[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
This bug has been open for 3 and a half years ... Today I stumbled into this when installing ubuntu 20.04.3 on a brand new supermicro x11 series server. I wasted 3 hours of my time until I found this bug report. Subuguity and all this snap crap is unneeded and this is kinda unacceptable. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/subiquity/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
** Package changed: ubuntu => subiquity (Ubuntu) ** Tags added: bionic focal hirsute -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/subiquity/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
ubuntu-21.04-live-server-amd64 I had to update the BIOS time to today's time and the installation was successful after. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
Confirming this bug is still happening, was running into the same issue. After changing bios time to match current UTC time, I was able to get version 20.04.2 working. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
Ditto - when I changed my BIOS time to UTC I was able to complete the install. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
I'm getting the same issue installing 18.04.2 Live Server onto a Dell R330; the BIOS time is local time. I'm going to try converting BIOS time to UTC and see if that allows installation to complete. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
Also faced this issue with 18.04.1 installer. Setting UTC time in BIOS (8 hours ahead of my time zone) as Rick pointed out allows installer to complete. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
Adding this comment as a Note to Self, for future reference. I just had to reinstall Ubuntu 18.04 on the same server. This time, after setting the (Linux) system time using the `date` command, I then ran: ``` $ sudo hwclock --systohc ``` so that my local change would 'back-propagate' to the H/W clock. I'm mentioning this because my previous comment implied such a thing was impossible, due to the BIOS being password-protected with a (lost/unknown) password. But 10 seconds of Googling cleared up that misconception. And—if you find yourself in this situation—it really doesn't make sense to NOT set the H/W clock, too... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
I just encountered this same problem while trying to install Ubuntu 18.04 on a server I inherited from another team. Unfortunately, its BIOS is password-protected and nobody knows the password, so... I had to find a different workaround. It turns out that—instead of changing the BIOS to store time in UTC—you can just change the system time to the (correct) UTC time. To do this, I just hit CTRL + ALT + F2 near the beginning of the installation to bring up a terminal prompt, and then ran: ``` $ date Wed Nov 21 11:36:20 UTC 2018 ``` Note that it was *not* 11:36 am in Greenwich when I ran this, it was 11:36 am in Detroit(!) So I simply advanced the system time 5 hours by running: ``` $ sudo date --utc --set "Wed Nov 21 16:37:00 UTC 2018" ``` This was enough to trick the installer into thinking that the system time was correct, I guess, because the installation completed without a hitch after that. (I just fixed the system time manually afterwards...) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
As a workaround, I wound up setting the BIOS clock time to match UTC which is the timezone that the installer was using. I was able to complete installation that way. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
Seeing this on a Dell R720 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1779757] Re: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: ubuntu Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1779757 Title: Ubuntu 18.04 installer failure related time synchronization issues on a DELL server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1779757/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
