[Bug 1728417] Re: Xubuntu suspend fails - shuts down instead

2017-11-29 Thread Colin Pretorius
Yes - I installed Windows 10 on the machine last night to experiment
with something else, and saw that I have the same problem with Windows,
so must be BIOS related.

Thanks for your help and sorry for the wild goose chase, I'll close this
ticket.


** Changed in: linux (Ubuntu)
   Status: Confirmed => Invalid

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  Xubuntu suspend fails - shuts down instead

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[Bug 1728417] Re: Xubuntu suspend fails - shuts down instead

2017-11-26 Thread Colin Pretorius
Thanks - for each of freezer, devices, platform, processors, and core, I
was able to run './analyze_suspend.py -rtcwake 20 -f -m mem' and the
machine suspends and resumes successfully. When I again return
/sys/power/pm_test to none, it doesn't (same behaviour as before).

I can upload the output of analyze_suspend.py if they'll be useful (I
don't know if they will be, given that they show successful suspends and
resumes).

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Title:
  Xubuntu suspend fails - shuts down instead

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[Bug 1728417] Re: Xubuntu suspend fails - shuts down instead

2017-11-04 Thread Colin Pretorius
** Attachment added: "dmesg.20171104-0801.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728417/+attachment/5003445/+files/dmesg.20171104-0801.txt

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  Xubuntu suspend fails - shuts down instead

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[Bug 1728417] Re: Xubuntu suspend fails - shuts down instead

2017-11-04 Thread Colin Pretorius
** Attachment added: "dmesg.20171104-0757.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728417/+attachment/5003444/+files/dmesg.20171104-0757.txt

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Title:
  Xubuntu suspend fails - shuts down instead

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[Bug 1728417] Re: Xubuntu suspend fails - shuts down instead

2017-11-04 Thread Colin Pretorius
** Attachment added: "syslog-201711040722.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728417/+attachment/5003443/+files/syslog-201711040722.txt

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Title:
  Xubuntu suspend fails - shuts down instead

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[Bug 1728417] Re: Xubuntu suspend fails - shuts down instead

2017-11-04 Thread Colin Pretorius
None of the steps in Ch4 of the document describe my problem. The
closest is "4.4 System reboots during suspend/resume", but that
section's description is "Screen goes dark, and a fresh boot starts
without users doing anything" does not describe what happens to me.

What I observe is:
1. I choose to suspend (via Xfce menu, or rtcwake)
2. machine powers down. Suspend _appears_ successful (final line per syslog is 
"systemd-sleep[2160]: Suspending system..."
3. the machine does _not_ automatically reboot. It stays suspended until I 
power on (or rtcwake alarm).
3. when starting up again, the machine boots instead of resuming. I see the 
BIOS post screen, then kernel start-up output, then a login prompt. It is clear 
that the machine has not resumed, since all open processes have closed and 
syslog and dmesg show that the machine has booted.

I have thus far done the following:

1. added 'initcall_debug ignore_loglevel pm_async' to my grub config
(confirmed by subsequent syslog output).

2. tested suspend/resume using Xubuntu whisker menu and then later
pressing power button to resume. The problem persists.

See attached syslog-201711040722.txt for syslog output. Final suspend and then 
startup lines are:
--
Nov  4 07:21:27 maude systemd-sleep[2160]: Selected interface 'p2p-dev-wlp37s0'
Nov  4 07:21:27 maude systemd-sleep[2160]: 'SUSPEND' command timed out.
Nov  4 07:21:27 maude systemd-sleep[2165]: 
/lib/systemd/system-sleep/wpasupplicant failed with error code 254.
Nov  4 07:21:27 maude systemd-sleep[2160]: Suspending system...
Nov  4 07:22:06 maude rsyslogd: [origin software="rsyslogd" swVersion="8.16.0" 
x-pid="926" x-info="http://www.rsyslog.com";] start
Nov  4 07:22:06 maude rsyslogd: rsyslogd's groupid changed to 108
Nov  4 07:22:06 maude rsyslogd: rsyslogd's userid changed to 104
--
I see numerous syscalls returning with non-0 values but I cannot tell if any 
are pertinent.


3. I tested with rtcwake -m mem -s 20. 
- after 20s the machine powered up again, but booted instead of resuming. (ie. 
the problem persists). 
- there is no 'suspend' output to syslog prior to suspending. I have attached 
dmesg.20171104-0757.txt

4. I downloaded and tested with analyse_suspend.py, running 
./analyze_suspend.py -rtcwake 20 -f -m mem. 
- after the 20s system boots instead of resuming (as above)
- the script had created a directory suspend-171104-080126, but since it boots 
instead of resuming, none of the files are written to that directory - it is 
empty.
- I have attached dmesg.20171104-0801.txt.

I'm happy to try other steps or provide other info, but don't have
cables to try console debugging.

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Title:
  Xubuntu suspend fails - shuts down instead

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[Bug 1728417] Re: Xubuntu suspend fails - shuts down instead

2017-10-30 Thread Kai-Heng Feng
Please follow the steps in [1], report which step failed.

[1] https://01.org/blogs/rzhang/2015/best-practice-debug-linux-suspend
/hibernate-issues

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Title:
  Xubuntu suspend fails - shuts down instead

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[Bug 1728417] Re: Xubuntu suspend fails - shuts down instead

2017-10-30 Thread Colin Pretorius
Suspend has never worked on this machine - I started with 17.04 early
October and upgraded to 17.10 last week.

I've just tested with a mainline kernel (4.14.0-041400rc7-generic
#201710292231 SMP Sun Oct 29 22:32:07 UTC 2017 x86_64 x86_64 x86_64
GNU/Linux) - suspending still results in same behaviour.

** Tags added: kernel-bug-exists-upstream

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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  Xubuntu suspend fails - shuts down instead

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[Bug 1728417] Re: Xubuntu suspend fails - shuts down instead

2017-10-30 Thread Joseph Salisbury
Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc7


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1728417] Re: Xubuntu suspend fails - shuts down instead

2017-10-29 Thread Colin Pretorius
Relevant lines from /var/log/syslog:

Oct 29 14:49:35 maude NetworkManager[1007]:   [1509288575.1000] manager: 
sleep requested (sleeping: no  enabled: yes)
Oct 29 14:49:35 maude NetworkManager[1007]:   [1509288575.1000] manager: 
sleeping...
Oct 29 14:49:35 maude NetworkManager[1007]:   [1509288575.1002] manager: 
NetworkManager state is now ASLEEP
Oct 29 14:49:35 maude NetworkManager[1007]:   [1509288575.1005] device 
(wlp37s0): state change: activated -> deactivating (reas
on 'sleeping', internal state 'managed')
Oct 29 14:49:35 maude whoopsie[1303]: [14:49:35] offline
Oct 29 14:49:35 maude dbus[981]: [system] Activating via systemd: service 
name='org.freedesktop.nm_dispatcher' unit='dbus-org.freedes
ktop.nm-dispatcher.service'
Oct 29 14:49:35 maude NetworkManager[1007]:   [1509288575.1044] device 
(wlp37s0): state change: deactivating -> disconnected (r
eason 'sleeping', internal state 'managed')
Oct 29 14:49:35 maude avahi-daemon[969]: Withdrawing address record for 
fe80::7baf:22da:f32e:783d on wlp37s0.
Oct 29 14:49:35 maude avahi-daemon[969]: Leaving mDNS multicast group on 
interface wlp37s0.IPv6 with address fe80::7baf:22da:f32e:783
d.
Oct 29 14:49:35 maude avahi-daemon[969]: Interface wlp37s0.IPv6 no longer 
relevant for mDNS.
Oct 29 14:49:35 maude kernel: [   61.400711] wlp37s0: deauthenticating from 
40:0d:10:44:cc:bf by local choice (Reason: 3=DEAUTH_LEAVI
NG)
Oct 29 14:49:35 maude systemd[1]: Starting Network Manager Script Dispatcher 
Service...
Oct 29 14:49:35 maude kernel: [   61.406292] wlp37s0: failed to remove key (2, 
ff:ff:ff:ff:ff:ff) from hardware (-22)
Oct 29 14:49:35 maude wpa_supplicant[1134]: wlp37s0: CTRL-EVENT-DISCONNECTED 
bssid=40:0d:10:44:cc:bf reason=3 locally_generated=1
Oct 29 14:49:35 maude avahi-daemon[969]: Withdrawing address record for 
192.168.0.16 on wlp37s0.
Oct 29 14:49:35 maude avahi-daemon[969]: Leaving mDNS multicast group on 
interface wlp37s0.IPv4 with address 192.168.0.16.
Oct 29 14:49:35 maude avahi-daemon[969]: Interface wlp37s0.IPv4 no longer 
relevant for mDNS.
Oct 29 14:49:35 maude NetworkManager[1007]:   [1509288575.1133] 
sup-iface[0x564a54e79650,wlp37s0]: connection disconnected (rea
son -3)
Oct 29 14:49:35 maude NetworkManager[1007]:   [1509288575.1135] device 
(wlp37s0): supplicant interface state: completed -> disc
onnected
Oct 29 14:49:35 maude NetworkManager[1007]:   [1509288575.1138] device 
(wlp37s0): state change: disconnected -> unmanaged (reas
on 'sleeping', internal state 'managed')
Oct 29 14:49:35 maude wpa_supplicant[1134]: nl80211: deinit 
ifname=p2p-dev-wlp37s0 disabled_11b_rates=0
Oct 29 14:49:35 maude dbus[981]: [system] Successfully activated service 
'org.freedesktop.nm_dispatcher'
Oct 29 14:49:35 maude nm-dispatcher: req:1 'connectivity-change': new request 
(1 scripts)
Oct 29 14:49:35 maude nm-dispatcher: req:1 'connectivity-change': start running 
ordered scripts...
Oct 29 14:49:35 maude nm-dispatcher: req:2 'down' [wlp37s0]: new request (1 
scripts)
Oct 29 14:49:35 maude nm-dispatcher: req:2 'down' [wlp37s0]: start running 
ordered scripts...
Oct 29 14:49:35 maude whoopsie[1303]: [14:49:35] Cannot reach: 
https://daisy.ubuntu.com
Oct 29 14:49:35 maude whoopsie[1303]: [14:49:35] Cannot reach: 
https://daisy.ubuntu.com
Oct 29 14:49:35 maude systemd[1]: Started Network Manager Script Dispatcher 
Service.
Oct 29 14:49:35 maude systemd[1]: Reached target Sleep.
Oct 29 14:49:35 maude systemd[1]: Starting Suspend...
Oct 29 14:49:35 maude systemd[1]: Starting 
systemd-resolved-update-resolvconf.service...
Oct 29 14:49:35 maude systemd[1]: Started 
systemd-resolved-update-resolvconf.service.
Oct 29 14:49:35 maude wpa_supplicant[1134]: nl80211: deinit ifname=wlp37s0 
disabled_11b_rates=0
Oct 29 14:49:37 maude lightdm[1069]: g_object_unref: assertion 'G_IS_OBJECT 
(object)' failed
Oct 29 14:49:37 maude systemd[1]: Created slice User Slice of lightdm.
Oct 29 14:49:37 maude systemd[1]: Starting User Manager for UID 111...
Oct 29 14:49:37 maude systemd[1]: Started Session c3 of user lightdm.
Oct 29 14:49:37 maude systemd[2761]: Reached target Timers.
Oct 29 14:49:37 maude systemd[2761]: Starting D-Bus User Message Bus Socket.
Oct 29 14:49:37 maude systemd[2761]: Reached target Paths.
Oct 29 14:49:37 maude systemd[2761]: Listening on D-Bus User Message Bus Socket.
Oct 29 14:49:37 maude systemd[2761]: Reached target Sockets.
Oct 29 14:49:37 maude systemd[2761]: Reached target Basic System.
Oct 29 14:49:37 maude systemd[2761]: Reached target Default.
Oct 29 14:49:37 maude systemd[2761]: Startup finished in 19ms.
Oct 29 14:49:37 maude systemd[1]: Started User Manager for UID 111.
Oct 29 14:49:37 maude systemd[2761]: Started D-Bus User Message Bus.
Oct 29 14:49:37 maude dbus-daemon[2780]: Activating via systemd: service 
name='org.gtk.vfs.Daemon' unit='gvfs-daemon.service'
Oct 29 14:49:37 maude systemd[2761]: Starting Virtual filesystem service...
Oct 29 14:49:37 maude org.a11y.atspi.Registry[2782]: SpiRegistry daemon is 
running with well-kno