[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-10-07 Thread PhilX
>Install the newly built kernel, then reboot with it.
If it still have the same issue,<
Sorry. Much to complicated for me. I'm not a linux expert and this computer is 
my only working computer. Every modification which could probably lock me out 
of my system is a worst case scenario.

I compared kernel dmesg from 5.0 and 5.4 and there are errors in 5.4
with the HID driver which are not in 5.0.

e.g.
[2.908901] hid-generic 0003:046D:C52B.0001: input,hidraw0: USB HID v1.11 
Keyboard [Logitech USB Receiver] on usb-:00:14.0-4/input0
[2.909003] hid-generic 0003:046D:C52B.0002: unknown main item tag 0x0
[2.909016] hid-generic 0003:046D:C52B.0002: unknown main item tag 0x0
[2.909019] hid-generic 0003:046D:C52B.0002: unknown main item tag 0x0
[2.909023] hid-generic 0003:046D:C52B.0002: unknown main item tag 0x0
[2.909030] hid-generic 0003:046D:C52B.0002: unexpected long global item
[2.909038] hid-generic: probe of 0003:046D:C52B.0002 failed with error -22
[2.909196] hid-generic 0003:046D:C52B.0003: hiddev0,hidraw1: USB HID v1.11 
Device [Logitech USB Receiver] on usb-:00:14.0-4/input2


** Attachment added: "dmesg for 5.0"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863455/+attachment/5418787/+files/d.5.0.txt

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Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-10-07 Thread PhilX
dmesg for 5.4 with the errors

** Attachment added: "dmesg for 5.4 with errors"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863455/+attachment/5418788/+files/d.5.4.txt

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Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-09-28 Thread Kai-Heng Feng
Would it be possible for you to do a kernel bisection?

First, find the last -rc kernel works and the first -rc kernel doesn’t
work from http://kernel.ubuntu.com/~kernel-ppa/mainline/

Then,
$ sudo apt build-dep linux
$ git clone git://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git
$ cd linux
$ git bisect start
$ git bisect good $(the working version you found)
$ git bisect bad $(the non-working version found)
$ make localmodconfig
$ make -j`nproc` deb-pkg
Install the newly built kernel, then reboot with it.
If it still have the same issue,
$ git bisect bad
Otherwise,
$ git bisect good
Repeat to "make -j`nproc` deb-pkg" until you find the offending commit.

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Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-09-28 Thread PhilX
If I connect a wired mouse the mouse is working, so USB is not the
problem. The new kernels just do not accept the logitech wireless mouse
and keyboard (K520 and M310) but the old kernel does. Hopefully the bug
can be found and fixed soon.

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  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-09-23 Thread PhilX
Still the same bug in Kernel 5.4.0-48-generic. :-(

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  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-09-11 Thread PhilX
I know configured an ssh and connect with an other pc. I ran 'sudo 
apport-collect 1863455' (see above). I also ran 'dmesg' (see attachment).
Hope the bug will be discovered. :-/

** Attachment added: "dmesg"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863455/+attachment/5409716/+files/d1.txt

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Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-09-11 Thread PhilX
apport information

** Tags added: apport-collected

** Description changed:

  Since the kernel update to 5.3.0-26 it is not possible to use Ubuntu. 
Keyboard and mouse (both connected via USB) are not working. It looks like 
everything is frozen, but also ALT+PRINT REISUB is not working, so I guess the 
new kernel version has problems with the USB system. If I choose in GRUB an 
older kernel version (e.g. 5.0.0-37) everything is fine.
  Same problem with kernel 5.3.0-28.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
  Uname: Linux 5.0.0-37-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: KDE
  Date: Sun Feb 16 05:14:11 2020
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 5.2.34, 5.0.0-37-generic, x86_64: installed
   virtualbox, 5.2.34, 5.3.0-26-generic, x86_64: installed
   virtualbox, 5.2.34, 5.3.0-28-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics 
Controller [8086:0412] (rev 06) (prog-if 00 [VGA controller])
 Subsystem: Micro-Star International Co., Ltd. [MSI] Xeon E3-1200 v3/4th 
Gen Core Processor Integrated Graphics Controller [1462:7817]
  InstallationDate: Installed on 2019-03-19 (333 days ago)
  InstallationMedia: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: MSI MS-7817
  ProcEnviron:
   LANGUAGE=de
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-37-generic 
root=UUID=bd7aadf3-2ec3-43b1-a590-407076e37c31 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/26/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V4.1
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B85M-P33 (MS-7817)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV4.1:bd04/26/2013:svnMSI:pnMS-7817:pvr1.0:rvnMSI:rnB85M-P33(MS-7817):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7817
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2
  version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.2
  version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.2
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.17
+ Architecture: amd64
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-id', 
'/dev/snd/controlC2', '/dev/snd/pcmC2D0c', '/dev/snd/by-path', 
'/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D2c', 
'/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC0', 
'/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', 
'/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
+ DistroRelease: Ubuntu 18.04
+ EcryptfsInUse: Yes
+ InstallationDate: Installed on 2019-03-19 (541 days ago)
+ InstallationMedia: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
+ MachineType: MSI MS-7817
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=de_DE.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-47-generic 
root=UUID=bd7aadf3-2ec3-43b1-a590-407076e37c31 ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.4.0-47.51~18.04.1-generic 5.4.55
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-5.4.0-47-generic N/A
+  linux-backports-modules-5.4.0-47-generic  N/A
+  linux-firmware1.173.19
+ RfKill:
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
+ Tags:  bionic
+ Uname: Linux 5.4.0-47-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 04/26/2013
+ dmi.bios.vendor: American 

[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-09-02 Thread PhilX
I rebooted, started 5.4, rebooted again with old kernel 5.0 and run
"journalctl -b -1 | tee journal.log" journal.log is in the attachment.

** Attachment added: "journal.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863455/+attachment/5407117/+files/journal.log

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  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-09-02 Thread PhilX
Unfortunately the same bug also in 5.4.!

The last working kernel is 5.0. Since the update to 5.3.0-26 ubuntu is dead on 
my computer.
Who did the mistake? It is very frustrating if a whole operating system can't 
be used any more, especially when u are used to ubuntu/linux since years.

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Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-09-01 Thread Kai-Heng Feng
Can you please upgrade the system and test again? linux package should
be 5.4 now.

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Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-08-17 Thread PhilX
What a pitty! Bug is still there. Ubuntu can't be used. :-/

** Changed in: linux (Ubuntu)
   Status: Expired => New

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Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-08-16 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-06-17 Thread PhilX
If I'm logged in with kernel 5.0 'modinfo usbhid' tells:
(with 5.3 I can't log in cause of not working usb and I don't have a ssh 
possibility)

filename:   
/lib/modules/5.0.0-37-generic/kernel/drivers/hid/usbhid/usbhid.ko
license:GPL
description:USB HID core driver
author: Jiri Kosina
author: Vojtech Pavlik
author: Andreas Gal
srcversion: F2C66289C8E854CD1866B78
alias:  usb:v*p*d*dc*dsc*dp*ic03isc*ip*in*
depends:hid
retpoline:  Y
intree: Y
name:   usbhid
vermagic:   5.0.0-37-generic SMP mod_unload 
signat: PKCS#7
signer: 
sig_key:
sig_hashalgo:   md4
parm:   mousepoll:Polling interval of mice (uint)
parm:   jspoll:Polling interval of joysticks (uint)
parm:   kbpoll:Polling interval of keyboards (uint)
parm:   ignoreled:Autosuspend with active leds (uint)
parm:   quirks:Add/modify USB HID quirks by specifying  
quirks=vendorID:productID:quirks where vendorID, productID, and quirks are all 
in 0x-prefixed hex (array of charp)

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Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-06-17 Thread Kai-Heng Feng
What's the output of `modinfo usbhid`?

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  USB system (mouse and keybord) are not working since kernel update to
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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-06-11 Thread PhilX
Thanks for your posts!

I reboot, started 5.3, rebooted again and run "journalctl -b -1 | tee 
journal.log"
journal.log is in the attachment. I hope it is the correct log.

** Attachment added: "journalctl -b -1 | tee journal.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863455/+attachment/5382947/+files/journal.log

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Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-06-11 Thread You-Sheng Yang
Hi, we’d need the information for 5.3/5.4 kernels that have
malfunctioned usb keyboard/mouse. Is it possible to login that system
running affected kernels remotely, e.g. ssh? Then you may run ‘sudo
apport-collect 1863455’ again to capture logs when the issue is
reproduced.

Or, is it possible to dump journal logs of a previous boot that was
running 5.3/5.4 kernels? You may want to try:

  $ journalctl -b -1 | tee journal.log | less

Replace that “-1” with “-2”, “-3”, ... . The simplest way is to boot 5.3
kernel once, reboot to 5.0 kernel and run journalctl as shown above.
Attach that journal.log if available.

** No longer affects: linux-signed-hwe (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-06-10 Thread Daniel van Vugt
Sorry to hear. Hopefully a kernel engineer can help you soon...

To answer your question: Because it's not "a lot of people". See the top
of this page:

"This bug affects 1 person."

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  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-06-10 Thread PhilX
The bug still exists with 5.3.0-59 and also with the newest Ubuntu 20.04
LTS (kernel 5.4). No mouse and keyboard is working. Why is no one
reacting to such an massive bug, where a lot of people can't use Ubuntu
any more?

** Also affects: linux-signed-hwe (Ubuntu)
   Importance: Undecided
   Status: New

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  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-03-28 Thread PhilX
The bug still exists (with 5.3.0-42)! No login is possible.

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  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-02-16 Thread Daniel van Vugt
** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Tags added: regression-update

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https://bugs.launchpad.net/bugs/1863455

Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

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[Bug 1863455] Re: USB system (mouse and keybord) are not working since kernel update to 5.3.0-26 and 5.3.0-28

2020-02-16 Thread Ubuntu Foundations Team Bug Bot
** Package changed: ubuntu => xorg (Ubuntu)

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1863455

Title:
  USB system (mouse and keybord) are not working since kernel update to
  5.3.0-26 and 5.3.0-28

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1863455/+subscriptions

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