[Bug 1877269] Re: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large)
*** This bug is a duplicate of bug 1881432 *** https://bugs.launchpad.net/bugs/1881432 ** This bug has been marked a duplicate of bug 1881432 System hangs after pulseaudio error: "snd_pcm_avail() returned a value that is exceptionally large: 125388 bytes (710 ms)" -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877269 Title: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877269] Re: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large)
If the machine is out of memory then please reboot and then run the 'ubuntu-bug' or 'apport-cli' command. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877269 Title: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1877269] Re: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large)
I got the same answer, I lack memory. Le ven. 8 mai 2020 à 04:35, Daniel van Vugt a écrit : > Please try using 'apport-cli' instead of 'ubuntu-bug'. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1877269 > > Title: > Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: > snd_pcm_delay() returned a value that is exceptionally large) > > Status in pulseaudio package in Ubuntu: > Incomplete > > Bug description: > Description: Ubuntu 18.04.4 LTS > Release: 18.04 > > pulseaudio: > Installé : 1:11.1-1ubuntu7.5 > Candidat : 1:11.1-1ubuntu7.5 >Table de version : >*** 1:11.1-1ubuntu7.5 500 > 500 http://fr.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status >1:11.1-1ubuntu7 500 > 500 http://fr.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > > The OS freezes when using in normal conditions, usually VS Code, Discord > app and Spotify in browser. > When it does, I need to hard reboot by holding power button. > > I checked journalctl to confirm it was due to pulseaudio. > > alsa-util.c: snd_pcm_delay() returned a value that is exceptionally > large > > The above line is always the last to prompt in the boot journal. > It does not freeze instantly, it progressively freezes down, but > sometime Mozilla Firefox crashes and it freezes no more. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: pulseaudio 1:11.1-1ubuntu7.5 > Uname: Linux 5.1.15-surface-linux-surface x86_64 > ApportVersion: 2.20.9-0ubuntu7.14 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: saravanane 2071 F pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Thu May 7 11:00:37 2020 > InstallationDate: Installed on 2019-10-01 (218 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=fr_FR.UTF-8 >SHELL=/bin/bash > SourcePackage: pulseaudio > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 04/18/2019 > dmi.bios.vendor: Microsoft Corporation > dmi.bios.version: 108.2706.768 > dmi.board.name: Surface Pro 4 > dmi.board.vendor: Microsoft Corporation > dmi.chassis.type: 9 > dmi.chassis.vendor: Microsoft Corporation > dmi.modalias: > dmi:bvnMicrosoftCorporation:bvr108.2706.768:bd04/18/2019:svnMicrosoftCorporation:pnSurfacePro4:pvrD0B09F1C03P38:rvnMicrosoftCorporation:rnSurfacePro4:rvr:cvnMicrosoftCorporation:ct9:cvr: > dmi.product.family: Surface > dmi.product.name: Surface Pro 4 > dmi.product.sku: Surface_Pro_4 > dmi.product.version: D:0B:09F:1C:03P:38 > dmi.sys.vendor: Microsoft Corporation > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877269 Title: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877269] Re: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large)
Please try using 'apport-cli' instead of 'ubuntu-bug'. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877269 Title: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1877269] Re: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large)
Thank you for your quick answer. There is a .crash file of pulseaudio dated on May 5th but I don't have enough memory to send it to you (see screenshot attached). As for reports there is one from March 2020 about Discord, here is the link. https://errors.ubuntu.com/oops/e8e9010a-702a-11ea-aad2-fa163e983629 Thank you again for your concern. Le jeu. 7 mai 2020 à 11:35, Daniel van Vugt a écrit : > Thank you for taking the time to report this bug and helping to make > Ubuntu better. It sounds like some part of the system has crashed. To > help us find the cause of the crash please follow these steps: > > 1. Look in /var/crash for crash files and if found run: > ubuntu-bug YOURFILE.crash > Then tell us the ID of the newly-created bug. > > 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where > ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. > Do you find any links to recent problems on that page? If so then please > send the links to us. > > 3. If step 2 also failed then apply the workaround from bug 994921, > reboot, reproduce the crash, and retry step 1. > > Please take care to avoid attaching .crash files to bugs as we are > unable to process them as file attachments. It would also be a security > risk for yourself. > > > ** Changed in: pulseaudio (Ubuntu) >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1877269 > > Title: > Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: > snd_pcm_delay() returned a value that is exceptionally large) > > Status in pulseaudio package in Ubuntu: > Incomplete > > Bug description: > Description: Ubuntu 18.04.4 LTS > Release: 18.04 > > pulseaudio: > Installé : 1:11.1-1ubuntu7.5 > Candidat : 1:11.1-1ubuntu7.5 >Table de version : >*** 1:11.1-1ubuntu7.5 500 > 500 http://fr.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status >1:11.1-1ubuntu7 500 > 500 http://fr.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > > The OS freezes when using in normal conditions, usually VS Code, Discord > app and Spotify in browser. > When it does, I need to hard reboot by holding power button. > > I checked journalctl to confirm it was due to pulseaudio. > > alsa-util.c: snd_pcm_delay() returned a value that is exceptionally > large > > The above line is always the last to prompt in the boot journal. > It does not freeze instantly, it progressively freezes down, but > sometime Mozilla Firefox crashes and it freezes no more. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: pulseaudio 1:11.1-1ubuntu7.5 > Uname: Linux 5.1.15-surface-linux-surface x86_64 > ApportVersion: 2.20.9-0ubuntu7.14 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC0: saravanane 2071 F pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Thu May 7 11:00:37 2020 > InstallationDate: Installed on 2019-10-01 (218 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=fr_FR.UTF-8 >SHELL=/bin/bash > SourcePackage: pulseaudio > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 04/18/2019 > dmi.bios.vendor: Microsoft Corporation > dmi.bios.version: 108.2706.768 > dmi.board.name: Surface Pro 4 > dmi.board.vendor: Microsoft Corporation > dmi.chassis.type: 9 > dmi.chassis.vendor: Microsoft Corporation > dmi.modalias: > dmi:bvnMicrosoftCorporation:bvr108.2706.768:bd04/18/2019:svnMicrosoftCorporation:pnSurfacePro4:pvrD0B09F1C03P38:rvnMicrosoftCorporation:rnSurfacePro4:rvr:cvnMicrosoftCorporation:ct9:cvr: > dmi.product.family: Surface > dmi.product.name: Surface Pro 4 > dmi.product.sku: Surface_Pro_4 > dmi.product.version: D:0B:09F:1C:03P:38 > dmi.sys.vendor: Microsoft Corporation > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions > ** Attachment added: "ubuntu-bug_cannot_send.png" https://bugs.launchpad.net/bugs/1877269/+attachment/5367717/+files/ubuntu-bug_cannot_send.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877269 Title: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877269] Re: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large)
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877269 Title: Ubuntu crashes multiple time due to pulse audio. (alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1877269/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
