[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-07-01 Thread Launchpad Bug Tracker
[Expired for gdm3 (Ubuntu) because there has been no activity for 60
days.]

** Changed in: gdm3 (Ubuntu)
   Status: Incomplete => Expired

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  Screen freeze for some time when unlocking

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-07-01 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Screen freeze for some time when unlocking

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-05-02 Thread Daniel van Vugt
Your bug 1759849 was definitely a duplicate of bug 1748450, so the
remaining problem here must be a different bug...

Please goto comment #26 :)

** This bug is no longer a duplicate of bug 1748450
   gnome-shell crashed with SIGTRAP in _g_log_abort() from 
g_log_default_handler() from default_log_handler(message="Connection to 
xwayland lost") from g_logv() from g_log() from 

** Changed in: gdm3 (Ubuntu)
   Status: Confirmed => Incomplete

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-05-02 Thread Alberto Donato
*** This bug is a duplicate of bug 1748450 ***
https://bugs.launchpad.net/bugs/1748450

@Daniel
I see #1748450 is marked as fix released now, but I still see this behavior 
(including Xwayland core dumps in my home) with latest bionic packages.
Should I open a new bug or unduplicate this one?

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-04-02 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1748450 ***
https://bugs.launchpad.net/bugs/1748450

Thanks. Duplicate of bug 1748450 then.

** This bug has been marked a duplicate of bug 1748450
   gnome-shell crashed with SIGTRAP in _g_log_abort() from 
g_log_default_handler() from default_log_handler(message="Connection to 
xwayland lost") from g_logv() from g_log() from 

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-29 Thread Alberto Donato
I just reproduced a crash, uploaded the crash files to
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1759849 and
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1759850

** Changed in: gdm3 (Ubuntu)
   Status: Incomplete => Confirmed

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-29 Thread Alberto Donato
I haven't seen any crash after latest updates, but I still have the
issue with screen freezing when coming out of the lock/blank screen.

Is there anything else I can do to track down the issue?

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-26 Thread Daniel van Vugt
Please:

(1) Only use the ubuntu-bug command to upload crash files:
ubuntu-bug /var/crash/_usr_bin_Xwayland.1000.crash 
Attaching crash files to existing bugs doesn't help us, and is a security risk 
for you.

(2) Update your system today, as an important fix to apport was released
today to help us stop *losing* crash files that should be created from
gnome-shell.

(3) Reboot and reproduce the issue, then run ubuntu-bug on any crash
files you find.

(4) Tell us here the IDs of all newly-created bugs from running 'ubuntu-
bug'.

** Changed in: gdm3 (Ubuntu)
   Status: Confirmed => Incomplete

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-26 Thread Alberto Donato
After leaving my PC alone for a few minutes I found it at the login
window and the session crashed.

Attached is the crash log

** Attachment added: "_usr_bin_Xwayland.1000.crash"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1756092/+attachment/5091625/+files/_usr_bin_Xwayland.1000.crash

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-26 Thread Alberto Donato
After leaving my PC alone for a few minutes I found it at the login
window and the session crashed.

Attached is the crash log. If it can be useful, I also have a 145Mb
Xwayland core dump from the same crash

** Attachment added: "_usr_bin_Xwayland.1000.crash"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1756092/+attachment/5091626/+files/_usr_bin_Xwayland.1000.crash

** Changed in: gdm3 (Ubuntu)
   Status: Incomplete => Confirmed

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-26 Thread Alberto Donato
Not when the system freezes for some time as described above. I'll see
if I get a crashdump when the session actually crashes

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-25 Thread Daniel van Vugt
Actually it sounds like the machine is busy dumping/reporting a crash.

Do you find any files in /var/crash ?

** Changed in: gdm3 (Ubuntu)
   Status: Confirmed => Incomplete

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-25 Thread Alberto Donato
This seems to have gotten worse after latest updates. Now if I leave the
PC for a while and the screen blanks, when I get and wake up the screen,
I find the login screen (and the previous session has creashed).

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-24 Thread Alberto Donato
** Changed in: gdm3 (Ubuntu)
   Status: Incomplete => Confirmed

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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  Screen freeze for some time when unlocking

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-23 Thread Alberto Donato
** Attachment added: "journalctl.log.gz"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1756092/+attachment/5088004/+files/journalctl.log.gz

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-23 Thread Alberto Donato
Uploaded the dmesg and journalctl log as requested

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-23 Thread Alberto Donato
** Attachment added: "kernel.log"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1756092/+attachment/5087994/+files/kernel.log

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-22 Thread Daniel van Vugt
That's unfortunate. Most of the kernel log is missing (!?). Can you re-
run dmesg per comment #15 on the original machine?

Please also attach output from 'journalctl -b' on the original machine.

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-22 Thread Alberto Donato
I attached the previous dmesg without apparmor errors (although I don't
see much useful in there)

** Attachment added: "kernel.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1756092/+attachment/5087121/+files/kernel.txt

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-21 Thread Daniel van Vugt
Thanks, but that's not a usable log. Please try this:

dmesg | grep -v apparmor > kernel.txt

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-21 Thread Alberto Donato
Attached a dmesg right after the issue occurred

** Attachment added: "dmesg"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1756092/+attachment/5086281/+files/dmesg

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-21 Thread Daniel van Vugt
Maybe a full kernel log (from dmesg) to see if USB or some other device
type is causing a hang in the kernel.

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-21 Thread Alberto Donato
Done. Is there any more info I can provide on the original machine?

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-20 Thread Daniel van Vugt
OK, please click 'Hide' on those comments with attachments from your
laptop.

This bug should be about the original machine only. Open a new bug for
your laptop if you like.

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-20 Thread Alberto Donato
Yes, the latter attachments are from my laptop, which shows the same issue.
Note that the issue happens on resume from screen standby, not resume from 
machine standby

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-19 Thread Daniel van Vugt
We're dealing with a lot of similar-sounding bugs so it would be
inappropriate to declare two separate machines as having the same bug
right now. Many different bugs have the same symptoms.

I suggest you open a new bug for your laptop. So are those attachments
from your laptop rather than the original machine this bug was about?

** Changed in: gdm3 (Ubuntu)
   Status: Confirmed => Incomplete

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-19 Thread Alberto Donato
Daniel,

I'll take a look at what that device is (I don't have access to that
computer today) but it's not a printer.

But as said, this behavior also happens on my laptop (also a fresh
bionic install). I've attached log from it right after the issue
occurred.

** Changed in: gdm3 (Ubuntu)
   Status: Incomplete => Confirmed

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-19 Thread Alberto Donato
apport information

** Tags added: apport-collected

** Description changed:

  When trying to unlock the machine, sometimes the screen freezes entirely 
(including mouse and keyboard input) for a long time either right away or after 
submitting the password.
  The freeze lasts for 10-20s, and sometimes the display goes into suspend.
  
  I've seen this behavior on both my computers, both fresh 18.04 installs.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gdm3 3.27.92-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3
  Uname: Linux 4.15.0-10-generic x86_64
  ApportVersion: 2.20.8-0ubuntu10
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Thu Mar 15 15:09:26 2018
  InstallationDate: Installed on 2018-02-25 (17 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180225)
  SourcePackage: gdm3
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.20.8-0ubuntu10
+ Architecture: amd64
+ CurrentDesktop: GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2018-01-11 (66 days ago)
+ InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180111)
+ Package: linux
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 4.15.0-12.13-generic 4.15.7
+ Tags:  bionic wayland-session
+ Uname: Linux 4.15.0-12-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip docker libvirt lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1756092/+attachment/5083753/+files/Dependencies.txt

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-15 Thread Daniel van Vugt
Alberto,

Your log shows some issues with a USB device that looks like it might be
causing some delays (on resume from sleep?). Looks like maybe an HP
printer?

Please try unplugging your USB devices and see if that avoids the issue.

** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: gdm3 (Ubuntu)
   Status: New => Incomplete

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

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[Bug 1756092] Re: Screen freeze for some time when unlocking

2018-03-15 Thread Alberto Donato
To clarify, this happens even if the password lock hasn't kicked in yet
but the display went into standby

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