[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Andy Barry, to keep this relevant to upstream, one will want to continue to test the latest mainline kernel (now 4.18-rc3) as it is released. Could you please advise? ** Tags removed: kernel-bug-exists-upstream latest-bios-1.2.8 ** Tags added: bios-outdated-1.3.12 needs-upstream-testing ** Changed in: linux (Ubuntu) Importance: Medium => Low ** Changed in: linux (Ubuntu) Status: Triaged => Incomplete ** Description changed: With Ubuntu 14.04, and 15.10, using my Alienware 15 R2 the Intel 7265 WiFi is broken on resume from suspend. However, after suspend, it is gone from network manager ("No network devices available"), from ifconfig, and from lshw -class Network. It works fine prior to suspend. I have tried removing the kernel module iwlwifi,before suspend and modprobe-ing it after, but that results in no change. I also have disabled wifi via the keyboard key, then suspended, then resumed, but still no luck. No change after installing intel-microcode either. Wifi does come back after resume in Windows. As additional data points: This also happens with WiFi cards Killer 1535, and Intel 8260. Also, the exact same thing happens to my wired ethernet connection as well (it disappears from lshw -class Network) after suspend. + + WORKAROUND: cat /etc/pm/sleep.d/alienware_pci_rescan + #! /bin/sh + + # This script rescans the PCI bus after resume from suspend to fix + # broken WiFi, wired ethernet, and the card reader on the Alienware 15 R2. + + case $1 in + resume|thaw) + echo 1 > /sys/bus/pci/devices/\:00\:1c.4/rescan + echo 1 > /sys/bus/pci/devices/\:00\:1c.5/rescan + echo 1 > /sys/bus/pci/devices/\:00\:1c.6/rescan + ;; + esac --- ApportVersion: 2.19.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: abarry 1585 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 InstallationDate: Installed on 2016-03-10 (0 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 1bcf:2b8c Sunplus Innovation Technology Inc. Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 187c:0528 Alienware Corporation Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Alienware Alienware 15 R2 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=115dc7cd-b190-4872-94bd-685ec9695732 ro noprompt persistent quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3 RelatedPackageVersions: linux-restricted-modules-4.2.0-30-generic N/A linux-backports-modules-4.2.0-30-generic N/A linux-firmware1.149 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/29/2016 dmi.bios.vendor: Alienware dmi.bios.version: 1.2.8 dmi.board.name: Alienware 15 R2 dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.2.8:bd01/29/2016:svnAlienware:pnAlienware15R2:pvr1.2.8:rvnAlienware:rnAlienware15R2:rvrA00:cvnAlienware:ct10:cvrNotSpecified: dmi.product.name: Alienware 15 R2 dmi.product.version: 1.2.8 dmi.sys.vendor: Alienware ** Summary changed: - WiFi + wired ethernet broken after suspend on Alienware 15 R2 + [Dell Alienware 15 R2] WiFi + wired ethernet broken after suspend -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: [Dell Alienware 15 R2] WiFi + wired ethernet broken after suspend To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Vesa Suontama, it will help immensely if you filed a new report with the Ubuntu repository kernel (not mainline/upstream) via a terminal: ubuntu-bug linux Please feel free to subscribe me to it. For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
FYI: I had to update the driver from http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false#2 and got my problem solved. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
I have also the same issue, but I have a Realtek card. Running ubuntu 15.10 and after suspend or restart it is saying network cable unplugged very often. And network seems to go down everytime you suspend. Unpluggin and plugging it sometimes help, but you may need to do it multiple times. Here is my network card information: *-network description: Ethernet interface product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:06:00.0 logical name: enp6s0 version: 02 serial: e0:cb:4e:70:1c:91 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=192.168.1.70 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:28 ioport:e800(size=256) memory:fbeff000-fbef memory:f8ef-f8ef memory:fbec-fbed And I am having this kind of messages in dmesg: r8169 :06:00.0 enp6s0: link down [ 812.236808] IPv6: ADDRCONF(NETDEV_UP): enp6s0: link is not ready [ 1065.789186] IPv6: ADDRCONF(NETDEV_UP): enp6s0: link is not ready [ 1065.789313] Failed to recover vector for irq 28 [ 1065.799353] r8169 :06:00.0 enp6s0: link down [ 1065.799395] IPv6: ADDRCONF(NETDEV_UP): enp6s0: link is not ready [ 1174.573575] IPv6: ADDRCONF(NETDEV_UP): enp6s0: link is not ready [ 1174.573708] Failed to recover vector for irq 28 [ 1174.584636] r8169 :06:00.0 enp6s0: link down [ 1174.584676] IPv6: ADDRCONF(NETDEV_UP): enp6s0: link is not ready [ 1196.290919] r8169 :06:00.0 enp6s0: link up [ 1196.290931] IPv6: ADDRCONF(NETDEV_CHANGE): enp6s0: link becomes ready [ 1288.122309] r8169 :06:00.0 enp6s0: link down [ 1292.840986] r8169 :06:00.0 enp6s0: link up [ 1293.086834] r8169 :06:00.0 enp6s0: link down [ 1295.367146] r8169 :06:00.0 enp6s0: link up [ 1349.102757] r8169 :06:00.0 enp6s0: link down [ 1354.569764] r8169 :06:00.0 enp6s0: link up [ 1496.447962] r8169 :06:00.0 enp6s0: link down [ 1517.072913] r8169 :06:00.0 enp6s0: link up [ 2528.507279] lpc_ich :00:1f.0: BAR 13: [io size 0x0080] has bogus alignment [ 2528.507288] pci :00:1e.0: PCI bridge to [bus 08] [ 2557.675540] lpc_ich :00:1f.0: BAR 13: [io size 0x0080] has bogus alignment [ 2557.675551] pci :00:1e.0: PCI bridge to [bus 08] [ 3003.140722] r8169 :06:00.0 enp6s0: link down [ 3021.111219] r8169 :06:00.0 enp6s0: link up (Note I removed my network card multiple times, and I was trying to restart the network sometimes with sudo /etc/init.d/network-manager restart) I read somewhere this may be a buggy Realtek driver. Or some other issue, but seems to be very similar symptomps than the OP had. Any advice? File a separate bug report? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Andy Barry, identifying a WORKAROUND wouldn't preempt sending a message about this bug to developers. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
This script now solves the problem (although does cause a delay before wifi connection): $ cat /etc/pm/sleep.d/alienware_pci_rescan #! /bin/sh # This script rescans the PCI bus after resume from suspend to fix # broken WiFi, wired ethernet, and the card reader on the Alienware 15 R2. case $1 in resume|thaw) echo 1 > /sys/bus/pci/devices/\:00\:1c.4/rescan echo 1 > /sys/bus/pci/devices/\:00\:1c.5/rescan echo 1 > /sys/bus/pci/devices/\:00\:1c.6/rescan ;; esac -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
I was about to post to linux-acpi when I tried: sudo su echo 1 > /sys/bus/pci/rescan which successfully brings back the wifi, wired ethernet, and card reader! Should I still post to the mailing list, or does this open up alternatives for us? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Andy Barry, consulting https://www.kernel.org/doc/Documentation/power/basic-pm-debugging.txt (which is the basis for the Ubuntu support article) the issue is correlated to ACPI firmware, given how suspend does not work on the platform setting, it affects multiple hardware devices, and as per https://launchpadlibrarian.net/249705631/dmesg_platform_wifi_broken.txt : [ 213.797247] ACPI Warning: \_SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160108/nsarguments-95) [ 213.798037] ACPI: \_SB_.PCI0.PEG0.PEGP: failed to evaluate _DSM [ 213.798044] ACPI Warning: \_SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160108/nsarguments-95) ... [ 269.799208] ACPI Warning: \_SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160108/nsarguments-95) [ 269.800160] ACPI: \_SB_.PCI0.PEG0.PEGP: failed to evaluate _DSM [ 269.800170] ACPI Warning: \_SB.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20160108/nsarguments-95) Hence, it wouldn't hurt to confirm this by running it by the linux-acpi mailing list via https://wiki.ubuntu.com/Bugs/Upstream/kernel . -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Great, thanks for the help. Standing by if more info is needed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Andy Barry, given how wide spread the effects are (both wired and wireless) a more lower level cause may be the culprit here. However, given you have tested the latest mainline kernel, and provided verbose suspend debug logs, another pair of eyes to root cause would be helpful. ** Changed in: linux (Ubuntu) Status: Incomplete => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Removing the kernel modules for the card reader: sudo rmmod rtsx_pci_sdmmc sudo rmmod rtsx_pci_ms sudo rmmod rtsx_pci It still appears in lspci (but as unassigned) After a suspend cycle, it is gone just like before, along with the wired and wireless ethernet. Removing the kernel module for the wired ethernet: sudo rmmod alx Same as above: wired ethernet still appears in lspci. After a suspend cycle, it is gone along with the other two items, just as before. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Tags removed: kernel-bug-exists-upstream-4.5-rc7 ** Tags added: kernel-bug-exists-upstream-4.6-rc1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Confirmed that the problem still exists in 4.6.0-rc1. I'll try removing the other kernel modules tomorrow and will report back. Thanks for your continued help. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Andy Barry, to clarify, the next thing to do here is pin down which module is responsible for this behavior. Hence: 1) If you remove the kernel module for only the ethernet card what happens? 2) If you remove the kernel module for only the PCI express card reader, what are the results then? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "lspci-vvvknnQ_before_suspend.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4612738/+files/lspci-vvvknnQ_before_suspend.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "lspci-vvvknnQ_after_suspend.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4612739/+files/lspci-vvvknnQ_after_suspend.txt ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Yes. Perhaps the most informative thing yet is lspci before and after: Before suspend: $ lspci -vtnnQ -[:00]-+-00.0 Intel Corporation Skylake Host Bridge/DRAM Registers [8086:1910] +-01.0-[01]00.0 NVIDIA Corporation GM204M [GeForce GTX 970M] [10de:13d8] +-02.0 Intel Corporation Skylake Integrated Graphics [8086:191b] +-04.0 Intel Corporation Skylake Processor Thermal Subsystem [8086:1903] +-14.0 Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller [8086:a12f] +-14.2 Intel Corporation Sunrise Point-H Thermal subsystem [8086:a131] +-16.0 Intel Corporation Sunrise Point-H CSME HECI #1 [8086:a13a] +-17.0 Intel Corporation 82801 Mobile SATA Controller [RAID mode] [8086:282a] +-1c.0-[02-3a]-- +-1c.4-[3b]00.0 Qualcomm Atheros Killer E2400 Gigabit Ethernet Controller [1969:e0a1] +-1c.5-[3c]00.0 Intel Corporation Wireless 7265 [8086:095a] +-1c.6-[3d]00.0 Realtek Semiconductor Co., Ltd. RTS5227 PCI Express Card Reader [10ec:5227] +-1f.0 Intel Corporation Sunrise Point-H LPC Controller [8086:a14e] +-1f.2 Intel Corporation Sunrise Point-H PMC [8086:a121] +-1f.3 Intel Corporation Sunrise Point-H HD Audio [8086:a170] \-1f.4 Intel Corporation Sunrise Point-H SMBus [8086:a123] After suspend: -[:00]-+-00.0 Intel Corporation Skylake Host Bridge/DRAM Registers [8086:1910] +-01.0-[01]00.0 NVIDIA Corporation GM204M [GeForce GTX 970M] [10de:13d8] +-02.0 Intel Corporation Skylake Integrated Graphics [8086:191b] +-04.0 Intel Corporation Skylake Processor Thermal Subsystem [8086:1903] +-14.0 Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller [8086:a12f] +-14.2 Intel Corporation Sunrise Point-H Thermal subsystem [8086:a131] +-16.0 Intel Corporation Sunrise Point-H CSME HECI #1 [8086:a13a] +-17.0 Intel Corporation 82801 Mobile SATA Controller [RAID mode] [8086:282a] +-1c.0-[02-3a]-- +-1c.4-[3b]-- +-1c.5-[3c]-- +-1c.6-[3d]-- +-1f.0 Intel Corporation Sunrise Point-H LPC Controller [8086:a14e] +-1f.2 Intel Corporation Sunrise Point-H PMC [8086:a121] +-1f.3 Intel Corporation Sunrise Point-H HD Audio [8086:a170] \-1f.4 Intel Corporation Sunrise Point-H SMBus [8086:a123] So you can see the wifi, wired ethernet, and the PCI express card reader are gone. I'll attach more verbose versions of lspci below. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Andy Barry, to clarify, did both WiFi and ethernet break after resuming from suspend? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "wakeup" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4608727/+files/wakeup -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Hi Christopher, Good catch. I've redone everything after upgrading to 4.5.0: abarry@AAAZZZL15:~$ uname -a Linux AAAZZZL15 4.5.0-040500-generic #201603140130 SMP Mon Mar 14 05:32:22 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux Wifi breaks after executing the platform suspend run. I've added that to the filenames so hopefully it is much more clear. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg_none_wifi_broken.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4608726/+files/dmesg_none_wifi_broken.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg_core_wifi_broken.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4608725/+files/dmesg_core_wifi_broken.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg_processors_wifi_broken.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4608724/+files/dmesg_processors_wifi_broken.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg_freezer_wifi_ok.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4608721/+files/dmesg_freezer_wifi_ok.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg_devices_wifi_ok.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4608722/+files/dmesg_devices_wifi_ok.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg_platform_wifi_broken.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4608723/+files/dmesg_platform_wifi_broken.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
(and to further clarify, I rebooted after each suspend iteration where wifi failed, so that it was operational before each suspend attempt.) ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Andy Barry, to clarify, which of those files attached was the issue reproducible with? Also, as of March 14, the latest mainline kernel is now 4.5 (not 4.5-rc7). ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "wakeup" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4606469/+files/wakeup -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg after echo platform > /sys/power/pm_test" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4606464/+files/dmesg_platform.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg after echo devices > /sys/power/pm_test" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4606462/+files/dmesg_devices.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg after echo freezer > /sys/power/pm_test" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4606461/+files/dmesg_freezer.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "suspend_stats.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4606468/+files/suspend_stats.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Ok, I've attached the resume traces from the various levels of suspend debug. All were done running the rc7 kernel as above. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg after echo none > /sys/power/pm_test" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4606467/+files/dmesg_none.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg after echo core > /sys/power/pm_test" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4606466/+files/dmesg_core.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
** Attachment added: "dmesg after echo processors > /sys/power/pm_test" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+attachment/4606465/+files/dmesg_processors.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
Andy Barry, could you please provide the missing information from https://wiki.ubuntu.com/DebuggingKernelSuspend ? ** Description changed: - I have an Alienware 15 R2 where the WiFi is broken on resume from - suspend. I thought it was likely my WiFi card, but I have an identical - issue regardless of the three cards I have tried: + With Ubuntu 14.04, and 15.10, using my Alienware 15 R2 the Intel 7265 + WiFi is broken on resume from suspend. However, after suspend, it is + gone from network manager ("No network devices available"), from + ifconfig, and from lshw -class Network. It works fine prior to suspend. - 1) Killer 1535 - 2) Intel 8260 - 3) Intel 7265 - - All three work before suspend (the Killer required a firmware download), - but after suspend, they are gone from network manager ("No network - devices available"), from ifconfig, and from lshw -class Network - - I have tried removing the kernel module for the driver (ath10k and - iwlwifi, respectively) before suspend and modprobe-ing it after, but - that results in no change. I also have disabled wifi via the keyboard - key, then suspended, then resumed, but still no luck. No change after - installing intel-microcode either. + I have tried removing the kernel module iwlwifi,before suspend and + modprobe-ing it after, but that results in no change. I also have + disabled wifi via the keyboard key, then suspended, then resumed, but + still no luck. No change after installing intel-microcode either. Wifi does come back after resume in Windows. - This post reports a similar problem: - http://ubuntuforums.org/showthread.php?t=2311390&page=2 + As additional data points: + This also happens with WiFi cards Killer 1535, and Intel 8260. + Also, the exact same thing happens to my wired ethernet connection as well (it disappears from lshw -class Network) after suspend. - So my conclusion is that there's something going on with the - motherboard/BIOS not turning any of the ethernet devices back on. I am - running the most up to date BIOS version. I have tried the following - distributions with identical results: - - Ubuntu 15.10 (stock kernel and 4.3 kernel) - Xubuntu 14.04 - Linux Mint 17.3 - - dmesg of a suspend/resume cycle in Ubuntu 15.10 with the stock kernel - running the Intel 7265: http://pastebin.com/UsvwSbbM - - version.log for that dmesg: - Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3 - - lshw -class Network (before suspend): http://pastebin.com/yhpUKjwv - - lspci-vnvn.log: http://pastebin.com/W6zfHLxE - - As a final note, the exact same thing happens to my wired ethernet connection as well (it disappears from lshw -class Network) after suspend. - --- + --- ApportVersion: 2.19.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: abarry 1585 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: abarry 1585 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 InstallationDate: Installed on 2016-03-10 (0 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) Lsusb: - Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 001 Device 004: ID 1bcf:2b8c Sunplus Innovation Technology Inc. - Bus 001 Device 003: ID 8087:0a2a Intel Corp. - Bus 001 Device 002: ID 187c:0528 Alienware Corporation - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 1bcf:2b8c Sunplus Innovation Technology Inc. + Bus 001 Device 003: ID 8087:0a2a Intel Corp. + Bus 001 Device 002: ID 187c:0528 Alienware Corporation + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Alienware Alienware 15 R2 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=115dc7cd-b190-4872-94bd-685ec9695732 ro noprompt persistent quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3 RelatedPackageVersions: - linux-restricted-modules-4.2.0-30-generic N/A - linux-backports-modules-4.2.0-30-generic N/A - linux-firmware1.149 + linux-restricted-modules-4.2.0-30-generic N/A + linux-backports-modules-4.2.0-30-generic N/A + linux-firmware1.149 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/29/2016 dmi.bios.vendor: Alienware dmi.bios.version: 1.2.8 dmi.board.name: Alienware 15 R2 dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.2.8:b
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2
> Andy Barry, to advise, it would be most helpful if simply one card is tested and advised to (not 3) so that this report may be precisely scoped, and dealt with. The reason I wrote about the 3 different cards is that I think it indicates the bug is likely *not* in the wifi drivers for the cards, but in the driver for the motherboard / BIOS. For the purposes of this report, I'm happy to focus on the Intel 7265 which is the most well supported of the 3. > Hence, to clarify > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/comments/18 : > 1) Which card did you test with specifically? > 2) Did you test http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-rc7-wily/ > or something else? I tested Intel 7265 with v4.5-rc7-wily, yes. Exactly that link with the amd64 packages. I'll change the status back to Confirmed since I've answered your questions, but please let me know if that's inappropriate and something you or someone else is supposed to do (I'm relatively new to bugs on launchpad). ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards)
Andy Barry, to advise, it would be most helpful if simply one card is tested and advised to (not 3) so that this report may be precisely scoped, and dealt with. Hence, to clarify https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/comments/18 : 1) Which card did you test with specifically? 2) Did you test http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-rc7-wily/ or something else? ** Tags added: latest-bios-1.2.8 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Summary changed: - WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards) + WiFi + wired ethernet broken after suspend on Alienware 15 R2 ** Tags added: trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards)
Upgraded to the 4.5.0 kernel, rebooted, and attempted suspend/resume cycle. Same result, network adapters are offline and do not appear in lshw. ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards)
No this issue has happened on every linux installation I have tried. I'll upgrade to 4.5.x and will report back. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards)
apport information ** Tags added: apport-collected wily ** Description changed: I have an Alienware 15 R2 where the WiFi is broken on resume from suspend. I thought it was likely my WiFi card, but I have an identical issue regardless of the three cards I have tried: 1) Killer 1535 2) Intel 8260 3) Intel 7265 All three work before suspend (the Killer required a firmware download), but after suspend, they are gone from network manager ("No network devices available"), from ifconfig, and from lshw -class Network I have tried removing the kernel module for the driver (ath10k and iwlwifi, respectively) before suspend and modprobe-ing it after, but that results in no change. I also have disabled wifi via the keyboard key, then suspended, then resumed, but still no luck. No change after installing intel-microcode either. Wifi does come back after resume in Windows. This post reports a similar problem: http://ubuntuforums.org/showthread.php?t=2311390&page=2 So my conclusion is that there's something going on with the motherboard/BIOS not turning any of the ethernet devices back on. I am running the most up to date BIOS version. I have tried the following distributions with identical results: Ubuntu 15.10 (stock kernel and 4.3 kernel) Xubuntu 14.04 Linux Mint 17.3 dmesg of a suspend/resume cycle in Ubuntu 15.10 with the stock kernel running the Intel 7265: http://pastebin.com/UsvwSbbM version.log for that dmesg: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3 lshw -class Network (before suspend): http://pastebin.com/yhpUKjwv lspci-vnvn.log: http://pastebin.com/W6zfHLxE - As a final note, the exact same thing happens to my wired ethernet - connection as well (it disappears from lshw -class Network) after - suspend. + As a final note, the exact same thing happens to my wired ethernet connection as well (it disappears from lshw -class Network) after suspend. + --- + ApportVersion: 2.19.1-0ubuntu3 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: abarry 1585 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 15.10 + InstallationDate: Installed on 2016-03-10 (0 days ago) + InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 1bcf:2b8c Sunplus Innovation Technology Inc. + Bus 001 Device 003: ID 8087:0a2a Intel Corp. + Bus 001 Device 002: ID 187c:0528 Alienware Corporation + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Alienware Alienware 15 R2 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=115dc7cd-b190-4872-94bd-685ec9695732 ro noprompt persistent quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3 + RelatedPackageVersions: + linux-restricted-modules-4.2.0-30-generic N/A + linux-backports-modules-4.2.0-30-generic N/A + linux-firmware1.149 + Tags: wily + UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' + Uname: Linux 4.2.0-30-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 01/29/2016 + dmi.bios.vendor: Alienware + dmi.bios.version: 1.2.8 + dmi.board.name: Alienware 15 R2 + dmi.board.vendor: Alienware + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Alienware + dmi.chassis.version: Not Specified + dmi.modalias: dmi:bvnAlienware:bvr1.2.8:bd01/29/2016:svnAlienware:pnAlienware15R2:pvr1.2.8:rvnAlienware:rnAlienware15R2:rvrA00:cvnAlienware:ct10:cvrNotSpecified: + dmi.product.name: Alienware 15 R2 + dmi.product.version: 1.2.8 + dmi.sys.vendor: Alienware ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1555775/+attachment/4595380/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards)
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.5 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-rc7-wily/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1555775] Re: WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards)
** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1555775 Title: WiFi + wired ethernet broken after suspend on Alienware 15 R2 (same on 3x different WiFi cards) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555775/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs