[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Daniel van Vugt]

** Changed in: pulseaudio (Ubuntu)
   Status: Expired => Confirmed

** Tags added: xenial

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Title:
  No sound on ASUS Xonar DGX Soundcard (16.04)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[TheMixtureMedia]

Hi there it looks like this bug still works with Ubuntu 17.10 after a
few installs. I had to go into alsamixer and make the multi channel
change to get it to work. It sucks because the audio works fine with
built in audio just not with the Ausus Xonar.

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  No sound on ASUS Xonar DGX Soundcard (16.04)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Rob Glenn]

I just completed a fresh install of Ubuntu 16.04 with a brand new Asus
Xonar DGX.  I can confirm the bug exists and also that the alsamixer
workaround is sticky across reboots.  While the current workaround is
much better than nothing, I' d like a way to have sound on both speakers
and headphones at once, the alsamixer solution appears to offer a one-
or-the-other switch but not both.  Anyone figure out a solution for
this?

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Geokimbo]

It appears to be fixed now though, either that or the alsamixer fix is
now sticky. If it doesn't work out of the box then do an update and if
that doesn't work try the alsamixer fix and it should then continue to
work after reboot.

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  No sound on ASUS Xonar DGX Soundcard (16.04)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Geokimbo]

I just realised my Yes was a ambiguous. Yes it still exists and has not
been fixed on 16.04.1.

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  No sound on ASUS Xonar DGX Soundcard (16.04)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Geokimbo]

Yes. On a Dell t610. Same symptoms as above. Soundcard works fine on
CentOS 6 live so hardware is OK

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  No sound on ASUS Xonar DGX Soundcard (16.04)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Joshua]

Is this bug fixed now or does it still exist in 16.04.1?

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  No sound on ASUS Xonar DGX Soundcard (16.04)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Valentin Crone]

The problem of this "solution" is that is temporary, because on each
boot you need to set manually the output on alsamixer (because
pulseaudio can't change it)

The driver developer Clemens Ladisch said me that it's because of a
difference between the name of the output purposed by the driver and the
name that pulseaudio search.

The driver said "Multichannel", but PulseAudio search about "Speakers", so he 
didn't found the right output.
This bug is because the output was renamed in the driver.

A simple name update in pulseaudio will fix the problem normally.

And for the workarround, thanks Clemens Ladisch :)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[CPKS]

Grateful thanks to Valentin Crone for the workaround. I ran alsamixer in
the terminal, selected Analog Output by right-arrowing and then
Multichannel by up-arrowing, and now my sound works. I doubt whether
this would ever occur to the non-technical user! It deserves to be more
widely known.

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[CPKS]

Fresh install of 16.04 on hardware that ran 14.04 faultlessly. 14.04 has
sound, 16.04 not. The problem seems not to be at the driver level: the
same drivers (snd_hda_intel, snd_oxygen) are allocated to the same
hardware devices as seen whith lshw -C sound. In the sound settings, the
output devices are Digital Output (S/PDIF), Analogue Output and
Headphones. There is no setting for speakers.

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  No sound on ASUS Xonar DGX Soundcard (16.04)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Valentin Crone]

Expired?
This bug is always in Ubuntu 16.04 LTS, no changes between the alpha and the 
final release

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  No sound on ASUS Xonar DGX Soundcard (16.04)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Launchpad Bug Tracker]

[Expired for pulseaudio (Ubuntu) because there has been no activity for
60 days.]

** Changed in: pulseaudio (Ubuntu)
   Status: Incomplete => Expired

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  No sound on ASUS Xonar DGX Soundcard (16.04)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Raymond]

https://cgit.freedesktop.org/pulseaudio/pulseaudio/commit/src/modules/alsa?id=527078523815587bfd021bc1d10782403e9b3e84

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  No sound on ASUS Xonar DGX Soundcard (16.04)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Valentin Crone]

"2014-01-29 Change the order of elements in the output select control.
This will reduce the number of relay switches. Change 'put' function to
call the oxygen_update_dac_routing() function. Otherwise multichannel
playback does not work. Also there is a new function to apply settings,
this prevents from duplicating the code. Signed-off-by: Roman Volkov
 Signed-off-by: Clemens Ladisch "

This is the cause of the problem, it seem that PulseAudio not recognize the 
Speaker output.
On Ubuntu 14.04 LTS PulseAudio set the output on "Speakers"
But on Ubuntu 14.10 + the output "Speakers" doesn't exist.

In alsamixer:
Ubuntu 14.04: Speakers, Headphone, Headphone FP
Ubuntu 14.10 → 16.04: Stereo Headphone, Stereo Headphone FP, Multichannel

If I manually set "Multichannel" in alsamixer, I can play sound, but PulseAudio 
show only "Analog headphone" (in Pavucontrol), so the output persist on "Stereo 
Headphone FP" and no sound is played on the speakers. (And the output 
Multichannel is not set by default)
Thank you,
Valentin Crône

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  No sound on ASUS Xonar DGX Soundcard (16.04)

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Raymond]

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/log/sound/pci/oxygen?qt=grep=dg%28x%29

** Changed in: pulseaudio (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Valentin Crone]

Ok, now I have tested with Ubuntu 14.10: Pulseaudio 4.0, Linux 3.16,
same problem, so because the PulseAudio version is the same between
Ubuntu 14.04 and Ubuntu 14.10 it seem it's a bug in the kernel module
snd-oxygen :(

It's a regression from Linux 3.13 to Linux 3.16 → 4.4

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Valentin Crone]

The same problem on Ubuntu 15.04 with PulseAudio 6.0 and Linux 3.19

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Valentin Crone]

On Ubuntu 15.10, the bug is present with Linux 4.2.0-16 and PulseAudio 6.0 
(tested now, with a fresh iso)
I discover this now, because I daily use Ubuntu 14.04 LTS (because it's a LTS 
version), and now I see that because I will upgrade to 16.04 LTS when the final 
version will be available.

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: pulseaudio (Ubuntu)
   Status: New => Confirmed

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[Bug 1551385] Re: No sound on ASUS Xonar DGX Soundcard (16.04)

[Valentin Crone]

28/02/2016*
Sorry ;)

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