[Bug 1837534] Re: Internet connection randomly stops working
** Changed in: ubuntu Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1837534 Title: Internet connection randomly stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1837534/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1837534] Re: Internet connection randomly stops working
I also have ubuntu 19.04, not 19.10, sry ** Description changed: Ubuntu says I'm still connected. "nmcli device" says I'm connected. I have to turn off and on again my internet connection(menu in the top right -> name of connection menu -> Turn Off) to fix the issue. I'm using Wifi. I'm using a USB adapter, TP-Link TL-WDN3200. - Ubuntu 19.10 + Ubuntu 19.04 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1837534 Title: Internet connection randomly stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1837534/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1837534] Re: Internet connection randomly stops working
Happened again having wifi power management disabled. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1837534 Title: Internet connection randomly stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1837534/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1837534] Re: Internet connection randomly stops working
Happened again after disabling wifi power management. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1837534 Title: Internet connection randomly stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1837534/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1837534] Re: Internet connection randomly stops working
I put the adapter in a USB port on the back and the issue still occurred. Now I disabled WiFi power management. Let's see if it occurs again. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1837534 Title: Internet connection randomly stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1837534/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1837534] Re: Internet connection randomly stops working
In terminal do sudo sed -i 's/3/2/' /etc/NetworkManager/conf.d/* Reboot, that will disable wifi power management -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1837534 Title: Internet connection randomly stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1837534/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1837534] Re: Internet connection randomly stops working
efthimios@efthimios-GA-78LMT-USB3:~$ sudo lshw -C network [sudo] password for efthimios: *-network description: Ethernet interface product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@:03:00.0 logical name: enp3s0 version: 06 serial: 90:2b:34:a3:97:91 size: 10Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 duplex=half firmware=rtl8168e-3_0.0.4 03/27/12 latency=0 link=no multicast=yes port=MII speed=10Mbit/s resources: irq:18 ioport:ee00(size=256) memory:fddff000-fddf memory:fddf8000-fddfbfff *-network description: Wireless interface physical id: 1 bus info: usb@2:3 logical name: wlx647002072c18 serial: 64:70:02:07:2c:18 capabilities: ethernet physical wireless configuration: broadcast=yes driver=rt2800usb driverversion=5.0.0-21-generic firmware=0.36 ip=192.168.1.2 link=yes multicast=yes wireless=IEEE 802.11 efthimios@efthimios-GA-78LMT-USB3:~$ lsusb Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 148f:5572 Ralink Technology, Corp. RT5572 Wireless Adapter Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 0079:0006 DragonRise Inc. PC TWIN SHOCK Gamepad Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 011 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 010 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1837534 Title: Internet connection randomly stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1837534/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1837534] Re: Internet connection randomly stops working
Thanks for the additional info (wifi), can you please provide more as follows on your hardware, (`commands` are in backticks) 1. `sudo lshw -C network` (ie. list hardware of class=network) 2. `lsusb` (ie. list usb devices) These will provide details as seen by your computer (really the linux kernel) including chipset details with luck. re: debug-helper.py: My own 19.10 system doesn't have it either, so for now ignore it (sorry; I'll provide more if/when I can). (https://help.ubuntu.com/stable/ubuntu-help/net-wireless- troubleshooting-hardware-check.html.en) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1837534 Title: Internet connection randomly stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1837534/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1837534] Re: Internet connection randomly stops working
I'm confused about the logs, do I have to enter the commands before the issue occurs? I may not get it for even days. I also don't have debug helper.py. Tell me if I can get logs that run regardless. Thanks. ** Description changed: Ubuntu says I'm still connected. "nmcli device" says I'm connected. I have to turn off and on again my internet connection(menu in the top right -> name of connection menu -> Turn Off) to fix the issue. + I'm using Wifi. I'm using a USB adapter, TP-Link TL-WDN3200. + Ubuntu 19.10 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1837534 Title: Internet connection randomly stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1837534/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1837534] Re: Internet connection randomly stops working
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't start working on it yet, because your bug report didn't include enough information. (for example are you talking about ethernet? wifi? what network hardware you are using , what architecture? etc) Please include the information requested at https://wiki.ubuntu.com/DebuggingNetworkManager. If you have trouble, do not hesitate to ask for more assistance. Thanks in advance. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1837534 Title: Internet connection randomly stops working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1837534/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
