[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
Please file an upstream bug at https://bugzilla.kernel.org -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
Now something intriguing: part of the solution was blacklisting the acer_wmi module so that $ lsmod | grep acer_wmi returns nothing. If I turn my Bluetooth on, pair to my headset, start playing a song and then $ sudo modprobe acer_wmi immediately the sound starts to come out through my laptop's built-in sound boxes. $ lsusb Bus 001 Device 002: ID 8087:8001 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 002 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub In fact, as Kugland noticed, 04ca:3014 Lite-On Technology Corp. is disconnected if the acer_wmi kernel module is loaded. Shouldn't that be reported to the upstream kernel maintainers? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
** Attachment added: "dmesg_oct_17" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+attachment/4974316/+files/dmesg_oct_17 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
** Attachment added: "aida64_usb_devices.jpg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+attachment/4974317/+files/aida64_usb_devices.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
** Attachment added: "var_log_syslog_oct_17" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+attachment/4974315/+files/var_log_syslog_oct_17 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
Just to give you feedback on this bug, I'm now using Linux Mint 18.2 (which is based on Ubuntu 16.04 LTS). I followed André von Kugland's directions at Ask Ubuntu (https://askubuntu.com/a/964350/560233) and made my Bluetooth adapter work. His laptop has the same Bluetooth adapter (ID 04ca:3014) as mine, so he helped me. Here is what I did. I installed the HWE (Hardware Enablement) kernel using $ sudo apt-get install --install-recommends linux-generic-hwe-16.04 xserver-xorg-hwe-16.04 (https://wiki.ubuntu.com/Kernel/LTSEnablementStack) Kugland noticed that the Bluetooth adapter was being disconnected after loading the acer_wmi kernel module. So he said to blacklist it: $ sudo nano /etc/modprobe.d/btconfig.conf blacklist acer_wmi Also, he suggested adding to that same file the following line, which, according to the documentation of the ath9k kernel module (https://wireless.wiki.kernel.org/en/users/Drivers/ath9k), reduces interference between Wi-Fi and Bluetooth adapters: options ath9k btcoex_enable=1 bt_ant_diversity=1 So that: $ cat /etc/modprobe.d/btconfig.conf blacklist acer_wmi options ath9k btcoex_enable=1 bt_ant_diversity=1 Finally, I updated the initramfs: $ sudo update-initramfs -c -k all And rebooted the system. When it came back, the built-in Bluetooth adapter was working. Now, I can use my laptop's built-in Bluetooth and my USB dongle (0a12:0001) is free to be used on another computer. I'm not sure that contributed to the final result, but before I have installed the linux-firmware package: $ sudo apt-get install linux-firmware Also, not sure this is a part of the solution, I installed all the updates available using apt-get update and apt-get dist-upgrade. I believe this is a good habit. I'm going to add as much diagnostic information as I can about my setup, just in case anyone else in the future needs to make that Bluetooth adapter work. For information from the Windows side, retrieved using AIDA64 for Windows (https://www.aida64.com/), see attached images aida64_network_devices.jpg and aida64_usb_devices.jpg. Transcribing the relevant parts: USB Devices / [Port 5] Qualcomm Atheros Bluetooth 4.0 / Device ID 04CA-3014 Windows Network / Bluetooth Device (Personal Area Network) / Hardware Address AC-E0-10-7A-7B-1A Now, information from the Linux Mint side. I'm using kernel 4.10.0: $ uname -a Linux mint-pc 4.10.0-37-generic #41~16.04.1-Ubuntu SMP Fri Oct 6 22:42:59 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux Boot logs (boot started at Oct 17 21:00:01): $ tail -n 1600 /var/log/syslog > var_log_syslog_oct_17 $ dmesg > dmesg_oct_17 Those files are attached. USB devices: $ lsusb Bus 001 Device 002: ID 8087:8001 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 002 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 002 Device 005: ID 04ca:3014 Lite-On Technology Corp. Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub $ usb-devices T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 2 D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1 P: Vendor=1d6b ProdID=0002 Rev=04.10 S: Manufacturer=Linux 4.10.0-37-generic ehci_hcd S: Product=EHCI Host Controller S: SerialNumber=:00:1d.0 C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub T: Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 2 Spd=480 MxCh= 8 D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=8087 ProdID=8001 Rev=00.03 C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh=11 D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=1d6b ProdID=0002 Rev=04.10 S: Manufacturer=Linux 4.10.0-37-generic xhci-hcd S: Product=xHCI Host Controller S: SerialNumber=:00:14.0 C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub T: Bus=02 Lev=01 Prnt=01 Port=04 Cnt=01 Dev#= 5 Spd=12 MxCh= 0 D: Ver= 1.10 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=04ca ProdID=3014 Rev=00.02 C: #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=100mA I: If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb I: If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb T: Bus=02 Lev=01 Prnt=01 Port=06 Cnt=02 Dev#= 3 Spd=480 MxCh= 0 D: Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=1bcf ProdID=2c81 Rev=00.05 S: Manufacturer=NC2141103M50708908LM05 S: Product=HD WebCam C: #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=500mA I: If#= 0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo I: If#= 1 Alt= 0 #EPs= 0 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo T: Bus=02 Lev=01 Prnt=01 Port=07 Cnt=03 Dev#= 4 Spd=480 MxCh= 0 D: Ver= 2.00
[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
** Attachment added: "aida64_network_devices.jpg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+attachment/4974318/+files/aida64_network_devices.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
Considering how much time (man-hour) I spent trying to make my built-in Bluetooth adapter work on Linux, I decided it would be cheaper and faster to buy an USB adapter that actually works on Linux. So, I went out home with my laptop, tested an USB adapter and bought it. It is really small and cheap, it costed me R$ 30,00 (something between $9 and $10, according to today's exchange rates). It is able to transfer files and play music. Its package says Babbage Bluetooth Version 3.0 BM-BT01, it was made in China. On `lsusb`, it shows as `Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)`: # lsusb Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 011: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub # usb-devices T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh=11 D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=1d6b ProdID=0002 Rev=04.11 S: Manufacturer=Linux 4.11.4-1.gcba98ee-default xhci-hcd S: Product=xHCI Host Controller S: SerialNumber=:00:14.0 C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub T: Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 11 Spd=12 MxCh= 0 D: Ver= 1.10 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=16 #Cfgs= 1 P: Vendor=0a12 ProdID=0001 Rev=01.34 C: #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=100mA I: If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb I: If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb T: Bus=01 Lev=01 Prnt=01 Port=06 Cnt=02 Dev#= 3 Spd=480 MxCh= 0 D: Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=1bcf ProdID=2c81 Rev=00.05 S: Manufacturer=NC2141103M50708908LM05 S: Product=HD WebCam C: #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=500mA I: If#= 0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo I: If#= 1 Alt= 0 #EPs= 0 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo T: Bus=01 Lev=01 Prnt=01 Port=07 Cnt=03 Dev#= 4 Spd=480 MxCh= 0 D: Ver= 2.00 Cls=ff(vend.) Sub=ff Prot=ff MxPS=64 #Cfgs= 1 P: Vendor=0bda ProdID=0129 Rev=39.60 S: Manufacturer=Generic S: Product=USB2.0-CRW S: SerialNumber=2010020139600 C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=500mA I: If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=06 Prot=50 Driver=rtsx_usb T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=5000 MxCh= 4 D: Ver= 3.00 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1 P: Vendor=1d6b ProdID=0003 Rev=04.11 S: Manufacturer=Linux 4.11.4-1.gcba98ee-default xhci-hcd S: Product=xHCI Host Controller S: SerialNumber=:00:14.0 C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub T: Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 2 D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1 P: Vendor=1d6b ProdID=0002 Rev=04.11 S: Manufacturer=Linux 4.11.4-1.gcba98ee-default ehci_hcd S: Product=EHCI Host Controller S: SerialNumber=:00:1d.0 C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub T: Bus=03 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 2 Spd=480 MxCh= 8 D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=8087 ProdID=8001 Rev=00.03 C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub It does not work flawlessly as I think it should be. Pairing works on a trial and error basis, but once devices are paired, they work as expected. At least now I have a Bluetooth adapter that works on Linux. Anyways, I'm thankful for the time you spent trying to help me and giving me directions. Thank you! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
Have you noticed that on my dmesg? [4.633934] usb 2-5: new full-speed USB device number 3 using xhci_hcd [4.658270] hid-generic 0003:045E:0745.0003: input,hiddev0,hidraw2: USB HID v1.11 Device [Microsoft Microsoft® 2.4GHz Transceiver v8.0] on usb-:00:14.0-4/input2 [4.763030] usb 2-5: New USB device found, idVendor=04ca, idProduct=3014 [4.763032] usb 2-5: New USB device strings: Mfr=0, Product=0, SerialNumber=0 ... [ 21.145730] usb 2-5: USB disconnect, device number 3 What does dmesg mean by found and then disconnect??? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
No news on it. I fixed it replacing the "Qualcomm Atheros QCWB335 [168c:0036]" with the "Qualcomm Atheros AR5B22 [168c:001c]". This one works like a charm out of the box on Ubuntu 16.04LTS 64-bit. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
Is there any update on this bug? I still can't use Bluetooth on my laptop. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1597961] Re: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1597961 Title: [Acer Aspire E5-573] Qualcomm Atheros Bluetooth 4.0 not working on [Ubuntu 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1597961/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
