[Bug 1619231] Re: [Dell XPS 13 9350] suspend failed to resume
** Tags added: nplusone -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1619231 Title: [Dell XPS 13 9350] suspend failed to resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1619231] Re: [Dell XPS 13 9350] suspend failed to resume
We have continuing testing this, and this looks like a malfunctioning hardware, as other units work well. Marking this as Invalid. ** Changed in: linux (Ubuntu) Status: Incomplete => Invalid ** Changed in: linux (Ubuntu Xenial) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1619231 Title: [Dell XPS 13 9350] suspend failed to resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1619231] Re: [Dell XPS 13 9350] suspend failed to resume
** Changed in: linux (Ubuntu Xenial) Assignee: (unassigned) => Phidias (phidias-chiang) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1619231 Title: [Dell XPS 13 9350] suspend failed to resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1619231] Re: [Dell XPS 13 9350] suspend failed to resume
** Tags removed: performing-bisect ** Tags added: kernel-bug-exists-upstream-4.8-rc4 ** Tags added: regression-potential ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1619231 Title: [Dell XPS 13 9350] suspend failed to resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1619231] Re: [Dell XPS 13 9350] suspend failed to resume
Do you happen to know the last kernel version that did not exhibit this issue? To perform a bisect, we need to identify the last good kernel and the first bad one. If you don't know that last good kernel, it might be best to start by testing the upstream 4.4 final kernel: http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-wily/ ** Changed in: linux (Ubuntu) Importance: Medium => High ** Tags removed: kernel-da-key ** Tags added: kernel-key ** Tags added: performing-bisect ** Also affects: linux (Ubuntu Xenial) Importance: Undecided Status: New ** Changed in: linux (Ubuntu Xenial) Importance: Undecided => High ** Changed in: linux (Ubuntu Xenial) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1619231 Title: [Dell XPS 13 9350] suspend failed to resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1619231] Re: [Dell XPS 13 9350] suspend failed to resume
Hi, I tried to bisect the mainline kernels and found some more tricky steps to reproduce this issue. The issue could be easier to reproduce if we wait for longer (> 20 sec) when the system is trying to get to sleep, and then press the power button to wake it up. The latest test result is: (mainline) v4.8-rc3 - could reproduce this issue. (mainline) v4.8-rc4 - could reproduce this issue. That is, the latest kernel could still reproduce this issue. I will hide my comment (the comment#4 of this thread) because its test result is outdated. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619231/comments/4 ** Description changed: Dell XPS 13 9350 on Ubuntu Xenial (CID 201507-18777) [Steps to reproduce this issue] - 1. Install Xenial on this machine - 2. Click the suspend of the up-right indicator of the desktop - 3. The system goes to suspend - 4. After few seconds (at least 10 seconds), press any key of the keyboard to try to wake up the system + 1. Install Xenial on this machine. + 2. Click the suspend of the up-right indicator of the desktop. + 3. The system goes to suspend. + 4. After few seconds (at least 20 seconds), press any key of the keyboard.to try to wake up the system. [Expected result] The system resumes and work normally. [Actually result] 1. The screen is black. - 2. The keyboard back light blinks + 2. The keyboard back light blinks. 3. Sometimes the system would power off (~ 1 out of 5 tries) [Reproducing rate] 4 out of 5. I have not successfully resumed the systems by succeeding to suspend several times ( less than 5 times). + + - ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-36-generic 4.4.0-36.55 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: ubuntu 1380 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 1380 F pulseaudio CurrentDesktop: Unity Date: Thu Sep 1 18:05:24 2016 HibernationDevice: RESUME=UUID=7904faec-081b-4761-841a-12cc4282a403 InstallationDate: Installed on 2016-08-22 (10 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lsusb: - Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 001 Device 003: ID 0c45:670c Microdia - Bus 001 Device 004: ID 8087:0a2b Intel Corp. - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 0c45:670c Microdia + Bus 001 Device 004: ID 8087:0a2b Intel Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9350 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic.efi.signed root=UUID=fe7866c6-8104-457f-837a-38a36b06da30 ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-4.4.0-36-generic N/A - linux-backports-modules-4.4.0-36-generic N/A - linux-firmware1.157 + linux-restricted-modules-4.4.0-36-generic N/A + linux-backports-modules-4.4.0-36-generic N/A + linux-firmware1.157 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/01/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.3 dmi.board.vendor: Dell Inc. dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.3:bd03/01/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Tags removed: kernel-fixed-upstream-4.8-rc3 ** Tags added: kernel-bug-exists-upstream ** Tags removed: kernel-fixed-upstream needs-reverse-bisect -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1619231 Title: [Dell XPS 13 9350] suspend failed to resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1619231] Re: [Dell XPS 13 9350] suspend failed to resume
Taihsiang Ho, the next step is to fully reverse commit bisect from kernel 4.4.19 to 4.8-rc3 in order to identify the last bad commit, followed immediately by the first good one. Once this good commit has been identified, it may be reviewed for backporting. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ? It is most helpful that after the fix commit has been identified, you then mark this report Status Confirmed. Thank you for your help. ** Tags added: kernel-fixed-upstream-4.8-rc3 needs-reverse-bisect ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1619231 Title: [Dell XPS 13 9350] suspend failed to resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1619231] Re: [Dell XPS 13 9350] suspend failed to resume
(mainline) v4.8-rc3 - could NOT reproduce this issue. (mainline) v4.4.19 - could reproduce this issue. kernel 4.4.0-21 - could reproduce this issue. ** Tags added: kernel-fixed-upstream ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1619231 Title: [Dell XPS 13 9350] suspend failed to resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1619231] Re: [Dell XPS 13 9350] suspend failed to resume
** Tags added: bios-outdated-1.4.4 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1619231 Title: [Dell XPS 13 9350] suspend failed to resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1619231] Re: [Dell XPS 13 9350] suspend failed to resume
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8-rc3 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Tags added: kernel-da-key -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1619231 Title: [Dell XPS 13 9350] suspend failed to resume To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1619231/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
