Public bug reported:
Hi,
Since upgrading to 18.10, my Dell P2715Q external screen (connected to a
Dell XPS 13 9343 laptop) fails to wakeup after a period of inactivity:
- leave the laptop idle for a while, gnome screen lock will take over
and shut down the internal panel & external screen (it enters power
saving mode). Same behaviour as 18.04.
- however, if I come back after an hour or so and move the mouse or
press a key, only the internal panel wakes up. The external screen
remains blank (Xorg probably think that the external screen is on as the
password prompt of gnome screen lock will not be visible on the internal
panel, it's probably displayed on the blank surface -- I have to enter
my password blind to get back to the desktop).
Running xrandr without any argument sometimes helps getting the external screen
to turn on.
When it does not, I have to turn the screen OFF and ON again.
I haven't seen any error message in dmesg or Xorg.0.log.
$ uname -a
Linux Aurora 4.18.0-10-generic #11-Ubuntu SMP Thu Oct 11 15:13:55 UTC 2018
x86_64 x86_64 x86_64 GNU/Linux
$ lspci -vv
00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09)
Subsystem: Dell Broadwell-U Host Bridge -OPI
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Capabilities: <access denied>
Kernel driver in use: bdw_uncore
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 5500 (rev 09)
(prog-if 00 [VGA controller])
Subsystem: Dell HD Graphics 5500
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 47
Region 0: Memory at f6000000 (64-bit, non-prefetchable) [size=16M]
Region 2: Memory at e0000000 (64-bit, prefetchable) [size=256M]
Region 4: I/O ports at f000 [size=64]
[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: i915
Kernel modules: i915
00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09)
Subsystem: Dell Broadwell-U Audio Controller
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 49
Region 0: Memory at f721c000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:04.0 Signal processing controller: Intel Corporation Broadwell-U Processor
Thermal Subsystem (rev 09)
Subsystem: Dell Broadwell-U Processor Thermal Subsystem
Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Interrupt: pin A routed to IRQ 16
Region 0: Memory at f7210000 (64-bit, non-prefetchable) [size=32K]
Capabilities: <access denied>
Kernel driver in use: proc_thermal
Kernel modules: processor_thermal_device
00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller
(rev 03) (prog-if 30 [XHCI])
Subsystem: Dell Wildcat Point-LP USB xHCI Controller
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 44
Region 0: Memory at f7200000 (64-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: xhci_hcd
00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI
Controller #1 (rev 03)
Subsystem: Dell Wildcat Point-LP MEI Controller
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx+
Latency: 0
Interrupt: pin A routed to IRQ 255
Region 0: Memory at f7226000 (64-bit, non-prefetchable) [size=32]
Capabilities: <access denied>
Kernel modules: mei_me
00:1b.0 Audio device: Intel Corporation Wildcat Point-LP High Definition Audio
Controller (rev 03)
Subsystem: Dell Wildcat Point-LP High Definition Audio Controller
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 32, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 50
Region 0: Memory at f7218000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #1
(rev e3) (prog-if 00 [Normal decode])
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 42
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
Memory behind bridge: f7100000-f71fffff
Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- <SERR- <PERR-
BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: <access denied>
Kernel driver in use: pcieport
00:1c.3 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #4
(rev e3) (prog-if 00 [Normal decode])
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin D routed to IRQ 43
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
Memory behind bridge: f7000000-f70fffff
Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- <SERR- <PERR-
BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: <access denied>
Kernel driver in use: pcieport
00:1d.0 USB controller: Intel Corporation Wildcat Point-LP USB EHCI Controller
(rev 03) (prog-if 20 [EHCI])
Subsystem: Dell Wildcat Point-LP USB EHCI Controller
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 21
Region 0: Memory at f7223000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci-pci
00:1f.0 ISA bridge: Intel Corporation Wildcat Point-LP LPC Controller (rev 03)
Subsystem: Dell Wildcat Point-LP LPC Controller
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Capabilities: <access denied>
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich
00:1f.2 SATA controller: Intel Corporation Wildcat Point-LP SATA Controller
[AHCI Mode] (rev 03) (prog-if 01 [AHCI 1.0])
Subsystem: Dell Wildcat Point-LP SATA Controller [AHCI Mode]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin B routed to IRQ 46
Region 0: I/O ports at f0b0 [size=8]
Region 1: I/O ports at f0a0 [size=4]
Region 2: I/O ports at f090 [size=8]
Region 3: I/O ports at f080 [size=4]
Region 4: I/O ports at f060 [size=32]
Region 5: Memory at f7222000 (32-bit, non-prefetchable) [size=2K]
Capabilities: <access denied>
Kernel driver in use: ahci
Kernel modules: ahci
00:1f.3 SMBus: Intel Corporation Wildcat Point-LP SMBus Controller (rev 03)
Subsystem: Dell Wildcat Point-LP SMBus Controller
Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
Interrupt: pin C routed to IRQ 255
Region 0: Memory at f7221000 (64-bit, non-prefetchable) [size=256]
Region 4: I/O ports at f040 [size=32]
Kernel modules: i2c_i801
00:1f.6 Signal processing controller: Intel Corporation Wildcat Point-LP
Thermal Management Controller (rev 03)
Subsystem: Dell Wildcat Point-LP Thermal Management Controller
Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Interrupt: pin C routed to IRQ 18
Region 0: Memory at f7220000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: intel_pch_thermal
Kernel modules: intel_pch_thermal
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5249 PCI
Express Card Reader (rev 01)
Subsystem: Realtek Semiconductor Co., Ltd. RTS5249 PCI Express Card
Reader
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 45
Region 0: Memory at f7100000 (32-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: rtsx_pci
Kernel modules: rtsx_pci
02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)
Subsystem: Intel Corporation Dual Band Wireless-AC 7265
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort-
<MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 48
Region 0: Memory at f7000000 (64-bit, non-prefetchable) [size=8K]
Capabilities: <access denied>
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
Thanks,
Cedric
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1799920
Title:
External Dell P2715Q doesn't wake up from standby anymore after 18.04
-> 18.10 upgrade
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1799920/+subscriptions
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