[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Steve Langasek]

Thanks for confirming.  Closing as invalid.

** Changed in: debian-installer (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

After updating the firmware to FW860.41 (SV860_127), I can confirm that
indeed it solves the issue. I was able to install both 17.04 and 17.10.

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Andrew Cloke]

** Changed in: ubuntu-power-systems
   Status: Incomplete => Won't Fix

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Andrew Cloke]

** Tags removed: triage-r
** Tags added: triage-g

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Re: [Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Steve Langasek]

On Tue, Nov 14, 2017 at 12:13:28AM -, Guilherme Tiaki Sato wrote:
> Steve, I was able to find the firmware version at ASM: FW810.20
> (SV810_101). Not sure if this is what you're asking.

Thanks.  That seems to be quite an old version, older than anything we have
in the lab - the oldest firmware revision we have, per previous guidance
from IBM, is SV810_126.  Do IBM consider SV810_101 supported?  I know we
have seen bugs in firmware / nvram state where systems would fail to boot
from disk following a netboot, and I think it's possible this is one of
them.

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

Steve, I was able to find the firmware version at ASM: FW810.20
(SV810_101). Not sure if this is what you're asking.

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Steve Langasek]

Spot-checking one of our systems, for example, shows a petitboot version
of v1.2.7-a4dfe9b.

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Steve Langasek]

Unfortunately there doesn't seem to be anything in the logs that
accounts for this failure.  This suggests a difference in the firmware
configuration between the systems where you see this failure, and the
systems that we have in our lab.  What version of OPAL do you have?
Your screenshots seem to show a rather old version of petitboot
(dev.20141013) but I don't know how that maps to opal versions.

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Andrew Cloke]

** Tags removed: triage-a
** Tags added: triage-r

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Andrew Cloke]

** Tags removed: triage-g
** Tags added: triage-a

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

** Attachment added: "hardware-summary"
   
https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1704524/+attachment/4974991/+files/hardware-summary

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

** Attachment added: "partman"
   
https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1704524/+attachment/4974990/+files/partman

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

** Attachment added: "syslog"
   
https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1704524/+attachment/4974989/+files/syslog

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

Hello, Dimitri

Sorry, I was referring to the most recent installation I did, when I
took the screenshots (comment #13 above).

Anyway, I tried both with and without LVM, and when I used LVM I used
guided partitioning, so the volume group name was set automatically and
was not "sda".

I'm attaching new logs from an installation without LVM. I used the same
partition scheme showed on comment #13 and the process described on
comment #18 to clean the disk from previous installation.

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Dimitri John Ledkov]

@guilhermetiaki
The attached logs suggest that LVM was in use, with either hostname or volume 
group name manually specified as "sda" which may result in failures (due to 
device names clashing existing disks).
Please attach new logs, where installation is started and disk drives are not 
in a bad state (e.g. partial left over LVM volume group with incomplete set of 
physical drives visible).

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

During the installation I deleted all existing LVM volume groups and
logical volumes; created a new empty partition table on both disks and
then partitioned using guided partition without LVM on the first disk.

Is there anything else I should do?

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Dimitri John Ledkov]

Looking at the log, something odd is shown:
Jul 28 17:46:03 main-menu[1401]: (process:68930):   Volume group "sda" not found
Jul 28 17:46:03 main-menu[1401]: (process:68930):   Cannot process volume group 
sda
Jul 28 17:46:04 main-menu[1401]: INFO: Menu item 'finish-install' selected

Could you please confirm that the disks (/dev/sda _and_ /dev/sdb) visible 
during the installation are:
1) wiped clean
2) do not have any remains of any ubuntu installation
3) do not have any remains of any lvm metadata
4) are not used as part of LVM
5) and lvm volumes or groups are not named with names that class with normal 
devices, e.g. "sda" is not used a a volume group name

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Francis Ginther]

** Tags added: id-597bac601fd750256231d78c

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Manoj Iyer]

guilhermetiaki, All the 22L systems we have are 8247-22L Tuleta.

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

** Attachment added: "4.png"
   
https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1704524/+attachment/4954564/+files/4.png

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

** Attachment added: "3.png"
   
https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1704524/+attachment/4954563/+files/3.png

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

** Attachment added: "1.png"
   
https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1704524/+attachment/4954561/+files/1.png

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

Steve, as you said it worked I decided to test in another model, so I
tried to install on an IBM S822LC and it works. Is the machine you used
is an S822L (8247-22L)? Because I still cannot install on the S822L. I'm
attaching some screenshots.

Image 1 - Creating Petitboot item using the same netboot files you used.
Image 2 - Partition used (Guided)
Image 3 - Installation completed
Image 4 - Any boot option on Petitboot

The options I choose seems to be the same you used, and I also used
these options to install on the S822LC.

Let me know if you need any additional info.

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

** Attachment added: "2.png"
   
https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1704524/+attachment/4954562/+files/2.png

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Steve Langasek]

We do have 22L systems in our lab, and I have just done a test netboot
install on one using the 17.04 netboot installer from
.  This
installed successfully, Ubuntu showed up in the petitboot menu, and it
could be booted successfully.

This was with guided partitioning, non LVM, on the first disk.

So I think we need more information here to understand what you're
seeing happen after the install completes.

** Changed in: debian-installer (Ubuntu)
   Status: Triaged => Incomplete

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Manoj Iyer]

We do not have the IBM S822L hardware available in our lab for us to be
able to recreate this issue. Could you please advice if this is still
and issue? If not can we close this bug?

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Manoj Iyer]

** Changed in: ubuntu-power-systems
 Assignee: (unassigned) => Canonical Foundations Team 
(canonical-foundations)

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Manoj Iyer]

** Changed in: ubuntu-power-systems
   Status: New => Incomplete

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Manoj Iyer]

** Tags added: triage-g

** Changed in: debian-installer (Ubuntu)
   Importance: Undecided => High

** Changed in: ubuntu-power-systems
   Importance: Undecided => High

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Steve Langasek]

Sorry, answered that last question for myself looking at the hardware
summary.

** Changed in: debian-installer (Ubuntu)
   Status: Incomplete => Triaged

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Steve Langasek]

And this is an installation in PowerNV mode?

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

I'm installing on an IBM S822L

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

** Attachment added: "hardware-summary"
   
https://bugs.launchpad.net/ubuntu-power-systems/+bug/1704524/+attachment/4923273/+files/hardware-summary

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

** Attachment added: "partman"
   
https://bugs.launchpad.net/ubuntu-power-systems/+bug/1704524/+attachment/4923274/+files/partman

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Guilherme Tiaki Sato]

** Attachment added: "syslog"
   
https://bugs.launchpad.net/ubuntu-power-systems/+bug/1704524/+attachment/4923272/+files/syslog

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Steve Langasek]

Ubuntu 17.04 certainly was installable and bootable at release time, and
the boot media have not changed since.  In addition to the installation
logs, please tell us what model of system you're installing on.  If it's
not bootable after install, is it possible that this is a firmware/bmc
configuration issue, and the system is not configured to boot from the
drive?

** Changed in: debian-installer (Ubuntu)
   Status: New => Incomplete

** Changed in: debian-installer (Ubuntu)
 Assignee: Ubuntu on IBM Power Systems Bug Triage (ubuntu-power-triage) => 
Canonical Foundations Team (canonical-foundations)

** Changed in: ubuntu-power-systems
 Assignee: Canonical Foundations Team (canonical-foundations) => 
(unassigned)

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https://bugs.launchpad.net/bugs/1704524

Title:
  Zesty installation on ppc64le not working at all

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Manoj Iyer]

** Changed in: debian-installer (Ubuntu)
 Assignee: Taco Screen team (taco-screen-team) => Ubuntu on IBM Power 
Systems Bug Triage (ubuntu-power-triage)

** Also affects: ubuntu-power-systems
   Importance: Undecided
   Status: New

** Changed in: ubuntu-power-systems
 Assignee: (unassigned) => Ubuntu Foundations Team (ubuntu-foundations-team)

** Changed in: ubuntu-power-systems
 Assignee: Ubuntu Foundations Team (ubuntu-foundations-team) => Canonical 
Foundations Team (canonical-foundations)

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https://bugs.launchpad.net/bugs/1704524

Title:
  Zesty installation on ppc64le not working at all

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Breno Leitão]

** Changed in: debian-installer (Ubuntu)
 Assignee: (unassigned) => Taco Screen team (taco-screen-team)

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Title:
  Zesty installation on ppc64le not working at all

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[Bug 1704524] Re: Zesty installation on ppc64le not working at all

[Breno Leitão]

Hello Guilherme, could you please attach the installation logs? You can
do it by exiting to shell, at d-i, and grabbing the logs at /var/log.

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Title:
  Zesty installation on ppc64le not working at all

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