[Bug 1819242] Re: The touchpad doesn't work unless I move the mouse slowly.. Also I am unable to click and drag.

2019-05-02 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1816947 ***
https://bugs.launchpad.net/bugs/1816947

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1816947, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.


** This bug has been marked a duplicate of bug 1816947
   [Dell XPS L321X] Touchpad not working after last apt-get upgrade

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Title:
  The touchpad doesn't work unless I move the mouse slowly..  Also I am
  unable to click and drag.

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[Bug 1819242] Re: The touchpad doesn't work unless I move the mouse slowly.. Also I am unable to click and drag.

2019-04-27 Thread yoshiki2
I am supposed to edit file "/sys/class/dmi/id/modalias" and then play with the 
configurations to adjust my touchpad. However. I am unable to edit the file 
modalias. I even used administrator rights on Nautilus to adjust it, however it 
still didn't let me edit the file.
Any ideas?

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Title:
  The touchpad doesn't work unless I move the mouse slowly..  Also I am
  unable to click and drag.

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[Bug 1819242] Re: The touchpad doesn't work unless I move the mouse slowly.. Also I am unable to click and drag.

2019-04-27 Thread yoshiki2
fredo@fredo-Dell-System-XPS-L321X:~$ dmesg|grep -i "ps/2"
[1.006927] i8042: PNP: PS/2 Controller [PNP0303:PS2K,PNP0f13:PS2M] at 
0x60,0x64 irq 1,12
[1.010735] mousedev: PS/2 mouse device common for all mice
[2.667559] input: CyPS/2 Cypress Trackpad as 
/devices/platform/i8042/serio1/input/input6
fredo@fredo-Dell-System-XPS-L321X:~$ 
 for some reason it detects my finger as a palm?? >.https://bugs.launchpad.net/bugs/1819242

Title:
  The touchpad doesn't work unless I move the mouse slowly..  Also I am
  unable to click and drag.

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[Bug 1819242] Re: The touchpad doesn't work unless I move the mouse slowly.. Also I am unable to click and drag.

2019-04-27 Thread yoshiki2
fredo@fredo-Dell-System-XPS-L321X:~$ sudo libinput measure touchpad-pressure
Using CyPS/2 Cypress Trackpad: /dev/input/event5

Ready for recording data.
Pressure range used: 30:25
Palm pressure range used: 130
Place a single finger on the touchpad to measure pressure values.
Ctrl+C to exit

Sequence 1115 pressure: min:  61 max: 129 avg: 103 median: 108 tags: down
Sequence 1116 pressure: min:  36 max: 189 avg: 127 median: 130 tags: down palm
Sequence 1117 pressure: min:  60 max: 139 avg: 118 median: 116 tags: down palm
Sequence 1118 pressure: min:   8 max: 119 avg:  92 median:  96 tags: down
Sequence 1119 pressure: min:  12 max: 131 avg: 103 median: 109 tags: down palm
Sequence 1120 pressure: min:  12 max: 126 avg:  69 median:  63 tags: down
Sequence 1121 pressure: min:   9 max:  11 avg:  10 median:  10 tags:
Sequence 1122 pressure: min:   8 max:  15 avg:  12 median:  13 tags:
Sequence 1123 pressure: min:   9 max:  43 avg:  25 median:  22 tags: down
Sequence 1124 pressure: min:  19 max: 217 avg: 132 median: 141 tags: down palm
Sequence 1125 pressure: min:  18 max: 213 avg: 113 median: 115 tags: down palm
Sequence 1126 pressure: min: 239 max: 239 avg: 239 median: 239 tags: down palm
Sequence 1127 pressure: min:  34 max: 227 avg: 129 median: 125 tags: down palm
Sequence 1128 pressure: min:  13 max: 133 avg: 102 median: 102 tags: down palm
Sequence 1129 pressure: min:  10 max:  82 avg:  57 median:  59 tags: down
Sequence 1130 pressure: min:  21 max:  95 avg:  64 median:  65 tags: down
Sequence 1131 pressure: min:  56 max: 207 avg: 146 median: 150 tags: down palm
Sequence 1132 pressure: min:  54 max: 103 avg:  79 median:  75 tags: down
Sequence 1133 pressure: min:  57 max: 157 avg: 118 median: 120 tags: down palm
Sequence 1134 pressure: min:  38 max: 138 avg:  94 median:  93 tags: down palm
Sequence 1135 pressure: min:  57 max: 155 avg: 110 median: 104 tags: down palm
Sequence 1136 pressure: min:  52 max: 152 avg:  96 median:  93 tags: down palm
Sequence 1137 pressure: min:  17 max: 227 avg: 122 median: 123 tags: down palm
Sequence 1138 pressure: min:  65 max: 178 avg: 110 median: 105 tags: down palm
Sequence 1139 pressure: min:  58 max: 111 avg: 100 median: 105 tags: down
Sequence 1140 pressure: min:  61 max: 172 avg: 115 median: 114 tags: down palm
Sequence 1141 pressure: min:  31 max: 131 avg:  91 median:  99 tags: down palm
Sequence 1142 pressure: min:  54 max: 168 avg: 132 median: 141 tags: down palm
Sequence 1143 pressure: min:  18 max: 222 avg: 125 median: 131 tags: down palm
Sequence 1144 pressure: min:  67 max: 255 avg: 169 median: 169 tags: down palm
Sequence 1145 pressure: min:  62 max: 135 avg: 107 median: 109 tags: down palm
Sequence 1146 pressure: min:  46 max: 140 avg:  97 median: 101 tags: down palm
Sequence 1147 pressure: min:  35 max: 145 avg: 114 median: 117 tags: down palm
Sequence 1148 pressure: min:  40 max: 106 avg:  91 median:  93 tags: down
Sequence 1149 pressure: min:  53 max: 135 avg: 112 median: 113 tags: down palm
Sequence 1150 pressure: min:  51 max: 131 avg: 101 median: 103 tags: down palm
Sequence 1151 pressure: min:   9 max: 217 avg: 102 median: 100 tags: down palm
Sequence 1152 pressure: min:   9 max:  10 avg:   9 median:  10 tags:
^Cfredo@fredo-Dell-System-XPS-L321X:~$ dmesg|grep -i "ps/2"
[1.006927] i8042: PNP: PS/2 Controller [PNP0303:PS2K,PNP0f13:PS2M] at 
0x60,0x64 irq 1,12
[1.010735] mousedev: PS/2 mouse device common for all mice
[2.667559] input: CyPS/2 Cypress Trackpad as 
/devices/platform/i8042/serio1/input/input6
fredo@fredo-Dell-System-XPS-L321X:~$

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Title:
  The touchpad doesn't work unless I move the mouse slowly..  Also I am
  unable to click and drag.

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[Bug 1819242] Re: The touchpad doesn't work unless I move the mouse slowly.. Also I am unable to click and drag.

2019-03-10 Thread Kai-Heng Feng
Can you try major releases? e.g. 4.17, 4.17-rc*, 4.18.

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Title:
  The touchpad doesn't work unless I move the mouse slowly..  Also I am
  unable to click and drag.

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[Bug 1819242] Re: The touchpad doesn't work unless I move the mouse slowly.. Also I am unable to click and drag.

2019-03-09 Thread yoshiki2
Hello.. The bug is fixed on kernel 4.18.1-041801-generic
The bug is also not present on kernel 4.17.19-041719-generic
seems like the regression happened somewhere on 18.00

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Title:
  The touchpad doesn't work unless I move the mouse slowly..  Also I am
  unable to click and drag.

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[Bug 1819242] Re: The touchpad doesn't work unless I move the mouse slowly.. Also I am unable to click and drag.

2019-03-09 Thread yoshiki2
Hello.. I am having problems installing the kernel I downloaded from  
https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D
I am not sure I am using the right files??
Can you direct me on the right direction?
Thanks

** Attachment added: "Screenshot from 2019-03-09 11-47-17.jpg"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1819242/+attachment/5244985/+files/Screenshot%20from%202019-03-09%2011-47-17.jpg

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Title:
  The touchpad doesn't work unless I move the mouse slowly..  Also I am
  unable to click and drag.

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[Bug 1819242] Re: The touchpad doesn't work unless I move the mouse slowly.. Also I am unable to click and drag.

2019-03-09 Thread Christopher M. Penalver
yoshiki2:

In order to allow additional upstream mainline kernel developers to examine the 
issue, at your earliest convenience, could you please test the latest mainline 
kernel? Please keep in mind the following:
1) The one to test is in a folder at the very top of the page (not the daily 
folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was 
released upstream.
4) Install instructions are available at 
https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the mainline kernel, please comment on which kernel version 
specifically you tested. If this issue is not reproducible in the mainline 
kernel, please add the following tags by clicking on the yellow circle with a 
black pencil icon, next to the word Tags, located at the bottom of the Bug 
Description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the issue is reproducible with the mainline kernel, please add the following 
tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

In addition, to keep this issue relevant to upstream, please continue to
test the latest mainline kernel as it becomes available.

Lastly, it is most helpful that after testing of the latest mainline
kernel is complete, you mark this report Status Confirmed.

Thank you for your help.

** Tags added: latest-bios-a08

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Title:
  The touchpad doesn't work unless I move the mouse slowly..  Also I am
  unable to click and drag.

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[Bug 1819242] Re: The touchpad doesn't work unless I move the mouse slowly.. Also I am unable to click and drag.

2019-03-09 Thread yoshiki2
apport information

** Tags added: apport-collected

** Description changed:

  I am unable to use the touchpad properly. I am also unable to click and drag. 
This worked alright on previous versions of ubuntu.. (16.04)
  I am using ubuntu 18.04.2 LTS
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.18.0-16-generic 4.18.0-16.17~18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-16-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Mar  8 20:44:08 2019
  InstallationDate: Installed on 2019-03-09 (0 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-signed-hwe
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.5
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  alfredo1359 F pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-03-09 (0 days ago)
+ InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
+ MachineType: Dell Inc. Dell System XPS L321X
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=55101717-1323-4f12-8339-2784d2f33f81 ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
+ RelatedPackageVersions:
+  linux-restricted-modules-4.18.0-16-generic N/A
+  linux-backports-modules-4.18.0-16-generic  N/A
+  linux-firmware 1.173.3
+ Tags:  bionic
+ Uname: Linux 4.18.0-16-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/22/2013
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A08
+ dmi.board.name: 0Y4RM9
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: 0.1
+ dmi.modalias: 
dmi:bvnDellInc.:bvrA08:bd01/22/2013:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn0Y4RM9:rvrA00:cvnDellInc.:ct8:cvr0.1:
+ dmi.product.family: HuronRiver System
+ dmi.product.name: Dell System XPS L321X
+ dmi.product.sku: System SKUNumber
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1819242/+attachment/5244959/+files/AlsaInfo.txt

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Title:
  The touchpad doesn't work unless I move the mouse slowly..  Also I am
  unable to click and drag.

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[Bug 1819242] Re: The touchpad doesn't work unless I move the mouse slowly.. Also I am unable to click and drag.

2019-03-09 Thread Christopher M. Penalver
yoshiki2, thank you for reporting this and helping make Ubuntu better.

 Please execute the following command only once, as it will automatically 
gather debugging information, in a terminal:
apport-collect 1819242

** Package changed: linux-signed-hwe (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

** Tags added: regression-release

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Title:
  The touchpad doesn't work unless I move the mouse slowly..  Also I am
  unable to click and drag.

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