[Bug 1835285] Re: PDF files don't open; "Failed to load backend for 'application/pdf': libpdfdocument.so" and "Invalid ELF header".
[Expired for evince (Ubuntu) because there has been no activity for 60 days.] ** Changed in: evince (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1835285 Title: PDF files don't open; "Failed to load backend for 'application/pdf': libpdfdocument.so" and "Invalid ELF header". To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1835285/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1835285] Re: PDF files don't open; "Failed to load backend for 'application/pdf': libpdfdocument.so" and "Invalid ELF header".
Hello. Sebastien, there is a good news. On Mon., Jul. 22, Evince has been updated to 3.18.2-1ubuntu4.6 version to fix one security issue (buffer overflow; CVE-2019-1010006)*. And now, I can open '.pdf' files again! I think, that reinstalling Evince package, also could help - I mean with problem I described, because `debsums(1)` showed, that MD5 sum for 'libpdfdocument.so' and 'libdvidocument.so' files does not match so reinstall - probably - was a solution. However, I have not any possibilities to check this. Thank You and I apologize one more time for such a long time without my answer. Thanks, best regards. _ * https://lists.ubuntu.com/archives/xenial-changes/2019-July/025019.html ** CVE added: https://cve.mitre.org/cgi- bin/cvename.cgi?name=2019-1010006 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1835285 Title: PDF files don't open; "Failed to load backend for 'application/pdf': libpdfdocument.so" and "Invalid ELF header". To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1835285/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1835285] Re: PDF files don't open; "Failed to load backend for 'application/pdf': libpdfdocument.so" and "Invalid ELF header".
Hi Sebastien.
Thank You for an answer. And I apologize for such a long time without my
answer. (An accident, nothing serious).
So Sebastien, please tell me, which informations exactly do you need?
I'm thinking about a `journalctl -b 0` command, of course. Is there
something specific, that you want or need to gather?
I'm asking, because there is not *any* informations about Evince or
loading backend for 'application/pdf' - for example - in system log
files, such as »/var/log/{syslog,kern.log}«, even right after trying to
open '.pdf' or 'djvu' files etc. (as you asked for it in your comment).
I mean nothing valuable, that can help to diagnose this problem.
Yes, there is the same problem with '.djvu' files - they cannot be
opened via Evince. Summarizing: I have problems not only with '.pdf',
but with '.djvu' files also. I have no idea what about other supported
file formats (please see 4. and Evince AppArmor profile), because I
can't test them, right now. And honestly, I don't know if I will be able
to do this. Sorry. (So, I updated the bug report and added this
information).
Sebastien, you also asked about the result of the `debsums(1)` for
'libevdocument3-4', right? I had to install `debsums` package first but
here it is:
,[ $ debsums libevdocument3-4 ]
| /usr/lib/i386-linux-gnu/evince/4/backends/comicsdocument.evince-backend
OK
| /usr/lib/i386-linux-gnu/evince/4/backends/djvudocument.evince-backend
OK
| /usr/lib/i386-linux-gnu/evince/4/backends/dvidocument.evince-backend
OK
| /usr/lib/i386-linux-gnu/evince/4/backends/libcomicsdocument.so
OK
| /usr/lib/i386-linux-gnu/evince/4/backends/libdjvudocument.so
OK
| /usr/lib/i386-linux-gnu/evince/4/backends/libdvidocument.so
FAILED
| /usr/lib/i386-linux-gnu/evince/4/backends/libpdfdocument.so
FAILED
| /usr/lib/i386-linux-gnu/evince/4/backends/libpsdocument.so
OK
| /usr/lib/i386-linux-gnu/evince/4/backends/libtiffdocument.so
OK
| /usr/lib/i386-linux-gnu/evince/4/backends/libxpsdocument.so
OK
| /usr/lib/i386-linux-gnu/evince/4/backends/pdfdocument.evince-backend
OK
| /usr/lib/i386-linux-gnu/evince/4/backends/psdocument.evince-backend
OK
| /usr/lib/i386-linux-gnu/evince/4/backends/tiffdocument.evince-backend
OK
| /usr/lib/i386-linux-gnu/evince/4/backends/xpsdocument.evince-backend
OK
| /usr/lib/i386-linux-gnu/libevdocument3.so.4.0.0
OK
| /usr/share/doc/libevdocument3-4/AUTHORS
OK
| /usr/share/doc/libevdocument3-4/NEWS.gz
OK
| /usr/share/doc/libevdocument3-4/README
OK
| /usr/share/doc/libevdocument3-4/TODO
OK
| /usr/share/doc/libevdocument3-4/changelog.Debian.gz
OK
| /usr/share/doc/libevdocument3-4/copyright
OK
| /usr/share/lintian/overrides/libevdocument3-4
OK
`
As We can see, there are two 'FAILED' results. So the file's MD5 sum
does not match, right? What do you think about this? Is this a bug or
something on my side went wrong?
Sebastien, I apologize You once again, for such a long time without
answer. Best regards.
--
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https://bugs.launchpad.net/bugs/1835285
Title:
PDF files don't open; "Failed to load backend for 'application/pdf':
libpdfdocument.so" and "Invalid ELF header".
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[Bug 1835285] Re: PDF files don't open; "Failed to load backend for 'application/pdf': libpdfdocument.so" and "Invalid ELF header".
** Summary changed: - PDF files do not open. 'Failed to load backend for 'application/pdf': libpdfdocument.so' and 'Invalid ELF header'. + PDF files don't open; "Failed to load backend for 'application/pdf': libpdfdocument.so" and "Invalid ELF header". ** Description changed: Hello. On Wed, Jun 19. 2019, Evince has been updated to version '3.18.2-1ubuntu4.5' [1]. This update added, among other things, some hardening from Ubuntu 18.10 Release. However, now, it is impossible to open any '.pdf' files. When I try to open such file, there is an information (on the red background) in the main Evince window. And It looks this way: - - ,[ Evince .pdf issue ] + ,[ Opening '.pdf' error ] | | Cannot open document „file:///home/user/Docs/foo-bar.pdf”. | Failed to load backend for 'application/pdf': | /usr/lib/i386-linux-gnu/evince/4/backends/libpdfdocument.so: Invalid ELF | header | ` - - There is a reference to '/usr/lib/i386-linux-gnu/evince/4/backends/libpdfdocument.so'. According to dpkg(1) command this file is a part of the 'libevdocument3-4' package, which is already installed (version '3.18.2-1ubuntu4.5'). I also tried to open '.pdf' file via terminal, but nothing changed. Here are the results: - + There is a reference to »/usr/lib/i386-linux- + gnu/evince/4/backends/libpdfdocument.so«. According to `dpkg(1)` command + this file is a part of the 'libevdocument3-4' package, which is + installed already (version '3.18.2-1ubuntu4.5'). I also tried to open + '.pdf' file via terminal, but nothing changed. Here are the results: ,[ $ evince Docs/foo-bar.pdf ] | | (evince:26918): EvinceDocument-WARNING **: | /usr/lib/i386-linux-gnu/evince/4/backends/libpdfdocument.so: Invalid ELF | header | | (evince:26918): EvinceDocument-WARNING **: | /usr/lib/i386-linux-gnu/evince/4/backends/libpdfdocument.so: Invalid ELF | header | ` + I think, that the whole problem is/could be related with AppArmor and + Evince profile changes in the latest update, because - for example - day + before, before update, everything was okay. Anyway, described + problem/issue started to happen right after Evince update. (To check + differences between AppArmor profile versions, please see 2. and 3.). + There is one more thing to notice: Evince profile, has never been + changed by the User. - I think, that the whole problem is related with AppArmor changes in the latest update, because - for example - day before everything was okay. The described problem started right after Evince updated to the latest version. (To check differences between versions, please see 2. and 3.). The 'Evince' profile has never been changed by the Users. + If it's about AppArmor: I've tried to change Evince profile mode from + 'enforce' to 'complain'. Unfortunately, nothing changed. There wasn't + any valuable entries in system log files etc. (I'm sorry, but for now, I + can not check other variants/solutions, such as: (a) disable Evince + profile via `aa-disable(8)` command or (b) make links between + »/etc/apparmor.d/usr.bin.evince« file and »/etc/apparmor.d/disable/« + directory, next use `apparmor_parser(8)` command to remove profile etc.) - If it's about AppArmor: I've tried to change Evince profile mode form 'enforce' to 'complain'. Unfortunately, nothing changed. There wasn't any valuable entries in system log files etc. (I'm sorry, but for now, I can not check other variants/solutions, such as: (a) disabling Evince profile with 'aa-disable(8)' command or (b) making links between '/etc/apparmor.d/usr.bin.evince' and '/etc/apparmor.d/disable/' directory, next using 'apparmor_parser(8)' command to remove profile etc.) - + ✖ NOTE: to make some more tests, I've tried to open '.djvu' file, but + without success. It seems, that there is exactly the same informations + as with '.pdf' files. Of course, Evince + (»/etc/apparmor.d/usr.bin.evince«) profile contains rule to open such + file format etc. and many others, see 4. So, according to all of this, + maybe "Summary" should be changed to reflect this situation? Maybe + something like: "PDF and other files don't open; "Failed to load (...)". + + Sebastien, what do You think?. + + Here are some additional informations: ✗ Description: Ubuntu 16.04.6 LTS ✗ Release: 16.04 ✗ Architecture: x86_32/i386 - ✗ Linux: 4.4.0-154-generic (4.4.0-155-generic is already installed, but reboot is needed) + ✗ Linux: 4.4.0-155-generic ✓ AppArmor: 2.10.95-0ubuntu2.11 ✓ Evince: 3.18.2-1ubuntu4.5 - Best regards. __ [1] https://lists.ubuntu.com/archives/xenial-changes/2019-June/024691.html [2] http://launchpadlibrarian.net/429511526/evince_3.18.2-1ubuntu4.4_3.18.2-1ubuntu4.5.diff.gz [3] http://launchpadlibrarian.net/429293224/evince_3.18.2-1ubuntu4.1_3.18.2-1ubuntu4.5.diff.gz + [4]
