[Bug 1869561] Re: Libreoffice Help does not work

2020-07-02 Thread Launchpad Bug Tracker
This bug was fixed in the package libreoffice - 1:6.4.4-0ubuntu0.20.04.1

---
libreoffice (1:6.4.4-0ubuntu0.20.04.1) focal; urgency=medium

  * New upstream release (LP: #1881007)
  * Don't use main.xcd configured with --disable-gui (LP: #1869561)

 -- Rico Tzschichholz   Thu, 14 May 2020 14:10:31
+0200

** Changed in: libreoffice (Ubuntu Focal)
   Status: Fix Committed => Fix Released

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Re: [Bug 1869561] Re: Libreoffice Help does not work

2020-06-24 Thread Mip Mipendorf
No worries - I was under the impression that I should test and send y'all
results. I'm happy to wait.

Thanks for all of your work on this and other bugs,
Marc

On Wed, Jun 24, 2020 at 12:20 PM Heather Ellsworth <
1869...@bugs.launchpad.net> wrote:

> The fix is released in 6.4.4 which is still in proposed for a few more
> days before it makes its way to focal-updates, so please be patient.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1869561
>
> Title:
>   Libreoffice Help does not work
>
> Status in libreoffice package in Ubuntu:
>   Fix Released
> Status in libreoffice source package in Focal:
>   Fix Committed
>
> Bug description:
>   In the latest PPA release of Libreoffice, the Help does not work.  IN
>   version 6.3.5.2 it is OK.  I the version below it returns an error.
>
>   Version: 6.4.2.2
>   Build ID: 1:6.4.2-0ubuntu0.19.10.3
>   CPU threads: 8; OS: Linux 5.3; UI render: default; VCL: x11;
>   Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
>   Calc: threaded
>
>
>   The Error is:
>
>   Object not accessible.
>   The object cannot be accessed
>   due to insufficient user rights.
>
>
>   The Help used to open the help in a browser window.  This latest version
> seems to try to open the old type of local help (rather than using a
> browser).
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1869561/+subscriptions
>

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-24 Thread Heather Ellsworth
The fix is released in 6.4.4 which is still in proposed for a few more
days before it makes its way to focal-updates, so please be patient.

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Re: [Bug 1869561] Re: Libreoffice Help does not work

2020-06-20 Thread Mip Mipendorf
The package that is installed in the stock version of ubuntu (20.04) is
1:6.4.3-0

As I said, still getting the same error.


On Sat, Jun 20, 2020 at 11:45 AM Marc Bruell  wrote:

> I updated both ubuntu 20.04 and mate 20.04, and I continue to get the
> error that the object can't be opened.
>
> On Sat, Jun 20, 2020 at 1:35 AM Tim Passingham <1869...@bugs.launchpad.net>
> wrote:
>
>> I am now using version Version: 6.4.4.2
>> Build ID: 1:6.4.4-0ubuntu0.20.04.1
>> CPU threads: 8; OS: Linux 5.4; UI render: default; VCL: gtk3;
>> Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
>> Calc: threaded
>>
>> The Help now works as expected.
>>
>> Thanks.
>>
>> I changed the tag - I hooe I got that right.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1869561
>>
>> Title:
>>   Libreoffice Help does not work
>>
>> Status in libreoffice package in Ubuntu:
>>   Fix Released
>> Status in libreoffice source package in Focal:
>>   Fix Committed
>>
>> Bug description:
>>   In the latest PPA release of Libreoffice, the Help does not work.  IN
>>   version 6.3.5.2 it is OK.  I the version below it returns an error.
>>
>>   Version: 6.4.2.2
>>   Build ID: 1:6.4.2-0ubuntu0.19.10.3
>>   CPU threads: 8; OS: Linux 5.3; UI render: default; VCL: x11;
>>   Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
>>   Calc: threaded
>>
>>
>>   The Error is:
>>
>>   Object not accessible.
>>   The object cannot be accessed
>>   due to insufficient user rights.
>>
>>
>>   The Help used to open the help in a browser window.  This latest
>> version seems to try to open the old type of local help (rather than using
>> a browser).
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1869561/+subscriptions
>>
>

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Re: [Bug 1869561] Re: Libreoffice Help does not work

2020-06-20 Thread Mip Mipendorf
I updated both ubuntu 20.04 and mate 20.04, and I continue to get the error
that the object can't be opened.

On Sat, Jun 20, 2020 at 1:35 AM Tim Passingham <1869...@bugs.launchpad.net>
wrote:

> I am now using version Version: 6.4.4.2
> Build ID: 1:6.4.4-0ubuntu0.20.04.1
> CPU threads: 8; OS: Linux 5.4; UI render: default; VCL: gtk3;
> Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
> Calc: threaded
>
> The Help now works as expected.
>
> Thanks.
>
> I changed the tag - I hooe I got that right.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1869561
>
> Title:
>   Libreoffice Help does not work
>
> Status in libreoffice package in Ubuntu:
>   Fix Released
> Status in libreoffice source package in Focal:
>   Fix Committed
>
> Bug description:
>   In the latest PPA release of Libreoffice, the Help does not work.  IN
>   version 6.3.5.2 it is OK.  I the version below it returns an error.
>
>   Version: 6.4.2.2
>   Build ID: 1:6.4.2-0ubuntu0.19.10.3
>   CPU threads: 8; OS: Linux 5.3; UI render: default; VCL: x11;
>   Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
>   Calc: threaded
>
>
>   The Error is:
>
>   Object not accessible.
>   The object cannot be accessed
>   due to insufficient user rights.
>
>
>   The Help used to open the help in a browser window.  This latest version
> seems to try to open the old type of local help (rather than using a
> browser).
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1869561/+subscriptions
>

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-20 Thread Tim Passingham
Olivier - thanks - I understand now.  I've done the update.  It turned
out that there were three modules that were't selected using this method
(nlpsolver, wiki-publisher and fonts-opensymbol) so I installed them as
well.

** Tags removed: focal verification-needed verification-needed-focal
** Tags added: verification-done-focal

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-20 Thread Tim Passingham
I am now using version Version: 6.4.4.2
Build ID: 1:6.4.4-0ubuntu0.20.04.1
CPU threads: 8; OS: Linux 5.4; UI render: default; VCL: gtk3; 
Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
Calc: threaded

The Help now works as expected.

Thanks.

I changed the tag - I hooe I got that right.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-19 Thread Olivier Tilloy
I suggest you run the command by parts (and look at the output after
each command), this will demonstrate better than I can explain with
words what it does, i.e.:

NEWVERSION="1:6.4.4-0ubuntu0.20.04.1"
apt list --upgradable
apt list --upgradable | grep $NEWVERSION
apt list --upgradable | grep $NEWVERSION | cut -d/ -f1
apt list --upgradable | grep $NEWVERSION | cut -d/ -f1 | tr \\n " "

(in summary, it builds a list of packages to upgrade to the new version,
and passes it to "sudo apt install", to make sure you upgrade only
libreoffice and related packages from focal-proposed, not all the rest)

Note that at the time of this writing, the build in focal-proposed still
hasn't finished, so you'll need to be a bit more patient before doing
this.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-19 Thread Tim Passingham
I don't suppose you could explain some of that could you?  The install
command is too complex for a simple fellow like myself - from the cut
command on (I get as far as the selection of upgradable items with a
name that includes the version number).

I don't think I'm in danger of getting updates I don't want, since the
instructions in https://wiki.ubuntu.com/Testing/EnableProposed say they
prevent that.

Or have I misunderstood?

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-19 Thread Olivier Tilloy
I'm not familiar with aptitude, but once all the packages are fully
built and published in focal-proposed, the following commands should do
the trick:

sudo apt update
NEWVERSION="1:6.4.4-0ubuntu0.20.04.1"
sudo apt install $(apt list --upgradable | grep $NEWVERSION | cut -d/ -f1 | 
tr \\n " ")

Don't forget to disable the focal-proposed repository after the upgrade,
otherwise you will keep on getting proposed versions for all Ubuntu
packages, thus potentially compromising the stability of your system.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-19 Thread Tim Passingham
Paul: That's precisely what I have been trying to do, as I imagined
would be clear from the fact that I've been following the instructions
on how to do just that, by editing the proposed-updates file.

But I don't know how to select just libreoffice (and all it's files) for
update in  aptitude.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-19 Thread Paul White
Tim: the version that you're wanting to test is still building. It takes
a long time for Libreoffice to build. You can check it's progress in the
"Builds" section on this Launchpad page:

https://launchpad.net/ubuntu/+source/libreoffice/1:6.4.4-0ubuntu0.20.04.1

I find it easiest to enable the -proposed repository by going into the
"Software & Updates" application and enabling "Pre-released updates" on
the Developer Options tab, "Reloading" when prompted and then making
sure that I disable that option once the required packages have been
updated.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-19 Thread Tim Passingham
To test just the proposed libreoffice changes I'll need some help.  I
cannot, for instance get this to work:

cat 

[Bug 1869561] Re: Libreoffice Help does not work

2020-06-19 Thread Olivier Tilloy
Tim: thanks for testing and confirming the fix.

Indeed the repository you used for testing is different from 'proposed'.

The above comment means that the update with the fix to this bug is
being built in the Ubuntu archive (focal-proposed), and will soon be
available for testing from there. Once it is confirmed (by either you or
someone else interested in the issue) that the package in focal-proposed
does fix the problem indeed, then it will be made available to all users
in focal-updates.

If you feel like double-checking the fix, then you can follow the
instructions in comment #24, and your feedback will be very welcome.
Otherwise you can let Heather, who prepared the SRU, validate it, and
just wait for it to become available in focal-updates. Either way,
thanks again for your contribution!

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-19 Thread Tim Passingham
Sorry, I don't understand.  I have already tested this as I said in post
#22.  What else do I need to do?

The repository I have used is http://ppa.launchpad.net/libreoffice
/libreoffice-prereleases/ubuntu . Is that different from 'proposed'?

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-19 Thread Timo Aaltonen
Hello Tim, or anyone else affected,

Accepted libreoffice into focal-proposed. The package will build now and
be available at
https://launchpad.net/ubuntu/+source/libreoffice/1:6.4.4-0ubuntu0.20.04.1
in a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.  Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, what testing has been
performed on the package and change the tag from verification-needed-
focal to verification-done-focal. If it does not fix the bug for you,
please add a comment stating that, and change the tag to verification-
failed-focal. In either case, without details of your testing we will
not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Tags added: verification-needed verification-needed-focal

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-15 Thread Launchpad Bug Tracker
This bug was fixed in the package libreoffice - 1:6.4.4-0ubuntu1

---
libreoffice (1:6.4.4-0ubuntu1) groovy; urgency=medium

  * Merge ubuntu-focal-6.4 to build for groovy

 -- Heather Ellsworth   Tue, 02 Jun
2020 09:54:53 -0600

** Changed in: libreoffice (Ubuntu)
   Status: Fix Committed => Fix Released

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[Bug 1869561] Re: Libreoffice Help does not work

2020-06-15 Thread Heather Ellsworth
** Changed in: libreoffice (Ubuntu)
   Status: Confirmed => Fix Committed

** Changed in: libreoffice (Ubuntu Focal)
   Status: Confirmed => Fix Committed

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-26 Thread Tim Passingham
Fixed for me in Version: 6.4.4.2
Build ID: 1:6.4.4~rc2-0ubuntu0.20.04.1
CPU threads: 8; OS: Linux 5.4; UI render: default; VCL: gtk3; 
Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
Calc: threaded

Thanks very much.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-20 Thread Vincent AURAT
I think i'm have this problem too.
please see 
https://askubuntu.com/questions/1241717/help-of-libreoffice-does-not-work-after-ubuntu-20-04-dist-upgrade-object-not-ac

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-18 Thread pramathesh ambasta
I have this problem too. The libreoffice install came along with Ubuntu
20.04. Pressing F1 shows a message: "the object cannot be accessed due
to insufficient user rights". Purging and reinstalling the help package
and the entire LO package does not solve the problem

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-18 Thread Sebastien Bacher
There is a fix available now (thanks to ricotz), should be part of the
next update

** Tags removed: rls-ff-incoming

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-17 Thread Norbert
** Tags added: rls-ff-incoming

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-16 Thread Marcos Nascimento
Replacing the main.xcd file is opening the help by the browser FF and
not by the conventional window. :(

ubuntu 20.04
LibreOffice Version: 6.4.3.2
Build ID: 1:6.4.3-0ubuntu0.20.04.1

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-12 Thread Tim Passingham
Strange.  It doesn't work for me, and I've even moved on to the pre-
release:

Version: 6.4.4.1
Build ID: 1:6.4.4~rc1-0ubuntu0.20.04.1
CPU threads: 8; OS: Linux 5.4; UI render: default; VCL: gtk3; 
Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
Calc: threaded

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-12 Thread ajgreeny
I am using the latest PPA version
Version: 6.4.3.2
Build ID: 1:6.4.3-0ubuntu0.20.04.1
and in my system F1 or or LO Help from the menu opens firefox, my default 
browser, though I have made no changes to the system to get it to do that.

I assume that this newest PPA version must have already implemented
that, though I would prefer the built-in help window as it was always a
lot faster then opening filefox.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-11 Thread Sebastien Bacher
Changes between Debian and Ubuntu, thanks ricotz!

Bug #1877970 is another issue that goes down to main.xcd missing entries
which are there in Debian

** Attachment added: "main.xcd.changes"
   
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1869561/+attachment/5369857/+files/main.xcd.changes

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-11 Thread Sebastien Bacher
Extra testing, uploading the libreoffice package used by Debian to ppa
gave a build with the same 'no obvious way to instantiate
implementation' warnings which aren't in Debian (but the build failed on
a nospace error so it doesn't tell us if the resulting config was really
buggy :-)

Other random change tried in case it worked but it didn't make a difference
export DEB_LDFLAGS_MAINT_STRIP := -Wl,-Bsymbolic-functions
in debian rules

(since that toolchain option is specific to Ubuntu and has been created
issue for other packages in the past)

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-08 Thread tea for one
Thank you Sebastien.

Following your suggestion, I replaced the main.xcd file in
/usr/lib/libreoffice/share/registry/ and F1 now displays the help
screens as expected.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-08 Thread Tim Passingham
Sebastien - that works for me - I now get the local web-based help (I'd
still prefer the old fashioned sort, but never mind!),

With the new xcd it reports it is:

Version: 6.4.3.2
Build ID: 1:6.4.4~rc1-0ubuntu0.20.04.1
CPU threads: 8; OS: Linux 5.4; UI render: default; VCL: x11; 
Locale: en-GB (en_GB.UTF-8); UI-Language: en-GB
Calc: threaded

Although the version numbers seemed to have got confused. I think I
really am on 6.4.4 rc1.  Reverting to the original xcd it reports the
correct version.

I was a little nervous about replacing the xcd (I have no idea what it
does), so I'll revert to the original one for now.  If there are some
fairly simple changes I could make I'd be happy to try that.

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Re: [Bug 1869561] Re: Libreoffice Help does not work

2020-05-08 Thread CHANEL
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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-08 Thread Sebastien Bacher
** Attachment added: "main.xcd.gz"
   
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1869561/+attachment/5368430/+files/main.xcd.gz

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-08 Thread Sebastien Bacher
Sharing some findings after having poked a bit to the issue, the
problems come from the /usr/lib/libreoffice/share/registry/main.xcd
configuration, copying that file from the Debian build makes the
documentation open in the default webbrowser and work.

The Ubuntu version is having no mention of DesktopBackend which seems
relevant

The build log has those warnings which don't exist in Debian or Bionic
'...
no obvious way to instantiate implementation 
"com.sun.star.comp.configuration.Update"
no obvious way to instantiate implementation 
"com.sun.star.comp.configuration.backend.DesktopBackend"
no obvious way to instantiate implementation 
"com.sun.star.comp.configuration.backend.KF5Backend"
...'

They seem to come from tests and probably not the direct but could hint
on an issue, if the backend fails to load then it could end up missing
from the configuration

There is nothing obvious in the packaging diff between Debian and Ubuntu
though...

Including the Debian file so it's easier for other to check the
differences / test if it works for them as well by copying it over the
system one

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-08 Thread JohnEverest via ubuntu-bugs
Workaround until bug is fixed. Add "OFFICE HELP" application to
launcher:-

"Firefox /usr/share/libreoffice/help/index.html"

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-05 Thread Leó Kolbeinsson
I tested this yesterday 05.05.2020 on the daily builds for Groovy on
Lubuntu,Xubuntu,Kubuntu and Ubuntu ISO´s and can also nconfirm this is
still present in version 6.4.3.2 in all of the forementioned.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-05-05 Thread abtm
I just installed the newly released version of LibreOffice
(6.4.3-0ubuntu0.20.04.1 and confirmed the help bug is still present.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-04-22 Thread Olivier Tilloy
It sounds like the problem is trying to open the local help custom UI,
instead of the expected behaviour (opening the local HTML help in a
browser). The debs produced by TDF do open the help in a browser, so
there is a functional discrepancy here that should be investigated.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-03-31 Thread Sebastien Bacher
** Tags removed: rls-ff-incoming

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[Bug 1869561] Re: Libreoffice Help does not work

2020-03-31 Thread Heather Ellsworth
** Tags added: rls-ff-incoming

** Changed in: libreoffice (Ubuntu)
   Importance: Undecided => High

** Also affects: libreoffice (Ubuntu Focal)
   Importance: High
 Assignee: Heather Ellsworth (hellsworth)
   Status: Confirmed

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[Bug 1869561] Re: Libreoffice Help does not work

2020-03-30 Thread Heather Ellsworth
** Tags added: focal

** Changed in: libreoffice (Ubuntu)
 Assignee: (unassigned) => Heather Ellsworth (hellsworth)

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[Bug 1869561] Re: Libreoffice Help does not work

2020-03-30 Thread Tim Passingham
I wish the local help could be included in the normal installation.  It
looks as if the change to the web-based version in earlier versions has
been removed, but the local help doesn't work outside of snaps.

I have to admit I fail to understand snaps.

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[Bug 1869561] Re: Libreoffice Help does not work

2020-03-30 Thread Heather Ellsworth
The problem appears to be only in 6.4.X deb. Here's what I've tested.

* The 6.4.2 snap works probably because we are including the help directly, so 
that help opens the actual help rather than directing the user to the web.
* 6.4.2.2 deb = broken
* 6.4.1-0ubuntu1 deb = broken
* 6.4.0-0ubuntu8 = broken
* 6.3.5-0ubuntu0.19.10.1 = works

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[Bug 1869561] Re: Libreoffice Help does not work

2020-03-29 Thread Tim Passingham
Thanks Rico.  I always struggle to find the right way to report issues,
especially when there is no crash or other evidence (ubuntu-bug doesn't
recognise libreoffice).

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[Bug 1869561] Re: Libreoffice Help does not work

2020-03-29 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: libreoffice (Ubuntu)
   Status: New => Confirmed

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[Bug 1869561] Re: Libreoffice Help does not work

2020-03-29 Thread Rico Tzschichholz
** Project changed: launchpad-report-tool => libreoffice (Ubuntu)

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