[Bug 1646845] Re: Cannot play videos in arm64, unsupported format or playback backend errors

2016-12-14 Thread Jim Hodapp
@Victor: thanks for attaching, will give this video a try locally.

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Title:
  Cannot play videos in arm64, unsupported format or playback backend
  errors

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[Bug 1646845] Re: Cannot play videos in arm64, unsupported format or playback backend errors

2016-12-14 Thread Victor gonzalez
hi @jhodapp, I attached one that I can't play with mediaplayer-app, it
reports unsupported format. It works with vlc on desktop though.


** Attachment added: "video.tar.gz"
   
https://bugs.launchpad.net/mediaplayer-app/+bug/1646845/+attachment/4791472/+files/video.tar.gz

** Description changed:

  Enviroment:
  
  current build number: 94
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu
  last update: 2016-12-02 12:22:54
  version version: 94
  version ubuntu: 20161202
  version device: 20161014.0
  version custom: 20161202
  
  Steps:
  
  1. Open camera, change to video mode and record a video
  2. Go to video scope and try to play the video with mediaplayer-app
  
  Current result: cannot play videos,mediaplayer-app reports " unsuportted 
format".
  /ยบ\ with silo 2238 installed reports "cannot connect playbackend"
  
- Expected result: mediaplayer-app should play videos with out errors
+ Expected result: mediaplayer-app should play videos without errors
  
  Add info: time stamp 13:36:40, logs attached with silo 2238 installed

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  Cannot play videos in arm64, unsupported format or playback backend
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[Bug 1646845] Re: Cannot play videos in arm64, unsupported format or playback backend errors

2016-12-05 Thread Jim Hodapp
Any way you can attach one of these videos that won't play? I've
occasionally seen this from other people but have not been able to track
this down. Either there's something different about the recording or the
GStreamer cache of valid codecs has gotten into a weird state.

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  Cannot play videos in arm64, unsupported format or playback backend
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[Bug 1646845] Re: Cannot play videos in arm64, unsupported format or playback backend errors

2016-12-05 Thread Victor gonzalez
Hi @jhodapp,

Media-hub log attached.

Time stamp:07:39:30

** Attachment added: "media-hub.log.zip"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1646845/+attachment/4787497/+files/media-hub.log.zip

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  Cannot play videos in arm64, unsupported format or playback backend
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[Bug 1646845] Re: Cannot play videos in arm64, unsupported format or playback backend errors

2016-12-02 Thread Jim Hodapp
Can you please attach your media-hub.log located at
/home/phablet/.cache/upstart/media-hub.log

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  Cannot play videos in arm64, unsupported format or playback backend
  errors

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