[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
** Description changed: - 1) Ubuntu 18.04.1 LTS x86_64 with GNOME 3.28.3. + 1) Ubuntu 18.04.1 LTS x86_64 with GNOME 3.28.3., XFCE 4.12.2, Thunderbird 60.9.0, Xed 1.4.6 2) Firefox: Installed: 64.0+build3-0ubuntu0.18.04.1 3) Dialog box 'open as' to respond to click events in elements and whole browser not get inoperable. 4) Dialog box 'open as' hangs, gets inoperable to click commands (close, cancel, ok, save file) when trying to open some attacked file. My browser started to hang when the dialog 'open as' appears. It's very useful since it quickly opens an attached file from gmail or browsing pdf/doc files. When the dialog opens, both the dialog and the browser window get extremely slow and i have to click several times for the dialog to close. No other button responds and sometimes the crash dialog asks if i want to force quit or wait. I'm having this problem for two weeks now and got so annoyed that sadly had to switch back to chrome. This is a very nice feature that doesn't work on said browser. I already uninstalled/installed, cleaned data and installed a nightly build without success. I suspect it's something related to window manager or nautilus. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: firefox 64.0+build3-0ubuntu0.18.04.1 ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18 Uname: Linux 4.15.0-43-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: guilherme 3261 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: guilherme 3261 F pulseaudio BuildID: 20181207224003 Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Wed Jan 9 13:28:59 2019 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: - # interfaces(5) file used by ifup(8) and ifdown(8) - auto lo - iface lo inet dhcp + # interfaces(5) file used by ifup(8) and ifdown(8) + auto lo + iface lo inet dhcp IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2016-11-14 (785 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) IpRoute: - default via 192.168.0.1 dev wlp3s0 proto dhcp metric 600 - 169.254.0.0/16 dev wlp3s0 scope link metric 1000 - 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown - 192.168.0.0/24 dev wlp3s0 proto kernel scope link src 192.168.0.104 metric 600 + default via 192.168.0.1 dev wlp3s0 proto dhcp metric 600 + 169.254.0.0/16 dev wlp3s0 scope link metric 1000 + 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown + 192.168.0.0/24 dev wlp3s0 proto kernel scope link src 192.168.0.104 metric 600 Locales: extensions.sqlite corrupt or missing PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=64.0/20181207224003 RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to bionic on 2018-08-21 (140 days ago) dmi.bios.date: 11/25/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 234 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: K45A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr234:bd11/25/2014:svnASUSTeKCOMPUTERINC.:pnK45A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK45A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: K dmi.product.name: K45A dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811105 Title: Browser hangs when 'open with' dialog opens. To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1811105/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
Debbie, can you reproduce the same issue with other applications' "Open" dialog? Try e.g. gedit or evince. If so, please file a new bug against gtk+3.0: https://bugs.launchpad.net/ubuntu/+source/gtk+3.0/+filebug. Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811105 Title: Browser hangs when 'open with' dialog opens. To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1811105/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
I have this problem BUT suspect if is system wide and not just firefox. Looking up just now as it took over 20 MINUTES to open the attach dialogue box (using web.whatsapp). This is a ridiculous amount of time and first time it has been this long. Any suggestions are welcomed as to how I can look into this -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811105 Title: Browser hangs when 'open with' dialog opens. To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1811105/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
Marking as fixed because the upstream bug report claims this is fixed in firefox 66.0, which is already available in 19.04. The update will soon be available in all supported Ubuntu series. ** Changed in: firefox (Ubuntu) Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811105 Title: Browser hangs when 'open with' dialog opens. To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1811105/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
Launchpad has imported 84 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=1517101. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2019-01-01T12:12:43+00:00 wohlraj wrote: User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:65.0) Gecko/20100101 Firefox/65.0 Steps to reproduce: When being prompted as to where should a file be open or downloaded, the dialog box opens but then the browser is almost frozen/very very slow. I sometimes have to wait 3 or 4 minutes before being able to click OK. Meanwhile, the browser is not usable. Using Linux Mint 19.1, the issues appeared with Firefox 64. Testing through different versions from here: https://ftp.mozilla.org/pub/firefox/releases/ The issue happens only with Firefox 64 and 65 : 63 works fine. Actual results: Browser freezes Expected results: Let me click OK or Cancel Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/comments/0 On 2019-01-01T12:15:40+00:00 wohlraj wrote: Side note: the issue happens also when totally erasing the profiles and/or in safe mode Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/comments/1 On 2019-01-01T16:50:25+00:00 Bugzilla-tf wrote: I can't reproduce this with Firefox64 on Ubuntu18.04LTS Can you please use our mozregression tool to test different builds to find the change in Firefox that causes this ? - https://mozilla.github.io/mozregression/ Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/comments/2 On 2019-01-01T19:36:11+00:00 wohlraj wrote: Now I'm not reproducing with any nightly build. Testing against different production versions, results are not consistent, once I it worked fine with v63, another time not. I'll keep trying identifying the root cause on my side, not sure what to do with this ticket then. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/comments/3 On 2019-01-02T13:07:42+00:00 Sledru wrote: Usually, this happens when a filesystem is slow or cannot be mounted. For example, a cifs/smb or nfs remote file system. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/comments/4 On 2019-01-02T17:29:54+00:00 wohlraj wrote: (In reply to Sylvestre Ledru [:sylvestre] from comment #4) > Usually, this happens when a filesystem is slow or cannot be mounted. > For example, a cifs/smb or nfs remote file system. I use some SMB mounts every day, but I do have the issue even when none of them is mounted. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/comments/5 On 2019-01-05T18:14:36+00:00 Github-com wrote: I can reproduce this on Ubuntu 18.04.1 LTS, using FF 64. I do not have any shares mounted. My filesystem is a fast SSD. Hitting "File - Save Page As" works quickly, as expected. But, 100% of the time, if I click on a download link, I get the download prompt with the "OK" button greyed out. All of FF becomes unresponsive and I either have to wait a few minutes, or hit the ESC key. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/comments/6 On 2019-01-05T18:18:15+00:00 Sledru wrote: Do you see anything interesting if you run strace -p -f -s foo.log ? Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/comments/7 On 2019-01-08T21:21:20+00:00 Leonidas wrote: I get this 100% of the time. once the dialog appears everything is frozen for 20+ seconds, it varies. Everything from clicking the other radio button to choosing OK (which doesn't even get enabled on focus as it usually does) Manjaro Linux x86-64 Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/comments/8 On 2019-01-09T13:06:04+00:00 Peter-magyari wrote: *** Bug 1517959 has been marked as a duplicate of this bug. *** Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/comments/9 On 2019-01-09T22:18:55+00:00 Andrei Miculita wrote: Also having this bug. 2 more people confirmed here
[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
This is fixed upstream in firefox beta (66). The fix won't be backported to 65, apparently. ** Changed in: firefox (Ubuntu) Importance: Undecided => High ** Bug watch added: Mozilla Bugzilla #1517101 https://bugzilla.mozilla.org/show_bug.cgi?id=1517101 ** Also affects: firefox via https://bugzilla.mozilla.org/show_bug.cgi?id=1517101 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811105 Title: Browser hangs when 'open with' dialog opens. To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1811105/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
confirming this behaviour as well. also "view page info" is freezing the browser. i just tried the version before, and this works fine (v63.0.3). Start-Date: 2019-01-16 21:09:52 Commandline: apt upgrade [...] firefox:amd64 (63.0.3+build1-0ubuntu0.16.04.1, 64.0+build3-0ubuntu0.16.04.1) [...] -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811105 Title: Browser hangs when 'open with' dialog opens. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
I also confirm this problem in my system, even with all extensions disabled. It has been happening for more than a month. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811105 Title: Browser hangs when 'open with' dialog opens. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: firefox (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811105 Title: Browser hangs when 'open with' dialog opens. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
** Changed in: firefox (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811105 Title: Browser hangs when 'open with' dialog opens. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
Hi Oliver, thanks for the quick response. Yes, the problem persists in save mode. This is what happens in both normal and safe mode: https://gfycat.com/EllipticalWholeGoshawk -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811105 Title: Browser hangs when 'open with' dialog opens. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1811105] Re: Browser hangs when 'open with' dialog opens.
I cannot reproduce the problem in a clean, up-to-date bionic VM. Do you have extensions installed and enabled? Can you reproduce the problem in safe mode? (run "firefox -safe-mode") ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1811105 Title: Browser hangs when 'open with' dialog opens. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811105/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
