*** This bug is a duplicate of bug 1699108 ***
https://bugs.launchpad.net/bugs/1699108
Public bug reported:
System just hung for hours (10) trying to install the package as
specified in the summary box. I tried to do this install via the Ubuntu
Software app (not via apt-get). The graph showing how far the install
went stopped moving when it got to the first 'l' in "Installing." This
has happened previously. Canceling and rebooting and then recoing the
package install doesn't seem to help.
Ubuntu 16.04 LTS o(64-bit) n a Dell E4310 laptop with 7.Gb memory
available.
Thanks :)
ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-81-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-79.100-generic 4.4.67
Uname: Linux 4.4.0-79-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: charles 1756 F.... pulseaudio
Date: Tue Jun 20 20:23:22 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
HibernationDevice: RESUME=UUID=bf53ffee-03b9-4c92-a18d-94db88c0e284
InstallationDate: Installed on 2017-02-04 (136 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude E4310
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-79-generic
root=UUID=800019f4-1881-4f83-a2aa-98d2de9bcc3a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11
SourcePackage: linux
Title: package linux-image-4.4.0-81-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/05/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 04HKYP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA14:bd12/05/2013:svnDellInc.:pnLatitudeE4310:pvr0001:rvnDellInc.:rn04HKYP:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E4310
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package xenial
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https://bugs.launchpad.net/bugs/1699386
Title:
package linux-image-4.4.0-81-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
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