[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard

2015-05-27 Thread Launchpad Bug Tracker
[Expired for xorg (Ubuntu) because there has been no activity for 60
days.]

** Changed in: xorg (Ubuntu)
   Status: Incomplete = Expired

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Title:
  Unable to Detect USB Mouse and Keyboard

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[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard

2015-03-28 Thread Christopher M. Penalver
FettsVett, it would help immensely if you filed a new report via a terminal:
ubuntu-bug xorg

Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.

Also, please feel free to subscribe me to it.

** Changed in: xorg (Ubuntu)
   Status: New = Incomplete

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Title:
  Unable to Detect USB Mouse and Keyboard

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[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard

2015-03-27 Thread FettsVett
I have (preliminarily) resolved the issue using the LTS enablement stack
to upgrade to 3.16.0-33-generic along with the appropriate Xorg packages
using the posted commands here:
https://wiki.ubuntu.com/Kernel/LTSEnablementStack

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Title:
  Unable to Detect USB Mouse and Keyboard

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[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard

2015-03-27 Thread FettsVett
Hello,

I'm seeing the same behavior on my machine. (Dell Inspiron 3847)

Here is the output of  the commands you specified above (I have updated
the bios to the most recent version, A05):

$ sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date
A05
08/18/2014

I am able to use the keyboard and mouse on kernel version
3.13.0-24-generic. All newer versions of the kernel are exhibiting the
same Xorg behavior.

I have also tried disabling numlock on boot, which doesn't resolve the
problem for me.


** Changed in: xorg (Ubuntu)
   Status: Incomplete = New

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[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard

2015-02-21 Thread Christopher M. Penalver
Adam Alt, as per http://www.dell.com/support/home/us/en/04/product-
support/product/inspiron-3847-desktop/drivers an update to your
computer's buggy and outdated BIOS is available (A05). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the 
output of the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-a05

** Changed in: xorg (Ubuntu)
   Importance: Undecided = Low

** Changed in: xorg (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard

2014-12-12 Thread Josep Borrajo
I think I have find the problem

New DELL keyboards haven't Numlock key but BIOS config has Numlock
active on Yes. I've have changed it to No and problem vanishes.

I suppose the system tries to change Numlock state and, if no movement
is detected on keyboard or mouse all two became hanged.

When the keyboard isn't a new DELL one, for some reason I don't know,
sometimes doesn't work.

I've changed all new Dell to Numlock Active to No

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[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard

2014-12-11 Thread Josep Borrajo
With the today Ubuntu upgrade the problem appears on machines with no
Dell keyboard. So my previous message is not OK.

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  Unable to Detect USB Mouse and Keyboard

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[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard

2014-12-05 Thread Josep Borrajo
I have the same problem with Dell Inspiron 3847, but I've solved using
an older keyboard, not Dell.

I suspect the problem is in Dell keyboard and/or mouse.

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[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard

2014-09-15 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: xorg (Ubuntu)
   Status: New = Confirmed

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[Bug 1330255] Re: Unable to Detect USB Mouse and Keyboard

2014-09-15 Thread Hervé BRY
I have had this problem on the same hardware (Dell Inspiron 3847).
Upgrading the kernel to 3.16.2 (using the mainline packages) seems to have 
solved it.

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