[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2020-02-15 Thread Johnny Ooi
My only backup image was from 17.10, running kernel Kernel
4.13.0-46-generic.

I stand corrected on the earbud model. It was an MPOW Flame that time,
and not an MPOW T5/M5 model

Nonetheless, even in the 17.10 backup image, bluetooth restarts.

However, unlike in Disco, my earbuds actually manage to connect. The
connection does drop after a couple of seconds, however.

Also, I did find something that may be of relevance.

I have an old USB Bluetooth dongle. And I plugged that in, and then used
Blueman-manager to switch to that adapter and pair my earbuds -- and it
works.

Does this help further debugging?

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  Bluetooth loops when pairing Connecting MPOW T5 headset

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[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2020-02-10 Thread Johnny Ooi
Okay, will dig out my old backup images and see.

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[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2020-02-10 Thread Kai-Heng Feng
Can you please test v4.15 based kernel, which is used in Bionic Beaver?

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[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2020-02-04 Thread Johnny Ooi
Hi, the same problem occurs, even using a different MPOW model and an
Anker brand.

I've attached the syslog output in another file

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[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2020-02-04 Thread Johnny Ooi
** Attachment added: "focal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1845689/+attachment/5325305/+files/focal.txt

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  Bluetooth loops when pairing Connecting MPOW T5 headset

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[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2020-02-03 Thread Kai-Heng Feng
Can you please test 20.04 daily image?
http://cdimages.ubuntu.com/daily-live/current/

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  Bluetooth loops when pairing Connecting MPOW T5 headset

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[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2019-12-19 Thread Johnny Ooi
apport information

** Tags added: apport-collected

** Description changed:

  I am running ubuntu Disco, recently upgraded from Beaver.
  
  Now when I pair my MPOW T5 bluetooth earbuds, they will pair, connect,
  then Bluetooth on the machine will restart. This is visible by the
  Bluetooth applet showing Bluetooth being switched off then on again.
  This will happen a few times, then bluetooth will lock up, rendering it
  and the settings applet frozen. Requiring a restart to fix.
  
  It is like something in Bluetooth subsystem is crashing out when pairing
  with the T5
  
  I used to use this MPOW T5 with ubuntu Beaver without issue and am
  tempted just to roll back to my image from then But here's hoping
  someone can help identify why this is happening.
  
  I am also using this on my Disco installation on my Pixelbook (which was
  a clean install, not an upgrade), so maybe that's something worth
  noting.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.0.0-29.31-generic 5.0.21
  Uname: Linux 5.0.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.10-0ubuntu27.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  johnny 2201 F pulseaudio
   /dev/snd/controlC0:  johnny 2201 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Sep 27 17:34:49 2019
  InstallationDate: Installed on 2018-12-31 (269 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 
(20181017.3)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: Bluetooth sound card not detected
  UpgradeStatus: Upgraded to disco on 2019-09-21 (6 days ago)
  dmi.bios.date: 04/08/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W35xSS_370SS
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd04/08/2014:svnNotebook:pnW35xSS_370SS:pvrNotApplicable:rvnNotebook:rnW35xSS_370SS:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: W35xSS_370SS
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.10-0ubuntu27.3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  johnny 2878 F pulseaudio
+  /dev/snd/controlC0:  johnny 2878 F pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 19.04
+ InstallationDate: Installed on 2018-12-31 (352 days ago)
+ InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 
(20181017.3)
+ MachineType: Notebook W35xSS_370SS
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-37-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.0.0-37.40-generic 5.0.21
+ RelatedPackageVersions:
+  linux-restricted-modules-5.0.0-37-generic N/A
+  linux-backports-modules-5.0.0-37-generic  N/A
+  linux-firmware1.178.6
+ Tags:  disco
+ Uname: Linux 5.0.0-37-generic x86_64
+ UpgradeStatus: Upgraded to disco on 2019-09-21 (89 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/08/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 4.6.5
+ dmi.board.asset.tag: Tag 12345
+ dmi.board.name: W35xSS_370SS
+ dmi.board.vendor: Notebook
+ dmi.board.version: Not Applicable
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Notebook
+ dmi.chassis.version: N/A
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd04/08/2014:svnNotebook:pnW35xSS_370SS:pvrNotApplicable:rvnNotebook:rnW35xSS_370SS:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
+ dmi.product.family: Not Applicable
+ dmi.product.name: W35xSS_370SS
+ dmi.product.sku: Not Applicable
+ dmi.product.version: Not Applicable
+ dmi.sys.vendor: Notebook

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1845689/+attachment/5314067/+files/AlsaInfo.txt

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Title:
  Bluetooth loops when pairing Connecting MPOW T5 headset

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[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2019-12-19 Thread Johnny Ooi
Marking as confirmed as instructed

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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  Bluetooth loops when pairing Connecting MPOW T5 headset

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[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2019-12-19 Thread Johnny Ooi
@seb128 re the bluetooth log, how do I obtain that? I've done the apport
stuff, does that include the bluetooth log?

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[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2019-12-19 Thread Sebastien Bacher
Thank you for your bug report. The issue looks like rather a kernel one

kernel: [  353.504506] usb 3-7: Failed to suspend device, error -71

Would be useful to also get a bluetooth -d debug log

** Package changed: alsa-driver (Ubuntu) => linux (Ubuntu)

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[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2019-12-18 Thread Johnny Ooi
More details that might help debugging.  Found this in the syslog:

Dec 18 18:58:21 johnny-W35xSS-370SS systemd[1]: systemd-rfkill.service: 
Succeeded.
Dec 18 18:58:24 johnny-W35xSS-370SS kernel: [  336.791201] input: 
00:20:5B:12:1F:B6 as /devices/virtual/input/input34
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (II) 
config/udev: Adding input device 00:20:5B:12:1F:B6 (/dev/input/event20)
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (**) 
00:20:5B:12:1F:B6: Applying InputClass "libinput keyboard catchall"
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (II) 
Using input driver 'libinput' for '00:20:5B:12:1F:B6'
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (II) 
systemd-logind: got fd for /dev/input/event20 13:84 fd 70 paused 0
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (**) 
00:20:5B:12:1F:B6: always reports core events
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (**) 
Option "Device" "/dev/input/event20"
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (**) 
Option "_source" "server/udev"
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (II) 
event20 - 00:20:5B:12:1F:B6: is tagged by udev as: Keyboard
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (II) 
event20 - 00:20:5B:12:1F:B6: device is a keyboard
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (II) 
event20 - 00:20:5B:12:1F:B6: device removed
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (**) 
Option "config_info" "udev:/sys/devices/virtual/input/input34/event20"
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (II) 
XINPUT: Adding extended input device "00:20:5B:12:1F:B6" (type: KEYBOARD, id 18)
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (**) 
Option "xkb_model" "pc105"
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (**) 
Option "xkb_layout" "gb"
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (**) 
Option "xkb_variant" "extd"
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (WW) 
Option "xkb_options" requires a string value
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (II) 
event20 - 00:20:5B:12:1F:B6: is tagged by udev as: Keyboard
Dec 18 18:58:24 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (II) 
event20 - 00:20:5B:12:1F:B6: device is a keyboard
Dec 18 18:58:24 johnny-W35xSS-370SS org.gnome.Shell.desktop[2085]: Window 
manager warning: Overwriting existing binding of keysym 35 with keysym 35 
(keycode e).
Dec 18 18:58:24 johnny-W35xSS-370SS org.gnome.Shell.desktop[2085]: Window 
manager warning: Overwriting existing binding of keysym 36 with keysym 36 
(keycode f).
Dec 18 18:58:24 johnny-W35xSS-370SS org.gnome.Shell.desktop[2085]: Window 
manager warning: Overwriting existing binding of keysym 39 with keysym 39 
(keycode 12).
Dec 18 18:58:24 johnny-W35xSS-370SS org.gnome.Shell.desktop[2085]: Window 
manager warning: Overwriting existing binding of keysym 34 with keysym 34 
(keycode d).
Dec 18 18:58:24 johnny-W35xSS-370SS org.gnome.Shell.desktop[2085]: Window 
manager warning: Overwriting existing binding of keysym 37 with keysym 37 
(keycode 10).
Dec 18 18:58:24 johnny-W35xSS-370SS org.gnome.Shell.desktop[2085]: Window 
manager warning: Overwriting existing binding of keysym 33 with keysym 33 
(keycode c).
Dec 18 18:58:24 johnny-W35xSS-370SS org.gnome.Shell.desktop[2085]: Window 
manager warning: Overwriting existing binding of keysym 31 with keysym 31 
(keycode a).
Dec 18 18:58:24 johnny-W35xSS-370SS org.gnome.Shell.desktop[2085]: Window 
manager warning: Overwriting existing binding of keysym 38 with keysym 38 
(keycode 11).
Dec 18 18:58:24 johnny-W35xSS-370SS org.gnome.Shell.desktop[2085]: Window 
manager warning: Overwriting existing binding of keysym 32 with keysym 32 
(keycode b).
Dec 18 18:58:29 johnny-W35xSS-370SS bluetoothd[1134]: 
/org/bluez/hci0/dev_00_20_5B_12_1F_B6/fd7: fd(37) ready
Dec 18 18:58:29 johnny-W35xSS-370SS rtkit-daemon[1517]: Supervising 3 threads 
of 1 processes of 1 users.
Dec 18 18:58:29 johnny-W35xSS-370SS rtkit-daemon[1517]: Successfully made 
thread 6460 of process 2154 owned by '1000' RT at priority 5.
Dec 18 18:58:29 johnny-W35xSS-370SS rtkit-daemon[1517]: Supervising 4 threads 
of 1 processes of 1 users.

-- At this point the headset is connected. After a few seconds,
bluetooth then restarts:

Dec 18 18:58:40 johnny-W35xSS-370SS kernel: [  353.504506] usb 3-7: Failed to 
suspend device, error -71
Dec 18 18:58:40 johnny-W35xSS-370SS kernel: [  353.504570] usb 3-7: USB 
disconnect, device number 12
Dec 18 18:58:40 johnny-W35xSS-370SS acpid: input device has been disconnected, 
fd 24
Dec 18 18:58:40 johnny-W35xSS-370SS /usr/lib/gdm3/gdm-x-session[1858]: (II) 
config/udev: removing device 

[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2019-11-05 Thread Johnny Ooi
Oh, and it pairs okay under Windows on the same laptop (I dual boot
Windows 8 and Ubuntu)

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[Bug 1845689] Re: Bluetooth loops when pairing Connecting MPOW T5 headset

2019-11-05 Thread Johnny Ooi
As an experiment took the 19.04 Ubuntu live disk, booted up from that
and paired mt MPOW T5. Bluetooth crash looped as well. This eliminates
anything I've installed as cause.

I suspect something in the driver is not liking the bluetooth device on
my machine, since it paired with 19.04 on my Pixelbook okay without
crash looping.

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