[Bug 1369971] Re: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...)
My father was having this problem on Ubuntu 14.04 LTS. The problem began several months ago and was intermittent. When he tried to shutdown his computer, the shutdown dialog would appear, but none of the buttons would be responsive. Even the X button to close the dialog would not be clickable. Instead, the mouse would interact with whatever window is in the background. E.g. if firefox was open, he could click on the menu, scroll the window, etc... all while the shutdown dialog window remains in front, blocking the view. This suggests that the problem is that the dialog windows appear, but never or can't acquire focus. My father worked around this by pulling the power on his computer... eventually ruining his hard drive. In replacing his hard drive, I decided to do a clean install of Ubuntu 16.04 LTS on his computer. Immediately after the install, his computer would shutdown fine. Though less than 24 hours later, this same problem was popping up and he couldn't shutdown his computer through the usual shutdown dialog window. However, this time he left the computer alone... when he came back, the lockscreen had appeared. Upon entering his password to dismiss the lockscreen, the shutdown dialog was able to acquire focus and he could interact with it! He is currently working around this issue by launching the lockscreen whenever he can't interact with the shutdown dialog window. It is a huge annoyance, but it works. It is worth noting that my father uses only 2 applications on his computer, firefox and skype. Skype runs automatically at boot. Firefox is the first and only thing he launches after login. Hope this sheds some light on the problem and leads to a fix. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1369971 Title: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...) To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1369971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1369971] Re: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...)
In both "Try Ubuntu without installing" and a fresh installation of Ubuntu 16.04 LTS, clicking the "X" button on the top left corner of the "Keyboard Shortcuts" dialog has no effect. The dialog does not go away until I press the super or alt key. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1369971 Title: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...) To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1369971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1369971] Re: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...)
** Changed in: unity Status: Incomplete => Confirmed ** Changed in: unity (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1369971 Title: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...) To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1369971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1369971] Re: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...)
I can still reproduce it as described above in Ubuntu 14.10, also when using the Live CD. If there is a fix, I don't know where to find it... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1369971 Title: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...) To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1369971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1369971] Re: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...)
Is this still a problem? I remember we fixed something linked with this. ** Changed in: unity Status: New => Incomplete ** Changed in: unity (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1369971 Title: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...) To manage notifications about this bug go to: https://bugs.launchpad.net/unity/+bug/1369971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1369971] Re: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...)
Thanks, these dialogs come from unity itself, so reassigning there. ** Package changed: gnome-session (Ubuntu) => unity (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1369971 Title: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1369971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1369971] Re: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...)
Since it can be reproduced with gnome-session-quit... although I don't think it's the root issue, since it also happens with other dialogs of the same style (keyboard shortcuts for one). I don't know which package would be responsible for that. ** Package changed: ubuntu => gnome-session (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1369971 Title: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1369971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1369971] Re: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...)
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode. To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1369971/+editstatus and add the package name in the text box next to the word Package. [This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.] ** Tags added: bot-comment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1369971 Title: unity style dialogs sometimes not clickable (keyboard shortcuts, shutdown, ...) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1369971/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
