[Bug 1358890] Re: [Notifications] Competing notifications when two alarms kick at the same time
** Changed in: ubuntu-ux Status: Triaged = In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1358890 Title: [Notifications] Competing notifications when two alarms kick at the same time To manage notifications about this bug go to: https://bugs.launchpad.net/indicator-datetime/+bug/1358890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1358890] Re: [Notifications] Competing notifications when two alarms kick at the same time
** Description changed: A cousin of bug #1354406 Some of the early testers are hitting a use case that we didn't account for, that of multiple alarms set for the same time. Indicator-datetime currently tries to pull up notifications for, and play sounds for, both notifications. That's happening by accident and is clearly not the right approach. I can think of a couple of approaches we might take: -- SOLUTION -- If 2 or more alarms have been triggered, the notification at any time will display: - Title: 2 Alarms - Subtitle: [Label 1] 10:00, [Label 2] 10:01 + Title: 2 Alarms + Subtitle: [Label 1] 10:00, [Label 2] 10:01 The sound of the first alarm will be played. If they have the same time, the one that has been created first. + + -- UX Comment -- + + Use cases: + + 1 - User sets 2 alarms, at the same time, with same attributes (repeat, + label, sound) + + Expected behaviour: Clock app / alarm manager recognise a conflict of + newly set alarm time with previously set alarm and rejects it if it’s + found same. + + 2 - User sets 2 alarms, at the same time, with (one or more) different + attributes (repeat, label, sound) + + Expected behaviour: the alarm that was set in the first place is the one + that goes off (with correspondent sound and label) and the second one is + fired as a notification bubble. + + 3 - User sets 2 alarms, at different times, even if the difference is 1 + minute. Then first alarm goes off and second alarm does it one minute + after. + + 4 - Several notifications fired at the same time: + + Desired behaviour described here: Page 35: Notifications queuing and + flood prevention + + https://docs.google.com/document/d/1xDSZ_dnAMAlhgFnnyjJEibaITXjVLp1_pnj_tATNm9I/edit#heading=h.5ldl02lx6rwi + + In general, applications can fire only one notification at a time, but + multiple applications can fire their notification simultaneously. All + notifications should be treated as if they are in a queue and will be + handled sequentially according to their fire time (in a FIFO manner). ** Changed in: ubuntu-ux Status: In Progress = Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1358890 Title: [Notifications] Competing notifications when two alarms kick at the same time To manage notifications about this bug go to: https://bugs.launchpad.net/indicator-datetime/+bug/1358890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1358890] Re: [Notifications] Competing notifications when two alarms kick at the same time
** Changed in: ubuntu-ux Status: Confirmed = Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1358890 Title: [Notifications] Competing notifications when two alarms kick at the same time To manage notifications about this bug go to: https://bugs.launchpad.net/indicator-datetime/+bug/1358890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1358890] Re: [Notifications] Competing notifications when two alarms kick at the same time
Marking as incomplete for indicator-datetime. Designers, please reopen this component when the design decision's been made. ** Changed in: ubuntu-ux Status: Fix Committed = Confirmed ** Changed in: indicator-datetime Status: Triaged = Incomplete ** Changed in: indicator-datetime (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1358890 Title: [Notifications] Competing notifications when two alarms kick at the same time To manage notifications about this bug go to: https://bugs.launchpad.net/indicator-datetime/+bug/1358890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1358890] Re: [Notifications] Competing notifications when two alarms kick at the same time
** Changed in: ubuntu-ux Assignee: Giorgio Venturi (giorgio-venturi) = Paty Davila (dizzypaty) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1358890 Title: [Notifications] Competing notifications when two alarms kick at the same time To manage notifications about this bug go to: https://bugs.launchpad.net/indicator-datetime/+bug/1358890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1358890] Re: [Notifications] Competing notifications when two alarms kick at the same time
One reason for keeping them separate is that it'd be easier to miss what the alarms/reminders relate to if they've been folded up. Another is that you might want to snooze one of them, but not the other. I'd be fine with snoozing all or none, but with calendar reminders you might have per-event snoozing rules, which at some point we should probably respect. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1358890 Title: [Notifications] Competing notifications when two alarms kick at the same time To manage notifications about this bug go to: https://bugs.launchpad.net/indicator-datetime/+bug/1358890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1358890] Re: [Notifications] Competing notifications when two alarms kick at the same time
** Description changed: A cousin of bug #1354406 Some of the early testers are hitting a use case that we didn't account for, that of multiple alarms set for the same time. Indicator-datetime currently tries to pull up notifications for, and play sounds for, both notifications. That's happening by accident and is clearly not the right approach. I can think of a couple of approaches we might take: - (1) Queue the alarms such that only one triggers at a time. This has the - advantage of being simple, both in concept and in code. I'm not certain - this is the most user-friendly approach, as it could be frustrating have - to dismiss a queue of alarms. + -- SOLUTION -- + If 2 or more alarms have been triggered, the notification at any time will display: + Title: 2 Alarms + Subtitle: [Label 1] 10:00, [Label 2] 10:01 - (2) Somehow fold multiple alarms together. This has the advantage of - being friendlier to the user as only a single snooze/dismiss prompt - would be given. However it opens other questions, e.g. which of the - alarms' sounds should play? - - Of these two I slghtly prefer (1) for its simplicity; however, neither - of these options seems perfect and I'm hoping Design may have a better - suggestion + The sound of the first alarm will be played. If they have the same time, + the one that has been created first. ** Changed in: ubuntu-ux Status: Confirmed = Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1358890 Title: [Notifications] Competing notifications when two alarms kick at the same time To manage notifications about this bug go to: https://bugs.launchpad.net/indicator-datetime/+bug/1358890/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
