[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
** No longer affects: linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
I asked our desktop team about this, and Iain Lane mentioned that Ubuntu overrides the GNOME default of auto-suspending, but that override only takes effect if you have the ubuntu-settings package installed. I tested this out on a Saber system, and I can confirm that it does seem to only happen when gdm is installed/running and ubuntu-settings is *not* installed. And that explains why I was unable to reproduce in Comment #5. There I had installed ubuntu-desktop which would bring in ubuntu- settings. It also explains why the CUDA-11 dependency chain *did* cause the problem on the x86 server in Comment #8. In that case, gdm3 is getting installed as a Recommends somewhere in the dependency chain - but it does not pull in gnome-settings. I'll therefore go ahead and close the 'linux' task as Invalid - this isn't a kernel bug. I'll mark the gdm3 bug as "Won't Fix" because, in theory, we could change the defaults inside of gdm3 itself - but we instead recommend users install ubuntu-settings to override the defaults. ** Changed in: linux (Ubuntu) Status: Incomplete => Invalid ** Changed in: gdm3 (Ubuntu) Status: Incomplete => Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
** Changed in: gdm3 (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
** Changed in: gdm3 (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
Thank you for reporting this bug to Ubuntu. Ubuntu 19.10 (eoan) reached end-of-life on July 17, 2020. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: gdm3 (Ubuntu) Status: New => Incomplete ** Bug watch removed: gitlab.gnome.org/GNOME/gnome-control-center/issues #22 https://gitlab.gnome.org/GNOME/gnome-control-center/issues/22 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
@Naresh: see my comment #4, asking if you are running Ubuntu Desktop. dmesg doesn't tell me that - but an sosreport would, if you can attach that. We've recently hit this on an x86 server, and did tie that back to the system having a desktop installed (Nvidia CUDA 11 somehow brings in gdm as a dependency), so I'm still suspecting the same here. ** Also affects: gdm3 (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
We are still able to reproduce the issue with latest AMI BIOS FW with the version "BIOS Date: 09/09/2019 16:06:39 Ver: 0ACKL028". The logs attached in the previous comment are useful ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
Thank you very much. Attached the dmesg log collected from the system. May be it gives some hints on the freeze behavior. BTW it looks like we are using a different BIOS version TX2-FW-Release-7.4-build_05 from the logs. I will confirm the equivalent AMI BIOS version. If they are not using the AMI BIOS. I will ask our developers to check with AMI BIOS version. Thank you very much for the investigations. ** Attachment added: "dmesg logs" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1862559/+attachment/5329343/+files/ubuntu_19.10_freeze.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
I tried installing ubuntu-desktop on a sabre, but I was still unable to reproduce. That's still my best hypothesis (Comment #4), but I think we're stuck here w/o more info from Naresh. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
Do you happen to have a desktop installation? If so, it does appear that GNOME now defaults to auto-suspending the system after ~20 minutes of inactivity: https://gitlab.gnome.org/GNOME/gnome-control-center/issues/22 ** Bug watch added: gitlab.gnome.org/GNOME/gnome-control-center/issues #22 https://gitlab.gnome.org/GNOME/gnome-control-center/issues/22 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
I also could not reproduce, even with the same kernel version the submitter used (5.3.0-26.28). What firmware are you using? My system (dualla) reports: BIOS Date: 03/19/2019 14:27:32 Ver: 0ACKL026 Please also attach the apport info requested in Comment #1. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1862559] Re: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min
I can not reproduce this issue with 5.3.0-29.31 kernel $ uname -a;w;sleep 1800;uname -a;w Linux helo 5.3.0-29-generic #31-Ubuntu SMP Fri Jan 17 17:30:16 UTC 2020 aarch64 aarch64 aarch64 GNU/Linux 10:22:36 up 45 min, 1 user, load average: 0.04, 0.01, 0.00 USER TTY FROM LOGIN@ IDLE JCPU PCPU WHAT ubuntu ttyAMA0 -10:212.00s 0.19s 0.08s w Linux helo 5.3.0-29-generic #31-Ubuntu SMP Fri Jan 17 17:30:16 UTC 2020 aarch64 aarch64 aarch64 GNU/Linux 10:52:36 up 1:15, 1 user, load average: 0.00, 0.00, 0.00 USER TTY FROM LOGIN@ IDLE JCPU PCPU WHAT ubuntu ttyAMA0 -10:21 30:02 0.18s 0.07s w -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1862559 Title: ubuntu 19.10: unresponsive/freezes on ThunderX2 if system is idle for ~22min To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1862559/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
