[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2020-02-20 Thread Launchpad Bug Tracker
[Expired for xorg-server (Ubuntu) because there has been no activity for
60 days.]

** Changed in: xorg-server (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2020-02-20 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-12-22 Thread Daniel van Vugt
Thanks. Please ensure you don't have any external monitor plugged in
while diagnosing this bug as it seems to have caused some confusion.

Per comment #13, please test latest mainline kernel which is now:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5-rc2/

** Changed in: xorg-server (Ubuntu)
   Status: New => Incomplete

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-24 Thread Brad Figg
** Tags added: ubuntu-certified

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  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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Re: [Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-24 Thread Alex Tu
The original 8 hour test without external monitor.
I removed all wired connection before testing.

Kai-Heng Feng  於 2019年7月24日 週三 下午4:00 寫道:

> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.3-rc1/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1837683
>
> Title:
>   Screen stops updating after about 8 hours - (EE) modeset(0): present
>   flip failed
>
> Status in linux package in Ubuntu:
>   Confirmed
> Status in xorg-server package in Ubuntu:
>   New
>
> Bug description:
>   environment:
>- XPS-13-938
>- connect 5G ac wifi
>- disabled suspend in power setting
>- disabled blank screen  in power setting
>
>   steps:
>- play 4k video by chrome on youtube[1] overnight
>
>   symptom:
>- after about 8 hours, the screen is black and keyboard and mouse can
> not wake up screen.
>- the audio of 4K video is still playing, I can hear that when screen
> is black.
>- magic key still work, so I can reboot system by magic key.
>- a repeat error message in syslog:
>   "
>   Jul 24 01:25:49 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (WW)
> modeset(0): Page flip failed: Invalid argument
>   Jul 24 01:25:49 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (EE)
> modeset(0): present flip failed
>   "
>
>   [1] https://www.youtube.com/watch?v=pkKBXH2qc_I=11701s
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 4.15.0-1047.52-oem 4.15.18
>   Uname: Linux 4.15.0-1047-oem x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Jul 24 09:47:59 2019
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GpuHangFrequency: Several times a week
>   GpuHangReproducibility: Seems to happen randomly
>   GpuHangStarted: Within the last few days
>   GraphicsCard:
>Intel Corporation Device [8086:3ea0] (prog-if 00 [VGA controller])
>  Subsystem: Dell Device [1028:08af]
>   InstallationDate: Installed on 2019-07-20 (3 days ago)
>   InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
>   MachineType: Dell Inc. XPS 13 9380
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1047-oem
> root=UUID=77efb06b-1ce6-4749-a131-67f57aa8b21b ro quiet splash vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 03/29/2019
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.3.2
>   dmi.board.name: 0KTW76
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 13 9380
>   dmi.sys.vendor: Dell Inc.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1.1~18.04.2
>   version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1.1~18.04.2
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1837683/+subscriptions
>

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Title:
  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-24 Thread Kai-Heng Feng
Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.3-rc1/

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Title:
  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-24 Thread Daniel van Vugt
Though there's at least one other case where kernel failures happen just
before Xorg failures:

Jul 24 01:09:40 u-XPS-13-9380 kernel: [ 1257.973610] 
[drm:intel_dp_start_link_train [i915]] *ERROR* failed to enable link training
Jul 24 01:09:41 u-XPS-13-9380 kernel: [ 1258.196769] thunderbolt :05:00.0: 
control channel starting...
Jul 24 01:09:41 u-XPS-13-9380 kernel: [ 1258.196772] thunderbolt :05:00.0: 
starting TX ring 0
Jul 24 01:09:41 u-XPS-13-9380 kernel: [ 1258.196780] thunderbolt :05:00.0: 
enabling interrupt at register 0x38200 bit 0 (0x0 -> 0x1)
Jul 24 01:09:41 u-XPS-13-9380 kernel: [ 1258.196782] thunderbolt :05:00.0: 
starting RX ring 0
Jul 24 01:09:41 u-XPS-13-9380 kernel: [ 1258.196790] thunderbolt :05:00.0: 
enabling interrupt at register 0x38200 bit 12 (0x1 -> 0x1001)
Jul 24 01:09:41 u-XPS-13-9380 kernel: [ 1258.197236] usb usb3: root hub lost 
power or was reset
Jul 24 01:09:41 u-XPS-13-9380 kernel: [ 1258.197238] usb usb4: root hub lost 
power or was reset
Jul 24 01:09:41 u-XPS-13-9380 kernel: [ 1258.530275] 
[drm:intel_dp_check_link_status [i915]] *ERROR* Failed to get link status
Jul 24 01:09:41 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (II) 
modeset(0): Allocate new frame buffer 5760x2160 stride
Jul 24 01:09:43 u-XPS-13-9380 wpa_supplicant[838]: wlp2s0: 
CTRL-EVENT-SIGNAL-CHANGE above=1 signal=-49 noise=-97 txrate=6000
Jul 24 01:09:43 u-XPS-13-9380 kernel: [ 1261.069294] 
[drm:intel_dp_start_link_train [i915]] *ERROR* failed to enable link training
Jul 24 01:09:44 u-XPS-13-9380 kernel: [ 1261.566585] [drm] Reducing the 
compressed framebuffer size. This may lead to less power savings than a 
non-reduced-size. Try to increase stolen memory size if available in BIOS.
Jul 24 01:09:44 u-XPS-13-9380 org.gnome.Shell.desktop[2345]: Window manager 
warning: Configuring CRTC 64 with mode 186 (1920 x 1080 @ 60.00) at 
position 3840, 0 and transform 0 failed
Jul 24 01:09:44 u-XPS-13-9380 gnome-shell[2345]: g_array_unref: assertion 
'array' failed
Jul 24 01:09:44 u-XPS-13-9380 gnome-shell[2345]: message repeated 2 times: [ 
g_array_unref: assertion 'array' failed]
Jul 24 01:09:44 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (WW) 
modeset(0): hotplug event: connector 68's link-state is BAD, tried resetting 
the current mode. You may be leftwith a black screen if this fails...


** Changed in: xorg-server (Ubuntu)
   Status: Incomplete => New

** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

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Title:
  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-24 Thread Daniel van Vugt
I wonder if using a different kernel helps?

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Title:
  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-24 Thread Daniel van Vugt
Thanks!

Yes that kernel message happens just before the Xorg failure, so it
sounds related.

Jul 24 01:21:56 u-XPS-13-9380 kernel: [ 1993.239046] 
[drm:intel_dp_start_link_train [i915]] *ERROR* failed to enable link training
...
Jul 24 01:25:24 u-XPS-13-9380 kernel: [ 2201.963876] [drm] Reducing the 
compressed framebuffer size. This may lead to less power savings than a 
non-reduced-size. Try to increase stolen memory size if available in BIOS.
Jul 24 01:25:24 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (EE) 
modeset(0): failed to set mode: Invalid argument
Jul 24 01:25:24 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (II) event10 - 
ELAN2934:00 04F3:2934: is tagged by udev as: Touchscreen
Jul 24 01:25:24 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (II) event10 - 
ELAN2934:00 04F3:2934: device is a touch device
Jul 24 01:25:24 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (WW) 
modeset(0): flip queue failed: Invalid argument
...

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  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-24 Thread Daniel van Vugt
Ah comment #10 seems to be related to connector 68 (an external
DisplayPort/Thunderbolt). Whereas you reported this bug first without
any external monitor connected.

Was the original 8 hour test with or without an external monitor?

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  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-23 Thread Alex Tu
collect some public bugs which look similar to this one:
 - https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1821059
 - https://uwot.eu/blog/xorg-present-flip-failed/

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Title:
  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-23 Thread Alex Tu
not see much fishy message in kerne.log, the only message around the time of 
issue happened is:
"
Jul 24 01:25:24 u-XPS-13-9380 kernel: [ 2201.963876] [drm] Reducing the 
compressed framebuffer size. This may lead to less power savings than a 
non-reduced-size. Try to increase stolen memory size if available in BIOS.
"

** Attachment added: "kern.log"
   
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1837683/+attachment/5278845/+files/kern.log

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  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-23 Thread Alex Tu
** Attachment added: "syslog.no-screen-after-4k-overnight.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1837683/+attachment/5278844/+files/syslog.no-screen-after-4k-overnight.tar.gz

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Title:
  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-23 Thread Daniel van Vugt
1. If there's a relevant message in the kernel log then if will be
obvious -- filling it up. Though if you have a full syslog already then
that might contain the answer, so yes please attach it.

2. I guess log in via ssh and stay logged in before the problem starts.

4. We still need to test Wayland as a confirmation that the problem is
confined to Xorg. It's not a matter of Ubuntu not recommending Wayland,
it's to help us triage and understand this bug so it can be assigned to
the right package and communicated clearly to the right upstream
project.

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Title:
  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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Re: [Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-23 Thread Alex Tu
1. When the problem is happening, does the kernel log show any problems?
(run: dmesg)
When the problem is happening, the screen is black, so no easy to type
command. I can try ssh before reproducing, but might not soon,  I need to
handover this machine to another guy today.

Before that, can you get message you need in syslog? or I can upload
kern.log for your reference.

2. When the problem is happening, what do you get from running these
commands?

   ls -l /proc/`pidof Xorg`/fd | wc -l
   ls -l /proc/`pidof Xorg`/fd

When the problem is happening, the screen is black, so no easy to type
command. I can try ssh before reproducing, but might not soon,  I need to
handover this machine to another guy today.

Is there other way to get information you need in next boot? So that I can
provide more on current environment that next boot of issue happened.

3. When the problem is happening, what do you get from:

   ps auxw | grep Xorg

Same response as 2.

4. Please try the same test with "Ubuntu on Wayland" and tell us if it
has the same bug.

This would be my lower priory, the target of my testing is to make sure end
user's experience on LTS.

Daniel van Vugt  於 2019年7月24日 週三 上午10:30
寫道:

> 1. When the problem is happening, does the kernel log show any problems?
> (run: dmesg)
>
> 2. When the problem is happening, what do you get from running these
> commands?
>
>ls -l /proc/`pidof Xorg`/fd | wc -l
>ls -l /proc/`pidof Xorg`/fd
>
> 3. When the problem is happening, what do you get from:
>
>ps auxw | grep Xorg
>
> 4. Please try the same test with "Ubuntu on Wayland" and tell us if it
> has the same bug.
>
>
> ** Changed in: xorg-server (Ubuntu)
>Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1837683
>
> Title:
>   Screen stops updating after about 8 hours - (EE) modeset(0): present
>   flip failed
>
> Status in xorg-server package in Ubuntu:
>   Incomplete
>
> Bug description:
>   environment:
>- XPS-13-938
>- connect 5G ac wifi
>- disabled suspend in power setting
>- disabled blank screen  in power setting
>
>   steps:
>- play 4k video by chrome on youtube[1] overnight
>
>   symptom:
>- after about 8 hours, the screen is black and keyboard and mouse can
> not wake up screen.
>- the audio of 4K video is still playing, I can hear that when screen
> is black.
>- magic key still work, so I can reboot system by magic key.
>- a repeat error message in syslog:
>   "
>   Jul 24 01:25:49 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (WW)
> modeset(0): Page flip failed: Invalid argument
>   Jul 24 01:25:49 u-XPS-13-9380 /usr/lib/gdm3/gdm-x-session[2217]: (EE)
> modeset(0): present flip failed
>   "
>
>   [1] https://www.youtube.com/watch?v=pkKBXH2qc_I=11701s
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 4.15.0-1047.52-oem 4.15.18
>   Uname: Linux 4.15.0-1047-oem x86_64
>   ApportVersion: 2.20.9-0ubuntu7.7
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Jul 24 09:47:59 2019
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GpuHangFrequency: Several times a week
>   GpuHangReproducibility: Seems to happen randomly
>   GpuHangStarted: Within the last few days
>   GraphicsCard:
>Intel Corporation Device [8086:3ea0] (prog-if 00 [VGA controller])
>  Subsystem: Dell Device [1028:08af]
>   InstallationDate: Installed on 2019-07-20 (3 days ago)
>   InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
>   MachineType: Dell Inc. XPS 13 9380
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1047-oem
> root=UUID=77efb06b-1ce6-4749-a131-67f57aa8b21b ro quiet splash vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 03/29/2019
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.3.2
>   dmi.board.name: 0KTW76
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.3.2:bd03/29/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
>   dmi.product.family: XPS
>   dmi.product.name: XPS 13 9380
>   dmi.sys.vendor: Dell Inc.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1.1~18.04.2
>   version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1.1~18.04.2
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>  

[Bug 1837683] Re: Screen stops updating after about 8 hours - (EE) modeset(0): present flip failed

2019-07-23 Thread Daniel van Vugt
1. When the problem is happening, does the kernel log show any problems?
(run: dmesg)

2. When the problem is happening, what do you get from running these
commands?

   ls -l /proc/`pidof Xorg`/fd | wc -l
   ls -l /proc/`pidof Xorg`/fd

3. When the problem is happening, what do you get from:

   ps auxw | grep Xorg

4. Please try the same test with "Ubuntu on Wayland" and tell us if it
has the same bug.


** Changed in: xorg-server (Ubuntu)
   Status: New => Incomplete

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Title:
  Screen stops updating after about 8 hours - (EE) modeset(0): present
  flip failed

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