[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
maybe it would, yes.. anyway, best to file a bug upstream and link it here ** Summary changed: - Dell XPS 13 9380 flickering (Intel Kaby Lake) + Dell XPS 13 9380 flickering (Whiskey Lake) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Whiskey Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Hummm, I have almost zero experience with windows. Is there a windows version that I can install for free - windows 10 maybe? Also, if the machine is faulty wouldn't it flicker during BIOS setup as well? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Sounds like you should contact the upstream developers and file a bug at bugs.freedesktop.org It seems that the panel has been changed to another device since XPS13 was enabled by Canonical, wouldn't be the first time. Are you able to test windows on it? (to rule out the machine itself being faulty) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
** Attachment added: "with i915.enable_psr=0" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+attachment/5258944/+files/enable_psr0.dmesg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
I have upgraded the BIOS to 1.2.1 but not changed its settings. Could it be that there's something there that I could try? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Unfortunately not. It actually makes the flickering more like in the pre-5 kernel where it flickers constantly as opposed to only when the move is moved. Posting new dmesg with i915.enable_psr=0 in case its useful. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Does "i915.enable_psr=0" help? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Sure. Results are attached next. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
** Attachment added: "dmesg with drm.debug=0xe" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+attachment/5258722/+files/out.dmesg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Can you boot with kernel parameter "drm.debug=0xe" and attach full dmesg after boot? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Thanks Kai. Unfortunately it's still not ok. Interestingly now there is no flickering per-se. What I see is display corruption and flickering when refresh occurs - for example by moving the mouse or typing something. Is there anything else I can try at this point? Or any further information I can provide? pmatos@cartwheel:~$ dmesg [0.00] Linux version 5.1.0-994-generic (kernel@gloin) (gcc version 8.3.0 (Ubuntu 8.3.0-6ubuntu1)) #20190400 SMP Tue Apr 23 02:04:43 UTC 2019 [0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-5.1.0-994-generic root=UUID=252898e9-6e96-4705-a709-2db930b7c4c7 ro quiet splash i915.fastboot=1 i915.enable_rc6=0 vt.handoff=1 [0.00] KERNEL supported cpus: [0.00] Intel GenuineIntel [0.00] AMD AuthenticAMD [0.00] Hygon HygonGenuine [0.00] Centaur CentaurHauls [0.00] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers' [0.00] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers' [0.00] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers' [0.00] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers' [0.00] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR' [0.00] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256 [0.00] x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64 [0.00] x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64 [0.00] x86/fpu: Enabled xstate features 0x1f, context size is 960 bytes, using 'compacted' format. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Removed the i915 boot params : i915.fastboot=1 i915.enable_rc6=0 No changes. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Download linux-image- unsigned-5.1.0-994-generic_5.1.0-994.20190400_amd64.deb and linux- modules-5.1.0-994-generic_5.1.0-994.20190400_amd64.deb then install them. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
I will give it a try. Is this just a matter of adding the ppa and `apt- get install drm-intel-nightly`? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Does the drm-intel-nightly help? https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel- nightly/2019-04-23/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
apport information ** Tags added: apport-collected disco ** Description changed: A brand new Dell XPS 13 9380 preinstalled with Ubuntu 18.04 flickers to the point of being totally unusable. I have upgraded since to 18.10 and 19.04 with no changes. I have tried several combinations of the i915 parameters fastboot, enable_rc6 and enable_fbc to no avail. Examples of flickering are here: https://photos.app.goo.gl/1PkL2HrjMBP41aML9 https://photos.app.goo.gl/CMzmMwrCPH5wh8aw6 + --- + ProblemType: Bug + ApportVersion: 2.20.10-0ubuntu27 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: gdm1430 F pulseaudio + DistributionChannelDescriptor: + # This is the distribution channel descriptor for the OEM CDs + # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor + canonical-oem-somerville-bionic-amd64-20180608-47+italia-whl+X31 + DistroRelease: Ubuntu 19.04 + InstallationDate: Installed on 2019-04-13 (10 days ago) + InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 + MachineType: Dell Inc. XPS 13 9380 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1035-oem root=UUID=252898e9-6e96-4705-a709-2db930b7c4c7 ro quiet splash i915.fastboot=1 i915.enable_rc6=0 vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-1035.40-oem 4.15.18 + PulseList: + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-4.15.0-1035-oem N/A + linux-backports-modules-4.15.0-1035-oem N/A + linux-firmware 1.178 + Tags: disco + Uname: Linux 4.15.0-1035-oem x86_64 + UpgradeStatus: Upgraded to disco on 2019-04-24 (0 days ago) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 02/14/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.2.1 + dmi.board.name: 0KTW76 + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd02/14/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 13 9380 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1826125/+attachment/5258508/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode. To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1826125/+editstatus and add the package name in the text box next to the word Package. [This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.] ** Tags added: bot-comment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1826125] Re: Dell XPS 13 9380 flickering (Intel Kaby Lake)
Having problems posting apport data due to: ``` $ ubuntu-bug -c cartsheel.apport -u 1826125 Usage: ubuntu-bug [options] [symptom|pid|package|program path|.apport/.crash file] ubuntu-bug: error: -u/--update-bug option cannot be used together with options for a new report ``` -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Intel Kaby Lake) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1826125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs