[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-19 Thread Olivier Tilloy
I can now reproduce the crash in a clean and up-to-date 20.04 VM by
deleting ~/snap/chromium/common/.cache (which was suggested earlier this
week as a workaround to bug #1863412).

This message is relevant:

(chrome:12573): GdkPixbuf-WARNING **: 09:41:55.751: Cannot open pixbuf
loader module file '/home/paul/snap/chromium/common/.cache/gdk-pixbuf-
loaders.cache': No such file or directory

This likely means that your installation is broken.
Try running the command
  gdk-pixbuf-query-loaders > 
/home/paul/snap/chromium/common/.cache/gdk-pixbuf-loaders.cache
to make things work again for the time being.

Chromium shouldn't crash when the cache folder is deleted, there's
something to fix there.

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Title:
  [snap] After deleting the cache, chromium crashes when file picker is
  called to upload files or folders

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[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-19 Thread Olivier Tilloy
As a workaround to get the GDK pixbuf loaders cache file regenerated at
startup, I suggest:

rm ~/snap/chromium/current/.last_revision

** Changed in: chromium-browser (Ubuntu)
 Assignee: (unassigned) => Olivier Tilloy (osomon)

** Summary changed:

- [snap] chromium crashes when file picker is called to upload files or folders
+ [snap] After deleting the cache, chromium crashes when file picker is called 
to upload files or folders

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Title:
  [snap] After deleting the cache, chromium crashes when file picker is
  called to upload files or folders

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[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-19 Thread Chris Guiver
Still crashes for me too

I closed chromium, `sudo apt update; sudo apt full-upgrade` and `snap refresh`
waited briefly, then re-open chromium, go to mewe & try and click icon to 
upload a photo & crash before file-dialog...
I last rebooted a little under 10 hours ago

when I run `snap run chromium --enable-logging=stderr --v=1` the output
copy & pasted to a gdoc file is
...https://docs.google.com/document/d/1WzRE4lr0w33T5UADOeX4D71UX1AIlYP7d9l1AWUaPBQ/edit?usp=sharing

I used CTRL+ALT+T to restore my tabs which probably created a lot more
output for you to skip, then went to my mewe tab, clicked add photo
button & crash..

attempts to upload here just keep crashing... and I didn't want to power
another box; hence gdoc

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  [snap] chromium crashes when file picker is called to upload files or
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[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-19 Thread Paul White
Copy of output attached.

I saw a prompt to run 'gdk-pixbuf-query-loaders >
/home/paul/snap/chromium/common/.cache/gdk-pixbuf-loaders.cache' but got
'command not found' when doing so.

** Attachment added: "crashinfo.txt"
   
https://bugs.launchpad.net/ubuntu/+source/chromium-browser/+bug/1863801/+attachment/5329483/+files/crashinfo.txt

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Title:
  [snap] chromium crashes when file picker is called to upload files or
  folders

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[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-19 Thread Olivier Tilloy
Thanks for the feedback Paul. That's concerning, I'm reverting the
status to Confirmed.

Can you run chromium with the following command line, reproduce the
crash and share the output?

snap run chromium --enable-logging=stderr --v=1

** Changed in: chromium-browser (Ubuntu)
   Status: Incomplete => Confirmed

** Changed in: chromium-browser (Ubuntu)
   Importance: Undecided => Critical

** Changed in: chromium-browser (Ubuntu)
   Importance: Critical => High

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  [snap] chromium crashes when file picker is called to upload files or
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[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-19 Thread Paul White
Olivier, I accepted all of this mornings's updates, rebooted, verified
that all debs and snaps are up to date but have to report that the
problem persists. I also see this crash if I try to print to PDF or save
a web page to disk.

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  [snap] chromium crashes when file picker is called to upload files or
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[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-18 Thread Olivier Tilloy
Paul, Chris: can you make sure your systems are fully up-to-date (debs
and snaps), and let me know if the problem persists?

** Changed in: chromium-browser (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-18 Thread Olivier Tilloy
Looks like this problem affects only 20.04 ?
I briefly had a similar issue on Monday where saving any PDF file open in 
chromium would crash the browser before the save as dialog got a chance to 
appear. But it's now gone, and I have verified that I can upload files too. 
Tested on my work laptop running a rather bloated 20.04, and in a clean 20.04 
VM.

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  [snap] chromium crashes when file picker is called to upload files or
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[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-18 Thread Chris Guiver
I'll add my primary desktop (20.04 where I had this issue) is bloated
with lubuntu, xubuntu, ubuntu-mate & ubuntu desktops installed. It's
because of this that I test first on a 'clean' (or near clean) system as
well.  I was using LXQt on both

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  [snap] chromium crashes when file picker is called to upload files or
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[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-18 Thread Chris Guiver
It's been doing this since Monday for me (it's Wednesday my local time)
but I usually like confirming the issue on another box before I bug
report. On my other (qa-test install so almost untouched; nfs-common &
some very minor changes) box it uploads without issue? hence I didn't
file bug report.  On this my primary box though, it's been unable to
since Monday 17-Feb (Wed 19-Feb now).

The reason I was trying to upload was because of a user reporting issues
on https://discourse.lubuntu.me/ with 20.04, and whilst this wasn't the
exact issue the user was reporting, it had me testing too (the issue
there was different $HOME folder showing and not the real $HOME which
had wanted files; https://bugs.launchpad.net/ubuntu/+source/chromium-
browser/+bug/1798450)

For me, the moment I click upload (before I get to navigate to file to
upload), chromium windows close. When I re-open it resumes as it was a
few days before (not the place it was before crash).  To confirm for
this entry, I tried to upload photo to mewe; it crashed - and history
only shows the 'restore session' for today, not whatever I did earlier
today.

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  [snap] chromium crashes when file picker is called to upload files or
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[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-18 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: chromium-browser (Ubuntu)
   Status: New => Confirmed

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  [snap] chromium crashes when file picker is called to upload files or
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[Bug 1863801] Re: [snap] chromium crashes when file picker is called to upload files or folders

2020-02-18 Thread Paul White
** Description changed:

  First noted today, the snap version of Chromium will crash while trying
  to upload files or folders. I've noted this on my personal filespace at
- my email provider, with Google Drive and Apple's iCloud.
+ my email provider, with Google Drive and Apple's iCloud. This is on a
+ freshly booted system and I have logged out and back in again but I
+ continue to reproduce the crash each time.
  
  To reproduce
  
  Log on to Google drive: https://drive.google.com/drive/my-drive
  Click on the 'New' button
  Click on either 'File upload' or 'Folder upload'
  Chromium crashes immediately. The file/folder picker isn't displayed.
  
  I've verified that Google Chrome and Firefox can upload files to Google
- Drive.
+ Drive. I don't see this problem when using Xubuntu 20.04.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: chromium-browser 80.0.3987.87-0ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu16
  Architecture: amd64
  CurrentDesktop: GNOME
  DRM.card0-DP-1:
-  enabled: enabled
-  dpms: On
-  status: connected
-  edid-base64: 
AP///wAdZRUCAQAAACoVAQSlNB544gywoldRnycKUFS/zwDRwLMAlQCBgIGKgQCBSgEBAjqAGHE4LUBYLEUACSUhAAAe/wAwMDAwMDAwMQogICAg/QA4Sx5TDwAKICAgICAg/ABFRjIyMGEKICAgICAgAGI=
-  modes: 1920x1080 1680x1050 1280x1024 1280x1024 1280x1024 1440x900 1280x960 
1280x800 1024x768 1024x768 1024x768 800x600 800x600 800x600 800x600 640x480 
640x480 640x480 640x480 720x400
+  enabled: enabled
+  dpms: On
+  status: connected
+  edid-base64: 
AP///wAdZRUCAQAAACoVAQSlNB544gywoldRnycKUFS/zwDRwLMAlQCBgIGKgQCBSgEBAjqAGHE4LUBYLEUACSUhAAAe/wAwMDAwMDAwMQogICAg/QA4Sx5TDwAKICAgICAg/ABFRjIyMGEKICAgICAgAGI=
+  modes: 1920x1080 1680x1050 1280x1024 1280x1024 1280x1024 1440x900 1280x960 
1280x800 1024x768 1024x768 1024x768 800x600 800x600 800x600 800x600 640x480 
640x480 640x480 640x480 720x400
  DRM.card0-HDMI-A-1:
-  enabled: disabled
-  dpms: Off
-  status: disconnected
-  edid-base64: 
-  modes:
+  enabled: disabled
+  dpms: Off
+  status: disconnected
+  edid-base64:
+  modes:
  DRM.card0-HDMI-A-2:
-  enabled: disabled
-  dpms: Off
-  status: disconnected
-  edid-base64: 
-  modes:
+  enabled: disabled
+  dpms: Off
+  status: disconnected
+  edid-base64:
+  modes:
  DRM.card0-HDMI-A-3:
-  enabled: disabled
-  dpms: Off
-  status: disconnected
-  edid-base64: 
-  modes:
+  enabled: disabled
+  dpms: Off
+  status: disconnected
+  edid-base64:
+  modes:
  DRM.card0-eDP-1:
-  enabled: enabled
-  dpms: On
-  status: connected
-  edid-base64: 
AP///wANrsQVACgXAQSVIhN4Au8FkFRSkyklUFQBAQEBAQEBAQEBAQEBAQEBXjWAlnA4FEAsHCQAWMEQAAAY/gBOMTU2SEdFLUVBQgog/gBDTU4KICAgICAgICAg/gBOMTU2SEdFLUVBQgogAB0=
-  modes: 1920x1080
+  enabled: enabled
+  dpms: On
+  status: connected
+  edid-base64: 
AP///wANrsQVACgXAQSVIhN4Au8FkFRSkyklUFQBAQEBAQEBAQEBAQEBAQEBXjWAlnA4FEAsHCQAWMEQAAAY/gBOMTU2SEdFLUVBQgog/gBDTU4KICAgICAgICAg/gBOMTU2SEdFLUVBQgogAB0=
+  modes: 1920x1080
  Date: Tue Feb 18 20:49:46 2020
  DiskUsage:
-  Filesystem Type   Size  Used Avail Use% Mounted on
-  /dev/sda2  ext473G   17G   53G  24% /home
-  tmpfs  tmpfs  3.9G   22M  3.9G   1% /dev/shm
-  /dev/sda2  ext473G   17G   53G  24% /home
+  Filesystem Type   Size  Used Avail Use% Mounted on
+  /dev/sda2  ext473G   17G   53G  24% /home
+  tmpfs  tmpfs  3.9G   22M  3.9G   1% /dev/shm
+  /dev/sda2  ext473G   17G   53G  24% /home
  InstallationDate: Installed on 2019-05-17 (277 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190517)
  MachineType: Novatech N350DW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic 
root=UUID=35cc812a-75e8-4a5a-83d0-bd336006d2f6 ro quiet splash vt.handoff=7
  Snap.Changes: Error: command ['snap', 'changes', '--abs-time', 'chromium'] 
failed with exit code 1: error: no changes found
  Snap.ChromeDriverVersion: ChromeDriver 80.0.3987.100 
(3f00c26d457663a424865bbef1179f72eec1b9fe-refs/branch-heads/3987@{#864})
  Snap.ChromiumVersion: Chromium 80.0.3987.100 snap
  SourcePackage: chromium-browser
  UpgradeStatus: Upgraded to focal on 2019-11-08 (101 days ago)
  dmi.bios.date: 03/10/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5.12
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: N350DW
  dmi.board.vendor: Novatech
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Novatech
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr5.12:bd03/10/2017:svnNovatech:pnN350DW:pvrNotApplicable:rvnNovatech:rnN350DW:rvrNotApplicable:cvnNovatech:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: N350DW
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Novatech

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