[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-25 Thread Timo Aaltonen
maybe it would, yes..

anyway, best to file a bug upstream and link it here

** Summary changed:

- Dell XPS 13 9380 flickering  (Intel Kaby Lake)
+ Dell XPS 13 9380 flickering  (Whiskey Lake)

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-25 Thread Paulo Matos via ubuntu-bugs
Hummm, I have almost zero experience with windows. Is there a windows
version that I can install for free - windows 10 maybe?

Also, if the machine is faulty wouldn't it flicker during BIOS setup as
well?

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-25 Thread Timo Aaltonen
Sounds like you should contact the upstream developers and file a bug at
bugs.freedesktop.org

It seems that the panel has been changed to another device since XPS13
was enabled by Canonical, wouldn't be the first time. Are you able to
test windows on it? (to rule out the machine itself being faulty)

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-25 Thread Paulo Matos via ubuntu-bugs
** Attachment added: "with i915.enable_psr=0"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+attachment/5258944/+files/enable_psr0.dmesg

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-25 Thread Paulo Matos via ubuntu-bugs
I have upgraded the BIOS to 1.2.1 but not changed its settings. Could it
be that there's something there that I could try?

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-25 Thread Paulo Matos via ubuntu-bugs
Unfortunately not. It actually makes the flickering more like in the
pre-5 kernel where it flickers constantly as opposed to only when the
move is moved. Posting new dmesg with i915.enable_psr=0 in case its
useful.

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Kai-Heng Feng
Does "i915.enable_psr=0" help?

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Paulo Matos via ubuntu-bugs
Sure. Results are attached next.

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Paulo Matos via ubuntu-bugs
** Attachment added: "dmesg with drm.debug=0xe"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+attachment/5258722/+files/out.dmesg

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Kai-Heng Feng
Can you boot with kernel parameter "drm.debug=0xe" and attach full dmesg
after boot?

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Paulo Matos via ubuntu-bugs
Thanks Kai. Unfortunately it's still not ok. Interestingly now there is
no flickering per-se. What I see is display corruption and flickering
when refresh occurs - for example by moving the mouse or typing
something.

Is there anything else I can try at this point? Or any further
information I can provide?

pmatos@cartwheel:~$ dmesg
[0.00] Linux version 5.1.0-994-generic (kernel@gloin) (gcc version 
8.3.0 (Ubuntu 8.3.0-6ubuntu1)) #20190400 SMP Tue Apr 23 02:04:43 UTC 2019
[0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-5.1.0-994-generic 
root=UUID=252898e9-6e96-4705-a709-2db930b7c4c7 ro quiet splash i915.fastboot=1 
i915.enable_rc6=0 vt.handoff=1
[0.00] KERNEL supported cpus:
[0.00]   Intel GenuineIntel
[0.00]   AMD AuthenticAMD
[0.00]   Hygon HygonGenuine
[0.00]   Centaur CentaurHauls
[0.00] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point 
registers'
[0.00] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
[0.00] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
[0.00] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
[0.00] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
[0.00] x86/fpu: xstate_offset[2]:  576, xstate_sizes[2]:  256
[0.00] x86/fpu: xstate_offset[3]:  832, xstate_sizes[3]:   64
[0.00] x86/fpu: xstate_offset[4]:  896, xstate_sizes[4]:   64
[0.00] x86/fpu: Enabled xstate features 0x1f, context size is 960 
bytes, using 'compacted' format.

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Paulo Matos via ubuntu-bugs
Removed the i915 boot params : i915.fastboot=1 i915.enable_rc6=0
No changes.

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Kai-Heng Feng
Download linux-image-
unsigned-5.1.0-994-generic_5.1.0-994.20190400_amd64.deb and linux-
modules-5.1.0-994-generic_5.1.0-994.20190400_amd64.deb then install
them.

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Paulo Matos via ubuntu-bugs
I will give it a try. Is this just a matter of adding the ppa and `apt-
get install drm-intel-nightly`?

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Kai-Heng Feng
Does the drm-intel-nightly help?

https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-
nightly/2019-04-23/

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Paulo Matos via ubuntu-bugs
apport information

** Tags added: apport-collected disco

** Description changed:

  A brand new Dell XPS 13 9380 preinstalled with Ubuntu 18.04 flickers to
  the point of being totally unusable.
  
  I have upgraded since to 18.10 and 19.04 with no changes. I have tried
  several combinations of the i915 parameters fastboot, enable_rc6 and
  enable_fbc to no avail.
  
  Examples of flickering are here:
  https://photos.app.goo.gl/1PkL2HrjMBP41aML9
  https://photos.app.goo.gl/CMzmMwrCPH5wh8aw6
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.10-0ubuntu27
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  gdm1430 F pulseaudio
+ DistributionChannelDescriptor:
+  # This is the distribution channel descriptor for the OEM CDs
+  # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-somerville-bionic-amd64-20180608-47+italia-whl+X31
+ DistroRelease: Ubuntu 19.04
+ InstallationDate: Installed on 2019-04-13 (10 days ago)
+ InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20180608-09:38
+ MachineType: Dell Inc. XPS 13 9380
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1035-oem 
root=UUID=252898e9-6e96-4705-a709-2db930b7c4c7 ro quiet splash i915.fastboot=1 
i915.enable_rc6=0 vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-1035.40-oem 4.15.18
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-4.15.0-1035-oem N/A
+  linux-backports-modules-4.15.0-1035-oem  N/A
+  linux-firmware   1.178
+ Tags:  disco
+ Uname: Linux 4.15.0-1035-oem x86_64
+ UpgradeStatus: Upgraded to disco on 2019-04-24 (0 days ago)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 02/14/2019
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.2.1
+ dmi.board.name: 0KTW76
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.2.1:bd02/14/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
+ dmi.product.family: XPS
+ dmi.product.name: XPS 13 9380
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1826125/+attachment/5258508/+files/AlsaInfo.txt

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Paulo Matos via ubuntu-bugs
** Package changed: ubuntu => linux (Ubuntu)

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Ubuntu Foundations Team Bug Bot
Thank you for taking the time to report this bug and helping to make
Ubuntu better.  It seems that your bug report is not filed about a
specific source package though, rather it is just filed against Ubuntu
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You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

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** Tags added: bot-comment

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[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)

2019-04-24 Thread Paulo Matos via ubuntu-bugs
Having problems posting apport data due to:
```
$ ubuntu-bug -c cartsheel.apport -u 1826125
Usage: ubuntu-bug [options] [symptom|pid|package|program path|.apport/.crash 
file]

ubuntu-bug: error: -u/--update-bug option cannot be used together with options 
for a new report
```

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