Public bug reported:
I am trying to run Webex session on Ubuntu 14.04 LTS. Even though
about:plugins shows java is enabled in browser, Cisco Webex session
applet does not load.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 41.0.2+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
Uname: Linux 3.13.0-66-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.16
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ashutoshn 2193 F.... pulseaudio
BuildID: 20151015172906
Channel: Unavailable
CurrentDesktop: Unity
Date: Fri Nov 6 14:59:51 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini
or extensions.sqlite)
InstallationDate: Installed on 2011-02-25 (1714 days ago)
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
IpRoute:
default via 192.168.1.1 dev eth0 proto static
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.3 metric 1
192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1
IwConfig:
lo no wireless extensions.
virbr0 no wireless extensions.
eth0 no wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=41.0.2/20151015172906 (In use)
RelatedPackageVersions:
icaclient 13.0.0.256735
totem-mozilla 3.10.1-1ubuntu4
rhythmbox-mozilla 3.0.2-0ubuntu2
google-talkplugin 5.40.2.0-1
adobe-flashplugin 1:20151016.2-0trusty1
RfKill:
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to trusty on 2014-04-17 (567 days ago)
WifiSyslog: Nov 6 14:51:18 calypso kernel: [ 2864.166396]
systemd-hostnamed[5454]: Warning: nss-myhostname is not installed. Changing the
local hostname might make it unresolveable. Please install nss-myhostname!
dmi.bios.date: 04/30/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FH
dmi.board.name: G31M-ES2L
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias:
dmi:bvnAwardSoftwareInternational,Inc.:bvrFH:bd04/30/2010:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-ES2L:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: G31M-ES2L
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386 trusty
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https://bugs.launchpad.net/bugs/1513770
Title:
Webex applet is not loading even though java is enabled on firefox
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