Re: [Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-05-17 Thread Agyemang Richmond
Thanks for the response.

My installation medium is the Ubuntu desktop version

On Sun, 17 May 2020 at 11:10, Frank Heimes <1861...@bugs.launchpad.net>
wrote:

> Which image are you using for the installation?
> The (legacy) server image (based on d-i) or live-server (based on
> subiquity)?
> In case you used live-server / subiquity - did you updated to the last
> version of the installer when asked?
> And on which architecture do have that problem? (Please notice that this
> ticket is [actually was, because it's already closed now] about Ubuntu
> Server for ppc64el.)
> Unfortunately your report doesn't have enough information, please also
> share the content of /var/log and in case not empty also the content of
> /var/crash.
> And since this ticket is already closed - means flagged as 'Fix Released'
> - people will not really notice or react on updates, hence I suggest to
> open a new and separate ticket for the issue you faced (incl. the logs).
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1861655
>
> Title:
>   [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
>   20.4 on NVMe disk
>
> Status in The Ubuntu-power-systems project:
>   Fix Released
> Status in grub-installer package in Ubuntu:
>   Fix Released
> Status in subiquity package in Ubuntu:
>   Fix Released
>
> Bug description:
>   [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
> 20.4 on NVMe disk
>
>   Contact Information = kalsh...@in.ibm.com, navee...@in.ibm.com,
> nasas...@in.ibm.com
>
>   ---uname output---
>   [Ubu 20.04][kernel-5.4.0-12-generic]
>
>   Machine Type = Witherspoon DD2.3
>
>   Test Environment:
>   * Hardware: Witherspoon-DD2.3
>   * Ubuntu 20.04
>   * kernel: 5.4.0-12-generic #15-Ubuntu
>
>   Steps:
>   1. Kick start  Ubu 20.4 on Witherspoon-DD2.3 baremetal
>   2. Select NVMe disk for installation, at the end of the install seen
> Grub boot loader issue
>
> ??? Select and install software
> ???
> ?
>?
>
>
>?? [!!] Install the GRUB boot loader on a hard disk ??
> ?
> ?
> ?  ?  Unable to install GRUB in /dev/nvme0n1p1  ?
>?
> ?  ? Executing 'grub-install /dev/nvme0n1p1' failed.?
>?
> ?  ??
>?
> ? Running "? This is a fatal error. ?
>?
> ?  ??
>?
>  ?
> ?
>??
>??
>
>
>? [!!] Install the GRUB boot loader on a hard disk
> ??
>?
>  ?
>? Installation step failed
> ?
>? An installation step failed. You can try to run the failing item
> ?
>? again from the menu, or skip it and choose something else. The
> ?
>? failing step is: Install the GRUB boot loader on a hard disk
> ?
>?
>  ?
>?
>  ?
>?
>  ?
>
>  ?
>
>
>moves;  selects;  activates buttons
>
>
>   Complete install screenshot attached...
>
>   grub-install doesn't seem to install the bootloader on the nvme device.
>
> --
>
>   Logs below -
>
>
>   Jan 31 16:01:51 in-target: Installing for powerpc-ieee1275 platform.^M
>   Jan 31 16:01:52 in-target: grub-install: error: unknown filesystem.^M
>   Jan 31 16:01:52 in-target: Failed: grub-install
> --target=powerpc-ieee1275 /dev/sda1 ^M
>   Jan 31 16:01:52 in-target: WARNING: Bootloader is not properly
> installed, system may not be bootable^M
>   ..
>   ..
>
>   Jan 31 16:01:57 40grub2: debug: parsing: fi
>   Jan 31 16:01:57 40grub2: debug: parsing: ### END /etc/grub.d/41_custom
> ###
>   Jan 31 16:01:57 50mounted-tests: debug:
> /usr/lib/linux-boot-probes/mounted/40grub2 succeeded
>   Jan 31 16:01:57 linux-boot-prober: debug: linux detected by
> /usr/lib/linux-boot-probes/50mounted-tests
>   Jan 31 16:01:57 grub-installer: info: Installing grub on '/dev/nvme0n1p1'
>   Jan 31 16:01:57 grub-installer: info: grub-install does not support
> --no-floppy
>   Jan 31 16:01:57 grub-installer: info: Running chroot /target
> grub-install  --force "/dev/nvme0n1p1"
>   Jan 31 16:01:57 grub-installer: Installing for powerpc-ieee1275 platform.
>   Jan 31 16:01:58 grub-installer: grub-install: error: unknown filesystem.
>   Jan 31 16:01:58 grub-installer: error: Running 'grub-install  --force
> "/dev/nvme0n1p1"' failed.
>
> To manage notifications about this bug go to:
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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-05-17 Thread Frank Heimes
Which image are you using for the installation?
The (legacy) server image (based on d-i) or live-server (based on subiquity)?
In case you used live-server / subiquity - did you updated to the last version 
of the installer when asked?
And on which architecture do have that problem? (Please notice that this ticket 
is [actually was, because it's already closed now] about Ubuntu Server for 
ppc64el.)
Unfortunately your report doesn't have enough information, please also share 
the content of /var/log and in case not empty also the content of /var/crash.
And since this ticket is already closed - means flagged as 'Fix Released' - 
people will not really notice or react on updates, hence I suggest to open a 
new and separate ticket for the issue you faced (incl. the logs).

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-05-17 Thread Agyemang Richmond
I can't install Ubuntu 20.04 due to grub fatal error

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-04-17 Thread Andrew Cloke
Thanks for your testing. Marking as "Fix Released".

** Changed in: ubuntu-power-systems
   Status: Confirmed => Fix Released

** Changed in: subiquity (Ubuntu)
   Status: Confirmed => Fix Released

** Changed in: grub-installer (Ubuntu)
   Status: Confirmed => Fix Released

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-04-17 Thread Frank Heimes
Well, I assume that a new LP bug needs to be raised in this case, since the 
initial NVMe problem seems to be gone.
We'll check with the very latest image (timestamp April 16) - that came out 
very late yesterday (my day).

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-04-07 Thread Frank Heimes
Thx Michael for giving it a try.
So that is an issue that we recently also ran into.
Means the issue described by you in comment #27 is addressed in this Bug:
https://bugs.launchpad.net/ubuntu-power-systems/+bug/1867780
And it is currently looked at ...

Once this is done we can double check the grub install later in the
sequence (hence I'm not marking that as duplicate for now ...).

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-04-07 Thread Dimitri John Ledkov
#kexec -l ./vmlinux --initrd=./initrd.gz
--append=?ip=9.3.90.144::9.3.90.1:255.255.255.0:ltc-
wcwsp3:enP5p1s0f0:none:9.3.1.200 url=http://cdimage.ubuntu.com/ubuntu-
server/daily-live/pending/focal-live-server-ppc64el.iso?

looks good, but can you please provide checksum of vmlinux and initrd.gz
used in that test?

It looks like you are using d-i vmlinux, and not the subiquity
/casper/vmlinux & /casper/initrd.gz as per Frank's instructions from
inside the loopmoutned iso. Becuase the screenshot you show, looks like
d-i and does not look like subiquity.

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-04-07 Thread Frank Heimes
@kalshett
Would it be possible to share the logs of the system where you tried subiquity 
which failed to install grub?
Entire /var/log would be good - and in case there is something in /var/crash, 
that would be good to have, too - thx.

The network should be okay during the installation, and with F1 you
should see a little menu in the top right that allows you to reach the
Installer shell - from there you should be able to save/scp the files
...

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-04-07 Thread Andrew Cloke
** Changed in: ubuntu-power-systems
   Status: Incomplete => Confirmed

** Changed in: subiquity (Ubuntu)
   Status: Incomplete => Confirmed

** Changed in: grub-installer (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-04-02 Thread Dimitri John Ledkov
Please provide test results, using subiquity installer, on a system with
only nvme drive, or with supplementary non-nvme drives, ideally both
tests.

** Changed in: ubuntu-power-systems
   Status: Triaged => Incomplete

** Changed in: subiquity (Ubuntu)
   Status: New => Incomplete

** Changed in: grub-installer (Ubuntu)
   Status: New => Incomplete

** Changed in: ubuntu-power-systems
 Assignee: Canonical Foundations Team (canonical-foundations) => 
(unassigned)

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-03-27 Thread Andrew Cloke
** Tags added: installer

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-03-26 Thread Frank Heimes
Yes, that is the latest released version and the right URL.

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-03-23 Thread Frank Heimes
I just tried an updated version of subiquity (20.03) and I could successfully 
complete a default netboot installation a boston system (with normal disks).
grub install worked fine - post-install reboot also worked.

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-03-16 Thread Andrew Cloke
We expect an updated subiquity installer this week.
Next step is to test this new installer in an ISO using BMC vCDROM.

** Changed in: ubuntu-power-systems
   Status: New => Triaged

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-03-16 Thread Frank Heimes
** Also affects: subiquity (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-03-11 Thread Frank Heimes
** Changed in: ubuntu-power-systems
   Status: Incomplete => New

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-03-11 Thread Frank Heimes
** Changed in: ubuntu-power-systems
   Status: Triaged => Incomplete

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-03-10 Thread Dimitri John Ledkov
grub-installer has multiple known issues when the target boot-device
/rootfs-device class is not the the first one it finds/sorts/uses by
default. This is experienced most commonly with scsi/nvme, but also
visible with scsi/dasd drives; scsi/mmc drives, etc.

I have not confirmed that the below workarounds work on ppc64el, but in
principle they should, as they do work on other platforms:

Workaround 1) install the system with just nvme drive present, and thus
remove/unplug ansy sda/sdb drives

Workaround 2) ensure that sda/sdb drives are formatted clean, and do not
have any PReP boot partitions (the logs indicate that PReP partitions on
sda/sdb confuse grub-installer)

Workaround 3) use the the subiquity installer, as it does not use grub-
installer and is not affected by this multiple-classes of drives bug.

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-02-24 Thread Andrew Cloke
We have access to one system (named "bobone") with an nvme drive, which
has now been allocated to Dimitri for further investigation.

** Changed in: ubuntu-power-systems
   Status: New => Triaged

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-02-20 Thread Dimitri John Ledkov
The system has three disks /dev/sda /dev/sdb /dev/nvme0n1
I'm not sure why, but it appears that /dev/sda has been used for installing the 
bootloader, at least a little. I'm not sure why, and whether it is a UI bug or 
grub-installer logic.

$ zgrep -e sda -e nvme syslog.gz | grep grub-install
Jan 31 16:01:48 grub-installer: info: Identified partition label for 
/dev/nvme0n1p2: gpt
Jan 31 16:01:48 grub-installer: info: Wiping PReP partition /dev/nvme0n1p1
Jan 31 16:01:52 in-target: Failed: grub-install --target=powerpc-ieee1275 
/dev/sda1 ^M
Jan 31 16:01:57 grub-installer: info: Installing grub on '/dev/nvme0n1p1'
Jan 31 16:01:57 grub-installer: info: Running chroot /target grub-install  
--force "/dev/nvme0n1p1"
Jan 31 16:01:58 grub-installer: error: Running 'grub-install  --force 
"/dev/nvme0n1p1"' failed.

@Frank & Andrew
Has this been reproduced on our power machines with nvme drives?

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-02-17 Thread Frank Heimes
** Tags added: rls-ff-incoming

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-02-04 Thread Francis Ginther
** Tags added: id-5e38389002b6ee7749a2f085

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Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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[Bug 1861655] Re: [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu 20.4 on NVMe disk

2020-02-02 Thread Frank Heimes
** Also affects: ubuntu-power-systems
   Importance: Undecided
   Status: New

** Changed in: ubuntu-power-systems
   Importance: Undecided => High

** Changed in: ubuntu-power-systems
 Assignee: (unassigned) => Canonical Foundations Team 
(canonical-foundations)

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https://bugs.launchpad.net/bugs/1861655

Title:
  [Ubu 20.04][kernel-5.4.0-12-generic][WSP-DD2.3] Unable to install Ubu
  20.4 on NVMe disk

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