[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
I don't believe that any special fix is need for ubiquity given that the bug and fix were in apt, so I'm setting this task to Invalid. ** Changed in: ubiquity (Ubuntu Bionic) Status: New => Invalid ** Tags removed: rls-bb-incoming -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
** Changed in: ubiquity (Ubuntu) Status: Incomplete => Confirmed ** Changed in: ubiquity (Ubuntu) Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
** Changed in: oem-priority Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
This bug was fixed in the package apt - 1.6.2 --- apt (1.6.2) unstable; urgency=medium * Fix build with new gtest (Closes: #897149) * Handle a missed case of timed out ip addresses (LP: #1766542) * Lower default network timeouts from 120s to 30s * apt-key: Pass all instead of gpg-agent to gpgconf --kill (LP: #1773992) * Fix lock counting in debSystem (LP: #1778547) * CI fixes: - tests: Do not expect requested-by if sudo was invoked by root - Run tests on GitLab CI - CI: Export DEBIAN_FRONTEND=noninteractive in all CI environments -- Julian Andres Klode Mon, 25 Jun 2018 17:15:10 +0200 ** Changed in: apt (Ubuntu Bionic) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
I had to tweak the time outs a bit, as I quickly get some errors from the networking stack (like 7s or so), but I could successfully verify the fix now, using a standard ubuntu:bionic lxd container, and modifying the routes, and setting a lower timeout: + ip r del default + ip r add default via 10.33.102.254 dev eth0 + ip -6 r del default + ip -6 r add default via fe80::689a:53ff:fe6f:8f85 dev eth0 RTNETLINK answers: File exists + cat + apt update -o acquire::http::timeout=1 Err:1 http://archive.ubuntu.com/ubuntu bionic InRelease Could not connect to archive.ubuntu.com:80 (91.189.88.162), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1360:8001::21), connection timed out Could not connect to archive.ubuntu.com:80 (91.189.88.152), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1560:8001::11), connection timed out Could not connect to archive.ubuntu.com:80 (91.189.88.149), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1560:8001::14), connection timed out Could not connect to archive.ubuntu.com:80 (91.189.88.161), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1360:8001::17), connection timed out Err:2 http://archive.ubuntu.com/ubuntu bionic-updates InRelease Could not connect to archive.ubuntu.com:80 (91.189.88.162). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (2001:67c:1360:8001::21). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (91.189.88.152), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1560:8001::11), connection timed out Could not connect to archive.ubuntu.com:80 (91.189.88.149), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1560:8001::14), connection timed out Could not connect to archive.ubuntu.com:80 (91.189.88.161), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1360:8001::17), connection timed out Reading package lists... Done Building dependency tree Reading state information... Done All packages are up to date. W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/bionic/InRelease Could not connect to archive.ubuntu.com:80 (91.189.88.162), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1360:8001::21), connection timed out Could not connect to archive.ubuntu.com:80 (91.189.88.152), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1560:8001::11), connection timed out Could not connect to archive.ubuntu.com:80 (91.189.88.149), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1560:8001::14), connection timed out Could not connect to archive.ubuntu.com:80 (91.189.88.161), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1360:8001::17), connection timed out W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/bionic-updates/InRelease Could not connect to archive.ubuntu.com:80 (91.189.88.162). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (2001:67c:1360:8001::21). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (91.189.88.152), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1560:8001::11), connection timed out Could not connect to archive.ubuntu.com:80 (91.189.88.149), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1560:8001::14), connection timed out Could not connect to archive.ubuntu.com:80 (91.189.88.161), connection timed out Could not connect to archive.ubuntu.com:80 (2001:67c:1360:8001::17), connection timed out W: Some index files failed to download. They have been ignored, or old ones used instead. real0m6.007s user0m0.139s sys 0m0.026s after 1.6.2: lxc exec bb -- bash $PWD/rep4 apt -y install $PWD/Downloads/*_1.6.2_amd64.deb + ip r del default + ip r add default via 10.33.102.254 dev eth0 + ip -6 r del default + ip -6 r add default via fe80::689a:53ff:fe6f:8f85 dev eth0 + cat + apt -y install /home/jak/Downloads/apt_1.6.2_amd64.deb /home/jak/Downloads/libapt-pkg5.0_1.6.2_amd64.deb Reading package lists... Done Building dependency tree Reading state information... Done Note, selecting 'apt' instead of '/home/jak/Downloads/apt_1.6.2_amd64.deb' Note, selecting 'libapt-pkg5.0' instead of '/home/jak/Downloads/libapt-pkg5.0_1.6.2_amd64.deb' The following package was automatically installed and is no longer required: libfreetype6 Use 'apt autoremove' to remove it. Suggested packages: apt-doc aptitude | synaptic | wajig dpkg-dev The following packages will be REMOVED: apt-utils ubuntu-minimal The following packages will be upgraded: apt libapt-pkg5.0 2 upgraded, 0 newly installed, 2 to remove and 0 not upgraded. Need to get 0 B/1966 kB of archives. After this operation, 835 kB disk space will be
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
Hello Robert, or anyone else affected, Accepted apt into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/apt/1.6.2 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested and change the tag from verification-needed-bionic to verification-done-bionic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-bionic. In either case, without details of your testing we will not be able to proceed. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance! ** Changed in: apt (Ubuntu Bionic) Status: In Progress => Fix Committed ** Tags added: verification-needed verification-needed-bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
** Description changed: - When the machine is behind a proxy server, the installation will block - for a while (several minutes) to retrieve the package lists. The - timeouts are too long and makes user feels the machine may have some - problems. + [Impact] + APT takes a long time to notice when certain connections time out + + [Test case] + * Change the default route to not route stuff successfully (wrong gateway, + for example) + * Make your sources.list look like this: + + deb http://archive.ubuntu.com/ubuntu bionic main restricted + deb http://archive.ubuntu.com/ubuntu bionic-updates main restricted + + * Run apt update + + You should see that it fails with a long verbose error message for the + first entry, with all possible IP addresses listed in it; while for the + second one it fails with just "Unable to connect to + archive.ubuntu.com:http:" as it recognizes it has been blacklisted. + + [Original bug report] + When the machine is behind a proxy server, the installation will block for a while (several minutes) to retrieve the package lists. The timeouts are too long and makes user feels the machine may have some problems. The symptom is similar with bug #14599, but it seems the apt-setup module was rewritten. Another method to trigger this issue is to make the machine cannot access to the Internet, for instance: a wrong gateway. Image: 16.04 ** Description changed: [Impact] APT takes a long time to notice when certain connections time out [Test case] - * Change the default route to not route stuff successfully (wrong gateway, - for example) + * Change the default route to not route stuff successfully (wrong gateway, + for example) * Make your sources.list look like this: deb http://archive.ubuntu.com/ubuntu bionic main restricted deb http://archive.ubuntu.com/ubuntu bionic-updates main restricted * Run apt update You should see that it fails with a long verbose error message for the first entry, with all possible IP addresses listed in it; while for the second one it fails with just "Unable to connect to archive.ubuntu.com:http:" as it recognizes it has been blacklisted. + [Regression potential] + APT will not attempt to retry the host given that it could not connect to it for previous entries. If your network recovered in the meantime, it might update less than previously. + [Original bug report] When the machine is behind a proxy server, the installation will block for a while (several minutes) to retrieve the package lists. The timeouts are too long and makes user feels the machine may have some problems. The symptom is similar with bug #14599, but it seems the apt-setup module was rewritten. Another method to trigger this issue is to make the machine cannot access to the Internet, for instance: a wrong gateway. Image: 16.04 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
** Changed in: apt (Ubuntu Bionic) Status: New => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
This bug was fixed in the package apt - 1.7.0~alpha0ubuntu2 --- apt (1.7.0~alpha0ubuntu2) cosmic; urgency=medium [ David Kalnischkies ] * Add boilerplate plural form to po/apt-all.pot * don't try SRV requests based on IP addresses * use 127.0.0.1 instead of localhost as default Tor proxy * Extend apt build-dep pkg/release to switch dep as needed * Support release selector for volatile files as well * Start pkg records for deb files with dpkg output * Deprectate buggy/incorrect Rls/PkgFile::IsOk methods * Support --with-source in show & search commands * Support local files as arguments in show command (Closes: 883206) * Drop alternative URIs we got a hash-based fail from * Handle by-hash URI construction more centrally * Don't force the same mirror for by-hash URIs * Reword error for timed out read/write on SOCKS proxy (Closes: #898886) * Don't show acquire warning for "hidden" components (Closes: #879591) * Use a steady clock source for progress reporting * Use steady clock source for bandwidth limitation [ Filipe Brandenburger ] * Update .gitignore * Increase debug verbosity in `apt-get autoremove` * Extend test-apt-get-autoremove to check debug output [ Julian Andres Klode ] * tests: Do not expect requested-by if sudo was invoked by root * Run tests on GitLab CI * Handle a missed case of timed out ip addresses (LP: #1766542) * Lower default timeout from 120s to 30s * apt-key: Pass all instead of gpg-agent to gpgconf --kill (LP: #1773992) * Fix lock counting in debSystem [ annadane ] * Add verb 'be' to NEWS entry for 1.5~beta1 (Closes: 892792) [ Алексей Шилин ] * Russian program translation update (Closes: 898797) [ Frans Spiesschaert ] * Dutch program translation update (Closes: #900589) * Dutch manpage translation update (Closes: #900602) -- Julian Andres Klode Tue, 19 Jun 2018 17:12:51 +0200 ** Changed in: apt (Ubuntu) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
** Changed in: apt (Ubuntu) Status: Triaged => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
** Tags added: id-5af9ea356db8cb2d4eb3d4e7 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
For the apt side, that's the first commit in https://salsa.debian.org/apt-team/apt/merge_requests/18/ I'll also upload that to bionic eventually; but xenial would also need the happy eyeballs changes, which were a bit large (although, isolated). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
I don't think we can realistically go lower than 2x30s - I think the intention is to add the mirror and security separately and comment them out if they don't work or something, so they need to be in seperate apt runs. Unless, of course, we write a tool in python or something that does update there and inspects failures and checks which hosts errored out; then we can do it in one. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
It seems we are experiencing a bug in apt in bionic WRT the 90s timeout. With happy eyeballs, we added a new place where stuff can timeout; and we did not mark these IP addresses as failed, hence they were always retried, and thus you saw it attempting to connect 3 times to tw.archive.ubuntu.com. With that fixed, we should be down to 30s instead of 90s. That said, I cannot reproduce that as connect() fails for me with "No Route to Host" after 3 seconds, so I might have missed something. ** Changed in: apt (Ubuntu) Status: New => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
@Julian, Here is the archive of logs. Sorry I forgot to attach it before. ** Attachment added: "var-log-installer-18_04.tgz" https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1766542/+attachment/5143739/+files/var-log-installer-18_04.tgz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
I don't see how we can achieve an overall timeout. We only have per connect() timeouts available, and we run multiple apt processes / fetches. We can limit the individual connect() timeout to 30s, but overall? I think we do one attempt for archive.ubuntu.com / mirror and a another for security, so we should be looking at a one minute timeout overall. In fact, apt-setup already sets a timeout of 30 seconds for the updates. Now about the 16.04 log: I'm not sure about networking, is that an IPv6-only network? It times out for security.ubuntu.com after 3 minutes, which is expected for 6 addresses (and security.u.c resolves to 6 IPv4 and 6 IPv6 addresses). With 18.04 apt, this should time out in roughly 32 seconds (6 , which seems to match the second 18.04 result. Not sure why it times out in 90 seconds of file 1 of 3, though. Do you have logs? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
Hi @Steve, IMO, it would be great that the period is less than 30 seconds in total. In this case, the updating operation is always failed. Users should know that the Internet is not available before setting a proxy server. They may expect to have a minimum timeout or pre-configure the proxy server before installation. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
> Significant blockings - > "Retrieving file 1 of 3", 90 seconds > "Retrieving file 1 of 1", 32 seconds Does this mean that in 18.04, the full delay you see is 122 seconds? Is that considered acceptable, or not? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
Image: ubuntu-18.04-desktop-amd64.iso Significant blockings - "Retrieving file 1 of 3", 90 seconds "Retrieving file 1 of 1", 32 seconds The behavior is different from 16.04. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
Here is how I setup the environment: 1. prepare a broadband gateway. This time I use LEDE with VirtualBox. I can upload the VM image if necessary. 2. add a firewall rule on the gateway: all http/https traffic from LAN port will be redirected to a IP which is not used by any machine. 3. install Ubuntu and check the behavior. I can reproduce the issue with this environment. Even though, I'm not sure if this is exactly the same with the customer's environment. @Steve, Yes, We are using oem-config mode. With the normal mode, because it uses less archives and apt operations, the blocking time is shorter. Please see my following comments, I'll provide my results of the official 16.04 and 18.04 image. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
Image: ubuntu-16.04.4-desktop-amd64.iso Significant blockings - "Retrieving file 1 of 93", 30 seconds "Retrieving file 1 of 31", 3 minutes ** Attachment added: "var-log-installer-16_04.tgz" https://bugs.launchpad.net/oem-priority/+bug/1766542/+attachment/5141168/+files/var-log-installer-16_04.tgz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
OK, so archive.ubuntu.com has 4 and 4 A entries, meaning that 16.04 waits 16 minutes (8 * 2 minutes) 18.04 waits 2 minutes, 2 seconds (2 minutes + 8 * 250 milliseconds) Now we can shorten that further to one of the following: * 12 seconds (10 + 8 * 250 ms) * 22 seconds (20 + 8 * 250 ms) * 32 seconds (30 + 8 * 250 ms) 30 seconds seems like a good conservative choice with reasonable behavior. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
The default time out now is: - 120s * #ip-addresses before bionic - 120s + 250ms * #ip-addresses for bionic That's a substantial improvement. I still think we should lower the timeout from 120s to 20s for cosmic, bringing this down to 20s + 250ms * #ipaddr (if we estimate up to 4 ip addresses, it will succeed or fail within 21s). I'd be open to backporting happy-eyeballs to xenial too, once it has spent some more time in bionic. The changes are local to a single file (methods/connect.cc), but they are quite big relative to that file, so we should be careful. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
I've been considering lowering the timeout in apt from 120s to something like 10-30s for a year or two, but there's been some concern about high- latency connections. I personally do not think that 120s is a sensible timeout for one round trip. There are also several options to prevent this issue on the network side: - do not provide DNS servers / resolve internet names - do not drop packets, but reject them - point a SRV record in your DNS server to a working HTTP host (either serving the archive, or 404, as long as it connects, it should be fine) We also had the same issue on some IPv6+IPv4 systems where the IPv6 is not reachable, but that's fixed in cosmic with happy eyeballs falling back to the next host within milliseconds (trying more and more hosts in parallel until one works). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
Robert, can you please provide complete steps to reproduce this bug? My understanding from discussion elsewhere that this is specific to oem- config mode; is that correct? If your network is incorrectly configured and you have a route to the Internet but traffic is dropped, it is expected that an initial connection to the apt mirror will have to hit a tcp connection timeout (by default, ~128 seconds); so that might qualify as "several minutes". What behavior are you seeing that is "too long", and how long do you expect this to take? ** Changed in: ubiquity (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
** Tags added: rls-bb-incoming -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
** Changed in: ubiquity (Ubuntu) Importance: Undecided => High ** Also affects: apt (Ubuntu) Importance: Undecided Status: New ** Also affects: apt (Ubuntu Bionic) Importance: Undecided Status: New ** Also affects: ubiquity (Ubuntu Bionic) Importance: High Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
Tried the 18.04 daily build (http://cdimage.ubuntu.com/ubuntu/daily- live/20180424/bionic-desktop-amd64.iso), and it has the same issue. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
need test results on 18.04. ** Changed in: oem-priority Status: New => Confirmed ** Changed in: oem-priority Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server
** Also affects: oem-priority Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766542 Title: Installation blocks when the machine is behind a proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1766542/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs