[Bug 1584479] Re: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04
Re, With the last kernel (4.7-rc2), I have more and more trouble : - virtualboxdkms can't build (https://bugs.launchpad.net/ubuntu/+source/virtualbox/+bug/1589934) - I use gnome-shell and all animations (ie starting session, menu to close session, ...) are disabled (like lags with vnc or teamviewer) - without "acpi=off" option, I can't go to session page ; with logs, I can find : Jun 7 13:34:48 MSI-I7 kernel: [0.628367] pinctrl core: initialized pinctrl subsystem Jun 7 13:34:48 MSI-I7 kernel: [0.628509] RTC time: 11:34:41, date: 06/07/16 Jun 7 13:34:48 MSI-I7 kernel: [0.629350] NET: Registered protocol family 16 Jun 7 13:34:48 MSI-I7 kernel: [0.638456] cpuidle: using governor ladder Jun 7 13:34:48 MSI-I7 kernel: [0.654445] cpuidle: using governor menu -->>> Jun 7 13:34:48 MSI-I7 kernel: [0.654450] PCCT header not found. -->>> Jun 7 13:34:48 MSI-I7 kernel: [0.654522] ACPI FADT declares the system doesn't support PCIe ASPM, so disable it Jun 7 13:34:48 MSI-I7 kernel: [0.654524] ACPI: bus type PCI registered Jun 7 13:34:48 MSI-I7 kernel: [0.654525] acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5 Jun 7 13:34:48 MSI-I7 kernel: [0.654585] PCI: MMCONFIG for domain [bus 00-ff] at [mem 0xe000-0xefff] (base 0xe000) Jun 7 13:34:48 MSI-I7 kernel: [0.654587] PCI: MMCONFIG at [mem 0xe000-0xefff] reserved in E820 Jun 7 13:34:48 MSI-I7 kernel: [0.654595] PCI: Using configuration type 1 for base access Jun 7 13:34:48 MSI-I7 kernel: [0.670561] HugeTLB registered 1 GB page size, pre-allocated 0 pages Jun 7 13:34:48 MSI-I7 kernel: [0.670562] HugeTLB registered 2 MB page size, pre-allocated 0 pages Jun 7 13:34:48 MSI-I7 kernel: [0.670758] ACPI: Added _OSI(Module Device) Jun 7 13:34:48 MSI-I7 kernel: [0.670759] ACPI: Added _OSI(Processor Device) Jun 7 13:34:48 MSI-I7 kernel: [0.670760] ACPI: Added _OSI(3.0 _SCP Extensions) Jun 7 13:34:48 MSI-I7 kernel: [0.670761] ACPI: Added _OSI(Processor Aggregator Device) Jun 7 13:34:48 MSI-I7 kernel: [0.670763] ACPI: Added _OSI(Linux) Jun 7 13:34:48 MSI-I7 kernel: [0.670765] ACPI : EC: EC description table is found, configuring boot EC Jun 7 13:34:48 MSI-I7 kernel: [0.670766] ACPI : EC: EC started Jun 7 13:34:48 MSI-I7 kernel: [0.690017] ACPI: Executed 21 blocks of module-level executable AML code Jun 7 13:34:48 MSI-I7 kernel: [0.698739] ACPI: Executed 3 blocks of module-level executable AML code Jun 7 13:34:48 MSI-I7 kernel: [0.701150] ACPI: 10 ACPI AML tables successfully acquired and loaded Jun 7 13:34:48 MSI-I7 kernel: [0.701152] -->>> Jun 7 13:34:48 MSI-I7 kernel: [0.881045] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query honored via cmdline In the MSI website, near the BIOS update, I see firmware update but only for Win$$ ;-( So, I think I need to update after install a Win$$. This process take some time (I need my computer to work). Thanks -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584479 Title: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1584479] Re: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04
Sam, could you please test the latest mainline kernel (4.7-rc2) and advise to the results? ** Tags removed: bios-outdated-114 ** Tags added: latest-bios-114 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584479 Title: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1584479] Re: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04
Hi, I just update my BIOS and nothing apparently change (cat /proc/bus/input/devices return the same result). dmidecode -s bios-version : E1795IMS.114 dmidecode -s bios-release-date : 04/29/2016 Thanks ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584479 Title: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1584479] Re: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04
Sam, agreed. I'm not sure expecting the touchpad to be detected when ACPI is disabled is a reasonable technical expectation (although having a working touchpad is a reasonable expectation). Hence, this report should refocus to why you have to disable ACPI in the first place (which in itself is a very drastic move). With this in mind, as per https://www.msi.com/Laptop/support/GP72-6QE- Leopard-Pro.html#down-bios an update to your computer's buggy, insecure, and outdated BIOS is available (E1795IMS.114). When you update to this following https://help.ubuntu.com/community/BIOSUpdate does this improve your situation? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. Also, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid. Thank you for your understanding. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584479 Title: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1584479] Re: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04
Re, I make the same test with no boot option (without "acpi=off") and the result is very different (we can find touchpad, MSI buttons,...). I have a loop trace in my syslog : Jun 6 16:21:22 MSI-I7 kernel: [ 720.502545] NMI watchdog: BUG: soft lockup - CPU#6 stuck for 23s! [systemd-logind:759] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503044] Modules linked in: rfcomm pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) rtsx_usb_ms memstick bnep binfmt_misc intel_rapl arc4 x86_pkg_temp_thermal intel_powerclamp snd_hda_codec_hdmi coretemp snd_hda_codec_realtek snd_hda_codec_generic kvm_intel kvm snd_hda_intel snd_hda_codec iwlmvm snd_hda_core snd_hwdep mac80211 msi_wmi snd_pcm irqbypass crct10dif_pclmul sparse_keymap snd_seq_midi crc32_pclmul snd_seq_midi_event ghash_clmulni_intel snd_rawmidi btusb aesni_intel snd_seq btrtl snd_seq_device iwlwifi aes_x86_64 snd_timer lrw gf128mul glue_helper snd ablk_helper cryptd joydev input_leds soundcore serio_raw cfg80211 mei_me mei hci_uart btbcm btqca btintel shpchp bluetooth acpi_als intel_lpss_acpi kfifo_buf intel_lpss acpi_pad industrialio mac_hid parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq hid_generic rtsx_usb_sdmmc usbhid rtsx_usb nouveau i915 mxm_wmi ttm i2c_algo_bit drm_kms_helper psmouse syscopyarea sysfillre ct sysimgblt fb_sys_fops alx ahci drm mdio libahci wmi video pinctrl_sunrisepoint i2c_hid pinctrl_intel hid fjes Jun 6 16:21:22 MSI-I7 kernel: [ 720.503074] CPU: 6 PID: 759 Comm: systemd-logind Tainted: G OEL 4.6.0-040600-generic #201605151930 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503075] Hardware name: Micro-Star International Co., Ltd. GP72 6QE/MS-1795, BIOS E1795IMS.10C 12/10/2015 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503076] task: 880278f7af00 ti: 880277e7c000 task.ti: 880277e7c000 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503077] RIP: 0010:[] [] ioread32+0x30/0x40 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503079] RSP: 0018:880277e7fb50 EFLAGS: 0296 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503080] RAX: RBX: 8802739b2c00 RCX: 0018 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503081] RDX: 001f4ab7ed8cf070 RSI: c9000410a014 RDI: c9000410a04c Jun 6 16:21:22 MSI-I7 kernel: [ 720.503081] RBP: 880277e7fb80 R08: 750c0701 R09: 000180400038 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503082] R10: 880277e7faf0 R11: R12: Jun 6 16:21:22 MSI-I7 kernel: [ 720.503083] R13: 880273504c08 R14: 880279f9bd00 R15: Jun 6 16:21:22 MSI-I7 kernel: [ 720.503083] FS: 7f4f0c3128c0() GS:880283d8() knlGS: Jun 6 16:21:22 MSI-I7 kernel: [ 720.503084] CS: 0010 DS: ES: CR0: 80050033 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503085] CR2: 7fc87404b008 CR3: 00027802c000 CR4: 003406e0 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503086] DR0: DR1: DR2: Jun 6 16:21:22 MSI-I7 kernel: [ 720.503086] DR3: DR6: fffe0ff0 DR7: 0400 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503087] Stack: Jun 6 16:21:22 MSI-I7 kernel: [ 720.503087] c0367d65 880273504c08 8802739b2c00 00631f5fe80d Jun 6 16:21:22 MSI-I7 kernel: [ 720.503089] 0010 880074ea90d8 880277e7fba8 c0322b11 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503090] 8802739b2c00 00631d60e6f4 880277e7fbe0 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503091] Call Trace: Jun 6 16:21:22 MSI-I7 kernel: [ 720.503110] [] ? nvkm_pmu_init+0x75/0x450 [nouveau] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503120] [] nvkm_subdev_init+0x91/0x200 [nouveau] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503135] [] nvkm_device_init+0x146/0x280 [nouveau] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503151] [] nvkm_udevice_init+0x48/0x60 [nouveau] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503159] [] nvkm_object_init+0x40/0x190 [nouveau] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503167] [] nvkm_object_init+0xb4/0x190 [nouveau] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503175] [] nvkm_client_init+0xe/0x10 [nouveau] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503191] [] nvkm_client_resume+0xe/0x10 [nouveau] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503199] [] nvif_client_resume+0x17/0x20 [nouveau] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503215] [] nouveau_do_resume+0x4b/0x120 [nouveau] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503231] [] nouveau_pmops_runtime_resume+0x79/0x120 [nouveau] Jun 6 16:21:22 MSI-I7 kernel: [ 720.503233] [] pci_pm_runtime_resume+0x7b/0xa0 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503235] [] __rpm_callback+0x33/0x70 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503236] [] ? pci_restore_standard_config+0x40/0x40 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503238] [] rpm_callback+0x24/0x80 Jun 6 16:21:22 MSI-I7 kernel: [ 720.503239] [] ? pci_restore_standard_config+0x40/0x40
[Bug 1584479] Re: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04
Hi, You can find it in attachment. I really think the problem is from ACPI (if I let standard boot options, I couldn't install and go to my session : I need to put "acpi=off" in boot options). Thanks ** Attachment added: "cat /proc/bus/input/devices" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+attachment/4677949/+files/devices.log ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1584479 Title: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584479/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
