[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Launchpad Bug Tracker]

This bug was fixed in the package mate-utils - 1.18.2-1ubuntu0.1

---
mate-utils (1.18.2-1ubuntu0.1) artful; urgency=medium

  * fix-screenshot-crash.patch: new patch. Fixes occasional
mate-screenshot crashes (LP: #1638835)

 -- Vlad Orlov   Sun, 29 Oct 2017 13:02:30 +0300

** Changed in: mate-utils (Ubuntu Artful)
   Status: Fix Committed => Fix Released

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Launchpad Bug Tracker]

This bug was fixed in the package mate-utils - 1.18.1-0ubuntu1.1

---
mate-utils (1.18.1-0ubuntu1.1) zesty; urgency=medium

  * fix-screenshot-crash.patch: new patch. Fixes occasional
mate-screenshot crashes (LP: #1638835)

 -- Vlad Orlov   Sat, 14 Oct 2017 16:25:17 +0300

** Changed in: mate-utils (Ubuntu Zesty)
   Status: Fix Committed => Fix Released

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Title:
  mate-screenshot crashed with SIGSEGV in gdk_property_get()

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Vlad Orlov]

Tested proposed packages in Zesty and Artful. Replaced local builds of
mate-utils, mate-utils-common, libmatedict6 packages with:

- version 1.18.2-1ubuntu0.1 from artful-proposed in Artful
- version 1.18.1-0ubuntu1.1 from zesty-proposed in Zesty

Opened several apps and made screenshots of various windows, including
the desktop (with all apps minimized). Used various methods for that:

- Alt-PrintScreen shortcut
- running "mate-screenshot -w" via Alt-F2 dialog
- running the same from mate-terminal

All screenshots were created successfully, without any crashes.

** Tags removed: verification-needed verification-needed-artful 
verification-needed-zesty
** Tags added: verification-done verification-done-artful 
verification-done-zesty

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Vlad Orlov]

Oh well. I forgot that powerpc had been dropped before 17.04.

I guess we'll only have to test that the updated version works exactly
as before.

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Brian Murray]

Hello ernsteiswuerfel, or anyone else affected,

Accepted mate-utils into zesty-proposed. The package will build now and
be available at https://launchpad.net/ubuntu/+source/mate-
utils/1.18.1-0ubuntu1.1 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested and change the tag from
verification-needed-zesty to verification-done-zesty. If it does not fix
the bug for you, please add a comment stating that, and change the tag
to verification-failed-zesty. In either case, details of your testing
will help us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: mate-utils (Ubuntu Zesty)
   Status: In Progress => Fix Committed

** Tags added: verification-needed-zesty

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[ernsteiswuerfel]

Hello brian-murray,

as Ubuntu MATE 17.04/17.10 is no longer availabe on ppc I cannot test
it. On my amd64 boxes this bug does not show up anyhow.

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Brian Murray]

Hello ernsteiswuerfel, or anyone else affected,

Accepted mate-utils into artful-proposed. The package will build now and
be available at https://launchpad.net/ubuntu/+source/mate-
utils/1.18.2-1ubuntu0.1 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested and change the tag from
verification-needed-artful to verification-done-artful. If it does not
fix the bug for you, please add a comment stating that, and change the
tag to verification-failed-artful. In either case, details of your
testing will help us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: mate-utils (Ubuntu Artful)
   Status: In Progress => Fix Committed

** Tags added: verification-needed verification-needed-artful

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Vlad Orlov]

No problem - I know it wasn't auto-updated because the new release came
from Debian, so it didn't have references to LP.

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Simon Quigley]

This was uploaded as well, forgot to update the bug...

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Vlad Orlov]

It's fixed in Bionic as version 1.18.3 is there now.

** Changed in: mate-utils (Ubuntu Bionic)
   Status: In Progress => Fix Released

** Changed in: mate-utils (Ubuntu Bionic)
 Assignee: Vlad Orlov (monsta) => (unassigned)

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Simon Quigley]

** Also affects: mate-utils (Ubuntu Bionic)
   Importance: Medium
   Status: Confirmed

** Also affects: mate-utils (Ubuntu Artful)
   Importance: Undecided
   Status: New

** Also affects: mate-utils (Ubuntu Zesty)
   Importance: Undecided
   Status: New

** Changed in: mate-utils (Ubuntu Artful)
   Status: New => In Progress

** Changed in: mate-utils (Ubuntu Bionic)
   Status: Confirmed => In Progress

** Changed in: mate-utils (Ubuntu Zesty)
   Status: New => In Progress

** Changed in: mate-utils (Ubuntu Artful)
   Importance: Undecided => Medium

** Changed in: mate-utils (Ubuntu Zesty)
   Importance: Undecided => Medium

** Changed in: mate-utils (Ubuntu Zesty)
 Assignee: (unassigned) => Vlad Orlov (monsta)

** Changed in: mate-utils (Ubuntu Artful)
 Assignee: (unassigned) => Vlad Orlov (monsta)

** Changed in: mate-utils (Ubuntu Bionic)
 Assignee: (unassigned) => Vlad Orlov (monsta)

** Description changed:

+ [Impact]
+ 
+ Making screenshot of the current window might result in mate-screenshot
+ crashing.
+ 
+ The fix for this issue is provided in the debdiffs attached to the
+ report.
+ 
+ Would be nice to have the fix backported to Zesty and Artful, as the
+ issue breaks one of the common features that users expect to work
+ always.
+ 
+ [Test Case]
+ 
+ Use Alt-PrintScreen (or "mate-screenshot -w" from the terminal) to grab
+ the current window.
+ 
+ As stated in the original description, this should be tried on PowerPC
+ machines to reproduce the bug reliably. In this case, mate-screenshot
+ should crash. Intel/AMD machines may or may not be affected.
+ 
+ [Regression Potential]
+ 
+ The fix is achieved by removing some unneeded code from mate-screenshot.
+ The code was obtaining window title from the current window, but that
+ title wasn't used by any other parts of code afterwards. The only effect
+ of removing that code is fixing the crash, as it happened exactly in
+ that part. Therefore, there's no place for regressions here.
+ 
+ [Original Description]
+ 
  mate-screenshot always crashes when doing a 'grab the current
  window'-screenshot. Doing a screenshot of the whole desktop works.
  Tested on Zestys daily iso on a PowerBook G4 5,6.
  
  ProblemType: Crash
  DistroRelease: Ubuntu 17.04
  Package: mate-utils 1.16.0-1
  ProcVersionSignature: Ubuntu 4.8.0-26.28-powerpc-smp 4.8.0
  Uname: Linux 4.8.0-26-powerpc-smp ppc
  ApportVersion: 2.20.3-0ubuntu8
  Architecture: powerpc
  CurrentDesktop: MATE
  Date: Thu Nov  3 09:45:07 2016
  ExecutablePath: /usr/bin/mate-screenshot
  InstallationDate: Installed on 2016-11-03 (0 days ago)
  InstallationMedia: Ubuntu-MATE 17.04 "Zesty Zapus" - Alpha powerpc (20161103)
  ProcCmdline: mate-screenshot --interactive
  ProcEnviron:
-  LANGUAGE=de_AT:de
-  PATH=(custom, user)
-  XDG_RUNTIME_DIR=
-  LANG=de_AT.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=de_AT:de
+  PATH=(custom, user)
+  XDG_RUNTIME_DIR=
+  LANG=de_AT.UTF-8
+  SHELL=/bin/bash
  Signal: 11
  SourcePackage: mate-utils
  StacktraceTop:
-  gdk_property_get () from /usr/lib/powerpc-linux-gnu/libgdk-3.so.0
-  screenshot_get_window_title ()
-  ?? ()
-  ?? ()
-  ?? () from /lib/powerpc-linux-gnu/libglib-2.0.so.0
+  gdk_property_get () from /usr/lib/powerpc-linux-gnu/libgdk-3.so.0
+  screenshot_get_window_title ()
+  ?? ()
+  ?? ()
+  ?? () from /lib/powerpc-linux-gnu/libglib-2.0.so.0
  Title: mate-screenshot crashed with SIGSEGV in gdk_property_get()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Vlad Orlov]

[Impact]

Making screenshot of the current window might result
in mate-screenshot crashing.

The fix for this issue is provided in the debdiffs
attached to the report.

Would be nice to have the fix backported to Zesty and
Artful, as the issue breaks one of the common features
that users expect to work always.

[Test Case]

Use Alt-PrintScreen (or "mate-screenshot -w" from the
terminal) to grab the current window.

As stated in the original description, this should be
tried on PowerPC machines to reproduce the bug reliably.
In this case, mate-screenshot should crash.
Intel/AMD machines may or may not be affected.

[Regression Potential]

The fix is achieved by removing some unneeded code from
mate-screenshot. The code was obtaining window title
from the current window, but that title wasn't used by
any other parts of code afterwards. The only effect of
removing that code is fixing the crash, as it happened
exactly in that part. Therefore, there's no place for
regressions here.

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  mate-screenshot crashed with SIGSEGV in gdk_property_get()

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Vlad Orlov]

** Attachment added: "Debdiff with the fix for Artful"
   
https://bugs.launchpad.net/ubuntu/+source/mate-utils/+bug/1638835/+attachment/4999354/+files/mate-utils-debdiff-artful

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Vlad Orlov]

** Attachment added: "Debdiff with the fix for Zesty"
   
https://bugs.launchpad.net/ubuntu/+source/mate-utils/+bug/1638835/+attachment/4970929/+files/mate-utils-debdiff-zesty

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Ubuntu Foundations Team Bug Bot]

The attachment "Fix mate-screenshot crash" seems to be a patch.  If it
isn't, please remove the "patch" flag from the attachment, remove the
"patch" tag, and if you are a member of the ~ubuntu-reviewers,
unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by
~brian-murray, for any issues please contact him.]

** Tags added: patch

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Vlad Orlov]

This is now fixed upstream. Attaching the patch with the fix.

** Patch added: "Fix mate-screenshot crash"
   
https://bugs.launchpad.net/ubuntu/+source/mate-utils/+bug/1638835/+attachment/4969616/+files/fix-screenshot-crash.patch

** Tags added: ubuntu-mate-zesty-sru

** No longer affects: mate-desktop

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: mate-utils (Ubuntu)
   Status: New => Confirmed

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Apport retracing service]

** Tags added: artful

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Bug Watch Updater]

** Changed in: mate-desktop
   Status: Unknown => New

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[ernsteiswuerfel]

** Bug watch added: github.com/mate-desktop/mate-utils/issues #165
   https://github.com/mate-desktop/mate-utils/issues/165

** Also affects: mate-desktop via
   https://github.com/mate-desktop/mate-utils/issues/165
   Importance: Unknown
   Status: Unknown

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[ernsteiswuerfel]

Functionality works flawlessly in MATE 12.1 (Xenial daily iso). Bug must
have been introduced afterwards.

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[Ubuntu QA Website]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1638835

** Tags added: iso-testing

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[Bug 1638835] Re: mate-screenshot crashed with SIGSEGV in gdk_property_get()

[ernsteiswuerfel]

Filed as new bug, as suggested in #1615848. Hopefully with a complete
stacktrace now.

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