[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-07-13 Thread Christopher M. Penalver
Thomas Diesenreiter, this bug report is being closed due to your last
comment
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1771204/comments/22
regarding how you consider this issue closed. For future reference you
can manage the status of your own bugs by clicking on the current status
in the yellow line and then choosing a new status in the revealed drop
down box. You can learn more about bug statuses at
https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
to report this bug and helping to make Ubuntu better. Please submit any
future bugs you may find.

** Changed in: linux (Ubuntu)
   Importance: Low => Undecided

** Changed in: linux (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-07-13 Thread Thomas Diesenreiter
ad 1) When I boot the old kernel, the lines start to appear. They stay as long 
as I run the old kernel. When I boot the new kernel, they are there at the 
beginning and then slowly fade away and never come again.
ad 2)3) Even if the cause was different, the reported behavior is the same.

Anyway, its fixed now. Thanks for your help.

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  Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-07-13 Thread Christopher M. Penalver
Thomas Diesenreiter:

1)
>"Yes, but thats a onetime thing."

To clarify, if you boot into one kernel back from Proposed, then back
into Proposed, do you then have the issue only on the first boot?

2)
>"See the link I posted in the original report"

That report has been resolved for the original reporter since kernel
3.10-rc4, and has nothing to do with your issue.

3)
>"People there reported similar behaviour..."

Unfortunately, what other people reported isn't relevant. What is
though, is what you confirmed with your hardware.

** Description changed:

- My laptop was running fine for years, but after the latest update to 18.04 
and the reboot there were horizontal lines everywhere. It seems like its a 
regression of an older bug, because its the same bug with the same strange 
behaviour as listed here:
- https://bugs.freedesktop.org/show_bug.cgi?id=64332
+ My laptop was running fine for years, but after the latest update to
+ 18.04 and the reboot there were horizontal lines everywhere.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Mon May 14 22:31:29 2018
  DistUpgraded: 2018-05-11 10:45:03,937 DEBUG Running PostInstallScript: 
'./xorg_fix_proprietary.py'
  DistroCodename: bionic
  DistroVariant: ubuntu
  DkmsStatus:
-  virtualbox, 5.2.10, 4.13.0-41-generic, x86_64: installed
-  virtualbox, 5.2.10, 4.15.0-20-generic, x86_64: installed
+  virtualbox, 5.2.10, 4.13.0-41-generic, x86_64: installed
+  virtualbox, 5.2.10, 4.15.0-20-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
-  Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] 
(rev 09) (prog-if 00 [VGA controller])
-Subsystem: Samsung Electronics Co Ltd 3rd Gen Core processor Graphics 
Controller [144d:c0f9]
+  Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] 
(rev 09) (prog-if 00 [VGA controller])
+    Subsystem: Samsung Electronics Co Ltd 3rd Gen Core processor Graphics 
Controller [144d:c0f9]
  InstallationDate: Installed on 2013-11-21 (1635 days ago)
  InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 
(20131017)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3F
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic 
root=/dev/mapper/ubuntu--gnome--vg-root ro vesafb.invalid=1 drm.debug=0xe 
plymouth:debug
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to bionic on 2018-05-11 (3 days ago)
  dmi.bios.date: 04/26/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P00ACX
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP900X3F-K01DE
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrP00ACX:bd04/26/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3F:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP900X3F-K01DE:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.family: ChiefRiver System
  dmi.product.name: 900X3F
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.92+git1805100630.cb592a~oibaf~b
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.2~git1805140730.ff7521~oibaf~b
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.2~git1805140730.ff7521~oibaf~b
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
  xserver.bootTime: Fri Apr 22 16:22:53 2016
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id1495 
-  vendor BOE
+  product id1495
+  vendor BOE
  xserver.version: 2:1.17.2-1ubuntu9.1

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  Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-07-13 Thread Thomas Diesenreiter
Yes, but thats a onetime thing. The bug somehow "burns" into the system, and it 
needs time to "heal". Now, when I start the machine, I don't have any issues. 
Thats why I called it weird, I've never seen something like this.
See the link I posted in the original report: 
https://bugs.freedesktop.org/show_bug.cgi?id=64332
People there reported similar behaviour: "Update to the comment above: Even if 
the lines were not gone after the reboot with the new kernel, there are no new 
lines and the old ones seem to disappear one by one over time. It kindof 
"heals". This is a VERY strange bug, but maybe fixed after all. Just to let you 
all know, don't despair if the reboot does not fix the lines promptly. Shuffle 
around some windows and see."

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-07-13 Thread Christopher M. Penalver
Thomas Diesenreiter, as per your comment 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1771204/comments/16 :
>"Although it takes about 30 minutes after the booting with the new kernel for 
>the lines to slowly vanish."

Were you mistaken that the Proposed kernel took 30 minutes after booting
for issue to go away?

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-07-13 Thread Thomas Diesenreiter
Ad CHristopher: Maybe you read my last comment wrong? The latest kernel
did fix the bug, so the bug can get closed now, in my humble opinion.

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-07-13 Thread Christopher M. Penalver
Thomas Diesenreiter:

1) Given the Proposed kernel didn't resolve the issue, this is not a
duplicate of LP#1773520. Hence, to keep this relevant to upstream, one
would want to periodically check for, and test the latest mainline
kernel (now 4.18-rc4) as it is released.

Could you please advise?

2) If reproducible in latest mainline, could you please test drm-tip?

3) If reproducible in drm-tip, could you please confirm the regression
commit following
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1771204/comments/10
? The article was written for people who don't know anything about
linux, so it is easy to follow.

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-07-13 Thread Thomas Diesenreiter
Just tested with the latest proposed kernel: It's working. Although it takes 
about 30 minutes after the booting with the new kernel for the lines to slowly 
vanish. Truly a weird bug.
Thanks for the help, Christopher and Frank!

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-06-21 Thread Christopher M. Penalver
Thomas Diesenreiter, a potential fix for your problem is in the Proposed
repository. See https://wiki.ubuntu.com/Testing/EnableProposed for
documentation how to enable and use -proposed.

If you test this and it addresses the issue, this is likely a duplicate
of LP#1773520, so feel free to mark it so.

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-06-17 Thread Thomas Diesenreiter
Cool, I will report back as soon as the patch lands in the Ubuntu kernel if it 
works.
Thanks a lot for your help!

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-06-17 Thread Frank Winklmeier
I was able to identify the offending commits on 16.04 and it was
reported to Intel: https://bugs.freedesktop.org/show_bug.cgi?id=106943

** Bug watch added: freedesktop.org Bugzilla #106943
   https://bugs.freedesktop.org/show_bug.cgi?id=106943

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-30 Thread Christopher M. Penalver
Thomas Diesenreiter, to advise, given you have the hardware, it is best
if you test reverting/adding of the potential regression commit, to
confirm it is, in fact, the correct commit. When you aren't as busy,
feel free to check out the bisect article as it is written for folks who
know nothing about linux.

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-30 Thread Christopher M. Penalver
** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-30 Thread Thomas Diesenreiter
Hi there,

I fear that I do not have the time to do such in-depth debugging atm. As I 
said, I used the latest kernel with my previous 17.10 install without this 
problem, and it occurred with the first kernel of the 18.04 release. I know 
that it would be easier for you to know the specific kernel version where the 
digression was introduced, but maybe it would be possible to have a look at the 
old bug here (https://bugs.freedesktop.org/show_bug.cgi?id=64332) and take a 
look at the specific files which got patched back then to find the digression. 
I'm just a php coder, so my knowledge about kernel development is too limited 
to take a look into it myself.

** Bug watch added: freedesktop.org Bugzilla #64332
   https://bugs.freedesktop.org/show_bug.cgi?id=64332

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-29 Thread Christopher M. Penalver
Thomas Diesenreiter, the next step is to fully commit bisect from 4.13.4
to 4.15.17, in order to identify the last good kernel commit, followed
immediately by the first bad one. This will allow for a more expedited
analysis of the root cause of your issue. Could you please do this
following https://wiki.ubuntu.com/Kernel/KernelBisection ?

Please note, finding adjacent kernel versions, or providing a commit
without testing it and reverting it is not fully commit bisecting.

Also, the kernel release names are irrelevant for the purposes of
bisecting.

It is most helpful that after the bad commit (not kernel version) has
been confirmed via testing, you then mark this report Status Confirmed.

Thank you for your help.

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-29 Thread Christopher M. Penalver
** Tags removed: kernel-bug-exists-upstream-4.17.0-041700rc6-generic
** Tags added: kernel-bug-exists-upstream-4.17-rc6

** Tags removed: kernel-bug-exists-upstream
** Tags added: needs-upstream-testing

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  Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-29 Thread Thomas Diesenreiter
Tested it with 4.17.0-041700rc6-generic, the bug still exists.

** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-4.17.0-041700rc6-generic

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-26 Thread Frank Winklmeier
Sure, no problem. Separate bug for 16.04 created:
https://bugs.launchpad.net/ubuntu/+source/linux-hwe/+bug/1773581

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-26 Thread Christopher M. Penalver
Frank Winklmeier, it will help immensely if you use the computer the problem is 
reproducible with, and provide necessary debugging logs by filing a new report 
with Ubuntu via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-26 Thread Frank Winklmeier
I am seeing the exact same problem on a Samsung NP900X3G after the most
recent kernel update for Ubuntu 16.04. It works fine on 4.13.0-41 but
with 4.13.0-43 I am seeing the same horizontal lines as Thomas. Maybe
this helps to find where the problem got introduced.

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-25 Thread Christopher M. Penalver
Thomas Diesenreiter, in order to allow additional upstream mainline kernel 
developers to examine the issue, at your earliest convenience, could you please 
test the latest mainline kernel available from 
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind 
the following:
1) The one to test is at the very top line at the top of the page (not the 
daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was 
released upstream.
4) Install instructions are available at 
https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the mainline kernel, please comment on which kernel version 
specifically you tested. If this issue is not reproducible in the mainline 
kernel, please add the following tags by clicking on the yellow circle with a 
black pencil icon, next to the word Tags, located at the bottom of the Bug 
Description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the issue is reproducible with the mainline kernel, please add the following 
tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

It is most helpful that after testing of the latest mainline kernel is
complete, you mark this report Status Confirmed.

Lastly, to keep this issue relevant to upstream, please continue to test
the latest mainline kernel as it becomes available.

Thank you for your help.

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-25 Thread Thomas Diesenreiter
Hi Christopher,

ad 1: 17.10
ad 2: I cannot check that, sorry. My boot partition is so small (only 256mb, 
happened when I first installed ubuntu on this machine in 2013 for whatever 
reason), so i have to uninstall the older kernels immediately after updating in 
order to be able to install updates.

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Title:
  Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-24 Thread Christopher M. Penalver
Thomas Diesenreiter, thank you for reporting this and helping make
Ubuntu better. Please advise to all of the following:

1) What release were you using immediately prior to upgrading to 18.04?

2) If you boot into a kernel from the previous working release is this
issue still reproducible?

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
   Status: New => Incomplete

** Tags added: needs-bisect regression-release

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Title:
  Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

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[Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-14 Thread Thomas Diesenreiter
See photo of the screen attached.

** Attachment added: "IMG_20180514_224101.jpg"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1771204/+attachment/5139476/+files/IMG_20180514_224101.jpg

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Title:
  Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

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