[Bug 1835720] Re: Nautilus crash while searching NTFS partition over Samba

[Davide Sandonà]

The package libglib2.0-0-dbgym was not found.

> sudo apt install libglib2.0-0-dbgym  
Reading package lists... Done
Building dependency tree   
Reading state information... Done
E: Unable to locate package libglib2.0-0-dbgym
E: Couldn't find any package by glob 'libglib2.0-0-dbgym'
E: Couldn't find any package by regex 'libglib2.0-0-dbgym'

Here is the backtrace:

sudo gdb -p `pidof nautilus`
GNU gdb (Ubuntu 8.2.91.20190405-0ubuntu3) 8.2.91.20190405-git
Copyright (C) 2019 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later 
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.
Type "show copying" and "show warranty" for details.
This GDB was configured as "x86_64-linux-gnu".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
.
Find the GDB manual and other documentation resources online at:
.

For help, type "help".
Type "apropos word" to search for commands related to "word".
Attaching to process 22730
[New LWP 22731]
[New LWP 22732]
[New LWP 22734]
[New LWP 22735]
[New LWP 22931]
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
0x7f287c08e729 in __GI___poll (fds=0x55ce703eebc0, nfds=3, timeout=89)
at ../sysdeps/unix/sysv/linux/poll.c:29
29  ../sysdeps/unix/sysv/linux/poll.c: No such file or directory.
(gdb) c
Continuing.
[Thread 0x7f285700 (LWP 22931) exited]
[New Thread 0x7f285700 (LWP 22947)]
[New Thread 0x7f2875491700 (LWP 22948)]
[Thread 0x7f2875491700 (LWP 22948) exited]
[New Thread 0x7f2875491700 (LWP 22950)]
[New Thread 0x7f285e27e700 (LWP 22951)]
[Thread 0x7f2875491700 (LWP 22950) exited]
[Thread 0x7f285e27e700 (LWP 22951) exited]
[New Thread 0x7f285e27e700 (LWP 22952)]
[Thread 0x7f285e27e700 (LWP 22952) exited]

Thread 1 "nautilus" received signal SIGSEGV, Segmentation fault.
0x7f287c49ee77 in g_type_check_is_value_type ()
   from /lib/x86_64-linux-gnu/libgobject-2.0.so.0
(gdb) t a a bt

Thread 7 (Thread 0x7f285700 (LWP 22947)):
#0  syscall () at ../sysdeps/unix/sysv/linux/x86_64/syscall.S:38
#1  0x7f287d0eba5a in g_cond_wait_until () from 
/lib/x86_64-linux-gnu/libglib-2.0.so.0
#2  0x7f287d0720c1 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#3  0x7f287d0ca382 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#4  0x7f287d0c987d in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#5  0x7f287c171182 in start_thread (arg=) at 
pthread_create.c:486
#6  0x7f287c09ab1f in clone () at 
../sysdeps/unix/sysv/linux/x86_64/clone.S:95

Thread 5 (Thread 0x7f2875c92700 (LWP 22735)):
#0  0x7f287c08e729 in __GI___poll (fds=0x55ce6f947090, nfds=1, timeout=-1) 
at ../sysdeps/unix/sysv/linux/poll.c:29
#1  0x7f287d0a0bf6 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#2  0x7f287d0a0d1c in g_main_context_iteration () from 
/lib/x86_64-linux-gnu/libglib-2.0.so.0
#3  0x7f2875c9dffd in ?? () from 
/usr/lib/x86_64-linux-gnu/gio/modules/libdconfsettings.so
#4  0x7f287d0c987d in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#5  0x7f287c171182 in start_thread (arg=) at 
pthread_create.c--Type  for more, q to quit, c to continue without paging--
:486
#6  0x7f287c09ab1f in clone () at 
../sysdeps/unix/sysv/linux/x86_64/clone.S:95

Thread 4 (Thread 0x7f28764fe700 (LWP 22734)):
#0  syscall () at ../sysdeps/unix/sysv/linux/x86_64/syscall.S:38
#1  0x7f287d0eb93f in g_cond_wait () from 
/lib/x86_64-linux-gnu/libglib-2.0.so.0
#2  0x7f287d0720db in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#3  0x7f287d0ca217 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#4  0x7f287d0c987d in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#5  0x7f287c171182 in start_thread (arg=) at 
pthread_create.c:486
#6  0x7f287c09ab1f in clone () at 
../sysdeps/unix/sysv/linux/x86_64/clone.S:95

Thread 3 (Thread 0x7f2876cff700 (LWP 22732)):
#0  0x7f287c08e729 in __GI___poll (fds=0x7f2868016400, nfds=7, timeout=-1) 
at ../sysdeps/unix/sysv/linux/poll.c:29
#1  0x7f287d0a0bf6 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#2  0x7f287d0a0f82 in g_main_loop_run () from 
/lib/x86_64-linux-gnu/libglib-2.0.so.0
#3  0x7f287c5cfe26 in ?? () from /lib/x86_64-linux-gnu/libgio-2.0.so.0
--Type  for more, q to quit, c to continue without paging--
#4  0x7f287d0c987d in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#5  0x7f287c171182 in start_thread (arg=) at 
pthread_create.c:486
#6  0x7f287c09ab1f in clone () at 
../sysdeps/unix/sysv/linux/x86_64/clone.S:95

Thread 2 (Thread 0x7f2877500700 (LWP 22731)):
#0  0x7f287c08e729 in __GI___poll (fds=0x55ce6f81fad0, nfds=2, timeout=-1) 
at ../sysdeps/unix/sysv/linux/poll.c:29
#1  0x7f287d0a0bf6 in ?? 

[Bug 1835720] Re: Nautilus crash while searching NTFS partition over Samba

[Sebastien Bacher]

The script probably errors out because you copied that part without
adapting it '$(pidof yelp)', 'yelp' should be changed by nautilus in
your case

It might be a bit easier to do it like that other
$ sudo apt install nautilus-dbgsym libgtk-3-0-dbgsym libglib2.0-0-dbgym
$ gdb -p `pidof nautilus`
(gdb) c

use nautilus and get the crash

(gdb) t a a bt

and copy the backtrace to the bug

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Title:
  Nautilus crash while searching NTFS partition over Samba

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[Bug 1835720] Re: Nautilus crash while searching NTFS partition over Samba

[Davide Sandonà]

Hello Sebastien,

> Also does it happen every time you follow those steps?

Yes, every time!

I tried to do a backtrace, but it didn't work. Here are the steps I've
followed.

1. Created an /etc/apt/sources.list.d/ddebs with the commands:
echo "deb http://ddebs.ubuntu.com $(lsb_release -cs) main restricted universe 
multiverse" | sudo tee -a /etc/apt/sources.list.d/ddebs.list
echo -e "deb http://ddebs.ubuntu.com $(lsb_release -cs)-updates main restricted 
universe multiverse\ndeb http://ddebs.ubuntu.com $(lsb_release -cs)-proposed 
main restricted universe multiverse" | sudo tee -a 
/etc/apt/sources.list.d/ddebs.list

2. sudo apt-get update

3. Downloaded the script list-symbols-packages-v2.1.sh and run the command:
sudo bash ./list-symbols-packages-v2.1.sh  -t -p $(pidof yelp) 2>/dev/null | 
xargs -d $'\n' sudo apt-get install

It ended its execution with these lines:
E: Unable to locate package using sudo.
E: Couldn't find any package by glob 'using sudo.'
E: Couldn't find any package by regex 'using sudo.'

4. apport-retrace --sandbox=sandboxdir /var/crash/_usr_bin_nautilus.1000.crash
ERROR: report file does not contain one of the required fields: Package

Is there anything else I can do?

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Title:
  Nautilus crash while searching NTFS partition over Samba

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[Bug 1835720] Re: Nautilus crash while searching NTFS partition over Samba

[Bug Watch Updater]

** Changed in: nautilus
   Status: Unknown => New

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  Nautilus crash while searching NTFS partition over Samba

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[Bug 1835720] Re: Nautilus crash while searching NTFS partition over Samba

[Sebastien Bacher]

Thanks, the error from journal logs look like
https://gitlab.gnome.org/GNOME/nautilus/issues/1072

The retracing failed for some reason though so it would still be useful
if you try to  obtain a backtrace following the instructions at
http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace
(as an attachment) to the bug report.

Also does it happen every time you follow those steps?

** Bug watch added: gitlab.gnome.org/GNOME/nautilus/issues #1072
   https://gitlab.gnome.org/GNOME/nautilus/issues/1072

** Changed in: nautilus (Ubuntu)
   Status: Invalid => Triaged

** Also affects: nautilus via
   https://gitlab.gnome.org/GNOME/nautilus/issues/1072
   Importance: Unknown
   Status: Unknown

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  Nautilus crash while searching NTFS partition over Samba

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[Bug 1835720] Re: Nautilus crash while searching NTFS partition over Samba

[Davide Sandonà]

Hello Sebastien,

Step 2 worked: here are the links:

nautilus: https://errors.ubuntu.com/oops/cd8c1612-a0d2-11e9-b1ca-fa163e102db1
telegram: https://errors.ubuntu.com/oops/a6aa6bb8-a0ce-11e9-a06d-fa163ee63de6

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  Nautilus crash while searching NTFS partition over Samba

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[Bug 1835720] Re: Nautilus crash while searching NTFS partition over Samba

[Sebastien Bacher]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

** Changed in: nautilus (Ubuntu)
   Importance: Undecided => Low

** Changed in: nautilus (Ubuntu)
   Status: New => Invalid

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[Bug 1835720] Re: Nautilus crash while searching NTFS partition over Samba

[Davide Sandonà]

** Description changed:

  I have a NAS server with NTFS disks.
  
  A few days ago I did a fresh installation of Kubuntu 19.04, then I
  installed Nautilus because it is my experience that it handles better
  this usage scenario. I also installed the smbclient.
  
- When I try to do a file search, eventually Nautilus crashes. 
+ When I try to do a file search, eventually Nautilus crashes.
  It seems to me that the first file search always goes fine. When I try to do 
a second search without closing the search bar (ie, updating the search 
keywords), Nautilus crashes. If I close the search bar after a search, and then 
I reopen it to do another search, everything works as expected.
+ 
+ Note: this only happens while searching NTFS partitions over Samba. If I
+ search inside NTFS partitions of my local PC, everything works as
+ expected.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: nautilus 1:3.32.1-0ubuntu0.19.04.0
  ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8
  Uname: Linux 5.0.0-20-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Mon Jul  8 11:10:48 2019
  ExecutablePath: /usr/bin/nautilus
  GsettingsChanges: b'org.gnome.nautilus.window-state' b'initial-size' b'(882, 
543)'
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_nautilus:

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