: HP 4.0.593 Firmware (as is on the cards now)
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1327908/+attachment/4129306/+files/phantom_romimage

** Attachment removed: Flash Utility for the NC375T and other cards
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1327908/+attachment/4129305/+files/nxflash

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-10 Thread JSE
** Attachment added: Flash Utility for the NC375T and other cards
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1327908/+attachment/4129305/+files/nxflash

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-10 Thread JSE
Or am I wrong here and does this phanfw.bin' belong to the linux-kernel
team and do they need to update that file, so it has a newer version
compatible with the HP cards?

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-10 Thread JSE
Is this helpful?

http://ldriver.qlogic.com/driver-srpms/nx_nic/

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-10 Thread Christopher M. Penalver
JSE, could you please do an apport-collect 1327908 when booted into the
default (not mainline) kernel?

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-09 Thread Christopher M. Penalver
JSE, could you please boot into a default Ubuntu kernel (not a mainline one) 
and execute the following in a terminal:
apport-collect 1327908

** Changed in: linux (Ubuntu)
   Importance: Undecided = Low

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-09 Thread JSE
Christopher, unfortunately I can't, as these systems have an issue
booting normally with kernel linux-image-3.13.0-29-generic. They are
running perfectly well with 3.15.0-031500-generic.

Is there anything else I can do except booting up a 3.13 kernel?


The issue is with cards using the latest firmware, as made available by HP on 
November 19th 2013:

Products Affected
==
HP NC510F PCIe 10 Gigabit Server Adapter
HP NC510C PCIe 10 Gigabit Server Adapter
HP NC522m Dual Port 10GbE Multifunction BL-c Adapter
HP NC522SFP Dual Port 10GbE Server Adapter
HP NC375i Quad Port Multifunction Gigabit Server Adapter
HP NC375i 1Gb w/HP NC524 10Gb
HP NC375T PCI Express Quad Port Gigabit Server Adapter


Pre-requisites
===
HP NC-Series QLogic (nx_nic) driver version = 4.0.540
Firmware version = 3.4.336 for NC510C and NC510F
Firmware version = 4.0.230 for all other Products


Description

Binaries for upgrading HP ProLiant QLogic P2 and P3 10 Gigabit 
Ethernet NICs ROM images running under Linux x86_64 platform.


Enhancements/Fixes
===
- Enhancements Description:
  - Firmware Enhancements:
   - This component upgrades NIC fimware  v4.0.593.

- Fixes Description:
  - Firmware Fixes:
   - FW changes w.r.t to 4.0.590 :
  * Fix Receive Side Scaling distribution on W2K12 systems.
  * Fix incorrect reporting of checksum status for packets 
 with TCP checksum error in promiscuous mode.


More on the support website of HP:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=4038767spf_p.tpst=swdMainspf_p.prp_swdMain
=wsrp-
navigationalState%3DswEnvOID%253D4103%257CswLang%253D%257Caction%253DlistDriverjavax.portlet.begCacheTok=com.vignette.cachetokenjavax.portlet.endCacheTok=com.vignette.cachetoken

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-09 Thread JSE
These systems are only running well on at least a 3.14-rc2 kernel, as
mentioned in another bug report:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1280353

So I have to stay above 3.14-rc2 to have these systems working well.

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-09 Thread Christopher M. Penalver
JSE, could you please test https://wiki.ubuntu.com/Kernel/MainlineBuilds
and advise to the results?

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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[Bug 1327908] Re: HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware load failed with error -2 / HP firmware is newer in cards

2014-06-08 Thread JSE
** Tags added: apport-collected trusty

** Description changed:

  HP has a newer firmware on their NC375T server nics: 4.0.593
  This generates an error at the startup of Ubuntu Server 14.04 LTS
  The version of phanfw.bin seems to be older.
  
  [   16.573260] QLogic/NetXen Network Driver v4.0.82
  [   16.87] netxen_nic :07:00.0: 2MB memory map
  
  [   16.812455] netxen_nic :07:00.0: phanfw.bin: firmware is older than 
flash
  [   16.818949] netxen_nic :07:00.0: Direct firmware load failed with 
error -2
  [   16.818950] netxen_nic :07:00.0: Falling back to user helper
  
  [   23.138390] netxen_nic :07:00.0: loading firmware from flash
  [   27.586070] netxen_nic :07:00.0: Gen2 strapping detected
  [   30.185964] netxen_nic :07:00.0: using 64-bit dma mask
  [   30.373956] netxen_nic: Quad Gig LP Board S/N TI13BK1960  Chip rev 0x42
  [   30.450969] netxen_nic :07:00.0: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   39.718557] netxen_nic :07:00.0: irq 67 for MSI/MSI-X
  [   39.718561] netxen_nic :07:00.0: irq 68 for MSI/MSI-X
  [   39.718564] netxen_nic :07:00.0: irq 69 for MSI/MSI-X
  [   39.718567] netxen_nic :07:00.0: irq 70 for MSI/MSI-X
  [   39.718605] netxen_nic :07:00.0: using msi-x interrupts
  [   39.780399] netxen_nic :07:00.0: non ULA adapter
  [   39.841095] netxen_nic :07:00.0: eth0: GbE port initialized
  [   39.901172] netxen_nic :07:00.1: 2MB memory map
  [   39.959403] netxen_nic :07:00.1: using 64-bit dma mask
  [   40.117279] netxen_nic :07:00.1: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   40.174172] netxen_nic :07:00.1: irq 71 for MSI/MSI-X
  [   40.174175] netxen_nic :07:00.1: irq 72 for MSI/MSI-X
  [   40.174178] netxen_nic :07:00.1: irq 73 for MSI/MSI-X
  [   40.174181] netxen_nic :07:00.1: irq 74 for MSI/MSI-X
  [   40.174209] netxen_nic :07:00.1: using msi-x interrupts
  [   40.229992] netxen_nic :07:00.1: eth1: GbE port initialized
  [   40.284766] netxen_nic :07:00.2: 2MB memory map
  [   40.339836] netxen_nic :07:00.2: using 64-bit dma mask
  [   40.465258] netxen_nic :07:00.2: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   40.522359] netxen_nic :07:00.2: irq 75 for MSI/MSI-X
  [   40.522363] netxen_nic :07:00.2: irq 76 for MSI/MSI-X
  [   40.522365] netxen_nic :07:00.2: irq 77 for MSI/MSI-X
  [   40.522368] netxen_nic :07:00.2: irq 78 for MSI/MSI-X
  [   40.522392] netxen_nic :07:00.2: using msi-x interrupts
  [   40.578742] netxen_nic :07:00.2: eth2: GbE port initialized
  [   40.634802] netxen_nic :07:00.3: 2MB memory map
  [   40.690423] netxen_nic :07:00.3: using 64-bit dma mask
  [   40.825233] netxen_nic :07:00.3: Driver v4.0.82, firmware v4.0.593 
[legacy]
  [   40.882915] netxen_nic :07:00.3: irq 79 for MSI/MSI-X
  [   40.882919] netxen_nic :07:00.3: irq 80 for MSI/MSI-X
  [   40.882922] netxen_nic :07:00.3: irq 81 for MSI/MSI-X
  [   40.882925] netxen_nic :07:00.3: irq 82 for MSI/MSI-X
  [   40.882951] netxen_nic :07:00.3: using msi-x interrupts
  [   40.939825] netxen_nic :07:00.3: eth3: GbE port initialized
  
  # ethtool -i p4p1
  driver: netxen_nic
  version: 4.0.82
  firmware-version: 4.0.593
  bus-info: :07:00.0
  supports-statistics: yes
  supports-test: yes
  supports-eeprom-access: yes
  supports-register-dump: yes
  supports-priv-flags: no
  
  # ./nxflash.bin -i p4p1 --info
  Board Type: 0x24 (NC375T PCI Express Quad Port Gigabit Server Adapter)
  Board Chip Rev: B2
  Serial Id: TI13BK1960
  Efuse ID: 0x
  Firmware version(on Flash): 4.0.593
  Active Firmware version: 4.0.593
  Driver version: 0.0.0
  BIOS version: 2.1.0
  MAC Addr 0: 78:AC:C0:10:F9:DC 
  Subsystem ID: 0x1740103c
  PXE Status 0: Disabled
  WOL Status 0: Disabled
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: amd64
+ DistroRelease: Ubuntu 14.04
+ InstallationDate: Installed on 2013-11-26 (194 days ago)
+ InstallationMedia: Ubuntu-Server 13.10 Saucy Salamander - Release amd64 
(20131016)
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=set
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ Tags:  trusty
+ Uname: Linux 3.15.0-031500-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: Upgraded to trusty on 2014-04-18 (51 days ago)
+ UserGroups:
+  
+ _MarkForUpload: True

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

** Tags added: bug-exists-upstream

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Title:
  HP NC375T / phanfw.bin: firmware is older than flash / Direct firmware
  load failed with error -2 / HP firmware is newer in cards

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