[Bug 1442111] Re: Scanner is correctly identified but scan fails with "sane_start: Invalid argument" as root, and rebooting the computer sometimes makes things work, sometimes not

2017-02-20 Thread Naël
Yes I am marking this Invalid because the issue hasn't manifested itself
since mid-2015. See comment 3 for more details. Fingers crossed that it
doesn't come back.

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Title:
  Scanner is correctly identified but scan fails with "sane_start:
  Invalid argument" as root, and rebooting the computer sometimes makes
  things work, sometimes not

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[Bug 1442111] Re: Scanner is correctly identified but scan fails with "sane_start: Invalid argument" as root, and rebooting the computer sometimes makes things work, sometimes not

2017-02-20 Thread Christopher M. Penalver
Nathanaël Naeri (Naël), please disregard the apport-collect as it's not
working for sane-backends. I've filed
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1656599 to
address.

Despite this, are you marking this Invalid as the issue is no longer
reproducible?

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Title:
  Scanner is correctly identified but scan fails with "sane_start:
  Invalid argument" as root, and rebooting the computer sometimes makes
  things work, sometimes not

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[Bug 1442111] Re: Scanner is correctly identified but scan fails with "sane_start: Invalid argument" as root, and rebooting the computer sometimes makes things work, sometimes not

2017-02-13 Thread Naël
** Changed in: sane-backends (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Scanner is correctly identified but scan fails with "sane_start:
  Invalid argument" as root, and rebooting the computer sometimes makes
  things work, sometimes not

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[Bug 1442111] Re: Scanner is correctly identified but scan fails with "sane_start: Invalid argument" as root, and rebooting the computer sometimes makes things work, sometimes not

2017-02-12 Thread Naël
Hi Christopher, thank you for resurrecting this bug report.

The affected machine has since been upgraded to Xenial. It still uses
the same scanner. The current versions of sane-backends and iscan are
barely more recent, so one could suppose the behavior I reported in
2015-05 could still occur. However, it hasn't manifested itself since
mid-2015, or I would have moved this bug report upstream to get help.

Perhaps I've just been lucky. After all, this scanner isn't used very
frequently and this bug doesn't show up every time. Still, my opinion is
to close this bug as Invalid (can't reproduce). I'll re-open it in the
future if necessary.

Do you still want the apport information?

OS/Kernel: Ubuntu 16.04.2 LTS (GNU/Linux 4.4.0-62-generic x86_64)
Scanner: Epson Stylus Office BX305FW, USB 2.0, id 0x04b8/0x0863
SANE: libsane, libsane-common, sane-utils version 1.0.25+git20150528-1ubuntu2 
(up-to-date 16.04 LTS)
Epson IScan: iscan_2.30.3-1, iscan-data_1.39.0-1 (latest versions, 2016-12-01)

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Title:
  Scanner is correctly identified but scan fails with "sane_start:
  Invalid argument" as root, and rebooting the computer sometimes makes
  things work, sometimes not

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[Bug 1442111] Re: Scanner is correctly identified but scan fails with "sane_start: Invalid argument" as root, and rebooting the computer sometimes makes things work, sometimes not

2017-01-11 Thread Christopher M. Penalver
Nathanaël Naeri, thank you for taking the time to report this bug and helping 
to make Ubuntu better. Please execute the following command only once, as it 
will automatically gather debugging information, in a terminal:
apport-collect 1442111

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Changed in: sane-backends (Ubuntu)
   Importance: Undecided => Low

** Changed in: sane-backends (Ubuntu)
   Status: New => Incomplete

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Title:
  Scanner is correctly identified but scan fails with "sane_start:
  Invalid argument" as root, and rebooting the computer sometimes makes
  things work, sometimes not

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[Bug 1442111] Re: Scanner is correctly identified but scan fails with "sane_start: Invalid argument" as root, and rebooting the computer sometimes makes things work, sometimes not

2015-05-16 Thread Nathanaël Naeri
I forgot to mention, but when this problems appears, unplugging and
replugging the scanner (or switching it off and on) does not make the
problem go away, as far as I have noticed. Only rebooting sometimes make
things work.

Updated SANE from 1.0.22 (-7ubuntu1) to 1.0.25 (-git20150516-precise0)
using Rolf Bensch's PPA (daily git snapshots,
https://launchpad.net/~rolfbensch/+archive/ubuntu/sane-git). Now
scanimage also reports an epson2 scanner besides the epkowa scanner. I
believe this is because support for Epson Stylus Office BX305FW has been
added in backend epson2 in SANE 1.0.25, according to the lists of
supported devices available on the SANE website. Epson IScan has not
changed, same version as reported.

The reported behavior is still present (and still only on some boots, as
reported).

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Title:
  Scanner is correctly identified but scan fails with "sane_start:
  Invalid argument" as root, and rebooting the computer sometimes makes
  things work, sometimes not

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