[Bug 1431857] Re: dbus crash in ubuntu 14.04
** Changed in: dell-recovery (Ubuntu Trusty) Status: Confirmed => Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
Anyone who comes to this bug and is hitting this issue on a Dell shipped system, it's been fixed by this package: http://dell.archive.canonical.com/pool/public/d/dell-recovery/dell- recovery_1.33~somerville1_all.deb It will come in via regular APT updates on Dell factory shipped systems. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1431857] Re: dbus crash in ubuntu 14.04
The fix for 14.04 will be coming via the Dell repository and factory install. The dell-recovery in the Ubuntu repositories is a bit outdated, so the newer version won't likely qualify for an SRU. On Thu, Mar 19, 2015 at 11:05 AM Jonathan Byrne jonat...@yamame.org wrote: Will the fix also be made in 14.04? I plan to remain on LTS. Thanks! -- You received this bug notification because you are subscribed to dell- recovery in Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+ bug/1431857/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
Will the fix also be made in 14.04? I plan to remain on LTS. Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
@lemmuh, please don't post that ISO publicly. Anyone else who has this
problem and we can't get it sorted out please contact Dell support and
they'll share the ISO image to you.
@acallan:
I think this might be a side effect of an unexpected missing utility partition
that we expected at factory install.
Can you please provide the output of this command:
# sudo lsblk -o name,mountpoint,label,size,uuid
Hopefully that will identify what's happening.
Here's a temporary fix that should get the media generated for you.
Once I can see what partitions are on your system I'll know if it can be
a permanent fix or not.
=== modified file '/usr/lib/python3/dist-packages/Dell/recovery_common.py'
--- /usr/lib/python3/dist-packages/Dell/recovery_common.py 2014-06-06
20:33:48 +
+++ /usr/lib/python3/dist-packages/Dell/recovery_common.py 2015-03-18
14:08:15 +
@@ -293,12 +293,12 @@
if 'device' in utility:
utility = utility['device']
else:
-utility = None
+utility = ''
recovery = find_factory_partition_stats('rp')
if 'device' in recovery:
recovery = recovery['device']
else:
-recovery = None
+recovery = ''
return (utility, recovery)
def find_burners():
--
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dbus crash in ubuntu 14.04
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[Bug 1431857] Re: dbus crash in ubuntu 14.04
Unfortunately my /var/log/dpkg.log is no longer available since I needed to use the system, so I proceeded with wiping it after coming up with an alternative recovery mechanism. Hopefully the log provided by acallan provides the information you need. Dell support actually provided me with a recovery ISO for this specific system (Precision M3800 + Ubuntu 14.04) in case anyone needs it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1431857] Re: dbus crash in ubuntu 14.04
On Wed, Mar 18, 2015 at 10:10 AM, Mario Limonciello supe...@ubuntu.com wrote: @lemmuh, please don't post that ISO publicly. Of course, it wasn't my intention to make this publicly available. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
OK thanks, just making sure :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
I'm also affected by this bug, also on a Dell Precision M3800 (new in February, 2015). Here's my output from sudo lsblk -o name,mountpoint,label,size,uuid $ sudo lsblk -o name,mountpoint,label,size,uuid NAME MOUNTPOINT LABEL SIZE UUID sda 477G ├─sda1 /boot/efiESP 500M 604D-2C6E ├─sda2 DIAGS40M B8A1-2902 ├─sda3 /tmp/tmpbs853iqc OS3G 1CA1-DD30 ├─sda4 / 441.6G a52f8e05-cd2c-4327-9682-824ac0ebfa8d └─sda5 [SWAP] 31.8G 9fbfde95-8da2-46ee-8f0a-45f86d186329 Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
OK. Here's the correct fix then. It seems that one of our expected partitions labels has changed. If you apply this fix it should work properly. We'll work on getting it fixed in the Dell repository too. === modified file '/usr/lib/python3/dist-packages/Dell/recovery_common.py' --- /usr/lib/python3/dist-packages/Dell/recovery_common.py 2015-03-18 17:03:47 + +++ /usr/lib/python3/dist-packages/Dell/recovery_common.py 2015-03-18 17:04:57 + @@ -77,7 +77,7 @@ 'up.tgz' , ] -UP_LABELS = [ 'dellutility' ] +UP_LABELS = [ 'diags', 'dellutility' ] RP_LABELS = [ 'recovery', 'install', 'os' ] #### -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
Also verified that that works. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
This bug was fixed in the package dell-recovery - 1.32 --- dell-recovery (1.32) vivid; urgency=low [ Mario Limonciello ] * change vendor check to check more variables and check for Wyse. * Fix swap check recipe. It was checking the wrong variable for size_gb. * Add a 7-day delayed popup when recovery media isn't created at OOBE. It will be launched at login if later than the 7th day. * If no UP or RP found send empty strings rather than None * Set default partition name to be DIAGS instead of DellUtility. (LP: #1431857) [ Steven Wu ] * Add support for selecting multiple FISH packages at a time. [ Shih-Yuan Lee (FourDollars) ] * Fix the progressbar issue when restoring the system from recovery partition. (LP: #1324342) * Disable network during the installation. (LP: #1309410) * Delete swap partition after disabled. (LP: #1284474) * Fix disk_layout misjudgement issue. (LP: #1324394) * If there is a Kylin overlay, set language to zh_CN.UTF-8. (LP: #1321607) * Increase the cushion of recovery partition up to 600mb. * Improve emergency scripts support. * Disable hibernate (S4) if RAM = 4GB. (LP: #1284474) * Use /casper/vmlinuz.efi instead of /casper/vmlinuz in grub menu entries. * Fix no swap issue that makes no hibernate option. (LP: #1284474) * Improve isodevice support. * Manually install all matched DKMS packages instead of using autoinstall of ubuntu-drivers-common. * Add basic ubuntu-drivers autoinstall support and improve isodevice support. * udev/96-dell-recovery-partition.rules: Hide recovery partition. ubiquity/dell-bootstrap.py: Avoid some issues from UEFI BIOS. * Avoid some issues from UEFI BIOS. * Fix the partition string decoding issue that causes the language page missing issue and other issues about the recovery partition. * Fix the potential factory issue for UEFI BIOS. * Using `udevadm settle` to wait for the event queue to finish. * Some disk's logical sector size is smaller than physical sector size so that using 'optimal' alignment type to get better performance. * Avoid using mkpartfs of parted. (LP: #1309410) * Avoid using sleep_network in factory install. (LP: #1309410) * Fix the wrong calculation of memory size. (LP: #1284474) [ Shengyao Xue ] * We disabled Ethernet in phase 1 and 2 of installation, now enable it back. (LP: #1329148) [ Kai-Heng Feng ] * Force using utf-8 when writing grub menu. (LP: #1416280) * Add an additional size assertion when finding installation drive to avoid installing on non-disk persistent block device (e.g. Realtek rts5139.) (LP: #1401422) * Explicitly specify UTF-8 encoding when opening multilingual files. (LP: #1380900) -- Mario Limonciello mario_limoncie...@dell.com Wed, 09 Apr 2014 17:57:28 -0500 ** Changed in: dell-recovery (Ubuntu Vivid) Status: Confirmed = Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
Applied the patch; it works for me also. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
** Changed in: dell-recovery (Ubuntu Trusty) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
Thanks, Mario! Patch applied, recovery .iso successfully built :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
** Also affects: dell-recovery (Ubuntu Vivid) Importance: Undecided Status: Confirmed ** Also affects: dell-recovery (Ubuntu Trusty) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
** Branch linked: lp:dell-recovery -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
1) Factory installed. 2) I have applied all updates provided by the Software Updater; other than that, this is the version of Dell Recovery included on my system. 3) Dell Precision M3800. dell-recovery 1.32~somerville6 was already installed, but I also tried the .deb attached to this bug report with no improvement. My /var/log/dpkg.log is attached. ** Attachment added: dpkg.log https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+attachment/4348648/+files/dpkg.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
Can you confirm a few details: 1) Was this a factory installed system? 2) If so, was this the version of Dell Recovery included on your system? 3) What's the model # of the system on which this failure occurred? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: dell-recovery (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
I should also note that the originally posted stack trace was the result of running an identically-versioned copy of dell-recovery that I downloaded to confirm what I was seeing with the factory-installed version. The stack traces were identical. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1431857] Re: dbus crash in ubuntu 14.04
On Tue, Mar 17, 2015 at 3:40 PM, Mario Limonciello supe...@ubuntu.com wrote: Can you confirm a few details: 1) Was this a factory installed system? Indeed, this was a fresh from the factory system. 2) If so, was this the version of Dell Recovery included on your system? Yes. 3) What's the model # of the system on which this failure occurred? Dell Precision M3800. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
Here's a package that should fix the bug (and should have been installed from the factory image). Hopefully from your log we can make sense of what went wrong. ** Attachment added: dell-recovery_1.32~somerville6_all.deb https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+attachment/4348517/+files/dell-recovery_1.32%7Esomerville6_all.deb -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1431857] Re: dbus crash in ubuntu 14.04
OK. Can you post your /var/log/dpkg.log? I'd like to check what got installed and removed in the factory process. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1431857 Title: dbus crash in ubuntu 14.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/dell-recovery/+bug/1431857/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
