[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-07-13 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1588126 ***
https://bugs.launchpad.net/bugs/1588126

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1588126, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.


** This bug has been marked a duplicate of bug 1588126
   [regression] [OTA-11] Wifi never connects since flashing OTA-11 (unless you 
flash OTA-10 first then upgrade)

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[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-07-07 Thread Tony Espy
I just updated bug #1593686 ( WPA-PSK limit introduced in OTA11 ) with
the root cause which confirms Pete's theory about timeouts.

That said, *if* a user had successfully connected to an AP prior to the
update to OTA11.  This *shouldn't* have caused issues, as the psk would
already have been present in the connection file, and it should've just
worked.

If further problems are reported, checking the length of the user's
passphrase should be suggested.

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[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-07-06 Thread Pat McGowan
** Tags added: connectivity

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  cannot connect to known Wi-Fi after OTA-11

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[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-06-30 Thread Pat McGowan
@victor we can get the syslog and compare the failure

from the one you posted in comment #4

Jun  7 19:35:10 ubuntu-phablet NetworkManager[1326]:   [1465320910.7776] 
device (wlan0): No agents were available for this request.
Jun  7 19:35:10 ubuntu-phablet NetworkManager[1326]:   [1465320910.7779] 
device (wlan0): state change: need-auth -> failed (reason 'no-secrets') [60 120 
7]

which is something I saw on my m10 as well

and when it works
Jun  7 19:37:44 ubuntu-phablet NetworkManager[1326]:   [1465321064.1458] 
device (wlan0): Activation: (wifi) connection 'JAZZTEL_0E78' has security, and 
secrets exist.  No new secrets needed.


** Changed in: canonical-devices-system-image
Milestone: 12 => 13

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[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-06-30 Thread Victor gonzalez
Hi all,

We've got a user that cannot connect to his Wi-Fi AP, we've tried the
same steps but is still not able to connect. Here is a resume of the
info and test:

- Frieza on OTA-11
- Forget Wi-FI AP
- Reboot both router and tablet
- Enter password again but seems like is still asking for the password
- He did not change the password
- Other devices connect correctly(he has also a Krillin that is working fine 
with his Wi-FI AP)

Any hints or logs to ask him for?

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[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-06-22 Thread Tomas Öqvist
I have been experiencing weird wifi issues on my Pro 5. It is not
unusual that I it asks me to re-enter my wifi password while in the
house. I have also noticed that sometimes I have to pull the indicator
menu down and tap my home wifi before it reconnects.

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[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-06-08 Thread Pat McGowan
I think I may be seeing a different issue - bug #1560373, trying to
reproduce now

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[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-06-08 Thread Victor gonzalez
Hi @pat-mcgowan!

I tried to cancel the wifi connect dialog and then tap on it again, but
it still asked me for password :(

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[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-06-08 Thread Victor gonzalez
I experienced this bug yesterday with VEGETA(OTA-11):

- WLAN SSID: JAZZTEL_0E78
- The WLAN was previously saved in OTA-10.1
- Once in the house, VEGETA did not connect automatically when was in range and 
it kept asking for password no matter how many times you enter it

>From the syslog I can say the workaround provided to some of our users
worked fine(at leat for me):

1st Attempt to connect
Jun  7 19:34:45
1st Connection failure
Jun  7 19:35:10

Disable/Enable Wi-Fi
Jun  7 19:36:51/ Jun  7 19:36:52 

Connection deleted JAZZTEL_0E78
Jun  7 19:37:17

Then enable/disable flight mode

2nd Attempt
Jun  7 19:37:40

DHCP Resolution and connection
Jun  7 19:37:44 -- Jun  7 19:37:47

** Attachment added: "syslog"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1589489/+attachment/4679537/+files/syslog

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[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-06-07 Thread Victor gonzalez
** Tags added: bq-feedback

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[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-06-07 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: network-manager (Ubuntu)
   Status: New => Confirmed

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[Bug 1589489] Re: cannot connect to known Wi-Fi after OTA-11

2016-06-07 Thread Pat McGowan
** Also affects: network-manager (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: network-manager (Ubuntu)
 Assignee: (unassigned) => Tony Espy (awe)

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