[Bug 1821763] Re: Xorg freeze
[Expired for Ubuntu because there has been no activity for 60 days.] ** Changed in: ubuntu Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821763 Title: Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1821763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821763] Re: Xorg freeze
TabNine is probably not the cause. But your machine did run out of memory, which is at least now the main problem here... The process which pushed your system over the line was 'java' allocating more memory. But it doesn't look like java is the biggest problem. The biggest problems appear to be: chrome (many tabs open) PostMan slack code Those may be the main reasons why the system froze. So please try reducing/removing some of those. If you can't get by without all of those then please try installing more RAM in the laptop OR just set up swap memory: https://linuxize.com/post/how-to-add-swap-space-on-ubuntu-18-04/ https://help.ubuntu.com/community/SwapFaq Once you have added more physical or swap memory to the machine, please test again and tell us if the problem persists. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821763 Title: Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1821763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821763] Re: Xorg freeze
I tried uninstalling the extensions and reinstalling gnome-shell, but it froze again today. I am attaching a new journalctl file, this time I booted in recovery mode to get the file so judging by the log timestamp it matches the time when it froze, so this one should be more precise. There is an entry about killing process "TabNine" because it ran out of memory, this is a VSCode extension that I installed today, so I don't believe the other freezes were caused by it. Could it be that Ubuntu is freezing when it runs out of memory? I will leave dstat running and logging to a file so maybe I can get some info about memory when it freezes again. Any other tips for debugging? Thanks in advance for the support. ** Attachment added: "journalctl2.txt" https://bugs.launchpad.net/ubuntu/+bug/1821763/+attachment/5250629/+files/journalctl2.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821763 Title: Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1821763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821763] Re: Xorg freeze
Yes, please do uninstall all extensions and retest. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821763 Title: Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1821763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821763] Re: Xorg freeze
Hi Daniel, thanks for the reply! I am attaching the prevboot.txt file. This time the freeze happened while the machine was locked and I was away, when I came back the screen was black and mouse and keyboard weren't working. I can't pinpoint exactly when it froze, but looking at the logs I believe it was around 4:15 PM. I tried to ssh to the machine but the client froze after asking the password, so I'm not able to get any logs from it while frozen. Looking at the logs I can see some entries about Gnome Shell, I have these extensions enabled, should I uninstall them? - Alt-Tab Switcher Popup Delay Removal - AlternateTab - Clock Override - Dash to Panel - NoAnnoyance - Sound Input & Output Device Chooser - Start Overlay in Application View ** Attachment added: "Output from journalctl -b-1 > prevboot.txt" https://bugs.launchpad.net/ubuntu/+bug/1821763/+attachment/5249903/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821763 Title: Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1821763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821763] Re: Xorg freeze
Thanks for the bug report. Next time the problem happens, please: 1. Reboot. 2. Run: journalctl -b-1 > prevboot.txt 3. Send us the file 'prevboot.txt'. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821763 Title: Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1821763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
