[Bug 1858011] Re: Discover app bug, cant find some apps
** Changed in: plasma-discover (Ubuntu) Status: Triaged => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858011] Re: Discover app bug, cant find some apps
I can see now discover works well with turkish language at Lubuntu 20.04. I don't have enough knowlage to understand why but thanks^^. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858011] Re: Discover app bug, cant find some apps
** Changed in: discover Status: Unknown => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858011]
Assuming it's fixed, haven't seen it in any major distro for a while, meaning they just fixed their AppStream. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858011]
(In reply to Aleix Pol from comment #12) > @Briggs, can you confirm it's properly set up? i.e. can you run > "appstreamcli refresh" on your system and tell us if it succeeds and removes > the error? I'm very sorry. I no longer have it installed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858011]
@Briggs, can you confirm it's properly set up? i.e. can you run "appstreamcli refresh" on your system and tell us if it succeeds and removes the error? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858011] Re: Discover app bug, cant find some apps
Launchpad has imported 12 comments from the remote bug at https://bugs.kde.org/show_bug.cgi?id=406654. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2019-04-18T13:22:21+00:00 8p-k26-gj wrote: SUMMARY When I start discover I get a pointless "Make sure that AppStream is properly set up on your system". What is it trying to tell me? What am I supposed to do about this as a user? STEPS TO REPRODUCE 1. Start Discover OBSERVED RESULT Passive popup "Make sure that AppStream is properly set up on your system". EXPECTED RESULT No passive popup, or at least a helpful error, even better with a "Let me fix that for you" button. SOFTWARE/OS VERSIONS KDE Plasma Version: 5.15.80 KDE Frameworks Version: 5.58 Qt Version: 5.12.0 Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma- discover/+bug/1858011/comments/0 On 2019-04-18T17:14:45+00:00 Nate-b wrote: I've never gotten this myself, but I've heard of other who have gotten it too. We should either suppress this error message or somehow make it actionable. Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma- discover/+bug/1858011/comments/1 On 2019-04-23T13:58:46+00:00 Aleix Pol wrote: Which distribution? Do you reckon your appstream is properly set? This is something your distribution should be doing and maintaining. Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma- discover/+bug/1858011/comments/2 On 2019-04-23T15:25:47+00:00 Nate-b wrote: (In reply to Aleix Pol from comment #2) > Do you reckon your appstream is properly set? This is something your > distribution should be doing and maintaining. All the more reason not to bug the user about it. :) If we need to tell the user that something is broken but it's not Discover's fault, a PassiveNotification probably isn't the right way to do it. Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma- discover/+bug/1858011/comments/3 On 2019-04-24T02:26:16+00:00 Aleix Pol wrote: What's the right way to do it? In this case the only right answer is have the problem not exist. if a distro information gets broken, we need to nudge its users to get the issue solved. Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma- discover/+bug/1858011/comments/4 On 2019-04-24T21:17:04+00:00 Nate-b wrote: (In reply to Aleix Pol from comment #4) > What's the right way to do it? > > In this case the only right answer is have the problem not exist. if a > distro information gets broken, we need to nudge its users to get the issue > solved. I agree, but a quickly disappearing message saying "Make sure that AppStream is properly set up on your system" doesn't do that. :) The message needs to indicate: - What is wrong in words that users can understand - That it is the fault of their distro and not Discover - How they can fix it themselves, or who they can contact to get it fixed The current message doesn't do any of that. My recommendation would be to show the message in a Kirigami InlineMessage, and for it to be worded more like this: "Your operating system is not providing accurate and up- to-date information. Applications may show less detailed information, and search results may be less accurate. To fix this issue, please do and file a bug for the maintainers at ." Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma- discover/+bug/1858011/comments/5 On 2019-06-15T00:21:07+00:00 Aleix Pol wrote: The problem though is that we don't know what's wrong. The AppStream premise is that the distribution should be taking care of it, if they're not then we're just broken. We can give complex hints like to a blindfolded kid trying to hit the piñata but in the end it's a matter of the distro delivering the data. Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma- discover/+bug/1858011/comments/6 On 2019-06-15T00:22:15+00:00 Nate-b wrote: Where does the message come from? AppStream itself? Are we literally just passing on the string it gives us and it isn't telling us what might be wrong? Reply at: https://bugs.launchpad.net/ubuntu/+source/plasma- discover/+bug/1858011/comments/7 ---
[Bug 1858011] Re: Discover app bug, cant find some apps
Oh running `appstreamcli status` produces that same error: AppStream Status: Version: 0.12.9 Distribution metadata: /usr/share/app-info - Empty. /var/lib/app-info - YAML: 8 - Iconsets: ubuntu-eoan-updates-main ubuntu-eoan-updates-universe ubuntu-eoan-security-main ubuntu-eoan-security-universe ubuntu-eoan-backports-universe ubuntu-eoan-main ubuntu-eoan-universe ubuntu-eoan-multiverse /var/cache/app-info - Empty. Metainfo files: - Found 37 components. Summary: Unable to add data: MDB_BAD_VALSIZE: Unsupported size of key/DB name/data, or wrong DUPFIXED size -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858011] Re: Discover app bug, cant find some apps
I'll also add that there's no similar problem with Greek, so it's not that it's non-English languages that are the problem. So far, it seems that it is specifically Turkish. Discover is not non-functional when using Turkish, but some apps don't show up. Steam Installer can't be found, but Blender can. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858011] Re: Discover app bug, cant find some apps
I can confirm this by changing to Turkish language, logging out and back in, and then opening Discover. This is somehow related to AppStream but I'm a bit unclear how. Running in terminal produces: adding empty sources model QStandardItemModel(0x555778d00810) Could not open the AppStream metadata pool "Unable to add data: MDB_BAD_VALSIZE: Unsupported size of key/DB name/data, or wrong DUPFIXED size" no packages for "libgphoto2" kdeinit5: preparing to launch '/usr/lib/x86_64-linux-gnu/libexec/kf5/klauncher' kdeinit5: Launched KLauncher, pid = 2619, result = 0 Connecting to deprecated signal QDBusConnectionInterface::serviceOwnerChanged(QString,QString,QString) kdeinit5: opened connection to :0 kdeinit5: Got EXEC_NEW '/usr/lib/x86_64-linux-gnu/qt5/plugins/kf5/kio/http.so' from launcher. kdeinit5: preparing to launch '/usr/lib/x86_64-linux-gnu/qt5/plugins/kf5/kio/http.so' qml: message: Please make sure that Appstream is properly set up on your system kf5.kio.kio_http: Can't communicate with kded_kcookiejar! took really long to fetch KNSBackend(0x555778d05950, name = "/usr/share/knsrcfiles/discover_ktexteditor_codesnippets_core.knsrc") That AppStream error (MDB_BAD_VALSIZE) turns out to be an issue, again specifically for Turkish, for elementaryOS' app store: https://github.com/elementary/triage/issues/6 Also perhaps related, I also get an error "Please check your connectivity" instead of the "Featured" content that seems related to AppStream: https://bugs.kde.org/show_bug.cgi?id=409220 FWIW the "Featured" content comes from here: https://autoconfig.kde.org/discover/featured-5.9.json And for grins I checked on appstream.ubuntu.com for all the ones that normally show up (Inkscape and KDE SDK do not), all of them have a "Name" in "tr," so it shouldn't be a translation issue. ** Bug watch added: github.com/elementary/triage/issues #6 https://github.com/elementary/triage/issues/6 ** Bug watch added: KDE Bug Tracking System #409220 https://bugs.kde.org/show_bug.cgi?id=409220 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858011] Re: Discover app bug, cant find some apps
** Changed in: plasma-discover (Ubuntu) Status: New => Triaged ** Changed in: plasma-discover (Ubuntu) Importance: Undecided => High ** Bug watch added: KDE Bug Tracking System #406654 https://bugs.kde.org/show_bug.cgi?id=406654 ** Also affects: discover via https://bugs.kde.org/show_bug.cgi?id=406654 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858011] Re: Discover app bug, cant find some apps
I found out that if i install my system at english language, i dont have that bug, Discover works well. But after i configure system to my language which is Turkish and restart system, Discover shows me same bug again. I hope this will help you guys to help me. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/plasma-discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1858011] [NEW] Discover app bug, cant find some apps
Public bug reported: be sure Appstream is set up properly on your system, i get this error at first when i open discover, i dont see recommended apps, i can see some apps when i search but not all, i dont see some apps, example: google earth, steam... im using lubuntu 19.10 and asus x550l ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: plasma-discover 5.16.5-0ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10 Uname: Linux 5.3.0-24-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 CurrentDesktop: LXQt Date: Wed Jan 1 00:52:56 2020 InstallationDate: Installed on 2019-12-31 (0 days ago) InstallationMedia: Lubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017.1) SourcePackage: plasma-discover UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: plasma-discover (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug eoan -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858011 Title: Discover app bug, cant find some apps To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/plasma-discover/+bug/1858011/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
