[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

The original issue reported here was fixed.

The other issue people are seeing is bug #1803604, so let's continue the
conversation there.

** Changed in: libreoffice (Ubuntu)
   Status: Confirmed => Fix Released

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[Bug 1748895] Re: LO unable to find a working email configuration

[Bug Watch Updater]

Launchpad has imported 14 comments from the remote bug at
https://bugs.documentfoundation.org/show_bug.cgi?id=116211.

If you reply to an imported comment from within Launchpad, your comment
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On 2018-03-05T17:13:13+00:00 Bernard Moreton wrote:

Description:
When tools/options/internet/email is set to /usr/bin/claws-mail, send by email 
fails.  If it's unsert, to allow a default of xdg-email, it still fails, and if 
it's explicitly set to /usr/bin/xdg-email it still does not work.  Trying to 
Send now leaves me in limbo, somewhere between LO and my email client (Claws), 
with neither having focus, so alt-tab gets me nowhere until I manually reassert 
focus on one or the other.
Build ID: 1:6.0.2~rc1-0ubuntu0.16.04.1~lo1
on Ubunto 16.04.4 LTS

Help (on tools/options/internet/email) is not at all helpful,
and Browse isn't either - on my system it includes claws-mail.

If I select xdg-email, then I get the same result s for Claws.
xdg-email --attach  works fine for me from the command line.

If AppArmor has to be enforced, then suitable documentation should be
provided for new users.  It seems that security is now a step ahead of
usability?

Steps to Reproduce:
1.Set email cliednt (tools/options) to claws-mail or xdg-email
2.send (current) document as attachment
3.

Actual Results:  
Neither LO nor email client has focus, and nothing happens

Expected Results:
Document should be properly attached to n (draft) email


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Always worked fine until 6.0


User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/538.1 (KHTML, like 
Gecko) QupZilla/1.8.9 Safari/538.1

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1748895/comments/18


On 2018-03-06T07:32:06+00:00 Olivier Tilloy wrote:

Tested and I can reproduce the issue when claws-mail is the default
e-mail client on the system, even with apparmor profiles disabled (so
unlikely to be an apparmor-related issue).

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1748895/comments/20


On 2018-03-06T08:14:20+00:00 Dgp-mail wrote:

(In reply to Olivier Tilloy from comment #1)
> Tested and I can reproduce the issue

Olivier, if you can reproduce the issue, you can change status to NEW (I
did it,because of your comment)

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1748895/comments/21


On 2018-09-17T11:16:48+00:00 Bernard Moreton wrote:

Send by email still fails in 6.1.1.2.
This is disappointing, since 'sending' a document is a basic operation, which 
users would naturally expect.  As noted, this all worked prior to 6.0, so it's 
a regression.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1748895/comments/22


On 2018-09-17T13:14:22+00:00 Bernard Moreton wrote:

I see a similar report on Apache OpenOffice, also on the Ubuntu bug reports.
Following a hint from the latter, I deleted the entry "/usr/bin/claws-mail" in 
Tools/Options/Internet/Email and tried again to send a document.  This time no 
error was reported to the GUI, but I'd called soffice from the commandline, and 
there an error had appeared "/usr/lib/libreoffice/program/senddoc: 361: 
/usr/lib/libreoffice/program/senddoc: /usr/bin/claws-mail: Permission denied"

A long listing shows
-rwxr-xr-x 1 root root 3950472 Dec 17  2017 /usr/bin/claws-mail
which looks ok?

I'll restore the setting in Tools/Options, since a visible error message
is better than an invisible one!

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1748895/comments/23


On 2018-09-18T09:50:33+00:00 Bernard Moreton wrote:

I modified 'senddoc' temporarily, to 'echo' the claws-mail command, and opened 
my testfile again from the commandline.  That showed 
/usr/bin/claws-mail --attach 
/tmp/lu35337hoq3k.tmp/lu35337hoq3n.tmp/errors_090715.odt
(all on one line).

A further edit to 'ls' the attachment file gave
/usr/lib/libreoffice/program/senddoc: 363: 
/usr/lib/libreoffice/program/senddoc: ls: Permission denied

Running the claws-mail command from the commandline (while LO was still
open) gave a similar result: file does not exist, or no permission.

Doing 'ls -l' from the command line shows the file still existing, with
directory permissions restricted to me as the owner.

A permissions problem, then?  But I can't see what it is.

Reply at:

[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

Re-opening per user comment and upstream report.

** Changed in: libreoffice (Ubuntu)
   Status: Fix Released => Confirmed

** Bug watch added: Document Foundation Bugzilla #116211
   https://bugs.documentfoundation.org/show_bug.cgi?id=116211

** Also affects: df-libreoffice via
   https://bugs.documentfoundation.org/show_bug.cgi?id=116211
   Importance: Unknown
   Status: Unknown

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[Bug 1748895] Re: LO unable to find a working email configuration

[Bernard Moreton]

The problem still affects me:
Ubuntu 18.04.1
LO 6.1.1.2
claws-mail
senddoc will not call claws-mail, or 'ls', or 'sleep'

See LibreOffice Bugzilla:  Bug 116211 - LO Send by email fails in Writer

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[Bug 1748895] Re: LO unable to find a working email configuration

[David van der Wal]

Confirm fixed under latest libreOffice update, and Ubuntu MATE 16.04
Thanks

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[Bug 1748895] Re: LO unable to find a working email configuration

[cement_head]

Okay, works now if  is deleted and client is left


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[Bug 1748895] Re: LO unable to find a working email configuration

[Rico Tzschichholz]

Please try to unset your email-client inside of libreoffice settings,
and rely on the system-wide setting which can be made in e.g. gnome-
control-center

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[Bug 1748895] Re: LO unable to find a working email configuration

[cement_head]

Nope.  Still broken.

$ soffice
/usr/lib/libreoffice/program/senddoc: 277: 
/usr/lib/libreoffice/program/senddoc: /usr/bin/evolution: Permission denied

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[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

This is fixed in libreoffice 6.0.1 in ubuntu 18.04, and will be fixed in
the next update in the PPA for 16.04 (6.0.2).

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[Bug 1748895] Re: LO unable to find a working email configuration

[David van der Wal]

apt policy libreoffice-common 
libreoffice-common:
  Installed: 1:6.0.1~rc1-0ubuntu0.16.04.1~lo1
  Candidate: 1:6.0.1~rc1-0ubuntu0.16.04.1~lo1
  Version table:
 *** 1:6.0.1~rc1-0ubuntu0.16.04.1~lo1 500
500 http://ppa.launchpad.net/libreoffice/ppa/ubuntu xenial/main amd64 
Packages
500 http://ppa.launchpad.net/libreoffice/ppa/ubuntu xenial/main i386 
Packages
100 /var/lib/dpkg/status
 1:5.1.6~rc2-0ubuntu1~xenial3 500
500 http://au.archive.ubuntu.com/ubuntu xenial-updates/main amd64 
Packages
500 http://au.archive.ubuntu.com/ubuntu xenial-updates/main i386 
Packages
500 http://security.ubuntu.com/ubuntu xenial-security/main amd64 
Packages
500 http://security.ubuntu.com/ubuntu xenial-security/main i386 Packages
 1:5.1.2-0ubuntu1 500
500 http://au.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
500 http://au.archive.ubuntu.com/ubuntu xenial/main i386 Packages

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Title:
  LO unable to find a working email configuration

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[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

Which version exactly? Can you please share the output of:

apt policy libreoffice-common

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[Bug 1748895] Re: LO unable to find a working email configuration

[David van der Wal]

Still present with LO6 and Thunderbird on Ubuntu 16.04.03

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[Bug 1748895] Re: LO unable to find a working email configuration

[Launchpad Bug Tracker]

This bug was fixed in the package libreoffice - 1:5.4.5-0ubuntu0.17.10.1

---
libreoffice (1:5.4.5-0ubuntu0.17.10.1) artful; urgency=medium

  * New upstream release (LP: #1748999)
- fixes CVE-2018-6871: Remote arbitrary file disclosure vulnerability via
  WEBSERVICE formula
  * debian/patches/apparmor-senddoc-fixes.patch: apparmor fixes for the
senddoc profile (LP: #1748895)

 -- Olivier Tilloy   Tue, 13 Feb 2018
11:25:01 +0100

** Changed in: libreoffice (Ubuntu)
   Status: Fix Committed => Fix Released

** CVE added: https://cve.mitre.org/cgi-bin/cvename.cgi?name=2018-6871

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[Bug 1748895] Re: LO unable to find a working email configuration

[cement_head]

Still in LO 6.0.x

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[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

And as a distro patch:
https://git.launchpad.net/~libreoffice/ubuntu/+source/libreoffice/commit/?id=cb98b45509c8fe810daba893e56df2003466e02a

** Changed in: libreoffice (Ubuntu)
   Status: In Progress => Fix Committed

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[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

Bug filed upstream: https://bugs.documentfoundation.org/show_bug.cgi?id=115659
And fixed proposed here: https://gerrit.libreoffice.org/#/c/49614/

** Bug watch added: Document Foundation Bugzilla #115659
   https://bugs.documentfoundation.org/show_bug.cgi?id=115659

** Changed in: libreoffice (Ubuntu)
   Status: Confirmed => In Progress

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[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

** Changed in: libreoffice (Ubuntu)
 Assignee: (unassigned) => Olivier Tilloy (osomon)

** Changed in: libreoffice (Ubuntu)
   Importance: Undecided => Medium

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[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

The path to the senddoc executable is incorrect in the apparmor profile:

  $ grep profile /etc/apparmor.d/usr.lib.libreoffice.program.senddoc
  profile libreoffice-senddoc 
/usr/lib/libreoffice//usr/lib{,32,64}/libreoffice/program/senddoc {

After fixing it and reloading the profile though, I'm seeing another
issue:

  /usr/lib/libreoffice/program/senddoc: 442:
/usr/lib/libreoffice/program/senddoc: /usr/bin/xdg-email: Permission
denied

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[Bug 1748895] Re: LO unable to find a working email configuration

[Bryan Quigley]

The senddoc profile is wrong like the other one was too - 
profile libreoffice-senddoc 
/usr/lib/libreoffice//usr/lib{,32,64}/libreoffice/program/senddoc {
  #include 

It still seems like the profile is missing xdg-email, which might be
needed too.

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[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

Corresponding apparmor entry in journalctl:

audit[1608]: AVC apparmor="ALLOWED" operation="exec" info="profile
transition not found" error=-13 profile="libreoffice-soffice"
name="/usr/lib/libreoffice/progrm/senddoc" pid=1608 comm="sh"
requested_mask="x" denied_mask="x" fsuid=1000 ouid=0
target="/usr/lib/libreoffice/program/senddoc"

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[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

Indeed, if I unload the apparmor profile for soffice.bin, sending the
current document as e-mail attachment works again.

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[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

And the following error is most likely related:

sh: 1: /usr/lib/libreoffice/program/senddoc: Permission denied

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[Bug 1748895] Re: LO unable to find a working email configuration

[Olivier Tilloy]

Confirmed. This appears to be a regression. I can observe the issue in
xenial and bionic, where the functionality used to work as expected in
previous versions (5.1.6 and 5.4.3, respectively).

** Changed in: libreoffice (Ubuntu)
   Status: New => Confirmed

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