[Bug 1526079] Re: Mouse cursor sometimes becomes invisible

2016-04-25 Thread Launchpad Bug Tracker
[Expired for xorg (Ubuntu) because there has been no activity for 60
days.]

** Changed in: xorg (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Mouse cursor sometimes becomes invisible

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[Bug 1526079] Re: Mouse cursor sometimes becomes invisible

2016-02-25 Thread Christopher M. Penalver
** Tags removed: bios-outdated-2.19
** Tags added: bios-outdated-2.22

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  Mouse cursor sometimes becomes invisible

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[Bug 1526079] Re: Mouse cursor sometimes becomes invisible

2016-02-25 Thread Stephen Eisenhauer
Changing the resolution with xrandr has not been successful in bringing
the cursor back recently, but attempting to switch to another user (and
then returning to the original session) DOES cause the cursor to
reappear. This at least gives me a workaround (and hopefully hints at a
fix).

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  Mouse cursor sometimes becomes invisible

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[Bug 1526079] Re: Mouse cursor sometimes becomes invisible

2016-02-23 Thread Stephen Eisenhauer
Could you share a little technical background on how the BIOS could
affect what seems to be a problem manifested either in X or the Intel
display driver? I'm not saying it couldn't play a role, but it seems
extremely likely that the problem lies in one of those places.

I've been unsuccessful so far in attempts to update the BIOS, as Lenovo
makes this process somewhat more difficult for users without Windows.

The problem happened again today; While moving the cursor from monitor
to another, it disappeared, and now it is only drawn on the external
display. I can still hover/select/click things on the primary display,
but the cursor is not drawn graphically. I would still greatly
appreciate any suggestions for things that I can do when this does
happen which would help narrow down what is happening and lead me closer
to a repro.

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  Mouse cursor sometimes becomes invisible

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[Bug 1526079] Re: Mouse cursor sometimes becomes invisible

2016-01-08 Thread Christopher M. Penalver
Stephen Eisenhauer, thank you for reporting this and helping make Ubuntu
better.

As per http://support.lenovo.com/us/en/products/Laptops-and-
netbooks/ThinkPad-T-Series-laptops/ThinkPad-T540p? an update to your
computer's buggy and outdated BIOS is available (2.19). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an 
apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement 
or not.
3) Please mark this report Status New. If it's not reproducible, please mark 
this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-2.19

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
   Status: New => Incomplete

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  Mouse cursor sometimes becomes invisible

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[Bug 1526079] Re: Mouse cursor sometimes becomes invisible

2015-12-14 Thread Stephen Eisenhauer
** Description changed:

  (This report is incomplete; I need some guidance regarding steps I can
  take the next time this happens so I can gather better information to
  report.)
  
  What happens:
  
  1. I'll be working
  2. The mouse cursor will become invisible for no apparent reason, typically 
on just one of my two monitors
  3. I'll either continue working (in which case the cursor will usually come 
back for no apparent reason, eventually) or I'll restart X to get my cursor back
  
  This happens to me at least once a week while I'm working, and has gone
  on at least for 2 or 3 months if not longer. I think I first began
  observing this while on Ubuntu 15.04, and it has persisted since
  upgrading to 15.10 in October.
  
  There are things I try in order to force the cursor to reappear, to no
  avail, including:
  
  - Toggling org.gnome.settings-daemon.plugins.cursor active via gsettings
  - Switching to and from a TTY
  - Hovering over UI elements that force the cursor icon to change
  
  I think changing the resolution via xrandr causes it to reappear, but I
- need to wait until the next time it happens to confirm this.
+ need to wait until the next time it happens to confirm this. EDIT:
+ Confirmed that changing resolution to something else and back using
+ xrandr DOES help.
  
  I use a ThinkPad with an i7 with only integrated Intel graphics,
  connected via dock to an external display. My display configuration is a
  little unusual and uses hidpi, defined by the following commands:
  
  xrandr --output eDP1 --mode 2880x1620 --panning 2880x1620 --scale 1x1 
--primary --dpi 250
  xrandr --output DP2-1 --mode 2560x1440 --panning 3840x2160+2880+0 --scale 
1.5x1.5 --dpi 144
  
+ ---
+ 
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Dec 14 13:49:18 2015
  DistUpgraded: 2015-11-03 14:44:11,845 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
-  vboxhost, 5.0.4, 3.19.0-31-generic, x86_64: installed
-  vboxhost, 5.0.4, 4.2.0-16-generic, x86_64: installed
-  vboxhost, 5.0.4, 4.2.0-18-generic, x86_64: installed
-  vboxhost, 5.0.4, 4.2.0-19-generic, x86_64: installed
+  vboxhost, 5.0.4, 3.19.0-31-generic, x86_64: installed
+  vboxhost, 5.0.4, 4.2.0-16-generic, x86_64: installed
+  vboxhost, 5.0.4, 4.2.0-18-generic, x86_64: installed
+  vboxhost, 5.0.4, 4.2.0-19-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
-  Intel Corporation 4th Gen Core Processor Integrated Graphics Controller 
[8086:0416] (rev 06) (prog-if 00 [VGA controller])
-Subsystem: Lenovo Device [17aa:2210]
+  Intel Corporation 4th Gen Core Processor Integrated Graphics Controller 
[8086:0416] (rev 06) (prog-if 00 [VGA controller])
+    Subsystem: Lenovo Device [17aa:2210]
  InstallationDate: Installed on 2014-06-24 (538 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 
(20140416.2)
  MachineType: LENOVO 20BECTO1WW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic.efi.signed 
root=UUID=022a17a0-1dc9-4b5c-ad86-912739c13a73 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to wily on 2015-11-03 (40 days ago)
  dmi.bios.date: 03/19/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GMET62WW (2.10 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BECTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50512 Std
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGMET62WW(2.10):bd03/19/2014:svnLENOVO:pn20BECTO1WW:pvrThinkPadT540p:rvnLENOVO:rn20BECTO1WW:rvrSDK0E50512Std:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20BECTO1WW
  dmi.product.version: ThinkPad T540p
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 
1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20150808-0ubuntu4