apport information
** Description changed:
- TBD
+ [Steps to Reproduce]
+ 1. Pair some Bluetooth BLE device. Open a terminal and run `dmesg -w` to make
sure Bluetooth is receiving advertisement events and repeatedly printing:
+
+ Bluetooth: hci0: advertising data len corrected
+ ...
+
+ 2. Turn off dim display/blank screen on idle in Settings
+ 3. Shorten long idle suspend time to 2 minutes by:
+
+ $ gsettings set org.gnome.settings-daemon.plugins.power \
+ sleep-inactive-ac-timeout 120
+
+ 4. Idle wait for 2 minute and let system suspend.
+ 5. Resume after 20 seconds suspend or so.
+
+ [Expected result]
+ System resumes normally.
+
+ [Actual result]
+ * Screen lighted up, sent to GDM greeter as expected, but UI freeze when
pressed ENTER to submit filled account name/password.
+ * No console switch is possible.
+ * Kernel alive because rescue magic key is the only way to escape.
+ * The last line in syslog is:
+
+ kernel [...] PM: suspend entry (deep)
+ * When Bluetooth is rfkilled, this issue is not happening. When Bluetooth has
never paired to BLE devices, this issue is no happening, either.
** Summary changed:
- Intel Wireless-AC 9462/9560 Bluetooth fails system suspend when connected to
BLE devices
+ Intel Wireless-AC 9462/9560 Bluetooth, whenever connected to BLE devices,
causes UI freeze when re-loggin in after resumed from suspend
** Summary changed:
- Intel Wireless-AC 9462/9560 Bluetooth, whenever connected to BLE devices,
causes UI freeze when re-loggin in after resumed from suspend
+ Intel Wireless-AC 9462/9560 Bluetooth, whenever connected to BLE devices,
causes UI freeze when re-logging in after resumed from suspend
** Tags added: apport-collected bionic
** Description changed:
[Steps to Reproduce]
1. Pair some Bluetooth BLE device. Open a terminal and run `dmesg -w` to make
sure Bluetooth is receiving advertisement events and repeatedly printing:
Bluetooth: hci0: advertising data len corrected
...
2. Turn off dim display/blank screen on idle in Settings
3. Shorten long idle suspend time to 2 minutes by:
$ gsettings set org.gnome.settings-daemon.plugins.power \
sleep-inactive-ac-timeout 120
4. Idle wait for 2 minute and let system suspend.
5. Resume after 20 seconds suspend or so.
[Expected result]
System resumes normally.
[Actual result]
* Screen lighted up, sent to GDM greeter as expected, but UI freeze when
pressed ENTER to submit filled account name/password.
* No console switch is possible.
* Kernel alive because rescue magic key is the only way to escape.
* The last line in syslog is:
kernel [...] PM: suspend entry (deep)
* When Bluetooth is rfkilled, this issue is not happening. When Bluetooth has
never paired to BLE devices, this issue is no happening, either.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.9
+ Architecture: amd64
+ Dependencies:
+
+ DistributionChannelDescriptor:
+ # This is the distribution channel descriptor for the OEM CDs
+ # For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
+ canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-loras+X21
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-12-02 (3 days ago)
+ InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
20190418-12:10
+ Package: linux-firmware 1.173.12
+ PackageArchitecture: all
+ ProcVersionSignature: Ubuntu 5.0.0-1028.32-oem-osp1 5.0.21
+ Tags: bionic
+ Uname: Linux 5.0.0-1028-oem-osp1 x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1855235/+attachment/5309983/+files/ProcCpuinfoMinimal.txt
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https://bugs.launchpad.net/bugs/1855235
Title:
Intel Wireless-AC 9560 Bluetooth, whenever connected to BLE devices,
causes UI freeze when re-logging in after resumed from suspend
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