[Bug 1741839] Re: gdm3 lock screen (not log in) freezes sometime
** Changed in: gdm3 (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1741839 Title: gdm3 lock screen (not log in) freezes sometime To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1741839/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1741839] Re: gdm3 lock screen (not log in) freezes sometime
Here's what I got right when it freezed: Jan 19 12:57:31 yassine-hp-notebook systemd-logind[1220]: Lid opened. Jan 19 12:57:31 yassine-hp-notebook gnome-shell[2310]: Failed to apply DRM plane transform 0: Permission denied Jan 19 12:57:31 yassine-hp-notebook gnome-shell[2310]: Failed to read EDID from 'eDP-1': No such file or directory Jan 19 12:57:31 yassine-hp-notebook gnome-shell[2310]: Failed to read EDID from 'eDP-1': No such file or directory Jan 19 12:57:31 yassine-hp-notebook gnome-shell[2310]: Failed to read EDID from 'eDP-1': No such file or directory After it freezed, I was still able to enter commands through SSH and the machine responded normally, which I think confirms that only gnome-shell is affected by this bug. ** Also affects: gnome-shell (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1741839 Title: gdm3 lock screen (not log in) freezes sometime To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1741839/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1741839] Re: gdm3 lock screen (not log in) freezes sometime
Could these errors be related to the bug? Jan 17 11:44:00 yassine-hp-notebook systemd-logind[1235]: Lid closed. Jan 17 11:44:00 yassine-hp-notebook gnome-shell[2290]: Failed to apply DRM plane transform 0: Permission denied Jan 17 11:44:00 yassine-hp-notebook gnome-shell[2290]: drmModeSetCursor2 failed with (Permission denied), drawing cursor with OpenGL from now on Jan 17 11:44:00 yassine-hp-notebook gnome-shell[2290]: Failed to read EDID from 'eDP-1': No such file or directory Jan 17 11:44:00 yassine-hp-notebook gnome-shell[2290]: Failed to read EDID from 'eDP-1': No such file or directory Jan 17 11:44:00 yassine-hp-notebook gnome-shell[2290]: Failed to read EDID from 'eDP-1': No such file or directory Jan 17 11:44:00 yassine-hp-notebook gnome-shell[2290]: Failed to read EDID from 'eDP-1': No such file or directory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1741839 Title: gdm3 lock screen (not log in) freezes sometime To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1741839/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1741839] Re: gdm3 lock screen (not log in) freezes sometime
Now it is happening also before sliding the date/time screen up. Unfortunately, It only happened when I was not watching the log. I am trying to keep an android tablet connected via SSH to the affected machine watching the outputs of that command you gave me most of the time, so I hope I will get what you need as soon as possible. ** Description changed: - Sometimes when I slide the lock screen with time and date up to input my - password to unlock, everything freezes and I am unable to do anything - but to hard reboot. I am talking about the lock screen (logged in - already just locked). + Sometimes when I open the lid of my laptop to input my password to + unlock, everything freezes and I am unable to do anything but to hard + reboot. I am talking about the lock screen (logged in already just + locked). Ubuntu 17.10 gdm3 version: 3.26.1-3ubuntu3 gnome-shell version: 3.26.2-0ubuntu0.1 - --- + --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: GNOME DistroRelease: Ubuntu 17.10 InstallationDate: Installed on 2016-12-19 (384 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Package: gdm3 3.26.1-3ubuntu3 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13 Tags: artful wayland-session third-party-packages Uname: Linux 4.13.0-21-generic x86_64 UpgradeStatus: Upgraded to artful on 2017-10-20 (80 days ago) UserGroups: adm cdrom dialout dip lpadmin lxd plugdev sambashare sudo video _MarkForUpload: True mtime.conffile..etc.gdm3.custom.conf: 2017-06-17T01:23:09.018818 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1741839 Title: gdm3 lock screen (not log in) freezes sometime To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1741839/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1741839] Re: gdm3 lock screen (not log in) freezes sometime
No thanks, we don't need any of those. I suggest next you should: 1. Install SSH: sudo apt install openssh-server 2. Log into the affected machine remotely from a second machine using ssh. 3. On the second machine start watching the log: journalctl -f 4. On the affected machine: reproduce the freeze. 5. Copy/screenshot/photo the final state of the log and provide it here. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1741839 Title: gdm3 lock screen (not log in) freezes sometime To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1741839/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1741839] Re: gdm3 lock screen (not log in) freezes sometime
There are some files but they are related to crashes of Nautilus and Totem. Should I include those? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1741839 Title: gdm3 lock screen (not log in) freezes sometime To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1741839/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1741839] Re: gdm3 lock screen (not log in) freezes sometime
Thanks. I can't see anything that might explain this in your log. Did you find anything in /var/crash ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1741839 Title: gdm3 lock screen (not log in) freezes sometime To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1741839/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1741839] Re: gdm3 lock screen (not log in) freezes sometime
apport information ** Tags added: apport-collected artful third-party-packages wayland- session ** Description changed: Sometimes when I slide the lock screen with time and date up to input my password to unlock, everything freezes and I am unable to do anything but to hard reboot. I am talking about the lock screen (logged in already just locked). Ubuntu 17.10 gdm3 version: 3.26.1-3ubuntu3 gnome-shell version: 3.26.2-0ubuntu0.1 + --- + ApportVersion: 2.20.7-0ubuntu3.7 + Architecture: amd64 + CurrentDesktop: GNOME + DistroRelease: Ubuntu 17.10 + InstallationDate: Installed on 2016-12-19 (384 days ago) + InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) + Package: gdm3 3.26.1-3ubuntu3 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13 + Tags: artful wayland-session third-party-packages + Uname: Linux 4.13.0-21-generic x86_64 + UpgradeStatus: Upgraded to artful on 2017-10-20 (80 days ago) + UserGroups: adm cdrom dialout dip lpadmin lxd plugdev sambashare sudo video + _MarkForUpload: True + mtime.conffile..etc.gdm3.custom.conf: 2017-06-17T01:23:09.018818 ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1741839/+attachment/5032713/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1741839 Title: gdm3 lock screen (not log in) freezes sometime To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1741839/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1741839] Re: gdm3 lock screen (not log in) freezes sometime
Please run this command to collect more information: apport-collect 1741839 And then please look in /var/crash for any crash files. If you find any then please run: ubuntu-bug /var/crash/YOURFILE.crash and tell us what happens. ** Changed in: gdm3 (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1741839 Title: gdm3 lock screen (not log in) freezes sometime To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1741839/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
